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Ramada Odessa

2.5 of 5 110 West Interstate 20, Odessa, TX 79761-6838 (Formerly BEST WESTERN Garden Oasis)
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Ramada Odessa
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Ramada Odessa
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54 reviews from our community

Traveler rating
    18
    10
    6
    10
    10
See reviews for
13
9
2
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (54)
  • Mar-May only
    (14)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (12)
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Mesa, AZ, United States
2 reviews
5 of 5 stars Reviewed June 11, 2014

The staff on hand were tremendously flexible with my schedule. I arrived a bit early from my long drive and they managed to get me into a room that was ready. Additionally, the breakfast was excellent and the accommodations were quite comfortable. It was a pleasure staying there.

Review collected in partnership with Best Western

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Silver City, New Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed May 22, 2014

Start by saying the room was clean, staff friendly. No problem there. The road noise and doors slamming kept me awake all night long. Paid and premium price to lay awake all night long. I suspect if you stay in the back or an inside room would probably be a nice place. Wish I would have saved my money and... More

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bowie, United States
1 review
3 of 5 stars Reviewed May 16, 2014

stayed here previously twice, first visit was fine & rescued me from the horrible no tell motel next door. second visit my husband stayed & it was acceptable.... this last visit the room I reserved was changed from a king smoking to a twin bed, the room was unclean (found an unwrapped candy sucker on the floor when we arrived)... More

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 7, 2014

Breakfast bar out of coffee, fresh brewed coffee sitting on pot but containers by food service area empty. Out of Napkins. Staff members standing in kitchen giggling and gossiping. Finally another guest knocked on the door and asked for napkins. This is my second trip to this hotel and the service was the same both times. Do not plan on... More

Review collected in partnership with Best Western

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John H, Manager at Ramada Odessa, responded to this review

My sincere apologies for your last experience at this hotel. This is not the way we take care of our guests at this location. If you should ever experience a problem at this hotel OR any hotel, please let the management know as soon as possible so it can be corrected at that time. That is completely called for. Your... More

dallas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2014

Good service, clean premises, clean rooms, professional staff and food was good back in 20009/2010. Did not eat this stay. I have stayed up to 2 weeks here in the past, it has all of the conveniences of home. Pool weight and exercise room, lovely pool. All of the comfort of home.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
John H, Manager at Ramada Odessa, responded to this review

Thank you for taking the time to complete this survey. Your comments/suggests will always help us to make this the first hotel of your choice when you are in this area. Please let us know if you should ever have any suggestions/comments or would like to recognize any special employee. More

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2014 via mobile

So we came into town yesterday and ended up at the Western Inn due to places being booked ect.. AWFUL hotel. Disgusting, holes in the wall that are patched up with what you can tell old paint and besides the housekeeping the brunette at the desk was so rude. Very snobbish. We called on places after walking into the Western... More

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John H, Manager at Ramada Odessa, responded to this review

Thank you for choosing our hotel. We strive to make all of our guests feel at home and if we do not, I want to hear about. The comments (good or bad) are always appreciated and will help us to make this location a better location. Your satisfaction with this hotel and staff was greatly appreciated. Thanks again and have... More

Saint Cloud
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed March 10, 2014

This community has very high hotel rates due to all the contractors staying in town. Older rooms but clean with comfortable beds. Internet worked well. Very good breakfast. Check-in was slow due to large number of contract workers trying to get back into rooms after their tour was extended.

Review collected in partnership with Best Western

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Del R, Manager at Ramada Odessa, responded to this review

Dear William S., Thank you so much for staying with us. We appreciate your feedback and were thrilled to read that you enjoyed the breakfast and our internet was 'up to speed'. We are making many changes at the property and would love to welcome you back as our guest. Please let me know if there is anything I can... More

Odessa, Texas, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 4, 2014

Senior w/reservations. Placed outside room/2nd floor in storm. Outside stairs.Trucks ran all night in parking lot. Wait to check-in, long wait to checkout. No internet service. Breakfast steam table broken. Food COLD. No on site help to fix anything. Understaffed. One desk clerk-in, one desk clerk-out. One breakfast attendant. 1960's era Holiday Inn converted? Promise to "call" w/price adjustment. Still... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Del R, Manager at Ramada Odessa, responded to this review

Dear Ronald B, I am very sorry to hear that your stay at our property did not exceed or meet your expectations. Please understand, that the service that you received is not our typical standard and we pride ourselves on a hot full and tasty breakfast, friendly staff, clean and comfortable rooms and engaging with our guests like they are... More

Temple, United States
1 review
4 of 5 stars Reviewed February 18, 2014

While the room wasn't perfect, our stay was! The bed was super comfortable. It is clear that the owner/staff care about their property. We absolutely loved the pool area. It was inviting and perfectly heated. Our grandsons (2 and 4) loved the water. Breakfast was delicious and the bunkhouse was inviting, clean and not crowded like some hotel breakfast areas... More

Review collected in partnership with Best Western

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Pueblo West, Colorado
Top Contributor
322 reviews 322 reviews
49 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed January 26, 2014

Only one ice machine was available. This place was not very clean, although the room was passable. The breakfast was mediocre and in a very unappealing room. The entire area around Odessa was dirty with plastic bags blowing everywhere. The motel is in dire need of maintenance and an update. We would not stay here again. Much in the newspaper... More

Was this review helpful? Yes 2
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Additional Information about Ramada Odessa

Address: 110 West Interstate 20, Odessa, TX 79761-6838 (Formerly BEST WESTERN Garden Oasis)
Location: United States > Texas > Odessa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Odessa 2.5*
Number of rooms: 118
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Also Known As:
Best Western Garden Oasis Hotel Odessa
Best Western Odessa
Odessa Best Western

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