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Hilton Garden Inn Odessa

#4 of 34 Hotels in Odessa
Certificate of Excellence
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5221 JBS Parkway, Odessa, TX 79762
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Hilton Garden Inn Odessa
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Hilton Garden Inn Odessa
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136 reviews from our community

Traveler rating
    59
    42
    14
    7
    14
See reviews for
27
14
9
79
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alpine, Tx
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although the breakfast is not complimentary, it is delicious and the staff is very accomodating. The bathroom is spacious and the room is very comfortable. We could not hear a TV or talking from any other room. A very restful experience, and we will be back!

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad to read you had a very restful experience here at the Hilton Garden Inn Odessa . We look forward to seeing you again and would like to thank you for such a nice review. More 

Opelousas, United States
2 reviews
4 of 5 stars Reviewed March 26, 2015

Very nice hotel, big rooms comfortable bed, good location, a bit pricey but worth the money. I will probably stay there on my next trip and advise my co-workers to do the same. Convenient location near shopping and lots of places to dine.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for recommending our hotel the Hilton Garden Inn Odessa to others. We also appreciate knowing you will be staying here again in the future. Your review and your business are appreciated. More 

McAllen, United States
1 review
5 of 5 stars Reviewed March 24, 2015

This hotel is clean, the staff are pleasant and accommodating to any request. I would definitely advise people to stay at this hotel, since it's conveniently located around restaurants and shopping areas.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

It is good to know you think highly of our staff here at the Hilton Garden Inn Odessa . Your business and your review is appreciated and we look forward to your next visit. More 

Fisherville, Kentucky
Top Contributor
70 reviews 70 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 18, 2015

I stayed here with colleagues on 3/17 & 3/18/15 for business and the hotel was located in a great place for access to restaurants, etc... in Odessa. The room was great and the furnishings were in good shape as well as being clean. The bed was not the most comfortable as the conforter was very heavy and restrictive while sleeping.... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and we will use your comments on our services and amenities as we constantly evolve to best meet and exceed our guests' expectations. We hope you will return to stay with us the next time you are in... More 

Marlborough, Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 2, 2015

I visited the Hilton Garden Inn on 2/24 for a night for work. I couldn't have been happier. I was able to ship a box directly to the hotel. I was able to get an early check in so I could wash up before my first meeting. The beds were comfortable. The room was very clean. Actually, the entire place... More 

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KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for the high praise of our hotel and for your business. We look forward to your next visit here at the Hilton Garden Inn Odessa. More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 25, 2015

The hotel and staff were great. Food and wait staff were lousy. Good location though. Better breakfast just down the road at IHOP. Really nice fitness center. Bad wait staff. The restaurant was almost empty the entire time I was there. That should tell you something. Don't eat there!! Also, you are required to write at least 200 characters or... More 

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. Please accept our sincere apologies and we hope that next time you are in town you consider staying with us... More 

1 review
4 of 5 stars Reviewed February 18, 2015

Everything was perfect with check in and Check out. Angel was great. She was very kind and helpful. Great asset to the company. Only bad part was while I was out of my room, the maid came in and left the door open and unlocked.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are shocked and dismayed to learn of your experience. This is certainly not representative of the level of service we strive to extend to our guests. Please accept our sincere apologies and we hope that next time you are in town you consider staying with us again. More 

1 review
5 of 5 stars Reviewed February 11, 2015

Staff was helpful and friendly. Location was good, felt very safe at this hotel. Rooms were nice and clean. Hotel itself is very nice and has a good atmosphere. I do not know what else to say, this has to have a minimum of 200 characters. I would have liked that there was more of a breakfast besides the usual... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

It is nice to here from our guests and to know you felt safe staying. Thank you for such a good review of our hotel the Hilton Garden Inn Odessa . We hope to see you again in the near future. More 

Houston, Texas
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 29, 2015

The hotel is nice for business and very busy with oil field customers. It has a restaurant that serves some decent food and a great buffet. Nice inside seating arrangement. The room is spacious, neat and clean. The bed is a little firm. The personnel is smiling and nice. Will get back there if I am in Odessa.

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KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

It is always nice hearing from our guests here at the Hilton Garden Inn Odessa . Thank you for your nice review and we look forward to your next visit our way. More 

seguin, United States
1 review
5 of 5 stars Reviewed January 24, 2015

Overall great experience with service & amenities. Loved the location. The room had lots of space to move around. Especially loved the Kuerig (believe that is how it is spelled) in the room & had the best decaf coffee choice. Also offered tea which was nice. The breakfast offerings were tasty especially the hot choices. Would stay there again!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

It is good to know you enjoyed your amenities here at the Hilton Garden Inn Odessa and we look forward to your next visit. Thank you for such a good review. More 

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