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Holiday Inn Odessa

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5275 East 42nd Street, Odessa, TX 79762
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Holiday Inn Odessa
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40 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago

Room I reserved. ..nope. ..carpets stained... yup. 6 inch tear in sofa. . Yup....light over vanity in bathroom does not work. ...yup. ..no Manger on duty to address my complaint yup...chunks out of wood on bed header....yup....well what do you expect for 195 a night... oh ya and I am an HG ELITE rewards member. ...this hotel sucks

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Ganado, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 26, 2015

Hotel was nice but the owners are price gouging Nitwits! Yes it was nice and clean but $350 dollars for one night for a Holiday Inn is just ridiculous! They do this strictly because the oilfield is very popular in this town and all of the other hotels have high prices in the area.They dont even have a complementary breakfast.... More 

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Longview, Texas
Level Contributor
266 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed February 22, 2015

Best thing about this hotel is that it is clean. It's not up to the same standard other Holiday Inns as far as how it is appointed. Also, the boom has bust for the time being. It's time to adjust the rates to reflect that.

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IHGCare, Guest Relations Manager at Holiday Inn Odessa, responded to this review

Dear tomthbomb, Thank you for taking the time to share your comments with us. It is pleasing to know that you found our rooms to be clean. However, we regret to see the low score you provided for the level of value of our hotel. This is something that will be passed on to management to ensure that necessary steps... More 

Houston, Texas
Level Contributor
143 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed November 24, 2014

The Holiday Inn Odessa is a nice property. It does a pretty good job living up to brand standards - surprising in a community where the service industry struggles in the midst of an oil boom. We had a spacious, clean room which was for the most part quiet. (The window of our room overlooked a large club behind the... More 

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Mari V, General Manager at Holiday Inn Odessa, responded to this review

Hello AnotherNightontheRoad! I wanted to take the time to personally thank you for your wonderful review of our property. I will be sure to show our staff the review at our next meeting in order to let them show that their efforts have reached you. If you are ever back in Odessa and need a place to stay we hope... More 

Houston, Texas
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 31, 2014 via mobile

This is a decent hotel in not a great place. I anticipate if anyone is looking at this it's for business as you'd have to be nuts to visit Odessa for any other reason, aside that and family. The hotel is good, clean, centrally located, had good wifi and above all else the staff were really nice. I spoke with... More 

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Mari V, General Manager at Holiday Inn Odessa, responded to this review

Good Afternoon AMB500 I wanted to reach out and thank you for your wonderful review. I really enjoyed talking with you at the hotel and hope that your business concludes well and safely in this area. If you ever have the chance to come back and stay with us we hope to see you! Have a wonderful rest of your... More 

Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed October 25, 2014

Stayed here on business. Have spent up to a month here with several rooms for our company. Rooms are $300+. Maids come by early like 7am to clean. Then slip paper under door saying DNd sign was on door. None of them spoke English. Very hard to communicate. The room was comfortable. Good for business. The restaurant was a different... More 

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Mari V, General Manager at Holiday Inn Odessa, responded to this review

Good Afternoon Utvol2009 First I wanted to take the chance to thank you for you review and apologize for any challenges that you met with upon your stay. Since we take reviews very seriously, I would love to speak with you and again get the details of your stay so I may address it to the staff at our next... More 

Travelers are raving about these Odessa hotels

Detroit, Michigan
2 reviews
1 of 5 stars Reviewed October 23, 2014

It is not an exaggeration when I say that this was the WORST hotel experience I’ve had in my 15 years of business travel. The problems started upon my arrival at the hotel on Monday night: - I was assigned a room and given a room key when I checked in around 11 pm, after a very long day of... More 

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IHGCare, Guest Relations Manager at Holiday Inn Odessa, responded to this review

Dear Gary M, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail... More 

Louisiana
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 14, 2014

I stayed here on business and the hotel is great, very friendly and helpful staff. The room was large and the bed was comfortable. The city however was not the best. Upon arriving the hotel staff suggested that I lock my vehicle immediately. Apparently the crime in the area was high and I know that it is not the fault... More 

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Mari V, General Manager at Holiday Inn Odessa, responded to this review

Good Morning Nathan M, Thank you for your positive review on the Holiday Inn Odessa. I am glad that the staff was friend and the hotel great. One of the things we prize most of all at our hotel is the safety and security of the guest as well as customer service. If you ever need anything or have any... More 

Missouri City, Texas
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed September 14, 2014

I understand completely why the hotels all over the Permian Basin are so expensive. But if you think they're bad in Midland/Odessa, try Carlsbad NM, where the demand for living quarters is just as fierce, and the size of the town is nowhere near that of Odessa TX. But you aren't going to see serious expansion of the hotel trade... More 

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Mari V, General Manager at Holiday Inn Odessa, responded to this review

Good Morning Hold-The-Elevator! I just wanted to thank you for your excellent review of our property. It is feedback like this that helps us to make the decisions to put the extra outlets in the rooms and make sure that everything is comfortable for our guests. I am also glad to hear that our Front Desk is friendly and knowledgeable.... More 

League City, Tx
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 8, 2014

Let me first say the staff is friendly and the hotel is clean and those are two of most important in any hotel. That being said, the most important thing is sleep. I could not get a good night sleep on their mattresses and pillows. Too lumpy, cheap. Also they have HD tv's in every room, but offer no HD... More 

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Mari V, General Manager at Holiday Inn Odessa, responded to this review

Good Evening 2muchroad, I wanted to thank you for leaving your review about your stay at the Holiday Inn Odessa. We appreciate each and everyone who takes the time to review and let others know what they think about our property. I am happy to hear that the hotel was clean and the staff friendly, and like you believe these... More 

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