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The Resort at Schlitterbahn

305 West Austin Street, New Braunfels, TX 78130 (Formerly Schlitterbahn Resort at New Braunfels)
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The Resort at Schlitterbahn
Best prices for: 1 room 1 guest
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Ranked #6 of 29 Hotels in New Braunfels
A recent review
5 of 5 stars reviewed yesterday
chris v Franklin, Massachusetts
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334 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Franklin, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

We recently stayed at the resort @ Schlitterbahn and had the most remarkable time. Beyond a world class waterpark and experience the customer service and staff were remarkable. We came in from Boston and made a few last minute room change requests that even I classified as unreasonable but the manager at the resort pulled some serious maneuvering on a... More 

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New Windsor, New York
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just recently stayed on the original side of the park in room #407. Arrived early and received our parking pass, room number, and park tickets. Staff was very friendly and accommodating to any of our needs. This was my first time staying on property, and will definitely stay again. Bedroom had two comfortable queen sized beds in it, but I... More 

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Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear Shroomi299, Thank you for your review. It's always exciting to read the review of a first-time resort guest. I'm glad you had a good time, and witnessed firsthand the value of staying on-site. We generally receive favorable feedback on our beds and pillows, but I do understand that sometimes there are exceptions; for that, I'm very sorry. We'd love... More 

Houston, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

Comfortable, spacious and clean room. The kitchen was well equipped. We enjoyed the swimming pool and excellent water park. The whole family had a wonderful time at this resort. We definitely plan to go back next summer.

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Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear Maricel5859, Thank you for your review. It was so nice to read your feedback; I'm glad we delivered a memorable experience for your family. We'll see you next summer, and we'll definitely be here with warm smiles and water slides waiting for you. Live. Laugh. Splash!! More 

Harper, Texas
5 of 5 stars Reviewed 5 days ago NEW

Our 3 bedroom suite in the old part of the park was a great location. The space was roomy and comfortable and the kitchen was well equipped. We really enjoyed the private patio and the convenience of the pool and parking lot. Every staff member we came into contact with was friendly, helpful and professional.

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Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear Gina L, Thank you for your review. I love your review, but I REALLY love your closing sentence, "Every staff member we cam into contact with was friendly, helpful, and professional". These are core qualities of #bahnlove, and I'm so happy you had a great time. We really appreciate you sharing your experience with us - please don't be... More 

League City, Texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My family and I decided to spend a short vacation at the resort at Schlitterbaun. I initially was not thrilled about staying here due to the many times I have already spent at the water park and have been disappointed many times by the huge crowds, overpriced food and beverages, and just the sheer pandemonium that is only at Schlitterbaun.... More 

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Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear Willie J, Thank you for your review. I really appreciate you sharing your experience. The mixed feedback is very honest; this is something we greatly value from our guests. This lets us know what we're excelling at, need to keep doing, or need to work on. I'm pleased to hear that your experience, as a whole, was enjoyable. However,... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Our room was great - we stayed in the old park. We really appreciated the ability to have the extra hour in the morning to play. I do wish a kiddie area was made available at 8 or 9am too (like the pirate ship over in Blastenoff). The room was clean, and had everything we needed. We've made 2-3 days... More 

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Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear Katy E, Thank you for your feedback. I'm glad you were able to take advantage of the Early Ride Time offered to resort guests; I'll certainly pass along your feedback regarding the early access to the kiddie locations to the Waterpark Management Team. Coordinating the operation of most of the attractions requires planning and strategy so as to make... More 

Lufkin, Texas
1 review
5 of 5 stars Reviewed 1 week ago NEW

Me and 2 teenage boys stayed in the one-bedroom cottage along the river in the old park, the Resort. This is like being in a quiet little neighborhood, very safe and comfortable. My kids used the heated pool close by and it was nice these are open late. The outdoor movies are great. Our cabin came fully loaded with kitchen... More 

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Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear Mcrawdaddy, Thank you for your review. "Best trip ever", now that's what I love to read. Vacation time is never long enough; we recognize that we have to make that this time count for our guests. So for us, we try to keep things simple, and this is how we shape our delivery of the experience. Comfortable accommodations, activities... More 

Harlingen, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Wasser Haus for one night. It is located just across the street from Blastenhof, so the location could not have been better. We spent the first day at the old park, and left Wasser Haus at 0830 the next day to have early entry into Blastenhof. It was only a 1 minute drive into the parking lot... More 

Was this review helpful? Yes 1
Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear bbfam4, Thank you for your review. I really enjoyed reading your feedback, and you are right...it's tough to get any closer to our famous Master Blaster than when staying at the Wasser Haus. We agree - for value, location, and accessibility, we feel we're the best deal in town too!!! We hope to see you again!!! Live. Laugh. Splash!! More 

Dallas, Texas
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes, staying at Schlitterbahn is expensive BUT we've been coming to Schlitterbahn a number of times with multiple friends and family AND it is a great time had by all! It's worth staying onsite for the extra hours you have access to the park. Henry Haus (Westside). When the kids were young, we staying in the original owner's home, the... More 

Was this review helpful? Yes 1
Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear Melinda213, Thank you for your review. I love how you have profiled so many sections of the resort and their connection to the park. It's pretty easy to see you are a seasoned pro, and you are definitely feeling the #bahnlove!!! I do have some great news on the hotel rooms at the original resort!! This past offseason we... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Staying at the resort is an excellent idea. I would recommend spending the extra money to stay somewhere besides the wausser haus lodge. Parking is very limited and not designed for a super duty truck. Also, you can hear EVERYTHING that your "neighbors" upstairs do. The noise alone made the stay unpleasant. I really wish that we had spent the... More 

Was this review helpful? Yes 1
Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear Txnurse0527, Thank you for your review. I'm am very sorry for the experience at the funnel cake location - it's something that we'll be looking further into. Your communication regarding speaking to the staff about the situation will also be followed up on to insure the information was delivered properly. The Wasser Lodge is a great location with prime... More 

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