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All 30 Odessa hotels

Quality Inn & Suites

2.5 of 5 Motel   |   3001 East Business Loop 20, Odessa, TX 79761
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Ranked #10 of 30 Hotels in Odessa
A recent review
5 of 5 stars Reviewed June 28, 2014
wayland982013 El Paso, Texas
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72 reviews from our community

Traveler rating
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14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lubbock, Texas
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We stayed in town unexpectedly. It was late and we thought this was a Holiday Inn Express. There is a bar in this hotel. All night long there were people outside our door and in the parking lot partying. I was actually scared to go to sleep. Our door had already been broke into with a crowbar it looked like.... More

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1 review
2 of 5 stars Reviewed August 15, 2014 via mobile

The hotel is just very average , the room had a broken toilet seat and chair. And the inside by the pool always smelled like smoke . But I could not get the ethostream internet to work, we I ask the staff about it they said that they have been told that on several occasions and they owners are not... More

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Boone, North Carolina
Top Contributor
69 reviews 69 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed June 29, 2014

I cannot figure out WHO would give this hotel a 5 star rating. I have stayed in many hotels (probably 25 this year alone) and this is as far from 5 stars as almost possible. The ONLY reason I did not give it 1 star, is because they do have bar and free ping pong and putt putt golf in... More

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El Paso, Texas
2 reviews
5 of 5 stars Reviewed June 28, 2014 via mobile

Clean room, friendly staff from start to finish, clean bathroom, spacious! Microwave and fridge in the room. Breakfast was plentiful and really good. Stayed 2 nights, 2nd floor. This was definitely worth the money, so glad I picked this hotel. There is also a business station with computers and printer.

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Graham
1 review
5 of 5 stars Reviewed June 10, 2014 via mobile

This hotel is always clean and the staff is very polite and I have never had any problems. They do their best to make your stay comfortable. And the breakfast is very good. The indoor pool and hot tub are a major plus.

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Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 30, 2014

I stayed here during a weeknight, and only needed to stop in Odessa, because it was a good stopping point for my cross country trip. The town seemed nice, but the hotels are all over priced. This particular hotel is in an undesirable location, and has a night club on its property. The first room I was given was directly... More

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Sir, I want to apologize for the inconvenience caused to you on your last stay at the Quality inn, we are trying really hard to curb the noise from the lounge we have on property and necessary measures have been taken. I sincerely would request you to come back at our hotel for a much better experience. Sincerely, Management More

Dallas
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 25, 2014

There were extra lamps lying on the floor when I opened the door and a bunch of flies and bugs zooming about. No other rooms available, Odessa is always booked. Paint peeling, general disrepair and the constant sound of dogs barking through the night as people drank in the parking lot. at least I was able to avoid searching for... More

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear sir, First of all I would like to thank you for taking time and letting us know about our shortcomings, all your concerns have been escalated to the necessary departments and have been worked on. Please give us another opportunity so we can better ourselves. Best regards management More

Prescott, Arizona
Top Contributor
229 reviews 229 reviews
63 hotel reviews
116 helpful votes 116 helpful votes
2 of 5 stars Reviewed February 27, 2014

A old motel that needs a lot of work. When we checked into our room there was a cordless screwdriver, cordless light, and a bag of 'stuff' on the bed - left a grease stain on the blanket. They should have used the tools to fix the bathroom door that did not close properly. For the price I would not... More

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Sir, We thank you for your recent stay at the quality inn & suites, I would like to apologize for any inconvenience caused to you and also not fulfilling your expectations. Sir we are continuously in the process of updating our property and maintaining rooms, perhaps your room was not done to meet your expectations, but would like to... More

El Reno, Oklahoma
2 reviews
4 of 5 stars Reviewed January 16, 2014

The staff is helpful. Recent decor updates. The bar is great so no drinking & driving. Wide variety of breakfast selections. Room was comfortable. Price was affordable for the area. Big pool/ hot tub area and play area.

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Fred, I am glad that our hotel meets and exceeds your expectations, we are glad that our elite customers are feeling satisfied at the hotel. It is guests like you who motivate us to continue our good work. See you soon. Best Regards Management More

Lubbock
2 reviews
5 of 5 stars Reviewed January 7, 2014

Despite the negative reviews I have read, construction updates to this hotel have been great. In addition, the management, clerks, housekeeping and kitchen staff are very courteous and professional. Breakfast includes scrambled eggs, two different sausages, bacon, biscuits, gravy, juices, coffee, etc. This hotel is also close to Red Lobster, Logan's Roadhouse, Texas Roadhouse, IHOP, etc. If you tell any... More

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Mr Perry, Thank you for your kind words about our hotel and your recent experience, we continue to excel and focus on our customer service since customer satisfaction will always be our top priority. Hope to see you soon again. Best Regards Management More

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Additional Information about Quality Inn & Suites

Address: 3001 East Business Loop 20, Odessa, TX 79761
Phone Number:
Location: United States > Texas > Odessa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 186
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Also Known As:
Quality Inn And Suites
Quality Hotel Odessa

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