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All 29 New Braunfels hotels

BEST WESTERN Inn & Suites

2.5 of 5 Hotel   |   1493 IH 35 N., at Exit 190a, New Braunfels, TX 78130
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69%
Ranked #6 of 29 Hotels in New Braunfels
A recent review
4 of 5 stars reviewed yesterday
Mrtex57 Arlington, Texas
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130 reviews from our community

Traveler rating
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    11
    8
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59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arlington, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The room we had was quiet it was clean also, it is a older motel but pretty well kept, the only complaint i have is that the sound on the TV was real low and you couldn't turn it up some channels it was OK, but most of the other channels you could barely hear it.

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great for those with mobility restrictions. Especially impressed with the bath, it really left enough room for a wheelchair or a walker so that one could demonstrate independence if needed. There was also enough room fog multiple people to be in there at same time without getting in each other's way.

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Kingwood, Texas
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Well priced hotel with a friendly and professional front desk staff. The rooms were very clean with comfortable beds and we would definitely stay there again. Had a nice continental breakfast with hot food and pastries. My only complaint here is they were almost out of fruit. We were in town for the Texas State football game and the hotel... More

Was this review helpful? Yes 1
Houston, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a very well priced hotel for the area. After seeing it rated as the 6th in the area and $20-$40 less expensive than those rated higher and slightly lower, we gave it a try. There is an "older" section with external doors and a newer section that has the rooms accessible from internal hallways. We stayed in the... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

No problems at all here. Front desk was very friendly and helpful. Room easily accessible from the lot without having to go inside ( although they do have rooms available of that variety if you decide). Room was well stocked with towels and immaculately clean. Fantastic QUIET frigid cold AC that was on when I arrived. Good breakfast, again with... More

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Angleton, Texas
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was in town on Labor Day weekend and my plans changed so I needed a hotel room last minute. I was able to get a nice king suite about 10 pm that night. The lady at the front desk was very nice and helpful!! I was extrememly happy with the price of the room considering it was a holiday... More

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BestWesternNB, General Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for this review. Since our summer season just ended, we are actually in the process of going through each of our rooms and making sure they are back to pristine conditions. We do not accept second best for our guests, so we are definitely on top of things. Thank you for staying with us, we hope to see... More

Grandview
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very nice Room, Clean and Comfortable. Excellent Staff, very friendly and helpful. Breakfast was satisfactory but not outstanding. Nice pool and hot tub. Easy access to Interstate and local attractions. Comparable weekday rates. Extreme price hike for Friday and Saturday night.

Review collected in partnership with Best Western

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BestWesternNB, General Manager at BEST WESTERN Inn & Suites, responded to this review

I am happy to hear that your stay with us was an enjoyable one. This tells me that my staff and I, continue to create a good experience for you and your family. From all the room renovations we have done to the new breakfast concept we have implemented, our guests needs are always our top priorities. I will look... More

Kingsville, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

Check-in was quick and courteous. Room smelled musty, wad of hair on bathroom floor from previous resident, carpet needs replacing, cereal was stale, only one brand of yogurt. For the price of the room I had higher expectations!

Review collected in partnership with Best Western

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BestWesternNB, General Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for staying with us and thank you for this review. I am sorry to hear about the issues you had with the cleanliness of your hotel room. We are very careful when we clean our rooms, as we want to make sure they are in pristine condition, and check them twice, before any guest ever walks in to... More

Bryan/College Station, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice spacious room, great wifi connection, very comfortable beds. Free hot breakfast and drinks. We did not have time to check out the pool. Close to all the fun things to do in the area. Great selection of brochures to all the things to do in the area.

Review collected in partnership with Best Western

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BestWesternNB, General Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for this review and thank you for choosing to stay with us in beautiful New Braunfels, TX. I am happy to hear that your stay with us was a very pleasant one. Each day my staff and I strive to offer only the best service and comfort to each of our guests. I hope we have earned your... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Newly remodeled hotel, pleasant staff. Comfy beds and lots of pillows. Our only complaint was the volume of the television. All tvs are preset to a very low volume. The front desk was unable to unlock the volume setting. Couldn't hear it even when sitting a few feet away!

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternNB, General Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for this review, and thank you for this valuable feedback. We will make it a priority to check the TV settings to make sure that it is exactly where it needs to be. The volume limit has only been set so as to not disturb any of our other guests. Thank you for this little piece of information,... More

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Additional Information about BEST WESTERN Inn & Suites

Address: 1493 IH 35 N., at Exit 190a, New Braunfels, TX 78130
Phone Number:
Location: United States > Texas > New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Best Western Inn And Suites
Best Western Hotel New Braunfels
Best Western New Braunfels
New Braunfels Best Western

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