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Holiday Inn Express Hotel & Suites Ozona

2.5 of 5 1308 Avenue E, Ozona, TX 76943
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Holiday Inn Express Hotel & Suites Ozona
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Holiday Inn Express Hotel & Suites Ozona
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59 reviews from our community

Traveler rating
    28
    19
    8
    4
    0
See reviews for
10
27
3
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Victoria, Texas
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Haven't stayed here in about a year. Was greeted like it was yesterday. Used points for this stay and was Thanked for being a loyal customer several times. Rooms are clean and comfortable and the staff is top notch. Breakfast is off the shelf for regular motel eat in fare. Always fresh and warm and plenty of Hot Coffee. If... More 

Was this review helpful? Yes 1
Copperas Cove, Texas
Contributor
16 reviews 16 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 25, 2015

I would like to thank Ms Lisa Benson for the best customer service I have ever received. I called the hotel during an ice storm for a room for my 70 year old father was driving to visit me for my promotion. I called one hotel previously and was hung up on; Ms Benson was amazing. My dad said it... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Top Contributor
117 reviews 117 reviews
31 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed January 8, 2015

In this part of Texas the towns are widely spaced and the hotel prices reflect this. Almost double the price of a similar hotel on the outskirts of a large city like Austin, Ozona is a convenient stop on the way to Big Bend National Park or maybe Carlsbad Caverns and apparently trades on this convenience. The Hotel has good... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Dear Granada100, Your taking some time out of your busy day to write us a feedback is much appreciated. I am pleased to see that you were able to find good value in our hotel, and also thank you for your kind regards to our hotel staff members who were able to provide the quality of service you deserve. To... More 

Wimberley, Texas
Top Contributor
96 reviews 96 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed January 4, 2015

We travel extensively... All over the US and the world. In the US, IHG is our preferred brand, specifically Holiday Inn Chain... I felt like I was in a motel 6, with the thin walls and windows, and the horrific road noise (from the adjacent hwy) that had me up, ALL NIGHT LONG(room 306)! The check in staff was nice... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Dear sarakkd, Thank you for staying with us and providing us with your valuable feedback. We greatly appreciate your loyalty to our brand and Hotel. We’re very sorry that some amenities in the room, noise disturbances experienced and experience at check-in were a disappointment. Thank you for bringing this into our attention as the feedback we receive from our guests... More 

Lubbock, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 3, 2015

The view of Interstate 10 in Ozona, Texas, might not be the most scenic, but inside this comfortable, attractive Holiday Inn Express, it's as cozy as a weary traveler could wish. The sofa and chairs beside the lobby fireplace, the generously spaced breakfast area, and the guest rooms were welcoming on a cold winter day. Softly carpeted corridors are quiet... More 

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San Antonio, Texas
Top Contributor
50 reviews 50 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 29, 2014

We travel often (both as a family and me alone for my business) I understand paying $160.00 a night (but on a wed and the government rate) but I will be honest, normally for that price, we get nicer rooms, with nicer perks. The pool which I asked specifically if it was open, was closed and outside, which would have... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Dear TeamCooper8, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you... More 

Senior Contributor
32 reviews 32 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 24, 2014 via mobile

A smile and helpful agent Marah, Clean quiet room, easy on and off highway 10. I will stay here again next year Dairy Queen close to the hotel. Clean breakfast room, hall and vending area. Extra large rooms clean room and extra clean bath. Large refrigerator and small refrigerator, microwave Excellent internet fast service Lots of lamps and lighting. Bathroom... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
Top Contributor
86 reviews 86 reviews
61 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed July 21, 2014

Tiffany and Elva at front desk cheerful & friendly, nice welcome. Called to ask how our room was, and set a nice tone to start or stay. However, the check-in was the best part of our stay. We are premier ambassadors, yet no upgrade; and we were too tired after 11 hours of driving to go back down to the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Dear CharlieCN2011, Thank you for taking the time to post your comments. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level... More 

Phoenix, Arizona
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 19, 2014

On a seven day trip this hotel was the most expensive and the worst; they are in the middle of nowhere and probably you must be satisfied with what you get. Broken equipment in the fitness center. Situated in a nearly dry county - coffee and Coke with your steak, no beer!

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Dear edenliving, Thank You for writing a review about your recent stay with us. We work very hard to ensure our service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations particularly with the hotel rate and location. We take all reviews positive and negative very seriously, and your feedback... More 

Crosby, Texas
Contributor
16 reviews 16 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 24, 2014

Excellent staff and a very nice hotel. Staff was very efficient and helpful. One draw back. Breakfast area. This guy sat at the same table every morning and controlled the TV remote to his favorite news channel. He was not a guest, but his domination of the breakfast area TV and table was very rude, inconsiderate to many who were... More 

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express Hotel & Suites Ozona

Address: 1308 Avenue E, Ozona, TX 76943
Phone Number:
Location: United States > Texas > Ozona
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ozona 2.5*
Number of rooms: 70
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Holiday Inn Express Hotel And Suites Ozona

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