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All 29 New Braunfels hotels

The Resort at Schlitterbahn

3.5 of 5 Resort   |   305 West Austin Street, New Braunfels, TX 78130 (Formerly Schlitterbahn Resort at New Braunfels)
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The Resort at Schlitterbahn
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Ranked #9 of 29 Hotels in New Braunfels
A recent review
5 of 5 stars reviewed 2 weeks ago
KristinaR89 Houston, Texas
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240 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Houston, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

This review is late (1.5 years late - we stayed April 2013, not 2014) so I'm not sure if they've changed but we stayed at the SchlitterStein Lofts when there was a Groupon for them. We went right before Schlitterbahn actually opened for the season. The place itself was immaculate, practically brand new as I believe they had just remodeled.... More 

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The Woodlands, Texas USA
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Trip Advisor gave this dump a 3 1/2 star rating. That is about 2 1/2 stars higher than it deserved. This experience alone will make it difficult for me to trust hotel ratings in the future. We got a room that had two cheep hard beds, no chair, beat up walls, a bathroom that was so cheep that it did... More 

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Kathryn H, Director of Lodging at The Resort at Schlitterbahn, responded to this review

RonJDomer, Thank you for your recent review. We are currently in the process of updating the rooms in question and I would like to discuss your experience further. I may be reached at khamil@schlitterbahn.com or by phone at 830.608.3270. Hope to hear from you soon, Kathryn H More 

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed Thanksgiving weekend at the treehaus for two nights with a two bedroom apartment. It was nice and quite. The rooms are very comfortable and clean. The treehaus we stayed has two stories with unique furniture. It was really fun for kids. There are many interesting activities nearby. We visited a winery; did ziplining, walked a couple walk trails... More 

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Kathryn H, Director of Lodging at The Resort at Schlitterbahn, responded to this review

d d, Thank you for your recent review! I'm so glad you had a wonderful Thanksgiving at the Treehauses! They are a wonderful place to spend quality time with your family and catch up on some much needed rest. We hope to see you again in 2015! Sincerely, Kathryn H More 

Fredericksburg, Texas
Top Contributor
70 reviews 70 reviews
15 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were in town for the Christmas Craft show and the planners had set aside rooms for a special rates of $65.00 per night. When we finally found the dark street with old signs even the GPS took us the long way around. We had a reservation for a month but not wanting up stairs it took the desk clerk... More 

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Kathryn H, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Bobsterson, Thank you for your recent review. I'm very sorry to hear that your experience here was less than stellar, I would like the chance to speak with you further regarding your stay. You may reach me at khamil@schlitterbahn.com Sincerely, Kathryn H More 

Lakeland, Florida
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 17, 2014

Had a great stay at Schlitterbahn Resort. Had a wonderful room with Full Kitchen. It was nice to be able to eat in when we were not at the Wurstfest. Staff was very pleasant and had shuttle service to Wurstfest which took care of not drinking and driving. Kudos to Schlitterbahn!

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Kathryn H, Director of Lodging at The Resort at Schlitterbahn, responded to this review

DebbyK, Thank you for your recent review! We love Wurstfest here in New Braunfels! The shuttle service to and from Wurstfest can't be beat. We hope to see you again in 2015!! Sincerely, Kathryn H More 

Austin, Texas
Senior Reviewer
10 reviews 10 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 10, 2014

For about 4 years now, our family has stayed at the resort while attending Wurstfest. We could not afford to stay during the waterpark season ($450/night) but off season is reasonable ($125 for the EXACT same room). Our family loves the charm of the place and will continue to book our room, until we can no longer afford it (I... More 

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Kathryn H, Director of Lodging at The Resort at Schlitterbahn, responded to this review

PeachesinTX, Thank you for your recent review. We love Wurstfest in New Braunfels! It's a wonderful time of year! If at anytime you would like to discuss any issues further I may be contacted at khamil@schlitterbahn.com. I will share your comments with our management team in hopes to better serve our guests in the future. We strive to make every... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed October 31, 2014

Very nice suites. I stayed in one November, 2013 and have not one complaint. Beds were super comfortable, full kitchen with all cooking utensils. Just need to do a little food shopping if you don't want to spend money on restaurants. I will stay again in a few weeks.

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Kathryn H, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Heffe97, Thank you for your recent review! We would love to have you back for 2014! Maybe even for Wurstfest? The full kitchen is a great perk for those wanting to save a little money on dining. We hope to see you again soon! Sincerely, Kathryn H More 

Hutto, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 28, 2014

I reserved a room here because it was part of a deal I got for the Schlitterbahn park. Had I known how poor the rooms were and nearly non-existent handicap access we would not have stayed here. They had only ONE room/suite available for us that was suppose to be handicap accessible. I am honestly not sure what they use... More 

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Kathryn H, Director of Lodging at The Resort at Schlitterbahn, responded to this review

Durand S, Thank you for your review. I'm sorry to hear that the room did not meet your needs. I would like to hear more about your experience. I may be contacted at khamil@schlitterbahn.com. Sincerely, