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All 12 Orange hotels

BEST WESTERN Orange Inn & Suites

2.5 of 5 Hotel   |   2245 Highway 62 South, Orange, TX 77630 (Formerly Sleep Inn & Suites Orange)
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87%
Ranked #5 of 12 Hotels in Orange
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
sraghura Dallas, Texas
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33 reviews from our community

Traveler rating
    22
    7
    2
    1
    1
See reviews for
9
7
4
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Dallas, Texas
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 days when we visited Port Arthur. The rooms were very clean and the entire property is non smoking which was commendable. There are several restaurants around and Linda, the property manager was every smiling and helpful. The onsite w/d, gym and the pool were also in immaculate condition though some joker left his/her clothes in... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Me and the kids had been driving all day. I haven't stayed at the Best Western before, but I'm glad I did. The room was very clean & lobby was very clean. I really liked it because it sits away from the freeway and away from the main street. I felt safer and new it would be quiet. The only... More

Was this review helpful? Yes
409Clerk409, Director of Sales at BEST WESTERN Orange Inn & Suites, responded to this review

Thank you for taking the time to write a review. We are pleased you had such a pleasant experience here at our hotel. I looked into your point about the $10 difference in price over the internet. The price you see online is an advanced purchase rate. This rate is offered to guest who are willing to pay online in... More

Victoria, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 6, 2014

OMG, hardest mattress of any Best Western that I've ever stayed in the USA or Canada! Internet never worked so I had to sit in my vehicle to do paperwork. Not worth the money should have stayed at the newer competitor across the street.

Was this review helpful? Yes 2
409Clerk409, Front Office Manager at BEST WESTERN Orange Inn & Suites, responded to this review

Thank you, Glenn, for taking the time to bring such matters to our attention. I certainly agree that the inconvenience you experienced at our hotel does not represent the level of service we strive to provide. I have brought the issue you raised regarding the poor internet service to the attention of the General Manager. We appreciate your feedback, It... More

Baton Rouge, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2014

The check in was simple . Had some complications with errors on my companys part but the young lady was able to identify it and get it taken care of . The staff was helpful and the rooms were excellent

Review collected in partnership with Best Western

Was this review helpful? Yes 2
409Clerk409, Front Office Manager at BEST WESTERN Orange Inn & Suites, responded to this review

Carl, we appreciate you taking the time to write us such an excellent review. We are very please that we were able to make your stay with us so enjoyable. We appreciate your business and hope to have you stay with us again in the future. More

Little Rock, Arkansas
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 31, 2014

It's a best Western in orange texas. That being said it is a nice hotel. Very clean, nice rooms, decent breakfast, pool that was clean and a wonderful staff. Plus it's easy to find. Could use more than 1 elevator.

Was this review helpful? Yes 1
409Clerk409, Front Office Manager at BEST WESTERN Orange Inn & Suites, responded to this review

Thank you for taking the time to tell us about your experience at our hotel. We are pleased to hear that you enjoyed our property. It is always a pleasure to hear good things from our guests. We appreciate your business and hope to have you stay with us again in the future. More

Myrtle Beach, South Carolina
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 10, 2014

Good value ,high ceilings , very good breakfast. Convenient for us while visiting family in Venton, La. They had frig, washer & dryer, large room, clean. Right next to I10 Easy driving downtown. I explored the town while my husband went fishing in the gulf. Had cookies at the front desk when we arrived. Orange was a cool town to... More

Was this review helpful? Yes 1
409Clerk409, Front Office Manager at BEST WESTERN Orange Inn & Suites, responded to this review

Thank you for taking the time to write a review of our hotel. It is always nice to hear such positive feedback, I will share your comments with my team members so they will know their hard work is paying off. We are very glad you enjoyed your stay with us, and took notice of our free cookies. We hope... More

Cedarburg, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed March 4, 2014

Check-in was easy and quick (check-out also). Friendly staff. Very nice and roomy area for breakfast which was OK. Rooms very clean and a very comfortable sleep. Great tip from staff on local restaurant. All in all.........a pleasant stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
409Clerk409, Guest Relations Manager at BEST WESTERN Orange Inn & Suites, responded to this review

Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests. We very much appreciate and value your feedback and will share... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2014 via mobile

We loved our stay. Staff was very friendly and helpful. The rooms were cleaner than most. Breakfast had a nice variety and was good. Wifi was easily accessible and fast. Everyone was friendly. Great location, right off the interstate, easy to find.

Was this review helpful? Yes
409Clerk409, Guest Relations Manager at BEST WESTERN Orange Inn & Suites, responded to this review

We are delighted to hear you had such a positive experience durring your stay with us! We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More

Texas
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 24, 2014

Got this hotel through a Priceline express deal. Put in 2.5 stars minimum. Pro - bed was good, room was clean, front desk staff was helpful. Con - weekend breakfast closed at 9AM. I would prefer a 10AM stop time on weekends, Secondly the air conditioner would cycle the fan on and off. would wake me up each time it... More

Was this review helpful? Yes
409Clerk409, Guest Relations Manager at BEST WESTERN Orange Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More

2 reviews
5 of 5 stars Reviewed February 11, 2014

I stay in lots of hotels and the rooms in this Sleep Inn are very nice and comfortable. Although it's located near a truck stop I never heard any outside noises and slept great in my room. I asked to not be disturbed and I wasn't, even though I stayed until checkout time.This hotel offers a good value and I... More

Was this review helpful? Yes
409Clerk409, Guest Relations Manager at BEST WESTERN Orange Inn & Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More

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Additional Information about BEST WESTERN Orange Inn & Suites

Address: 2245 Highway 62 South, Orange, TX 77630 (Formerly Sleep Inn & Suites Orange)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Orange
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Orange Inn & Suites 2.5*
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