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All 29 Odessa hotels

Hampton Inn Odessa

3923 JBS Pkwy, Odessa, TX 79762
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Hampton Inn Odessa

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Ranked #10 of 29 hotels in Odessa
A recent review
3 of 5 stars reviewed 2 days ago
William C Houston, United States
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53 people have reviewed this hotel

Traveler rating
    13
    19
    10
    6
    5
See reviews for
16
4
6
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
Houston, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

For the price per night, I would expect a full service restaurant and bar. TV and Internet service was not very good. Some channels (CBS) had reception problems and the internet had to be re-connected several times per day

Review collected in partnership with Hampton

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Dallas, Texas
Top Contributor
117 reviews 117 reviews
57 hotel reviews
201 helpful votes 201 helpful votes
2 of 5 stars Reviewed 1 week ago

While we often stay at Hampton Inns, I've seldom written reviews about them. We like them when we are on the road. They are mostly, all the same and pretty nice. This one in Odessa though, deserves a big fat raspberry. The room rate is gouging, especially for a property not up to the usual good standards of Hampton Inns.... More

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hgenman, General Manager at Hampton Inn Odessa, responded to this review

We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. The problems you mentioned were brought to the attention of our housekeeping department and have been addressed. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse for it. We... More

dallas, United States
1 review
1 of 5 stars Reviewed 1 week ago

NO breakfast Buffett, NO 100% guarantee, NO TV, rooms smell stale manager does not address issues with guests/members. Left several messages that have never been addressed. I was very appalled at the way things were handled by the property

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United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My daughter and I had a very relaxing stay. Staff was completely delightful and helpful. Hotel is situated near many restaurants and shopping centers, including the mall. Hotel pricing is a little high, but not when you compare it to other hotels in the same area. Breakfast was delish and offered a variety. We still must brag about the staff...so... More

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Flower Mound, United States
1 review
3 of 5 stars Reviewed March 6, 2014

The Hotel is average at best. Due to market conditions in Odessa the cost is very high compared to other Hampton properties. The staff is going through the motions at best. The nearby Hilton Garden Inn is slightly more expensive and is a better value for the money.

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Denton, Texas
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 1, 2014

We stayed at the Hampton when visiting for a wedding and definently enjoyed our stay. We like Hampton suites and this hotel stayed true to that with a great bed, good breakfast and coffee and very friendly staff. The only oddity I would note is that we booked the two room suite which we normally go for to be able... More

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Grants Pass, OR, United States
1 review
4 of 5 stars Reviewed February 10, 2014

Polar Vortex where it doesn't usually happen. Had the night guy filling in at the desk. I was given the wrong room and then had to pack everything up and go back downstairs to get another room. Very nice hotel with good places to eat close by. Just unfortunate timing. Expensive though, they are proud of their rooms in Odessa.

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Lubbock, Texas
Top Contributor
93 reviews 93 reviews
38 hotel reviews
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed January 18, 2014

I'm familiar with the theory of the market price being dictated by the market demand, but seriously, this is just robbery...which is prevalent for hotels throughout the Midland and Odessa, TX region. Other than price, the property is run of the mill with nothing worth mentioning, including the staff.

Was this review helpful? Yes 1
hgenman, General Manager at Hampton Inn Odessa, responded to this review

I appreciate your review of your recent stay at our hotel. I'm very sorry you had a disappointing experience with us and I have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for your comments. More

TX
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 14, 2014

Stayed there 1 Friday night. Staff was very friendly and attentive. Had a couple of issues with they room. Had 2 light bulbs burned out which were replaced. The sink in the bathroom had an odor to it when you ran the water. We had a King size bed not the most comfortable I've slept on. The only real complaint... More

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Atlanta, United States
1 review
4 of 5 stars Reviewed December 13, 2013

Great accomodations, clean room, and convenient freeway access. A bit pricey, but all hotels in this area seem to be expensive. Location is close to shopping and well known resturants. High speed internet is available in room. Complimentary breakfast was typical of a continental breakfast with scrambled eggs and sausage, nothing special, but it was free, so can't expect much... More

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Additional Information about Hampton Inn Odessa

Also Known As:
Hampton Inn Odessa Hotel Odessa
Hampton Inn Odessa Hotel
Odessa Hampton Inn
Address: 3923 JBS Pkwy, Odessa, TX 79762
Phone Number:
Location: United States > Texas > Odessa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Odessa
Price Range (Based on Average Rates): $$
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