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Quality Inn & Suites

2.5 of 5 3001 East Business Loop 20, Odessa, TX 79761
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76 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Moss Bluff, Louisiana
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Hotel is older and the rooms are a bit worn, but clean. The staff is amazing though. Breakfast was hot and always good. Anything we needed was brought to us right away by a smiling face. If we travel through Odessa again, we will stay here. We were offered a good discount for long term stay too.

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Las Cruces, New Mexico
1 review
1 of 5 stars Reviewed January 28, 2015

I will never, I repeat, NEVER stay at this hotel again. Actually, we didn't even end up staying. Walked into the hotel and the front reception area smelled awful. It's dingy and dirty. The hallways are no better. Got into the room and I wouldn't allow my toddler to sit or touch anything. The floors were dirty as was everything... More 

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Top Contributor
88 reviews 88 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed January 13, 2015 via mobile

Its amazing that a hotel this dirty is part of a chain. Obviously someone is not paying attention. Hallways are nasty, the smell from the pool fills the lobby. Room was painted but they did not do a good job paint everywhere.

Was this review helpful? Yes 1
Houston, Texas
2 reviews
2 of 5 stars Reviewed October 27, 2014

If you work in the oilfield and just need a place to shower and crash, this place is probably fine. If you are a solo female, a family or a couple, stay somewhere else. Locals refer to this hotel as a man camp. Safety: the safety hinge on my door was broken off. There was police activity in the parking... More 

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Guest, I would like to apologize for failing to meet your desired expectations from our hotel. I wanted to assure you that all your comments have been taken into consideration and have been worked on, we continuously do improvements at our hotel so we can better ourselves every time. Please consider staying with us the next time you decide... More 

Lubbock, Texas
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed October 19, 2014 via mobile

We stayed in town unexpectedly. It was late and we thought this was a Holiday Inn Express. There is a bar in this hotel. All night long there were people outside our door and in the parking lot partying. I was actually scared to go to sleep. Our door had already been broke into with a crowbar it looked like.... More 

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Guest, I am extremely apologetic on behalf of my entire staff for failing to meet your expectations, we are continuously in the process of enhancing our security measures so our guests experience a quiet and peaceful experience. Also your cleanliness comments have been discussed with House-Keeping department and proper training methods are being implemented for enhanced customer satisfaction. Best... More 

1 review
2 of 5 stars Reviewed August 15, 2014

The hotel is just very average , the room had a broken toilet seat and chair. And the inside by the pool always smelled like smoke . But I could not get the ethostream internet to work, we I ask the staff about it they said that they have been told that on several occasions and they owners are not... More 

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Guest, First of all please accept my sincere apologies for your unfavorable experience at our hotel, we recently changed our internet provider and have found out that our Wi-Fi is working really good now. Please come back at stay with us for a much better experience. Best Regards Manager More 

Boone, North Carolina
Top Contributor
87 reviews 87 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed June 29, 2014

I cannot figure out WHO would give this hotel a 5 star rating. I have stayed in many hotels (probably 25 this year alone) and this is as far from 5 stars as almost possible. The ONLY reason I did not give it 1 star, is because they do have bar and free ping pong and putt putt golf in... More 

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El Paso, Texas
2 reviews
5 of 5 stars Reviewed June 28, 2014

Clean room, friendly staff from start to finish, clean bathroom, spacious! Microwave and fridge in the room. Breakfast was plentiful and really good. Stayed 2 nights, 2nd floor. This was definitely worth the money, so glad I picked this hotel. There is also a business station with computers and printer.

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1 review
5 of 5 stars Reviewed June 10, 2014

This hotel is always clean and the staff is very polite and I have never had any problems. They do their best to make your stay comfortable. And the breakfast is very good. The indoor pool and hot tub are a major plus.

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Los Angeles, California
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 30, 2014

I stayed here during a weeknight, and only needed to stop in Odessa, because it was a good stopping point for my cross country trip. The town seemed nice, but the hotels are all over priced. This particular hotel is in an undesirable location, and has a night club on its property. The first room I was given was directly... More 

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qualityinnodessatx, Manager at Quality Inn & Suites, responded to this review

Dear Sir, I want to apologize for the inconvenience caused to you on your last stay at the Quality inn, we are trying really hard to curb the noise from the lounge we have on property and necessary measures have been taken. I sincerely would request you to come back at our hotel for a much better experience. Sincerely, Management More 

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Additional Information about Quality Inn & Suites

Address: 3001 East Business Loop 20, Odessa, TX 79761
Phone Number:
Location: United States > Texas > Odessa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 186
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Also Known As:
Quality Inn And Suites
Quality Hotel Odessa

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Room/suite (5)
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Hotel & grounds (2)
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