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All 29 New Braunfels hotels

The Resort at Schlitterbahn

3.5 of 5 Resort   |   305 West Austin Street, New Braunfels, TX 78130 (Formerly Schlitterbahn Resort at New Braunfels)
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Ranked #19 of 29 hotels in New Braunfels
A recent review
5 of 5 stars reviewed yesterday
Selectdiva Dallas, Texas
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154 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Dallas, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

This was our first time to Schlitterbahn and we had the best time. Unfortunately, it was cold and only one park was open but that did not dampen our spirits! We were prepared with wet suits and enjoyed every day. The Lofts are so great and it looks just like the pictures on the website with all the amenities you... More

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Houston, Texas
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I purchased a living social deal for the Treehaus lofts at this location (2 nights in 2 bedroom Loft). I paid $250 for the voucher and it's suppose to be worth $450. When I tried to use my voucher, they told me they had rooms available but that I can not use in on weekends (only Sun through Thurs) eventhough... More

Was this review helpful? Yes 5
SchlitterbahnNB, Director of Lodging at The Resort at Schlitterbahn, responded to this review

A Y, Thank you for your recent review. I'm sorry to hear that you did not receive the customer service you expected from our Resort team. We would like to accommodate your request. Due to the popularity of the Treehaus Luxury Suites availability is limited. Please contact me at 830.608.3270 to resolve this matter. We would like for you to... More

Colorado
Contributor
11 reviews 11 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 11, 2014

With my travel schedule this place is always something to look forward to. I spend weeks on the road and look forward to getting here because the staff always tries to put me in the same location so the familiarity always helps. The rooms are comfortable, clean and large. The neighborhood is safe so I can take walks at the... More

Was this review helpful? Yes 1
SchlitterbahnNB, Director of Lodging at The Resort at Schlitterbahn, responded to this review

TexCol56, Thank you so much for your wonderful review! We always look forward to hosting our repeat guests whether it be for fun or business. If you happen to need anything during your next stay, you know where to find us! See you again soon. Sincerely, Kathryn H. More

San Antonio, Texas
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 28, 2014

We stayed at The Resort at Schlitterbahn because we were visiting Gruene Hall to see a concert. The location was convenient and we were able to take a taxi to and from for about $10 (plus tip) each way. The accommodations were much nicer than we anticipated. The beds were large, comfortable, clean, and had nice linens. The bathroom was... More

Was this review helpful? Yes 1
SchlitterbahnNB, Director of Lodging at The Resort at Schlitterbahn, responded to this review

ECVayCay, Thank you for your recent review! I'm so glad to hear that your stay was enjoyable! The City of New Braunfels enacted a quite zone during the fall of 2013 and that has made a tremendous difference in the noise level at the resort. We are very pleased with the outcome! If you are in the New Braunfels area... More

Lakeland, Florida
Contributor
17 reviews 17 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 10, 2013

Came to New Braunfels for Wurstfest, booked our room at Schlitterbahn Resort. We were very pleased with the resort, especially how pleasant all the staff was. We enjoyed using the shuttle daily to Wurstfest. We hope to stay again when our grandchildren come to visit and we can go to the waterpark. We would definitely recommend this place.

Was this review helpful? Yes 1
SchlitterbahnNB, Director of Lodging at The Resort at Schlitterbahn, responded to this review

DebbyK, Thank you for your review! We love Wurstfest here in New Braunfels! It's one of our favorite times of the year. The shuttle transportation is a huge perk, especially with all of traffic at Wurstfest. The 2014 dates have been set so you can book your stay now! We hope to see you again in November. Sincerely, Kathryn H. More

San Angelo, Texas
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 27, 2013

We book reservations on-line for a 2-bedroom suite that sleeps 10. Three families went on vacation in mid-August for three-days. The "Resort" looks like the project homes of the 1070s and the furniture was that old as well. The TV in the living room was an old model TV. The rooms had a musty old smell to them like decay... More

Was this review helpful? Yes 11
SchlitterbahnNB, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Christine C, I'm sorry to hear about your experience at the resort. We understand that the train noise can interrupt a good night's sleep and the City of New Braunfels has pushed for a quite zone, meaning the train can no longer blare the horn at crossings within the city limits. We are pleased to announce that as of November... More

