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Residence Inn Odessa

#5 of 37 Hotels in Odessa
Certificate of Excellence
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7261 Tres Hermanas Blvd, Odessa, TX 79765
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1 room 1 adult
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Residence Inn Odessa
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58 Reviews from our TripAdvisor Community

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Riverside, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

We booked a king studio and our room was pleasantly clean. The staff was friendly and we enjoyed a hearty breakfast. I will definitely stay at this location again. Housekeeping does a wonderful job keeping the rooms clean. Only small inconvenience was the hair dryer it did not stay on.

Helpful?
Thank nozzzs
Justin C, Manager at Residence Inn Odessa, responded to this review

Valued Guest, Thank you so much for taking the time to review us on your most recent stay. I am very delighted to hear that your stay was so pleasant. We enjoy getting good feedback that we can share with our team. I do however apologize that your blow dryer was not working properly. If you could send me an... More 

1 review
3 of 5 stars Reviewed December 1, 2015

Hotel was very nice, staff was nice, room was nice. My issue is that we were traveling and this property is listed as 'pet friendly'. We arrived about 3am after a long day and were told that they are indeed pet friendly, after you pay a $100 non-refundable deposit. It was 3am in nowhere, and so we didn't have much... More 

Helpful?
Thank Sean P
Justin C, Manager at Residence Inn Odessa, responded to this review

Dear Sean, Thank you for choosing our hotel on your recent trip to Odessa. I am glad to hear that our hotel and staff were more than accommodating for you. However I do want to apologize for our pet fee. It is a fee that we charge in order to ensure that the guests who stay there after your departure... More 

Denver Colorado
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed October 11, 2015

I stayed in this hotel needing a refreshing experience after a very long drive on the road. The staff was professional, friendly, courteous, knowledgeable, competent, and very helpful. My brand new room on the 4th floor facing south was spotless and well appointed. I slept very well on the crisp clean bed. I've stayed in many Residence Inn hotels in... More 

Helpful?
Thank MeanDanSiv
Justin C, Manager at Residence Inn Odessa, responded to this review

Dear MeanDanSiv, We can not thank you enough for your kind words about our hotel. It is absolutely wonderful to hear you enjoyed your stay as much as you did. It is always our goal to give our guests the most outstanding service and to provide them with a memorable stay, and I proud to hear that we accomplished that... More 

Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 4, 2015 via mobile

My family and I had to stay in Odessa for a child's sporting event. We got our family into a one bedroom suite with a pullout couch very comfortably. The full kitchen is awesome. The decor is modern and very appealing. This location is next to a courtyard so if you want a restaurant and an expanded gift shop experience,... More 

Helpful?
Thank Michael F
Justin C, Manager at Residence Inn Odessa, responded to this review

Dear Michael, Thank you for your kind words about our hotel. We take pride in giving each and every one of our guests a memorable experience. I am so glad our staff was able to accomodate you and that our staff was friendly to you during your stay. I do hope that you choose us on your next trip to... More 

Odessa, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 25, 2015 via mobile

While moving here and trying to find an apartment my husband and our two small children stayed here. 4 weeks total. A very long time to be stuck in a hotel. Room was a nice size. Kitchen got the job done. Nice courtyard.

Helpful?
Thank Whiplashes
Justin C, Manager at Residence Inn Odessa, responded to this review

Dear Whiplashes, Thank you for taking the time to tell us about your recent stay here at the Residence Inn Odessa. We appreciate your feedback, and we are so delighted to hear your stay met your expectations. It gives us much joy to know that our staff was friendly and that your enjoyed our facilities. Should you ever need to... More 

Georgia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 21, 2015

Odessa was a sleep stop on our cross country trip. We were carrying two bicycles and the staff nicely accommodated our request for a first floor room with easy in and our. In fact they put us near a back door which made things very easy for us. The breakfast was typical but it was breakfast and the staffer in... More 

Helpful?
Thank vereb01
Justin C, Manager at Residence Inn Odessa, responded to this review

Vereb01, Thank you for taking the time to tell us your thoughts about your stay with us. We take pride in providing our guests with exceptional service, and we are so glad to hear we met your expectations. I am very pleased to know our staff was able to accomodate you, even if it was only for one night. We... More 

Austin, Texas
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 4, 2015

My husband and I stayed for one night while traveling West. This appears to be a newer property with everything looking clean. just passing through we appreciated the hamburgers in the evening and the multitude of items for breakfast. The room only has a shower which was okay for the one evening. It had no hair dryer but again not... More 

Helpful?
Thank 127_Hill_Country
Justin C, Manager at Residence Inn Odessa, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your most recent stay here with us. It gives us much pleasure to know that we are meeting your expectations. It is out goal to do that with all guests, each and every day. I am pleased to hear that you enjoyed our social. Also, each room... More 

Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 22, 2015 via mobile

At first I was impressed by the Residence Inn. It has a nice appearance, the room looked nice and was spacious. The longer I stayed there the more I saw a hotel quickly put up to make a buck off the oilfield. My biggest annoyance was that there was no cold, even cool, water out of the tap. It came... More 

Helpful?
Thank Kevin S
Justin C, Manager at Residence Inn Odessa, responded to this review

Dear Kevin, Thank you for providing us with your feedback. I am very saddened to hear that your stay with us did not meet your expectations. Our goal is to exceed the expectations of each and every guest and your review reflects that we failed to meet our goal. I apologize for the inconveniences you had here with our hotel... More 

Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 18, 2015

In short...clean, comfortable, great location and perfect amenities. We had a one bedroom king suite with a kitchenette. The a/c worked perfectly which was a good thing because it was over 100 degrees outside. The bed was comfortable with nice linens. Kitchen had everything we needed to make light meals. I went to the gym every morning. I was the... More 

Helpful?
Thank cheley89
Justin C, Manager at Residence Inn Odessa, responded to this review

Dear Cheley, Thank you for choosing us for your most recent trip to Odessa and thank you for taking the time to give us a review upon your departure. It gives me tremendous amounts of joy to know your stay was more than satisfactory. It is always nice to be able to share the good comments with my staff to... More 

El Paso, Texas
Level Contributor
149 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed July 19, 2015 via mobile

My family had a great time at the hotel. The staff was very courteous and efficient. The rooms are very clean, with everything you could need for your stay. My son enjoyed the pool, it is heated, so no matter how early your child wants to swim, it will be warm.

Helpful?
Thank Patrick R
Justin C, General Manager at Residence Inn Odessa, responded to this review

Patrick, Thank you so much for your kind words and your feedback! The staff here takes great pride in making sure each guest has an excellent stay, and I'm thrilled you had a fantastic experience with us! I'm happy to hear that you were pleased with our pool! It's summer time, and so we share your enthusiasm about taking a... More 

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