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All 28 Odessa hotels

Holiday Inn Express Hotel & Suites Odessa

2.5 of 5 Hotel   |   5321 John Ben Shepperd Parkway, Odessa, TX 79762
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Ranked #10 of 28 hotels in Odessa
A recent review
5 of 5 stars reviewed 3 weeks ago
Kvilliva612 So. TX Gulf Coast
  • Reviews (36)
  • Photos (18)
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36 people have reviewed this hotel

Traveler rating
    17
    14
    2
    3
    0
See reviews for
6
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17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel front staff rude and unwilling to help. Management, same. My husband, 2 kids and I stayed here August 1 through the 4th. However, it was to be paid with a faxed company card and our card was to held for incidentals. Nope! Our card STILL has a hold for $741. When calling them multiple times management said she can't... More

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So. TX Gulf Coast
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is out of the hustle and bustle on the city but close enough to get where you want to be quickly. Very nice and clean. All members of the staff that I encountered were very friendly and helpful. Beds are very comfy with plenty of pillows and choices on the firmness - slept like a baby. Offers free... More

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Houston, Texas
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 15, 2014

We used to stay in Midland, but due to the oil boom it's become way too exspensive for what you get. Odessa isn't that far away and it's half the cost for the same accommodations. Midland is much too greedy so go to Oddessa.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Odessa, responded to this review

Dear Cindi B, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are pleased to know we were able to meet your expectations during your stay. I have taken note and... More

Fort Worth, Texas
Top Contributor
52 reviews 52 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed April 21, 2014

We stayed at 5 HIs during our trip and they were all very clean and consistent in quality. The only thing that spoiled this stay was a very rude greeting at check in. Fussed at us because we were paying less than the outrageous standard weekend rate. If this had been our first HIE stay it would have been our... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Odessa, responded to this review

Dear Ron W, Thank you for taking the time to share your comments online. I am happy that you found our rooms to be clean and comfortable. However, please accept our sincerest apologies if your check-in experience was sub par. Your feedback will be discussed with the appropriate departments to consider for improvements needed. Kind Regards, Pam G Case Manager... More

Humble, Texas
Top Contributor
60 reviews 60 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 24, 2013

This hotel is just off of JBS Parkway - so its close to any business you have. Quiet and very clean(new) hotel with friendly staff. I never had any issues with traffic while leaving out during weekday mornings. I will be back

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Rockport
2 reviews
5 of 5 stars Reviewed September 22, 2013

We were on a bus trip with a tour company and this was our last stop home. What a nice place with friendly people. Our room was very nice and the bathroom had a walk in shower like we have at home. After all the tubs without even a grab handle, we thought we hit pay dirt. I needed to... More

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Tuttle, Oklahoma
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2013

I checked in. I was road weary. The staff was amazing to say the least. I do not think Webster's has created a word to describe my experience. I will sum it up in one term, superstar. Thanks guys, this is truly a family away from home. I would like to recognize Val (AGM), Marie (the newest team member), Jennifer... More

Was this review helpful? Yes 1
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 19, 2013

I loved this hotel!! Best hotel in Odessa - decent gym, very clean, confortable beds. Would stay here again for sure. Very friendly staff! Book early - this hotel fills up quickly!! I didn't eat the breakfast but heard it was good. You wont regret staying here.

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virginia
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 31, 2013

Hotel rooms in the Midland/Odessa area are crazy expensive! So I took a chance and won a bid on the "Name Your Price" option on Priceline. However, the fine print basically says you win a room, but any particular room request has to be handled by hotel on day of check in. So I called this HIE around noon on... More

Was this review helpful? Yes 1
Top Contributor
80 reviews 80 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 29, 2013 via mobile

Stay in hotels a lot for work. This is a typical Holiday Inn Express. Friendly staff, clean rooms, good breakfast, nice location. Booked rooms for a group. Good government rate. However, don't bother asking for an upgrade. Platinum member since 1998. In the past....it was a plus to get an upgrade when checking in. Lately, none of the properties are... More

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Additional Information about Holiday Inn Express Hotel & Suites Odessa

Address: 5321 John Ben Shepperd Parkway, Odessa, TX 79762
Phone Number:
Location: United States > Texas > Odessa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Odessa 2.5*
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Holiday Inn Express Hotel And Suites Odessa

18 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the NEW Holiday Inn Express Hotel & Suites - Odessa, Texas. Odessa is a vibrant, energetic city in West Texas where the sky, literally, is the only limit. It is a dynamic city that boasts fresh air, awe-inspiring sunsets and the friendliest people you ll ever find. A visit to Odessa can put you in the audience of a Shakespearean play at the Globe Theatre, in the cockpit of a World War II fighter, or in the United States premier museum dedicated to the Presidency. Odessa was the setting for both the national best-selling book and feature film Friday Night Lights. Whether you are traveling for business or pleasure there is plenty to keep you entertained during your time here. Visit other places such as the Music City Mall, Stonehenge at UTPB, and the Sandhill Rodeo. They are located within 5 miles of the hotel. Our business partners such as Conoco Phillips, Chevron, Halliburton, and the Odessa Regional Medical Center are located within a 7 mile radius. Make it a working vacation and bring the family to experience the Stay Real service culture at the best hotel in Odessa, Texas. Don t forget to Stay Smart and Eat Smart with our complimentary hot breakfast and enjoy a robust cup off coffee anytime. ... more   less 
Number of rooms
92

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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