Austin, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 25, 2013

We stayed at the cabins in Blastenhoff and had a wonderful experience. Everything inside was new, updated, CLEAN and very high quality. We were continually impressed. There was even a washer and dryer for all our wet clothes and towels. It was really fabulous, from the deck in the front to the comfortable beds and full kitchen. We had our... More

Was this review helpful? Yes 3
SchlitterbahnNB, Director of Lodgin at The Resort at Schlitterbahn, responded to this review

Erin M, Thank you for your recent review! We love our Riverbend Cabins! The washer and dryer really comes in handy after a long day at the park. So much so you won't even mind doing a little laundry on vacation. We hope to see you around the park in 2014! Sincerely, Kathryn H. More

Flower Mound, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 21, 2013

If you stay in the older section of the "resort", the property is clean, comfortable, generously-sized, and overall a good value when you consider our rate included waterpark admissions. The only downside is that in the older section, there is a train which goes by every hour from 2 am onward - my kids didn't mind at all but it... More

Was this review helpful? Yes
SchlitterbahnNB, Director of Lodging at The Resort at Schlitterbahn, responded to this review

gm9999_13, Thank you for you recent review! I'm glad to hear that you and your family had a good time visiting the waterpark. The City of New Braunfels has applied for the train track near our property to be a quite zone. Once approved, there will no longer be train horns blowing! Although we do not have an official date... More

horseexpress
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 18, 2013

We stayed near the office, last minute trip - older section - but super clean - very accommodating staff. It was great to have sections of the park 1 hour early and until midnight! Will come again - more expensive rooms were gorgeous, but was thoroughly satisfied with original section rooms. Staff extremely friendly everywhere in the park - they... More

Was this review helpful? Yes 1
SchlitterbahnNB, Director of Lodging at The Resort at Schlitterbahn, responded to this review

horseexpress, Thank you for your review! I'm so glad to hear our staff was pleasant and accommodating. The extended ride time is a wonderful addition to our amenty list and can be enjoyed anytime the park is open. We have many different room types to offer and there is something for everyone! We hope to serve you again soon! Sincerely,... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 12, 2013

We stayed at the beginning of their off season- a Tuesday-Thursday! We were the only ones staying in our section of cabins and let me say- the reviews saying the rooms smell nasty, are dead wrong. The room was super clean and didn't smell bad. The staff was super friendly and very accommodating! We will definitely be back, however, after... More

Was this review helpful? Yes 1
SchlitterbahnNB, Director of Lodging at The Resort at Schlitterbahn, responded to this review

matthewandsami, Wow! I loved your review! Thank you for your support and appreciation. Our staff is dedicated to providing specialized customer service to our guests no matter the season. I will be sure to pass this on to our Resort staff. Keep an eye out for new and exciting things at Schlitterbahn! We hope to see you and your family... More

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Additional Information about The Resort at Schlitterbahn

Also Known As:
Schlitterbahn Resort At New Braunfels Hotel New Braunfels
Schlitterbahn Resort At New Braunfels Hotel
Schlitterbahn Waterpark Hotel
Hotel Schlitterbahn Waterpark
Address: 305 West Austin Street, New Braunfels, TX 78130 (Formerly Schlitterbahn Resort at New Braunfels)
Phone Number:
Location: United States > Texas > New Braunfels
Amenities:
Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 29 hotels in New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Resort at Schlitterbahn 3.5*
Official Description (provided by the hotel):
Splash into family fun at the Resort at Schlitterbahn in New Braunfels, Texas. The Resort at Schlitterbahn intermingles the world's greatest waterpark with 211 onsite accommodations. Many rooms are so close to the action you can actually step out your door and into one of our rides.For a real family-style getaway, try one of our fully equipped vacation homes located near the waterpark. You'll find everything you need for family reunions, corporate retreats, weddings or other special gatherings - from comfy sitting areas and multiple beds to full kitchens and laundry rooms. Accommodations range from standard hotel rooms with two beds to cottages, suites and townhomes. Many units have full kitchens. ... more   less 
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