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BEST WESTERN Ozona Inn

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1307 Ave. A, Ozona, TX 76943-0028 (Formerly Comfort Inn)
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BEST WESTERN Ozona Inn
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BEST WESTERN Ozona Inn
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65 Reviews from our TripAdvisor Community

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Traveler rating
    12
    19
    15
    11
    8
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16
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5
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (65)
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    (8)
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    (27)
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    (14)
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    (16)
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Canyon, Texas
1 review
1 of 5 stars Reviewed 6 days ago NEW

We got in late last night, my hubby is working here in town a few days, we came in the room and there's huge nasty stains all over the carpet, it smells like pure mold, the chair had a giant brown crap stain that we whipped off, the shower curtain smells like pure smoke (non smoking room) their stingy on... More 

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el paso, United States
1 review
2 of 5 stars Reviewed 1 week ago

room was not up to best western standards smell in bathroom, a/c sounded like a 100 kw generator, pool was closed for season?????? light fixture in bathroon had a towel jammed into it, when i told clerk he was not very concerned about it. i would not stay here again. i have stayed in best westerns hotel s dating back... More 

Review collected in partnership with Best Western

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Cypress, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The room was perfect for our quick stop. We were surprised that the pool was 'closed for the season'. We were also surprised by the cost of the room - it was quite a bit more than you would expect to pay for an area like this.

Review collected in partnership with Best Western

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Manish-1070, General Manager at BEST WESTERN Ozona Inn, responded to this review

Dear Shannon R, Thank You for writing a review about your recent stay with us. It sounds like we fell below your expectations particularly with the hotel rate and swimming pool. We are working on remodeling our swimming pool. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or... More 

San Antonio, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Too much money for the shape the Hotel is in. Rooms Smell, they are very Old & the noise from the air conditioner will keep you awake all night. TV very hard to work their set up. Water does not work right in Tub/shower. They charged way more then any other nicer Best Western I stayed in on my trip... More 

Review collected in partnership with Best Western

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Manish-1070, General Manager at BEST WESTERN Ozona Inn, responded to this review

Dear Eileen W, Thank you for taking time to leave us a feedback. We are sorry that your most recent stay with us did not meet your expectation. Thank you for bringing our attention to issues in the room. Thank you again and we hope to serve you better in future. General Manager More 

Cibolo, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We are a family with four kids and although we have stayed at many hotels over the years, this is the only hotel we have ever stayed at that actually had 3 double beds to the suite. Everyone was so happy to actually sleep on a bed that night, instead of resorting to a sleeper sofa which is uncomfortable and... More 

Review collected in partnership with Best Western

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Manish-1070, General Manager at BEST WESTERN Ozona Inn, responded to this review

Dear Robert A, Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Willis, United States
2 reviews
3 of 5 stars Reviewed June 2, 2015

This was remodeled hotel. Was decorated well and bedding was comfortable. The bathroom is a little small. Lighting in the room was good. Breakfast selection wasn't the best - eggs were hard boiled, wasn't what I was expecting. However, there was plenty of choices otherwise. Price was a little high, but understand with the work going on in the area.... More 

Review collected in partnership with Best Western

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Manish-1070, General Manager at BEST WESTERN Ozona Inn, responded to this review

Dear Linda C, Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Phelan, California
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 25, 2015

This little town on interstate 10 is worth spending the night in. This Best Western Ozona Inn can't get much better. Our room was spotless, the bed was extra comfortable and the breakfast was very good. The owners have Texas hospitality from the moment you check in! Truck parking is a huge plus. Don't miss this place if you passing... More 

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textravelerTexas, Guest Relations Manager at BEST WESTERN Ozona Inn, responded to this review

Mamacraft, Thank you so much for your wonderful comments, we think out hotel, as well as Ozona at large is a true "diamond" ourselves! We are very proud of our property, our staff and our guests (our breakfast is pretty awesome too) and are pleased you felt our hospitality! Hope to see you again soon! James More 

Missoula, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 10, 2015

After 10 hours driving I was pleasantly surprised to find friendly staff, a great room with nice amenities, and a good nights sleep. The breakfast was sparse, coffee mediocre, not many restaurants. I wish they took dogs as I travel often with mine - that is disappointing. By all means I would stay there again!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Manish-1070, General Manager at BEST WESTERN Ozona Inn, responded to this review

Dear Betty M, Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

AZ, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

The hotel is very quiet; the room was clean; the bed very, very comfortable; and the staff cheery, nice, and helpful. The breakfast food was good. Even though the hotel is on the interstate, the windows are solid so there is no traffic sounds.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Manish-1070, General Manager at BEST WESTERN Ozona Inn, responded to this review

Dear Linda L, Thank you for taking time to write feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More 

Blackfalds, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 25, 2015

has all the amenities and is clean , good beds price is reasonable , breakfast had variety and was well supplied easy access to parking and able to have Semi close by the hotel staff friendly and helpful

Review collected in partnership with Best Western

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