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Quality Inn & Suites

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3001 East Business Loop 20, Odessa, TX 79761
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82 Reviews from our TripAdvisor Community

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Traveler rating
    30
    14
    2
    10
    26
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16
7
4
38
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (82)
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    (18)
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Las Cruces, NM
1 review
3 of 5 stars Reviewed 6 days ago NEW

We were heading home, and was the last night of our vacation. We decided to stay in a Quality Inn for once. As mentioned, it is an older hotel, but you can tell that the current owners have done MANY updates. We asked to be moved from our assigned room as the phone didn't work & the A/C wasn't putting... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Was my first time staying in Odessa superb room. Pool and spa here are absolutely fabulous and overall cleanliness is superb. stayed in one of the indoor rooms with king bed by far one of the most comfortable hotel beds I have slept in.

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Allen, TX
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel 6 or 7 years ago and it was really pretty nice. But, man have things changed. It was dark, dirty, smelly and I will never return The first non smoking room that I was put in smelled like an ashtray and there actually was an ashtray in the the room. The second room was on... More 

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Travelers are raving about these Odessa hotels

1 review
1 of 5 stars Reviewed 4 weeks ago

Never again - lobby looked old but not bad/dirty... public restrooms told a different story.... OLD & DIRTY!!!!! Rooms dirty as well - beeds seem clean!!!??!!?? I aure hope they are!!! As someone else said... pretty scary place!!

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Roswell, New Mexico
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 26, 2015

I had a business conference to attend in the Permian Basin area last week and I stayed at this hotel. I have stayed here before because the location is convenient on Business IH 20 and the rooms are reasonably priced. The hotel also has a complimentary hot breakfast. I recommend this hotel if your travels take you to the Odessa/Midland... More 

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1 review
1 of 5 stars Reviewed March 24, 2015

Scariest placed I have ever been. From the moment we pulled up, you knew ths was not a good safe hotel. At check in a guest brought up to the front desk the smoke detector from his room because it would not stop beeping. He unwired it himself

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Moss Bluff, Louisiana
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 23, 2015

Hotel is older and the rooms are a bit worn, but clean. The staff is amazing though. Breakfast was hot and always good. Anything we needed was brought to us right away by a smiling face. If we travel through Odessa again, we will stay here. We were offered a good discount for long term stay too.

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Las Cruces, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 28, 2015

I will never, I repeat, NEVER stay at this hotel again. Actually, we didn't even end up staying. Walked into the hotel and the front reception area smelled awful. It's dingy and dirty. The hallways are no better. Got into the room and I wouldn't allow my toddler to sit or touch anything. The floors were dirty as was everything... More 

Was this review helpful? Yes 1
USA
Level Contributor
118 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed January 13, 2015 via mobile

Its amazing that a hotel this dirty is part of a chain. Obviously someone is not paying attention. Hallways are nasty, the smell from the pool fills the lobby. Room was painted but they did not do a good job paint everywhere.

Was this review helpful? Yes 2
Houston, Texas
2 reviews
2 of 5 stars Reviewed October 27, 2014

If you work in the oilfield and just need a place to shower and crash, this place is probably fine. If you are a solo female, a family or a couple, stay somewhere else. Locals refer to this hotel as a man camp. Safety: the safety hinge on my door was broken off. There was police activity in the parking... More 

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Guest, I would like to apologize for failing to meet your desired expectations from our hotel. I wanted to assure you that all your comments have been taken into consideration and have been worked on, we continuously do improvements at our hotel so we can better ourselves every time. Please consider staying with us the next time you decide... More 

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