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All 29 Odessa hotels

Quality Inn & Suites

2.5 of 5 Motel   |   3001 East Business Loop 20, Odessa, TX 79761
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Quality Inn & Suites

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Ranked #7 of 29 hotels in Odessa
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66 people have reviewed this hotel

Traveler rating
    28
    12
    1
    6
    19
See reviews for
14
6
3
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 weeks ago

Great place to stay. Nice hotel, from the entrance to the rooms down to the towels. Housekeeping is fast & clean. Front desk is amazing. Love the hot tub, pool, mini golf, & ping pong table. Will come here every time I'm in town. Great prices.

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travelsbyrail
Top Contributor
139 reviews 139 reviews
34 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed February 27, 2014

A old motel that needs a lot of work. When we checked into our room there was a cordless screwdriver, cordless light, and a bag of 'stuff' on the bed - left a grease stain on the blanket. They should have used the tools to fix the bathroom door that did not close properly. For the price I would not... More

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Sir, We thank you for your recent stay at the quality inn & suites, I would like to apologize for any inconvenience caused to you and also not fulfilling your expectations. Sir we are continuously in the process of updating our property and maintaining rooms, perhaps your room was not done to meet your expectations, but would like to... More

El Reno, Oklahoma
1 review
4 of 5 stars Reviewed January 16, 2014

The staff is helpful. Recent decor updates. The bar is great so no drinking & driving. Wide variety of breakfast selections. Room was comfortable. Price was affordable for the area. Big pool/ hot tub area and play area.

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Fred, I am glad that our hotel meets and exceeds your expectations, we are glad that our elite customers are feeling satisfied at the hotel. It is guests like you who motivate us to continue our good work. See you soon. Best Regards Management More

Lubbock
2 reviews
5 of 5 stars Reviewed January 7, 2014

Despite the negative reviews I have read, construction updates to this hotel have been great. In addition, the management, clerks, housekeeping and kitchen staff are very courteous and professional. Breakfast includes scrambled eggs, two different sausages, bacon, biscuits, gravy, juices, coffee, etc. This hotel is also close to Red Lobster, Logan's Roadhouse, Texas Roadhouse, IHOP, etc. If you tell any... More

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Mr Perry, Thank you for your kind words about our hotel and your recent experience, we continue to excel and focus on our customer service since customer satisfaction will always be our top priority. Hope to see you soon again. Best Regards Management More

Hobbs, New Mexico
1 review
1 of 5 stars Reviewed January 2, 2014

my son and I stayed and theroom was durty the sheets had greese on them people slaming doors all night had dopeheads out side our room all night long had nasty girls with different men every five min in and out all night ask for a wake up never got it i told the front desk thay never came to... More

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Diane, Thank you for taking the time to write on trip advisor regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the domestic disturbance caused by our neighbouring property on your recent visit. I have shared your feedback with my security department and... More

Los Angeles, California
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 29, 2013

PREFACE: Anyone who has ever passed through Midland and Odessa is aware that this area is a HUGE oil/petro capital. That being said, there are obnoxious petro fumes which permeate the air and your car as you approach this area. Because the oil industry dominates this area, there are thousands and thousands of workers here. Many of these workers are... More

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Mark, Thank you for taking the time to write about your experience regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2013 via mobile

Clean, updated, and near Odessa restaraunts and mall. Not a bad place to unwind! The staff was very friendly and seemed to enjoy their job, as they seemed genuinely happy to help me. I gotta say I will stay here again!

Was this review helpful? Yes 1
qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Mr. Franco, On behalf of my entire team here at the Quality Inn & suites I would like to thank you for your feedback on trip advisor, customer satisfaction is our main goal here at the hotel and with happy customers like you we feel great that we are continuously improving. Once again thank you very much for your... More

Carrollton, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2013

This hotel has come a long way over the past few years. The management has worked hard to make it the best Odessa has to offer. I have been traveling to Odessa the past 5 years and I have seen this hotel transform from a place that I wouldn't stay at to my favorite place in Odessa to stay. Many... More

Was this review helpful? Yes 1
qualityinnodessatx, General Manager at Quality Inn & Suites, responded to this review

Dear Matthew, On behalf of the entire team I would like to thank you for your kind words of encouragement, your opinion always matters a lot for us to continue with our success and excellent customer service. It is always a pleasure to have you as one of our loyal guests. Best Regards Quality Inn & Suites More

Leonard, Texas
Top Contributor
187 reviews 187 reviews
55 hotel reviews
326 helpful votes 326 helpful votes
4 of 5 stars Reviewed October 17, 2013

The Good: This was our first stay at the hotel on our business trips to Odessa. It turned out to be a good choice. Our room was nice and well appointed with microwave, refrigerator etc. The breakfast was better than most hotels we stay in. The indoor pool and hot tub was nice after a busy day working in the... More

Was this review helpful? Yes 1
qualityinnodessatx, General Manager at Quality Inn & Suites, responded to this review

Dear Sir, We would like to thank you for taking the time to tell everybody about your experience. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.... More

Lubbock
Top Contributor
55 reviews 55 reviews
20 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed September 30, 2013

Check in was fast and efficient...I had requested a downstairs, inside room (outside entrance rooms are also available) and got exactly what I asked for. I was close to the breakfast room, ice machine and right by the indoor pool...which looked very inviting but I was unable to take advantage of the pool or hot tub. There is a ping... More

Was this review helpful? Yes
qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Sir, I on behalf of my entire staff would like to thank you for taking time and commenting about your recent stay at our hotel, it is really nice to know that you had a wonderful experience at our hotel. If you plan to come to Odessa next time in the near future please come back and stay with... More

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel Odessa
Quality Hotel
Quality Inn And Suites
Address: 3001 East Business Loop 20, Odessa, TX 79761
Phone Number:
Location: United States > Texas > Odessa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Odessa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
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