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Holiday Inn Express & Suites

#3 of 12 Hotels in Orange
Certificate of Excellence
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2655 I-10 East, Orange, TX 77632
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Holiday Inn Express & Suites
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Holiday Inn Express & Suites
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84 reviews from our community

Traveler rating
    55
    17
    7
    4
    1
See reviews for
26
10
11
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
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  • All months
    (84)
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    (23)
  • Jun-Aug only
    (25)
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    (18)
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    (18)
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Suffolk, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

I Visit Orange Four times a year and I am always greeted by name with a smile. The kitchen staff, room service and front desk receptionist are always helpful and asking for feedback to better serve.They deserve to be commended and I highly recommend this site for overnight or extended stays. Curtis from VA.

Was this review helpful? Yes
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

We just want to thank you for your nice comments and your feedback. We will pass along your comments to the staff. If you are ever back this way again please remember us for your hotel needs. And again thank you for your nice comments. Thank you, Front Desk, Guest Service Candy S. More 

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 31, 2015

My daughter and I were travelling in a U-Haul and had stopped for the night. I put the lock on the back, then we couldn't find the key. Tommy in the maintenance department drove to the hardware store and got bolt cutters and cut the lock! There is no way our luggage would have made it in the cab! Thanks!

Was this review helpful? Yes
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

First of all we would like to thank you for submitting your review. We are glad to hear your stay was good. We are thrilled that Tommy went above and beyond for you. We try to extend help whenever there is a crisis or an emergency. If you and your family are ever in our area again, remember us for... More 

Houston, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2015

Had an awesome trip, staff was friendly and inviting, and the rooms were clean. Location is great, and I highly recommend this hotel. Location is not too far from Lake Charles if you are wanting to stay in TX, but also spend time in LA.

Was this review helpful? Yes 2
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to post a review, It was a pleasure to have hosted you recently. Next time you're in our area, we hope to see you again for your Hotel needs. Once again Thanks for staying with us. Guest Services, Candy S More 

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2015

Great hospitality and very welcoming. Fresh coffee and the chocolate chip cookies are the best. Rooms are very clean and I always had fresh towels the next day. The breakfast is great in the morning before a start to my busy day. Thank you Holiday Inn Express in Orange!

Was this review helpful? Yes 1
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

On behalf of our entire staff, thanks for staying with us. I am happy to hear that you enjoyed your stay! I will be passing on your comments so that we may continue to provide great service, and a great hotel, that meets your expectations. I hope that next time you're passing through the city you have an opportunity to... More 

Houston, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2015

5 stars! I definitely would recommend this hotel Hotel staff/management are extremely friendly and attentive. It's a very convenient location, the facilities and the room were very well kept for and clean. :)

Was this review helpful? Yes 2
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to give feedback regarding your stay. We truly value the opinions of our guests. We hope to get a chance of hosting you again and show you how great our hotel is. And once again thank you for staying with us. Guest Services, Candy S More 

Oxford, Mississippi
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 19, 2015

late evening and early morning family disturbance in the room next to us that lasted 5 hours. We didn't get any sleep. We called the front desk and asked them to resolve the problem at 11:45 p.m. The problem continued. We received no feed back or assistance. Needless to say we didn't get any rest and we were driving another... More 

Was this review helpful? Yes
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your feedback. We are committed to providing our guests with the highest quality services and facilities. It seems that we were not able to execute an exemplary hotel stay experience for you. Please accept our sincere apologies for any inconvenience it may have caused you. We appreciate you bringing this to our attention and rest assured that... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed March 19, 2015

I loved this hotel so nice and clean, the staff was very professional and I enjoyed every minute of my vacation thanks to Holiday Inn express!! I would highly reccommed this hotel. Golf course near by and great surrounding sceanry!!

Was this review helpful? Yes
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

We are so pleased that your stay was good. We thank you for your feedback. We will definitely be passing this comment out to the staff. If you are ever in our area please remember us for your hotel needs. And once again thank you for staying with us. Guest Services, Candy S. More 

Lindale, Texas
1 review
5 of 5 stars Reviewed March 16, 2015

Always nice and helpful staff. Rooms are clean and comfortable. Tiffanie is always pleasant and most helpful. I stay here about every three weeks, have never had a service or security problem. Do recommend this hotel!

Was this review helpful? Yes
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

We would like to thank you for your feedback. And we will be passing along the nice comments to Tiffanie. We are so pleased that your stay was good. And we hope the next time your down remember us for your hotel needs. Once again than you for staying with us. Best Regards, Guest Services Candy S. More 

Fraser, Michigan
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 6, 2015

Tiffany was the first person who greeted us upon arrival and she was very nice. There were fresh chocolate chip cookies and peppermints at the front desk, which is so nice to be welcomed with. Our room was clean and spacious and the free wifi worked fine.

Was this review helpful? Yes
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

First of all we would like to thank you for selecting our Hotel for your stay and all the nice compliments. I will be sure to pass them along to Tiffanie. If you are ever in our area please stop by. We hope to see you again. And thank you for your feedback. Guest Services Candy S. More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed March 5, 2015 via mobile

My wife and I had a great stay here. My wife loved the fitness center. The staff was very helpful and friendly, especially Jazz and Mary. Very clean room too. We felt like family at this hotel. Well done, Holiday Inn!

Was this review helpful? Yes
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

On behalf of our entire staff, thanks for staying with us. I am happy to hear that you enjoyed your stay! I will be passing on your comments to Mary and Jazz so that we may continue to provide great service, and a great hotel, that meets your expectations. I hope that next time you're passing through the city you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Management photos: Courtesy of the property manager

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Bathroom (1)
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Pool/beach area (4)
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Dining (4)
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Business center/function rooms (1)
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