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Residence Inn Odessa

3.0 of 5 7261 Tres Hermanas Blvd, Odessa, TX 79765
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Residence Inn Odessa
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Residence Inn Odessa
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37 reviews from our community

Traveler rating
    24
    5
    3
    3
    2
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16
4
Solo
0
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
2 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Residence Inn in Odessa, Texas the weekend of January 8-10th 2015. This hotel has been constructed in the last three years and is in very good condition. The double queen room is quite large with two large flat screen televisions as well as a living area, kitchen and large bathroom. The bathroom has a walk in shower... More 

Was this review helpful? Yes 1
Justin C, General Manager at Residence Inn Odessa, responded to this review

Dear Travelguide669 , Thank you so much for your kind words! The staff here takes great pride in making sure each guest has an excellent stay, and I'm thrilled you had a fantastic experience with us! I'm glad you found the amenities available in the hotel suitable to your needs while you were with us! We look forward to our... More 

Laguna Hills, California
Top Contributor
61 reviews 61 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stay at Marriott properties as much as possible, and for the most part we've been happy with them. However, this recent trip to Odessa left me dumbfounded. We came to town for a wedding and stayed at this Residence Inn. It was a very long and exhausting 18+ hour drive from southern California so having a restful stay was... More 

Was this review helpful? Yes
Krista B, Manager at Residence Inn Odessa, responded to this review

I am sincerely sorry that you experienced this during your stay here with us. I have spoken to the parties responsible to let them know that this behavior is unacceptable. I hope that my front desk was pleasant and that despite it all, you enjoyed your trip. If there is anything i can do to make this up to you... More 

Contributor
20 reviews 20 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This property is located in a cluster of about 5 different hotels and is within walking distance of a few eateries. There is a walking/bike trail behind the property that is not well marked but is just across the street. Good breakfast and dinner options on the property itself. Exercise room has some free weights and a few cardio machines.... More 

Was this review helpful? Yes
Justin C, General Manager at Residence Inn Odessa, responded to this review

Dear James, Thank you so much for your kind words! The staff here takes great pride in making sure each guest has an excellent stay, and I'm thrilled you had a fantastic experience with us! We look forward to our next opportunity to serve you, and hope that your new year is off to a great start! Justin Campbell General... More 

Fort Worth, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 23, 2014

On december 19th we stayed at the Residence Inn in Odessa, TX. The hote was very nice and clean. Servie was good and the staff was well trained and nice. The Residence Inn also provided an excellent value and very comfortable accomodations. Next time I am in Odessa I will definitively stay there.

Was this review helpful? Yes
Justin C, General Manager at Residence Inn Odessa, responded to this review

Dear George, Thank you so much for your kind words! The staff here takes great pride in making sure each guest has an excellent stay, and I'm thrilled you had a great experience with us! We look forward to our next opportunity to serve you! Have a very Happy Holidays! Justin Campbell General Manager Residence Inn Odessa More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 9, 2014 via mobile

This hotel is brand new and already starting to look worn and dirty all due to poor management. My room was a one bedroom suite. Beautiful at first glance but it hadn't been cleaned. The trash was overflowing with old food plates and trash, the floors had cookies and dried raisins which told me that there'd been there for a... More 

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Krista B, Manager at Residence Inn Odessa, responded to this review

Mrs. Parker, Thank you for taking the time to let us know about your stay here at our hotel. I am sincerely sorry that your stay was not satisfactory, however thank you for bringing these matters to our attention. It is completely unacceptable for our hotel to be dirty and falling apart. It is also even more unacceptable how the... More 

Lubbock, TX
Contributor
20 reviews 20 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 30, 2014

Booked this hotel on Tripadvisor for the thanksgiving holiday. Room was spacious with a large kitchenette and awesome bathroom. The king bed was very comfortable and there was also a pull out queen bed which was handy as we were travelling with my girlfriend's brother. The hotel was very clean and modern throughout. Breakfast was very good in the morning,... More 

Was this review helpful? Yes
Justin C, General Manager at Residence Inn Odessa, responded to this review

Dear Jason and Patricia, Thank you so much for your kind words! The staff here takes great pride in making sure each guest has an excellent stay, and I'm glad you had a great experience with us! We look forward to our next opportunity to serve you! Justin Campbell General Manager Residence Inn Odessa More 

Quecreek, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 29, 2014

This hotel was Awesome. But the only downside is that since they are located in the heart of the oilfield boom during the week it is extremely expensive. If it's the weekend and you want to stay there use priceline.com we paid 58.00 a night for Saturday and Sunday nights. Talk about a luxury hotel at a 1 star price.... More 

Was this review helpful? Yes
Jermaine N, Manager at Residence Inn Odessa, responded to this review

Dear Guest, Thank you for taking the time to fill out review here on Tripadvisor. We appriecate you honest customer feedback. The staff and I are gald you said we were AWESOME! We strive to give every great service. If you have any furtther questions orcomments please feel free to contact me at 432-563-2190. Thanks Jermaine Nevels More 

Tomball, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2014

My stay at Residence Inn Odessa was the most pleasant that West Texas can provide. I have been staying exclusively at this hotel for about three months now. I've tried other hotels (Holiday Inn, Hilton, etc.) and there was always something that disturbed me. Either its loud cursing in the hall or rude staff. When I came to Residence Inn... More 

Was this review helpful? Yes 1
Jermaine N, Manager at Residence Inn Odessa, responded to this review

Dear Guest, Thank you for taking time to fill out a review here on TripAdvisor. We appreciate your feedback and great comments about our staff, hotel and amenities. Here at the Residence Inn we hope to make you feel at home when you stay here. Our mission statement is to make Service so Memorable. We hope you to continue to... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 28, 2014

Been visiting PB, staying at this location for 2 years, past couple months came under New Management, and pennies started getting pinched. Most of the staff from 2 months ago were fired or quit, housekeeping is sad lately, this location has dinner Mon-Thu, it used to be nice, now it's like frozen foods from Krogers, and the place needs to... More 

Was this review helpful? Yes 1
Jermaine N, Manager at Residence Inn Odessa, responded to this review

Dear Guest, Thank you for staying with us and taking the time to write a review of your stay here on Trip Advisor. Our goal is to exceed the expectations of each and every guest and your review reflects that we failed to meet our goal. I apologize for the inconveniences you had here with our hotel and I will... More 

Cranberry Twp
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 27, 2014

I recently stayed here on a Sunday night for work-related travel. The room was clean and spacious - compared to many other hotels in the area, it was reasonably-priced and it was nice to have room to spread out and relax. There was a great, hot free breakfast. I did have difficulty with the internet access - tried to purchase... More 

Was this review helpful? Yes 1
Jermaine N, Manager at Residence Inn Odessa, responded to this review

Thank you for taking your time and writing a review here on Tripadvsior. We appreciate you as valued guest, and we hope we continue to be you top pick when you travel to Midland/Odessa. On your concern about the premium internet upgrade, we have made great strides on making sure the performance is up to par. Again thank you very... More 

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Additional Information about Residence Inn Odessa

Address: 7261 Tres Hermanas Blvd, Odessa, TX 79765
Location: United States > Texas > Odessa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Odessa 3*
Number of rooms: 120
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Hotel Style:
#1 Business Hotel in Odessa

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Management photos: Courtesy of the property manager

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