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Hilton Garden Inn Odessa

3.0 of 5 5221 JBS Parkway, Odessa, TX 79762
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Certificate of Excellence 2014
Hilton Garden Inn Odessa
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Hilton Garden Inn Odessa
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129 reviews from our community

Traveler rating
    57
    37
    14
    7
    14
See reviews for
25
14
8
75
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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seguin, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Overall great experience with service & amenities. Loved the location. The room had lots of space to move around. Especially loved the Kuerig (believe that is how it is spelled) in the room & had the best decaf coffee choice. Also offered tea which was nice. The breakfast offerings were tasty especially the hot choices. Would stay there again!

Review collected in partnership with Hilton Garden Inn

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El Paso, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

A PLUS. I have stayed at several hotels in the Permian Basin and this one is my favorite. Staff is very accommodating and the hotel is clean and updated. Close to restaurants and shopping. If you need anything the staff gladly will help you. I would highly recommend staying here.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad to read we are your favorite hotel in our area and we hope to be seeing you again soon here at the Hilton Garden Inn Odessa . Thank you for your business and for such a good review. More 

Round Rock
1 review
1 of 5 stars Reviewed 1 week ago

This hotel uses some sort of a mattress cover that is supposed to be like a adjustable hardness setting. The cover does not fit the mattresses. There is a substantial gap at the head and you end up sleeping in an inverted position.

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Frisco, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Unbelievable attitude and effort on part of staff to accommodate emergency stays for many, many families during a rare ice storm in West Texas. Freeways closed, families trapped in the property, and nothing but love and concern like it was family. Truly incredible experience and something our family will always appreciate. Thank you Hilton Garden Inn Oddessa.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are very glad to have been able to help out during the ice storm and would like to thank you for acknowledging our efforts. Thank you for such a nice review of our hotel the Hilton Garden Inn Odessa. More 

Dallas, Texas
Contributor
15 reviews 15 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Back again for another Christmas time visit with the relatives. Long time fan of Hilton properties and great to stay here on my points. Lots of nice amenities; Keurig coffee maker, refrigerator and microwave, adjustable bed mattress settings and shampoo/conditioner bottles that I can read without glasses. Very clean and quite. We stayed here on a weekend fronting the highway... More 

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are happy to have you stay with us while you visit your family in the area. Thank you for such a nice review and we look forward to your next visit. More 

Daphne, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Very nice and professional staff as what you would typically find at Hilton Garden Inn. The only take away was the food, the menu and the quality of food preparation needs vast improvement. Overall, this I a great hotel and excellent location.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad you think we are an excellent place to stay but are sorry you did not enjoy the food here. I regret that the food did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input! More 

troup, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

I stayed for two weeks for a business trip and most everything was great! The people were very nice and helpful, I was told that they just received a new cook recent to my stay...the food wasn't very good, you have to really know the "right" thing to get. The beds were very hard on my back, way too stiff.... More 

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad to read you enjoyed your long stay here at the Hilton Garden Inn Odessa. Thank you for your business and for your good review. We look forward to your return. More 

Fort Worth, Texas
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 13, 2014

The HGI in Odessa, TX, was a breath of fresh air in the Oil Patch. All the staff were wonderful and everything was up to or above standard. A sure bet if you absolutely have to bee in the Odessa area!!!

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad you think of us here at the Hilton Garden Inn Odessa as a breath of fresh air. Thank you for such a nice review and hope to see you again soon. More 

Lafayette, United States
1 review
5 of 5 stars Reviewed December 9, 2014

I had a very good experience and the beds were the most comfortable of the many hotel beds that I've slept in. The food and service were very good as well. Let's just say, when in Odessa I'll be staying at the Hilton Garden Inn again.

Review collected in partnership with Hilton Garden Inn

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KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for such a nice review of our hotel the Hilton Garden Inn Odessa. We look forward to your next visit our way. More 

Calabasas, United States
1 review
5 of 5 stars Reviewed December 4, 2014

I always try to stay at HGI because they offer the best value and they are consistent!! These two qualities are what I look for when traveling on business or pleasure. HGI in Montreal offer champagne at Check-in so I am waiting for that treat in the USA.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Your business and your good review of our hotel the Hilton Garden Inn Odessa is greatly appreciated. Thank you! We hope to see you again soon. More 

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Additional Information about Hilton Garden Inn Odessa

Address: 5221 JBS Parkway, Odessa, TX 79762
Phone Number:
Location: United States > Texas > Odessa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Odessa 3*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Cheap Tickets, Hotels.com, Hilton Hotels, Priceline, Despegar.com, getaroom.com, TripOnline SA, Odigeo and Tingo so you can book your Hilton Garden Inn Odessa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Odessa Hotel Odessa
Hotel Style:
#4 Business Hotel in Odessa

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