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All 28 Odessa hotels

Hilton Garden Inn Odessa

3.0 of 5 Hotel   |   5221 JBS Parkway, Odessa, TX 79762
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67%
Ranked #5 of 28 hotels in Odessa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
984edselv
  • Overview
  • Reviews (95)
  • Photos (23)
  • Amenities
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  • Room tips (11)
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95 people have reviewed this hotel

Traveler rating
    39
    25
    13
    7
    11
See reviews for
19
6
6
57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Odessa, United States
1 review
2 of 5 stars Reviewed 1 week ago NEW

This hotel was clean, but would not recommend for business travelers or anyone who needs internet or a business center. The business center was completely unfunctional and the internet was down for 2/3 of my stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team... More

1 review
4 of 5 stars Reviewed 1 week ago

We enjoyed this hotel. We have kids so cleanliness is important - this hotel did it! Location comes handy too. Very accessible to restaurants and stores. The pool is a bit small but it still serves its purpose - 4yo still had fun. Breakfast is made to order which we chose to include in our package. This will be our... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad to read you and your family had a good stay here at the Hilton Garden Inn Odessa. Thank you for such a nice review. More

Katy, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I arrived at the hotel, room wasn't cleaned up and toilet still had pubic hairs from previous guest on it. After calling front desk to report problem it took over 45 min before coming to clean the bathroom, and straighten up room. That night I laid down on the hardest bed ever, it was like laying down on concrete, the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team... More

Weatherford, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I was informed by the front desk that the new rate was 129 but the General Manger (Mr. Hunt)would not change my rate from149 due to the profit loss. And 3 different times i told the front desk i was paying cash on check out but they still charged my card. Mr. Hunt would not even come out of his... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful time at this hotel. I'm sure most of the guests were on business, so for a family visit, it was perfect. We had the pool to ourselves every day! There is also a fairly modern fitness room. The breakfast was excellent as well. They cook to order anything you could want. The staff is attentive and... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are happy to read you and your family had a good stay with us here at the Hilton Garden Inn Odessa. Thank you for such a nice review. More

Charlottesville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Although a bit pricey, I found this property to be clean, in good order, and well staffed. I was particularly impressed with the food quality and the friendliness of the staff. The exercise room was well equipped and the pool/spa area was very well maintained. My biggest complaints were the price of the room and the many times that I... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are sorry about the problem with the key but are happy you enjoyed the food quality and mentioning how good our staff is. Thank you for your review and for your business. We hope to see you again soon. More

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The room was Very clean and comfortable. The staff was very friendly and helpful. Would stay there again if ever in the midland-Odessa area. We did not use the pool, but after traveling for many hours with 4 kids were appreciative there was a bar:)

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad we were able to make your stay a nice one here at the Garden Inn Odessa. Thank you for such a nice review and we look forward to your next visit. More

Missouri City, Texas, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Everyone that travels wants to find a place to stay that will make you feel like you just walked in through the front door of your own home. The friendliness of the staff, the ease of getting checked in, and the comforts of the room make me feel I am at home.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are so glad you felt like you were at home here at the Hilton Garden Inn Odessa. Thank you for your nice review and we are looking forward to your next visit. More

Dallas
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 17, 2014

In a town that is booming in the oil industry, most hotels on the freeway are loud. This quaint hotel in town is nice and quiet. The customer service is great. The breakfast is offered...but at a fee. I thought it was free...I stay at Hampton Inn a lot and they offer free breakfasts. The price was a little steep... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for being a honors member and we are glad you enjoyed your water. Your review of our hotel the Hilton Garden Inn Odessa is appreciated and we look forward to your next visit. More

Green Valley, Arizona
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 13, 2014

When we first booked here, I thought it was off the Interstate. It is only 10 minutes in to the town of Odessa. It is a perfect place to get away from the noise of the interstate. The hotel is so welcoming when you walk in. Fruit water and coffee to start. Free bottled water during your stay. The staff... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are happy we were able to give you a good nights stay here at the Hilton Garden Inn Odessa. Thank you for such a nice review and we hope to see you again soon. More

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Additional Information about Hilton Garden Inn Odessa

Address: 5221 JBS Parkway, Odessa, TX 79762
Phone Number:
Location: United States > Texas > Odessa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Odessa 3*
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Also Known As:
Hilton Garden Inn Odessa Hotel Odessa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
99

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