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Holiday Inn Express & Suites

#4 of 13 Hotels in Orange
Certificate of Excellence
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2655 I-10 East, Orange, TX 77632
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1 room 1 adult
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Holiday Inn Express & Suites
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102 Reviews from our TripAdvisor Community

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Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2016 via mobile

Everytime I go to the HIE in Orange the same lady, Shana, is working. She's always so friendly and it really brightens my day. Being pregnant and sick doesn't affect her apparently. She's as nice as can be and very helpful, even when she can't breathe. I'm looking forward to my next visit in April and the remodeling that is... More 

Helpful?
Thank B R
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

We would like to thank you for being such a loyal to Holiday inn Express guest. We are so glad that your stays have been wonderful. I will definitely be passing along the nice comments for Shanna. We look forward in seeing you in April. Have a great day! Thank you, Guest Services Candy S More 

1 review
5 of 5 stars Reviewed November 5, 2015 via mobile

We arrived very late in the evening to stay the night. Due to utilizing another app to book our stay there was a complication with one of the room reservations. Tiffanie was able to assist us with everything and was wonderful to work with. When we tried to get things corrected through the 1-800 customer service line the rep was... More 

Helpful?
Thank Mobell24
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

We would like to thank you for your feedback. We are pleased your stay was great. And we are pleased that Tiffanie was able to help you with your situation. I will definitely be passing this nice comment along to Tiffanie. Once again thank you and we hope to see you soon. Guest Services, Candy S. More 

Orange, Texas
1 review
5 of 5 stars Reviewed November 1, 2015

Everyone was super nice. It was so clean too! Loved my stay there will stay again!! The staff was super nice to my kids as well. My kids were upset after a long trip and the lady at desk gave them a sucker each and talked to them while we finished getting checked in.

Helpful?
Thank assassinabella
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

We just want to thank you for your recent review. We are so glad that your family had a wonderful experience here with us. Please remember us for your hotel needs. Once again thank you and have a wonderful day. Guest Services, Candy S. More 

1 review
5 of 5 stars Reviewed November 1, 2015 via mobile

Awesome experience! Very friendly staff.. highly recommend. Will visit again. Great location for for any event, had gender reveal party and everything went perfect. Clean and organized, very peaceful visit.

Helpful?
Thank Misty R
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

We would like to thank you for you review. And for saying such nice things about our hotel. Please remember us if you should need any of our services. Once again thank you. Guest Services, Candy More 

Denver, Colorado
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed October 19, 2015

The room I stayed in had a door that would pop easily open from outside when closed. The door to the pool wouldn't work with any room key, have to walk around the building to get back in. The stairwells smelled bad, too. This place needs some upkeep.

Helpful?
1 Thank Craig D
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to give your feedback regarding your stay. We truly value the opinions of our guests and we apologize for the inconvenience you incurred during your stay. I am working closely with our housekeeping and our maintenance departments so that these problems are addressed and corrected. Sincerely, Guest Services Candy S. More 

1 review
3 of 5 stars Reviewed October 18, 2015

We visited this hotel for a funeral in orange. However my mom was in a wheelchair and I asked for a wheelchair accessible room on the first floor, however at check in we were put on the second floor where the microwave was loose and when you opened the door it almost fell out. Plus the hand held shower head... More 

Helpful?
Thank Len B
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your feedback. We are committed to providing our guests with the highest quality services and facilities. It seems that we were not able to execute an exemplary hotel stay experience for you and your Mom. Please accept our sincere apologies for any inconvenience it may have caused you. This feedback enables us to target problem areas and... More 

Ingleside, Texas
2 reviews
4 of 5 stars Reviewed October 18, 2015 via mobile

Very nice rooms. We stayed 2 nights for a wedding and really enjoyed it. They have a very good hot breakfast buffet! Parking was close to entrances and the landscaping was very pretty. The beds and linens war fresh and clean, I slept better than sleeping in my own bed! Great place !

Helpful?
Thank angel8364
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Thanks for staying with us! We appreciate all of our guests, and their feedback. I am happy to hear that we met your standards of cleanliness and that you felt comfortable throughout your stay. Please remember us for your future reservations. Thank you Guest Services Candy S. More 

Akron, Ohio
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 8, 2015

I stayed at this Holiday Inn my last 3 days on my two-week business trip. I switched from staying at a hotel 30 minutes away. The hotel was nice and I could earn points staying here. What I liked was that the pool was located in the back. The other hotel I stayed at had the pool right by the... More 

Helpful?
Thank Kay M
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

First we would like to thank you for choosing to stay with us and for your honest feedback. We apologize for the noise you incurred. Please remember us for your next visit to our city. Once again thank you. Guest Services Candy S. More 

Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 22, 2015 via mobile

Going back to Houston I had to make a pitstop for the night. This hotel was the best looking one being by itself off the interstate. I stay at alot of Holiday Inns to earn points for the rewards program. This particular one was fantastic. From the night clerk, Shana, who was friendly, helpful and nice to speak with while... More 

Helpful?
Thank B R
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

First thank you for your feedback. We are so pleased you enjoyed your stay. I will be passing along your comments to Shanna and to Mary. And once again we thank you for your loyalty to Holiday Inn Express. And please if you are ever in this area again please remember us for your hotel needs. Thank you, Guest Services... More 

Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 10, 2015 via mobile

Nice little surprise in Orange. Easy check in. Cookies as a bonus and the room is just as advertised. Big suite! Pancakes at midnight and laughter with the staff. This hotel is friendly. Accommodating with the IHG brand. Very impressed and we high recommend a stay if you are traveling through.

Helpful?
Thank MELANIE D
HIEOrange, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

We are so pleased your stay was good. We thank you for your honest feedback. And we would love for you to come back so remember us for your hotel needs. I will share this nice comment with the other staff. Have a wonderful day! Thank you Guest Services, Candy S. More 

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