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Holiday Inn Express Hotel & Suites Ozona

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1308 Avenue E, Ozona, TX 76943
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Holiday Inn Express Hotel & Suites Ozona
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Holiday Inn Express Hotel & Suites Ozona
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73 Reviews from our TripAdvisor Community

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Traveler rating
    31
    27
    10
    4
    1
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16
31
3
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Corpus Christi, Texas
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Well, we started off by arriving at the hotel only to find one employee literally working behind the desk. Her demeanor of professionalism showed no interest in being there. It was rather deflating to experience this after a long road drive. Front desk attendant was rude and not interested in helping at all. After we settled in our room we... More 

Was this review helpful? Yes
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for taking the time to leave us your feedback. We are so sorry for the inconveniences your family experienced while staying with us. Our hotel along with our town experienced a power failure that evening and we were without power for several hours. Unfortunately, when we lose power we also lose our phone system as it runs off... More 

Alamogordo, New Mexico
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

on a trip to galveston we had orginally going to stop in Fort Stockton, but we didn't see anything there that was appropriate so we drove on to Ozona Tx and founf the new Holiday Inn Express. The hotel clerk was delightful and friendly, offered different discounts that applied to us. We stayed the night and had a complmentary breakfast... More 

Was this review helpful? Yes
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your feedback. We always love hearing from our guests and are delighted that you chose to stay with us. We hope the next time you find yourself in our area you will visit with us again. Sincerely, Cheryl Thomas GM More 

Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Easy to find. Right off the interstate. Clean and newer hotel in the area. Complimentary continental breakfast in the morning. Coffee maker in your room. Perfect stay for passing through or for hunters in the area.

Was this review helpful? Yes
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your feedback. We always love hearing from our guests. We hope that if you find yourself in our area again, you will visit with us. Sincerely, Cheryl Thomas GM More 

El Paso, Texas
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My only complaint: No sheets were in place at the pull out sofa ... Just something annoying specially when you check in with little kids at 2 am. I also found bugs on the cafeteria window ledgers... Employees need more training. Room condition: new Refrigerator available : yes- almost like a full size! Toiletry products: Holiday Inn brand Breakfast: Standard... More 

Was this review helpful? Yes
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

I want to thank you for leaving your feedback. We always appreciate hearing from our guests. We will certainly address your concerns and hope that you will visit with us again. Sincerely Cheryl Thomas GM More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 5 weeks ago via mobile

Someone kids were enjoying the pool until way after midnight and were very loud. Upstair folks sounded like they were jumping up and down and slamming doors finally got to sleep around 2 am.😴 The room was very clean and beds were comfy.

Was this review helpful? Yes
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for taking the time to leave us your feedback. We always appreciate hearing from our guests. We are so sorry that your most recent stay with us was less than perfect. I hope that you informed the front desk of your issues and that she was able to quiet down our other guests. We hope to have another... More 

Austin, Texas
Level Contributor
128 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed June 24, 2015

Typical HI Express. Clean. Nice Staff. Good Breakfast. Our A/C was not cooling properly. Adequately so we didn't change rooms but not properly. Upon notifying them the next morning they seemed more concerned than most. Easily the best motel in Ozona. Only real negative is that they are relatively expensive.

Was this review helpful? Yes
Cthomas1029, Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your feedback regarding your most recent stay with us in Ozona. We always appreciates hearing from our guests. Your comments help us to improve on the service we offer and comfort we bring to our guests. We hope that you will visit with us again. Sincerely, Cheryl Thomas GM More 

New Braunfels, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2015 via mobile

Super service,stayed in handicap room where everything worked,breakfast very good, had one minute pancakes. Beats standing in line 3-5 minutes for a waffle.grounds were very attractive Great looking pool

Was this review helpful? Yes
Cthomas1029, Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your kind feedback. We hope you will visit with us again. Sincerely Cheryl Thomas Gm More 

El Lago, Texas, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

We were on on way from SE of Houston to Big Bend and found this to be a nice stopping point since we did not want to drive 12 hours in one day. This hotel is right off the freeway and you can walk to the town center, museum and food places.

Was this review helpful? Yes
Cthomas1029, Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us such kind feedback. We always appreciate hearing from our guests. When in Ozona again please visit with us. Sincerely Cheryl Thomas GM More 

Grand Ledge, Michigan
Level Contributor
97 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed April 26, 2015

This was a very nice and clean property. The room was a good size and the staff was very friendly; they always acknowledged us whenever we left or came into the hotel. Not many places to eat in Ozona, but the front desk staff suggested a nearby restaurant which turned out to be pretty good.

Was this review helpful? Yes
Cthomas1029, Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your kind feedback. We hope you will visit with us again. Sincerely Cheryl Thomas Gm More 

Baton Rouge, Louisiana
Level Contributor
83 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 22, 2015

This is the nicest hotel in Ozona. Easy access from the interstate. A few fast food places close by. The rooms were nice, beds comfy. My only issue was their pillows. Even those the pillow cases show either soft or firm, they were neither soft or firm, but lumpy. Tossed and turned all night so I didn't feel like I... More 

Was this review helpful? Yes
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your feedback. We are so sorry that your stay with us was less then perfect. We strive to make every guests stay a perfect one. Your feedback is very beneficial to us and we always appreciate when our guests take their time to let us know where we can improve. We hope that you will... More 

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