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Holiday Inn Express Hotel & Suites Odessa

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5321 John Ben Shepperd Parkway, Odessa, TX 79762
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Odessa
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45 Reviews from our TripAdvisor Community

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    18
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Odessa
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Houston, Texas
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 15, 2014

We used to stay in Midland, but due to the oil boom it's become way too exspensive for what you get. Odessa isn't that far away and it's half the cost for the same accommodations. Midland is much too greedy so go to Oddessa.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Odessa, responded to this review

Dear Cindi B, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are pleased to know we were able to meet your expectations during your stay. I have taken note and... More 

Fort Worth, Texas
Level Contributor
71 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed April 21, 2014

We stayed at 5 HIs during our trip and they were all very clean and consistent in quality. The only thing that spoiled this stay was a very rude greeting at check in. Fussed at us because we were paying less than the outrageous standard weekend rate. If this had been our first HIE stay it would have been our... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Odessa, responded to this review

Dear Ron W, Thank you for taking the time to share your comments online. I am happy that you found our rooms to be clean and comfortable. However, please accept our sincerest apologies if your check-in experience was sub par. Your feedback will be discussed with the appropriate departments to consider for improvements needed. Kind Regards, Pam G Case Manager... More 

Humble, Texas
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed October 24, 2013

This hotel is just off of JBS Parkway - so its close to any business you have. Quiet and very clean(new) hotel with friendly staff. I never had any issues with traffic while leaving out during weekday mornings. I will be back

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Rockport
Level Contributor
2 reviews
5 of 5 stars Reviewed September 22, 2013

We were on a bus trip with a tour company and this was our last stop home. What a nice place with friendly people. Our room was very nice and the bathroom had a walk in shower like we have at home. After all the tubs without even a grab handle, we thought we hit pay dirt. I needed to... More 

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Tuttle, Oklahoma
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 4, 2013

I checked in. I was road weary. The staff was amazing to say the least. I do not think Webster's has created a word to describe my experience. I will sum it up in one term, superstar. Thanks guys, this is truly a family away from home. I would like to recognize Val (AGM), Marie (the newest team member), Jennifer... More 

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Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 19, 2013

I loved this hotel!! Best hotel in Odessa - decent gym, very clean, confortable beds. Would stay here again for sure. Very friendly staff! Book early - this hotel fills up quickly!! I didn't eat the breakfast but heard it was good. You wont regret staying here.

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virginia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 31, 2013 via mobile

Hotel rooms in the Midland/Odessa area are crazy expensive! So I took a chance and won a bid on the "Name Your Price" option on Priceline. However, the fine print basically says you win a room, but any particular room request has to be handled by hotel on day of check in. So I called this HIE around noon on... More 

Was this review helpful? Yes 1
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 29, 2013 via mobile

Stay in hotels a lot for work. This is a typical Holiday Inn Express. Friendly staff, clean rooms, good breakfast, nice location. Booked rooms for a group. Good government rate. However, don't bother asking for an upgrade. Platinum member since 1998. In the past....it was a plus to get an upgrade when checking in. Lately, none of the properties are... More 

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Oxfordshire, United Kingdom
Level Contributor
419 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
4 of 5 stars Reviewed April 14, 2013

We arrived at the Holiday inn in Odessa at about 4pm on Saturday 13th April to be greeted by a very cheery reception guy who did all he could to ensure we were looked after. We were given a very nice room on the third floor in a very clean and well maintained facility. We were directed to a restaurant... More 

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Philadelphia
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 8, 2013

First off, the hotel is new, clean, and very well decorated in modern, dark decor. The clerk that checked us in and greeted us in the afternoons was fantastic. The breakfast area was clean and well stocked both days. The location was simple to find. However, our group encountered a large problem at checkout. The clerk refused to give us... More 

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