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TownePlace Suites Odessa

3.0 of 5
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4412 Tanglewood Lane, Odessa, TX 79762
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69 Reviews from our TripAdvisor Community

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Dallas, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 30, 2015

Where to start... This is a hotel used for Oil and Gas workers, so be prepared for the Oil smell all over the place, it's not a clean hotel, since the workers come in with dirt they leave a lot of it behind. The carts to take the luggage to the rooms work, but you will gain a muscle or... More 

Helpful?
Thank Raul G
D'Anne O, General Manager at TownePlace Suites Odessa, responded to this review

Thank you for your feed back. We pride ourselves in providing great customer experience. Due to bad weather we have had more then normal amounts of workers staying with us. I hope you will give us another chance when your travels bring you back to the Odessa area. Thank you again for staying with us. More 

San Antonio, Texas
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 3, 2015

Since our family has grown, we have no homes large enough for all of us to fit. We rented the banquet room for the day. I chose this location because a few others didn't even return my call when inquiring! To make this an even better chose, we discovered the rooms had a full size fridge!! Really convenient for leftovers... More 

Helpful?
Thank Roberta D
Brittany W, Manager at TownePlace Suites Odessa, responded to this review

We are so happy to hear about your stay! Thanks for choosing TownePlace Suites Odessa to host your family's Thanksgiving party. We look forward to seeing you again on your next trip to Odessa. More 

Reno, Nevada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 29, 2015

We stayed at this hotel with my 94 year old mother-in-law while visiting family for the Thanksgiving holiday. The kitchen with a full sized refrigerator, microwave, coffee maker, stove and pots, pans dishes and silverware was a really blessing. The hotel was clean and the staff were all very friendly and helpful. The breakfast was always well stocked and even... More 

Helpful?
1 Thank David D
Brittany W, Manager at TownePlace Suites Odessa, responded to this review

We are so happy to hear that you enjoyed your stay with us! We look forward to serving you again on your next trip to Odessa! More 

Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 28, 2015

Hey you! Julie my first point of contact.....thanks for easing my day after a long day throwing all I've got at it . Your professionalism off the bat makes me finally not have think at all.....then you get me to be myself. All bases were covered at this place. Trust me you will strike out. You wont get the balls... More 

Helpful?
1 Thank Ryan J
Brittany W, Manager at TownePlace Suites Odessa, responded to this review

We are so delighted to hear that you enjoyed your stay! We will pass on your kind words to our staff, including Julie, so they can continually be inspired to "Hit that Home Run"! We look forward to seeing you on your next trip to Odessa. More 

Tulsa, Oklahoma
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 28, 2015

it is so hard to find a newer, clean property in the Midland-Odessa area that doesn't cost an arm and a leg. This hotel fits all of those criteria. I've stayed here several times, and never a surprise. Just an as-expected TownePlace room, breakfast, reception, etc. Clean, with pleasant staff. Convenient to 191, airport, etc.

Helpful?
1 Thank Dan M
Brittany W, Manager at TownePlace Suites Odessa, responded to this review

Thank you for staying with us! We hope to see you on your future visit to Odessa! More 

Chicago
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 15, 2015

I am really split if this is a good hotel or a bad hotel. The good: -The location in Odessa is good, -This is a newer TownePlace Suites and it is designed much better than the old school TownePlace Suites. -The free breakfast is slightly better than the average free breakfasts. -The evening dinner (Monday - Thursday) however is excellent.... More 

Helpful?
1 Thank Baxman
Brittany W, Manager at TownePlace Suites Odessa, responded to this review

Thank you for your review. I would like to apologize for the issues you encountered while at our property. We are working to address the issues with our housekeeping staff as well as the maintenance issue. I have been assured that the HVAC unit in the room has been fixed. We are working on switching out the mattresses of the... More 

Philadelphia, Pennsylvania
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 30, 2015

Suite was excellent, with complete kitchen and comfortable beds. Staff is very helpful. Great for the short term/extended stay option. Moving my family member to Texas and it provide the apartment style need with the ability to prepare meals. It is conveniently located and well kept. Highly recommended!

Helpful?
Thank Thomas W
Brittany W, Manager at TownePlace Suites Odessa, responded to this review

Thank you so much for your kind words! We are glad you enjoyed your stay and we look forward to seeing you when your travels bring you back to Odessa! More 

Aurora, Colorado
1 review
5 of 5 stars Reviewed April 27, 2015

It was a very pleasant stay in this hotel.Ronnie and Julie were extremely polite and helpful, not to mention accommodating. I travel for business,and this experience switched my preference to Marriott

Helpful?
Thank ninja92001
aka_nean, General Manager at TownePlace Suites Odessa, responded to this review

Thank you, your feedback is truly appreciated. I'm happy to hear that we were able to provide you with Excellent Marriott Service. We look foward to your next visit, if there is anything I can do for you please feel free to contact me. Thank you again. More 

Alpine, Texas
2 reviews
4 of 5 stars Reviewed April 8, 2015 via mobile

When we checked in our room everything seemed clean. Once we went to take a shower we noticed an opened/used shampoo bottle, which led us to believe the shower had not been cleaned and made us wonder what else they may have missed. We called the front desk and they offered to immediately come clean the shower, we requested Lysol... More 

Helpful?
Thank Tommy H
aka_nean, General Manager at TownePlace Suites Odessa, responded to this review

Thank you for your feedback. We have forwarded your concerns to the appropriate department. To assure that this is an isolated issue. Please let me know if you have any questions. Thank you again and we hope to see you again soon. D'Anne Oliver More 

San Antonio, TX
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 23, 2015

Was not handicap accessible even though I received such room. The room was as far from the elevator as you could possibly be, and when you only have one good leg and are hopping on crutches it makes it a very hard journey. The shower/tub combo in the bathroom was impossible to use, as I couldnt step into the tub... More 

Helpful?
Thank Katshia
aka_nean, General Manager at TownePlace Suites Odessa, responded to this review

Thank you for your feed back. I apologize for the issues you encountered. We have address this with our front desk staff. So I can assure you this will be an isolated issue. All matanance concerns have been addess by Engineering and corrected. Thanks again We value your feed back so we can better our property in the future. We... More 

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