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The Resort at Schlitterbahn

305 West Austin Street, New Braunfels, TX 78130 (Formerly Schlitterbahn Resort at New Braunfels)
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1 room 1 guest
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The Resort at Schlitterbahn
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373 Reviews from our TripAdvisor Community

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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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    (54)
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Austin, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed in Room 416 in the Old Park, it was small and dark but worked for our needs, especially with a last minute offer of two nights for the price of one. It was close to the private resort pool, which was good. They say the two bedrooms and sleeper sofa could sleep up to 8 but that would be... More 

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Brownwood, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I celebrated our 20th wedding anniversary at Schlitterbahn. While searching for something to do, I found their buy one night, get one night free offer. We couldn't pass it up. The deal allowed us to make the 3 1/2 hour drive from our home to New Braunfels after work, instead of having to get up super early... More 

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Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear BrenMichael, Thank you for your review. I'm very sorry for the trouble with the Wi-Fi, along with the odd smell of the room. I'll look into this matter with our IT and Housekeeping department. The train too, it is close, and we've asked for consideration for our guests, but I do apologize for any inconvenience it created. That said,... More 

Plano, Texas
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

* NOTE* dear Cameron T, Director ,* Before you comment on my review and candy coat the sub-par experience we had with your Mo-tel, first fix all your errors on our bill. Feel free to ask your lady in the office, im sure she has received our charge-back notice by now. First off, i would like to say, we had... More 

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Travelers are raving about these New Braunfels hotels

Cleburne, Texas
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed 1 night recently in room 200. We checked in early to take advantage of the early ride time, which was awesome. Upon check in, Katelyn assisted us and was going over our package and options due to staying in the park. She informed that their hours had recently changed due to the end of the regular summer season... More 

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Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear Lauramd1177, Thank you for your review. I'm very sorry for the hiccup with the package, but am glad that Katelyn and Chuck were here to assist you with honoring the package details. I'm happy to hear you all took advantage of the Early Ride Time; it's a great option to have when staying on-site. And s'mores...need I say more?... More 

Austin, Texas
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I apologize if this sounds like a commercial for Schlitterbahn, but I can't say enough good things about this place. If you haven't been here, please, please put a couple days aside and come down to New Braunfels. So the resort is obviously a small part of going to Schlitterbahn, the waterpark. I've read several reviews on here and the... More 

Was this review helpful? Yes 1
Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear Traci H, Thank you for the review. I could not agree more with your statement about feeling as though you are in the "friendliest neighborhood in the world, populated by the happiest, most relaxed people'. (Great line BTW, I love it.) I'm fortunate enough to get to see and be apart of this every day of the year. The... More 

College Station, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We've been vacationing at Schlitterbahn in New Braunfels for nearly 30 years and through 3 generations. We began vacationing at the original Landa Resort. There have been a lot of changes, mostly for the better. We normally go for 3 days, checking in on a Sunday afternoon. Suggest that you go later in the season, because of water temperatures. We... More 

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Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear BoogieBahnGrandad, Thank you for the review. I'd like to start by saying, I love your Trip Advisor user name. That water from Comal River/Springs can get chilly, but the heated pools in the resort do help. Like you, I find the water temperature is almost perfect when the Texas heat kicks in and the we find ourselves in the... More 

New Hartford, Iowa
Level Contributor
6 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

The location is great for the park but our experience with the cleaning service was awful. Check in was not until 5pm and they weren't done cleaning until just before which was fine but checkout was supposed to be at noon the next day and they didn't wait that long. We had our bags packed so loaded them in the... More 

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Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear Reece R, Thank you for your review. I am so sorry that your experience at the resort ended the way that it did. I am very interested to discuss your stay with you as it falls well-short of what we set out to deliver, and certainly contains details that are not the norm. I can be reached at ctyer@schlitterbahn.com... More 

Inez, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I'm a Schlitterbahn lover and so are my children and now grandchildren. Staying in the park is so convenient and special for all of us. The afterhours activities are wonderful. Access to the park before it is opened up to the public is the best. You can ride all the most popular rides with out the lines/wait time.

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Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear pamd572015, Thank you for your review. I don't know that it get's any better than three generations of fandom!! We're so glad that we were able to deliver a memorable experience, and appreciate the 5-star review. We hope to see you again in the future. Live. Laugh. Splash!! More 

Round Rock, Texas
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only spent one night but we had a blast! We were in room 417 in the older part of the resort. It was a three bedroom condo and was definitely older but we weren't in the room that much. The kitchen was well appointed and the beds were comfortable ( but pull out couches not so much!) given that... More 

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Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear Txamber, Thank you for your review. I was so happy to read that you had a blast!! And, in reading your feedback, I'm glad to see that you discovered the value of staying at the resort and the waterpark economics that follow. We hope to host you and yours again in the future. Live. Laugh. Splash!! More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed in room 419 which was a room for six on the original side. We were there August 12-14. I have been visiting Schlitterbahn since its original opening many many years ago and I love it. I am writing a 360 review so you will get a little of it all. First for the good..... The... More 

Was this review helpful? Yes 1
Cameron T, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Dear Donna B, Thank you for your review. I appreciate all the feedback that you have provided. We hope to continue our offseason renovation plans, renovating several rooms each year. I'm sorry that your accommodations created the inconveniences that you've described, but was happy to read that your overall experience delivered on some fun times. 30 years of patronage is... More 

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