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Holiday Inn Express Hotel & Suites Ozona

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1308 Avenue E, Ozona, TX 76943
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Ozona
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75 Reviews from our TripAdvisor Community

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Traveler rating
    33
    27
    10
    4
    1
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32
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (20)
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Florida
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent 1 night here on a road trip to West Texas. Conveniently located right off of I-10. Room had plenty of space. Bath & Body Works amenities (shampoo, conditioner, lotion). Great complimentary breakfast that included eggs, sausage. etc. Girls at the front desk were very friendly. They had cold bottled water in the lobby (very welcomed since it was 104... More 

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Granbury, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed at this property and it was a very nice stay. Very clean and looks very nice. Guest rooms are very nice and good breakfast. Front desk girls were very helpful and nice. They have good wifi and work out room and even have all you can eat pancakes from 8pm to 12pm. For a crappy town that has nothing... More 

Was this review helpful? Yes
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your feedback. We always appreciate when our guests take the time to share their experiences regarding the stay they had with us, We hope that when in our area again you will visit with us. Sincerely, Cheryl Thomas General Manager More 

Corpus Christi, Texas
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 19, 2015

Well, we started off by arriving at the hotel only to find one employee literally working behind the desk. Her demeanor of professionalism showed no interest in being there. It was rather deflating to experience this after a long road drive. Front desk attendant was rude and not interested in helping at all. After we settled in our room we... More 

Was this review helpful? Yes
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for taking the time to leave us your feedback. We are so sorry for the inconveniences your family experienced while staying with us. Our hotel along with our town experienced a power failure that evening and we were without power for several hours. Unfortunately, when we lose power we also lose our phone system as it runs off... More 

Alamogordo, New Mexico
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 13, 2015

on a trip to galveston we had orginally going to stop in Fort Stockton, but we didn't see anything there that was appropriate so we drove on to Ozona Tx and founf the new Holiday Inn Express. The hotel clerk was delightful and friendly, offered different discounts that applied to us. We stayed the night and had a complmentary breakfast... More 

Was this review helpful? Yes
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your feedback. We always love hearing from our guests and are delighted that you chose to stay with us. We hope the next time you find yourself in our area you will visit with us again. Sincerely, Cheryl Thomas GM More 

Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 13, 2015 via mobile

Easy to find. Right off the interstate. Clean and newer hotel in the area. Complimentary continental breakfast in the morning. Coffee maker in your room. Perfect stay for passing through or for hunters in the area.

Was this review helpful? Yes
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your feedback. We always love hearing from our guests. We hope that if you find yourself in our area again, you will visit with us. Sincerely, Cheryl Thomas GM More 

El Paso, Texas
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 7, 2015

My only complaint: No sheets were in place at the pull out sofa ... Just something annoying specially when you check in with little kids at 2 am. I also found bugs on the cafeteria window ledgers... Employees need more training. Room condition: new Refrigerator available : yes- almost like a full size! Toiletry products: Holiday Inn brand Breakfast: Standard... More 

Was this review helpful? Yes
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

I want to thank you for leaving your feedback. We always appreciate hearing from our guests. We will certainly address your concerns and hope that you will visit with us again. Sincerely Cheryl Thomas GM More 

Level Contributor
3 reviews
3 of 5 stars Reviewed June 28, 2015 via mobile

Someone kids were enjoying the pool until way after midnight and were very loud. Upstair folks sounded like they were jumping up and down and slamming doors finally got to sleep around 2 am.😴 The room was very clean and beds were comfy.

Was this review helpful? Yes
Cthomas1029, General Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for taking the time to leave us your feedback. We always appreciate hearing from our guests. We are so sorry that your most recent stay with us was less than perfect. I hope that you informed the front desk of your issues and that she was able to quiet down our other guests. We hope to have another... More 

Austin, Texas
Level Contributor
136 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed June 24, 2015

Typical HI Express. Clean. Nice Staff. Good Breakfast. Our A/C was not cooling properly. Adequately so we didn't change rooms but not properly. Upon notifying them the next morning they seemed more concerned than most. Easily the best motel in Ozona. Only real negative is that they are relatively expensive.

Was this review helpful? Yes
Cthomas1029, Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your feedback regarding your most recent stay with us in Ozona. We always appreciates hearing from our guests. Your comments help us to improve on the service we offer and comfort we bring to our guests. We hope that you will visit with us again. Sincerely, Cheryl Thomas GM More 

New Braunfels, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2015 via mobile

Super service,stayed in handicap room where everything worked,breakfast very good, had one minute pancakes. Beats standing in line 3-5 minutes for a waffle.grounds were very attractive Great looking pool

Was this review helpful? Yes
Cthomas1029, Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us your kind feedback. We hope you will visit with us again. Sincerely Cheryl Thomas Gm More 

El Lago, Texas, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

We were on on way from SE of Houston to Big Bend and found this to be a nice stopping point since we did not want to drive 12 hours in one day. This hotel is right off the freeway and you can walk to the town center, museum and food places.

Was this review helpful? Yes
Cthomas1029, Manager at Holiday Inn Express Hotel & Suites Ozona, responded to this review

Thank you for leaving us such kind feedback. We always appreciate hearing from our guests. When in Ozona again please visit with us. Sincerely Cheryl Thomas GM More 

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