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All 30 Odessa hotels

Hampton Inn Odessa

3923 JBS Pkwy, Odessa, TX 79762
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Ranked #8 of 30 Hotels in Odessa
A recent review
5 of 5 stars reviewed 4 days ago
James M Fort Worth, United States
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74 reviews from our community

Traveler rating
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    11
    8
    7
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21
6
8
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Worth, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was a most pleasurable experience. Generally there will be something wrong on any stay at any hotel/motel, but I was most pleased with everything. I could not find a single thing wrong with this location. The staff was polite and courteous, the rooms were spacious and clean, the air conditioning worked quite well, and the bathroom was always cleaned... More

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Little Elm, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

For almost $300.00 a night this hotel was awful. The AC unit was stuck on cold and got the room to 54 degrees and took numerous visits and call to the front desk to finally get this resolved 18 hours after my first complaint.

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hgenman, General Manager at Hampton Inn Odessa, responded to this review

Thank you for your review. Please accept our sincere apologies for the inconvenience. We are glad to hear the issues with your air conditioner were addressed by our maintenance department, but we regret not resolving it faster. We hope you will consider giving us a second chance if you return to the area. More

Las Cruces, NM
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

booked through Booking.com and I stated I'd be in between 2-3 in the morning and upon arrival at 2:30 AM I was told night audit had been done and I'd been categorized as a 'no show'. I had my confirmation showing time I'd be in and was told 'oh they never told me' yet he did know about my request... More

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Fort Worth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

If you've been to Odessa, Texas then you know there is not a whole lot out there, but luckily the Hampton was close to plenty of places to eat and the few cool places to hang out in that city. Very pretty and modern interior. We didn't get a chance to try the breakfast since we slept in but I... More

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katy, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was extremely helpful and cheerful. I felt welcomed with bright smiles and hellos. The room was very comfortable and clean. No Problems. The breakfast was hot and delicious. The staff was very accommodating. I would stay here again. Definitely worth the price. Great Location across from the college.

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Maricopa, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 18, 2014

We prepaid through American Express for one room for 3 nights at this hotel. we stayed there Friday August 29-Sunday August 31, 2014. Three days after we left, I noticed a charge for the full reservation on my amex card, the same card which I had prepaid with. The hotel will now not even answer our phone calls to get... More

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hgenman, General Manager at Hampton Inn Odessa, responded to this review

We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We have corrected the issue and would love the chance to further discuss your stay. Please feel free to reach out to us at your earliest convenience. More

Top Contributor
117 reviews 117 reviews
32 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 10, 2014

Clean and comfy is the best way to describe this hotel. Breakfast is great too! Coffee is AMAZING! Staff is friendly and helpful. Only thing is t took 45 min to get a taxi... But this was not the hotel fault. I would stay again. Reasonable price in Odessa .

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Loraine, United States
1 review
2 of 5 stars Reviewed September 10, 2014

I had to move rooms 3 times due to difficulties. Terrible experience. However the staff was somewhat ok with fixing this ! I was very unhappy with how my rooms were. The first room was not ready so we were unable to go to it. When we got to the second room in the evening our air did not work.... More

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hgenman, General Manager at Hampton Inn Odessa, responded to this review

We are so sorry to hear about your poor experience this week at our hotel. Please be assured we will be discussing your comments with our team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. More

1 review
5 of 5 stars Reviewed September 2, 2014

We came to visit with family. The breakfast was not only delicious but also fresh no matter what time we came down to eat. The rooms were exceptionally clean and comfortable. Cable channels and internet was plenty to entertain during our down time. We will stay here for next visit.

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San Antoniop
1 review
3 of 5 stars Reviewed September 2, 2014

Everything was up to standards for a Hampton Inn. The downfall of this location is the BED. VERY UNCOMFORTABLE. You could see the lumps in the mattress. If it was not for that reason this location whould have been as good as others i have stayed at.

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Additional Information about Hampton Inn Odessa

Address: 3923 JBS Pkwy, Odessa, TX 79762
Phone Number:
Location: United States > Texas > Odessa
Price Range (Based on Average Rates): $$
Number of rooms: 71
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Also Known As:
Hampton Inn Odessa Hotel Odessa
Odessa Hampton Inn

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