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All 28 Odessa hotels

Hilton Garden Inn Odessa

3.0 of 5 Hotel   |   5221 JBS Parkway, Odessa, TX 79762
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67%
Ranked #6 of 28 hotels in Odessa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
robynvitto
  • Overview
  • Reviews (102)
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102 people have reviewed this hotel

Traveler rating
    41
    28
    14
    7
    12
See reviews for
20
9
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60
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Top Contributor
129 reviews 129 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Great quick stay overnight on our road trip. Close to interstate. This hotel was quiet, comfortable and relaxing. Breakfast was great too. We had freshly made omelets and fresh fruit with yogurt. No complaints at all.

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Houston, United States
1 review
3 of 5 stars Reviewed 1 week ago

My business can chage in midstream for reasons out of my control and change my plans. My plans did change and after notifying the hotel in early afternoon that the room would be available after being told that the hotel was overbooked, was still charged for 2 nights--could have been more flexible under the circumstances although I was on the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects. Please accept our sincere apologies and we hope that next time you are in town you consider staying with us again. More

Spring, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

My experience with this brand is that I stay in one over 100 days a year. I don't like surprises and with this brand I don't get one. The location was easy to get to and as most of our activities were on the East side of town it was perfect.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We always enjoy hearing from our return guests and would like to thank you for posting such a pleasant review. More

San Antonio, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel, not because we knew of it, but because there seemed to be very few rooms to choose from in town on short notice. I was glad we found this one. I didn't have high hopes, but I was SO WRONG. I think we will stay there again the next time we visit. The pool and hot... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad to read you enjoyed your stay here at the Hilton Garden Inn Odessa and look forward to welcoming you back soon. Thank you for such a nice review. More

Rotterdam, The Netherlands
Top Contributor
60 reviews 60 reviews
58 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am getting more and more a fan of the Hilton Garden Inn’s. The reason is the new look and the amenities that the offer like a good room with a nice bed, free parking, nice bar, pool and fitness. Sometimes they these cost a lot of money in a regular Hilton or Doubletree hotel. At check-in I was welcome... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for saying so many good things about our new look and amenities here at the Hilton Garden Inn Odessa. Your business and review are greatly appreciated. More

Broken Arrow, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Overall a good hotel, very clean, with friendly, helpful staff. Breakfast is not complimentary, and for the price is not worth it to me. Bacon at this and all other hotels seems to be from the same producer of paper thin tasteless bacon. Other than that, I'd definitely recommend it as a place to stay in the often overcrowded Midland/Odessa... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad to read you found our hotel the Hilton Garden Inn Odessa clean and friendly. Thank you for such a nice review and we hope to see you again in the near future. More

Houma
2 reviews
1 of 5 stars Reviewed 4 weeks ago

I stay in hotels at least three times a month and usually one of the Hilton properties whenever possible, but I have never slept on a mattress like the ones this hotel uses. The beds at the Hilton Garden Inn in Odessa, TX, were the most uncomfortable beds I've ever encountered and would have slept better by putting the comforter... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experience with us was not up to our usual high standards. We are continuing to work on improving guest experience and your feedback is a great tool to help us improve. Thank you again for your honest feedback. We hope... More

Odessa, United States
1 review
2 of 5 stars Reviewed July 18, 2014

This hotel was clean, but would not recommend for business travelers or anyone who needs internet or a business center. The business center was completely unfunctional and the internet was down for 2/3 of my stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team... More

1 review
4 of 5 stars Reviewed July 14, 2014

We enjoyed this hotel. We have kids so cleanliness is important - this hotel did it! Location comes handy too. Very accessible to restaurants and stores. The pool is a bit small but it still serves its purpose - 4yo still had fun. Breakfast is made to order which we chose to include in our package. This will be our... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

We are glad to read you and your family had a good stay here at the Hilton Garden Inn Odessa. Thank you for such a nice review. More

Katy, United States
1 review
1 of 5 stars Reviewed July 8, 2014

I arrived at the hotel, room wasn't cleaned up and toilet still had pubic hairs from previous guest on it. After calling front desk to report problem it took over 45 min before coming to clean the bathroom, and straighten up room. That night I laid down on the hardest bed ever, it was like laying down on concrete, the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KanaHotelGroup, Manager at Hilton Garden Inn Odessa, responded to this review

Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team... More

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Additional Information about Hilton Garden Inn Odessa

Address: 5221 JBS Parkway, Odessa, TX 79762
Phone Number:
Location: United States > Texas > Odessa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Odessa 3*
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Also Known As:
Hilton Garden Inn Odessa Hotel Odessa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
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Number of rooms
99

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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