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Ramada Odessa

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110 West Interstate 20, Odessa, TX 79761-6838 (Formerly BEST WESTERN Garden Oasis)
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Ramada Odessa
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Ramada Odessa
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81 Reviews from our TripAdvisor Community

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Traveler rating
    23
    19
    15
    13
    11
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21
12
4
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (81)
  • Mar-May only
    (22)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (13)
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Midland, Texas
1 review
1 of 5 stars Reviewed yesterday NEW

Bloody booger on the bed upon entering room, door locked from the outside & 2 strangers entered from the adjacent room. That's really enough to assist anyone of the Ramada Odessa perks. Moved to a new room when requested but conditions were about the same.

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Montrose, Colorado
2 of 5 stars Reviewed 1 week ago

Room had dirty Qtips lying on the bed. Toilet had toilet paper dispenser lodged in it had to use plunger to get it to flush. I felt like I needed a Bio Hazard suit to sleep in the Bed. We stayed for three nights and had our room cleaned once. Went to the counter to ask for clean towels and... More 

Was this review helpful? Yes
Tex B, General Manager at Ramada Odessa, responded to this review

Dear valued guest, It is our mission at Ramada Odessa to provide a clean, comfortable room with exception service for every guest who stays with us. I am sorry that we failed that mission this time. I thank you for taking time to write a review and want you to know that your comments will be used for further training.... More 

Travelers are raving about these Odessa hotels

Bangs, Texas
4 of 5 stars Reviewed 2 weeks ago

I love this hotel how ever I am never given my Wyndam points for this hotel. I do use clc but I have always been given my points at every other hotel I stay at. Choice hotels does it Best Western does and as often as I stay at the Ramada I would love my points. The staff even said... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Tex B, General Manager at Ramada Odessa, responded to this review

Dear Jason, Thank you for taking the time to give us a review. Guest feedback is always welcome as it helps us train to do better. I am sorry that your points have not been awarded. If you can email your full identification and Wyndham rewards number, I will contact our support line and rectify the situation for you. Alternatively,... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Missing: phone book, checkout and exit signs, TV info, nearby restaurants list, services of this hotel. Tub rusted, carpet scuzzy and patched. A replaced toilet part left on bathroom floor. Even with directions from the front office we couldn't find the breakfast room. But the beds were clean and comfortable and the pool area is beautiful. Would I recommend this... More 

Was this review helpful? Yes
Tex B, General Manager at Ramada Odessa, responded to this review

Our mission at Ramada Odessa is to provide a quality stay and guest service beyond expectations. I am sorry that we failed at that mission this time. Please know that we are addressing the issues you mention, such as the carpeting and other. Your review is greatly appreciated and will be used for further training of our staff. More 

Odessa, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Friendly staff especially the lady at front desk Venssa treat me like i was a king from a foreign country, clean hotel they make your bed every day and clean your room and did i mention the pool that's at the centre of the hotel

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Tex B, General Manager at Ramada Odessa, responded to this review

Thank you for your kind review. I am very proud of our staff at Ramada Odessa and I am glad to know that they met your expectation. Thank you for choosing Ramada Odessa and we look forward to serving you again i the future. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Excellent service and food. The lady name Cylina in the kitchen was very friendly and helpful. Food was great. But on days she wasn't there it was terrible. The rooms need remodeling, but the housekeeping was excellent. Beds not so comfortable for me, but was excellent for the kids and my husband. Would Prefer a little firmer mattress

Was this review helpful? Yes
Tex B, General Manager at Ramada Odessa, responded to this review

Dear Tawana, Thank you for your kind words and the time you have taken to review Ramada Odessa. We are so pleased that you enjoyed the free breakfast and the services provided by Cylina and our housekeeping staff. The good news is that an update and refresh of our rooms is in the planning stages and we hope to have... More 

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29 photos of this hotel

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Hotel & grounds (1)

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Pool/beach area (2)
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Hotel & grounds (6)
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