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Holiday Inn Express Hotel & Suites Ozona

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1308 Avenue E, Ozona, TX 76943
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Holiday Inn Express Hotel & Suites Ozona
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80 Reviews from our TripAdvisor Community

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Rio Rancho, New Mexico
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 22, 2015

I never expected to find a hotel this nice in a small town out in the middle of southwest Texas. Friendly Staff and clean comfortable rooms is what greeted us when we arrived. Slept like a baby! Breakfast was good.. This hotel was easy to find and the price was affordable. It was a little chilly when we arrived and... More 

Helpful?
Thank MBKSoren
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for your kind feedback. We hope that you will stay with us again when in our area. Sincerely, Cheryl Thomas GM More 

Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed December 11, 2015

In a town this small you wouldn't expect to find quality, but this HIE was so nice. Easy to get to, affordable and clean. Room smelled good, was nicely appointed and housekeeping didn't knock on the door at 8:00 a.m. as they do in many ! Very pleasant rest while traveling on the Interstate.

Helpful?
Thank durellef
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for your feedback and we hope to see you again. Sincerely, Cheryl Thomas GM More 

Phoenix, Az
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed November 22, 2015 via mobile

I love Holiday Inns. The refresh they've done on these hotels is outstanding. This Holiday Inn Express was a great surprise. We were exhausted driving from New Orleans to Phoenix when we decided to take a break here. I walked in with no reservation, and the front desk was very pleasant and helpful, especially since I was in a cast... More 

Helpful?
Thank Karey B
Cthomas1029, Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your feedback. We always appreciate when our guests take the time to share their experiences regarding the stay they had with us, We hope that when in our area again you will visit with us. Sincerely, Cheryl Thomas General Manager More 

Niagara Falls, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 21, 2015

Did not get much sleep, the heater/air conditioner was making a knocking noise all night and the hotel had no rooms to transfer me. When i made complaint to manager she said "they checked the noise and found nothing" but would credit me half the room for my stay on Nov 2/2015. Over 1 month later there is no credit... More 

Helpful?
Thank Stephen R
Cthomas1029, Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Dear Stephen I would like to take this opportunity to say that I am sorry there was a delay in crediting your account. I did email you on Nov 2, 2015 immediately after receiving your email letting you know that I was unable to duplicate the issue you claimed to have had with the A/C unit in your room. I... More 

Jacksonville, Florida
Level Contributor
162 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed October 16, 2015 via mobile

Ozona was the perfect place to stop on our road trip but we were skeptical about lodging choices. Then, I read the reviews on TripAdvisor and decided we would be ok. Like the other reviewers, we found this to be clean. Staff were pleasant. Rooms are comfortable. Nice sized bathroom. It was quite nice and suited our travel needs for... More 

Helpful?
Thank Greenie2480
Cthomas1029, Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your feedback. We always appreciate when our guests take the time to share their experiences regarding the stay they had with us, We hope that when in our area again you will visit with us. Sincerely, Cheryl Thomas General Manager More 

Florida
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed September 1, 2015

Spent 1 night here on a road trip to West Texas. Conveniently located right off of I-10. Room had plenty of space. Bath & Body Works amenities (shampoo, conditioner, lotion). Great complimentary breakfast that included eggs, sausage. etc. Girls at the front desk were very friendly. They had cold bottled water in the lobby (very welcomed since it was 104... More 

Helpful?
Thank marichip
Cthomas1029, Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your feedback. We always appreciate when our guests take the time to share their experiences regarding the stay they had with us, We hope that when in our area again you will visit with us. Sincerely, Cheryl Thomas General Manager More 

Granbury, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 11, 2015 via mobile

Stayed at this property and it was a very nice stay. Very clean and looks very nice. Guest rooms are very nice and good breakfast. Front desk girls were very helpful and nice. They have good wifi and work out room and even have all you can eat pancakes from 8pm to 12pm. For a crappy town that has nothing... More 

Helpful?
Thank khadjjjo
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your feedback. We always appreciate when our guests take the time to share their experiences regarding the stay they had with us, We hope that when in our area again you will visit with us. Sincerely, Cheryl Thomas General Manager More 

Corpus Christi, Texas
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 19, 2015

Well, we started off by arriving at the hotel only to find one employee literally working behind the desk. Her demeanor of professionalism showed no interest in being there. It was rather deflating to experience this after a long road drive. Front desk attendant was rude and not interested in helping at all. After we settled in our room we... More 

Helpful?
Thank djbarista
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for taking the time to leave us your feedback. We are so sorry for the inconveniences your family experienced while staying with us. Our hotel along with our town experienced a power failure that evening and we were without power for several hours. Unfortunately, when we lose power we also lose our phone system as it runs off... More 

Alamogordo, New Mexico
Level Contributor
95 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 13, 2015

on a trip to galveston we had orginally going to stop in Fort Stockton, but we didn't see anything there that was appropriate so we drove on to Ozona Tx and founf the new Holiday Inn Express. The hotel clerk was delightful and friendly, offered different discounts that applied to us. We stayed the night and had a complmentary breakfast... More 

Helpful?
1 Thank LDHtraveler
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your feedback. We always love hearing from our guests and are delighted that you chose to stay with us. We hope the next time you find yourself in our area you will visit with us again. Sincerely, Cheryl Thomas GM More 

Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 12, 2015 via mobile

Easy to find. Right off the interstate. Clean and newer hotel in the area. Complimentary continental breakfast in the morning. Coffee maker in your room. Perfect stay for passing through or for hunters in the area.

Helpful?
Thank Smuzzie1
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your feedback. We always love hearing from our guests. We hope that if you find yourself in our area again, you will visit with us. Sincerely, Cheryl Thomas GM More 

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