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All 6 North Richland Hills hotels

BEST WESTERN N.E. Mall Inn & Suites

2.0 of 5 Hotel   |   8709 Airport Freeway, North Richland Hills, TX 76180
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A recent review
5 of 5 stars reviewed 3 days ago
Virginia O canyon lake tx, United States
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66 people have reviewed this hotel

Traveler rating
    36
    14
    7
    4
    5
See reviews for
27
8
7
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Any
English first
canyon lake tx, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our Best Western went out of their way to help us on this trip and our previous one. They provide a shuttle service to and from DWF Airport and to local restaurants. This saved us hours of frustration due to the horrendous construction problems around the hotel. Their breakfast is excellent and an attendant made sure it was set up... More

Review collected in partnership with Best Western

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Eatonville, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was very clean & quiet even tho' directly off Airport Freeway, which is under construction, as is almost every roadway in the Ft Worth area! This hotel is about 22 miles from Dallas Love Field. The location was very convenient for us. Staff was super accommodating - even helped me obtain a prescription from a 24 hour pharmacy,... More

Review collected in partnership with Best Western

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Waurika
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

I always enjoy my stays at this hotel. We come to the area each Spring and we always stay at this hotel. The staff is always helpful, very friendly and they do everything they can to ensure our stay is comfortable and we have what we need. The rooms are always clean and the location is ideal for nearby shopping... More

Review collected in partnership with Best Western

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Omaha, Nebraska
1 review
4 of 5 stars Reviewed 3 weeks ago

Our stay at the hotel was very comfortable. The room are spacious. There is rode construction near by and it makes it difficult to find the hotel. The breakfast buffet was good. I would stay their again.

Review collected in partnership with Best Western

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BW_NE_Mall, General Manager at BEST WESTERN N.E. Mall Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Great service,clean, helpful staff,food was very good. The clerk brought extra towels to our room ,asked if we needed anything, She told us when breakfast would be ready.Nice place to stay.. The facility is near hospital, mall, resturants and the major hwy. The parking lot was well lit. The non smoking room was nice, no tobbaco odor.

Review collected in partnership with Best Western

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Niles, Illinois
1 review
1 of 5 stars Reviewed 4 weeks ago

I was on a business trip just last week in Dallas and decided to stay at this hotel. I did not notice anything for the first couple days but once I did, it got increasingly worse. It was the last day of my stay and had a plane to catch and could do nothing about it with the hotel. I... More

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BW_NE_Mall, General Manager at BEST WESTERN N.E. Mall Inn & Suites, responded to this review

I understand your situation and can sympathize completely. I apologize for the unfortunate circumstances and for the fact that you had a less-than-steller stay at our hotel. We value and pay high attention to our guests comments and act on them very promptly. As an immediate action to the situation, We have thoroughly inspected the room by exterminator and found... More

Killeen, United States
1 review
1 of 5 stars Reviewed February 25, 2014

Not enough lienens nor key to lienens closet. Not anything done in the matter. Breakfast was cold and not a selection at all. Not customer service friendly. Dont do as they say and randomly do things such as knock at your door in middle of night

Review collected in partnership with Best Western

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BW_NE_Mall, General Manager at BEST WESTERN N.E. Mall Inn & Suites, responded to this review

Dear Noe R, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More

Independence, Missouri, USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2014

Very nice hotel with clean rooms and close proximity to N.E. Mall. Hotel has a nice lobby with a convenient business center of two computers and a printer. Nice display of breakfast with plenty of items available. Construction has been on-going for approximately a year on Frontage Road and Airport Freeway and will continue for another year until approximately January... More

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2014 via mobile

I originally chose this hotel because of its proximity to both Dallas and Fort Worth. I didn't do much research because I was only staying one night - boy, was I happy I chose this hotel! I opted for a suite upgrade on the second floor... It is HUGE and BEAUTIFUL! The hotel must have been recently upgraded as everything... More

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Fort Polk, Louisiana
Contributor
20 reviews 20 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 15, 2014

I stayed here for one night when I was on my way to Fort Worth, TX. This is a good hotel from the design of interior and exterior to the breakfast. The only one the hotel needs to improve is the cleanness of the floor. I don't think they cleaned the carpet well because I could see dirt on the... More

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Additional Information about BEST WESTERN N.E. Mall Inn & Suites

Also Known As:
Best Western Ne Mall Inn & Suites Fort Worth Hotel
Best Western Ne Mall Inn And Suites Fort Worth
Best Western Ne Mall Inn & Suites Fort Worth Hotel North Richland Hills
Best Western North Richland Hills
North Richland Hills Best Western
Address: 8709 Airport Freeway, North Richland Hills, TX 76180
Phone Number:
Location: United States > Texas > North Richland Hills
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 hotels in North Richland Hills
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN N.E. Mall Inn & Suites 2*
Official Description (provided by the hotel):
Discover our new contemporary style and upscale furniture, ideal for business and leisure travelers. We are located eight miles from Dallas/Fort Worth International Airport, across from Northeast Mall and minutes from Fort Worth. With complimentary shuttle, fitness room, pool and spa, high-speed wireless Internet access and 24-hour business center, our newly renovated property is ideal for business and leisure travelers. We are located 10.5 miles from Texas Motor Speedway and convenient to parks, dining outlets, attractions and shopping malls. ... more   less 
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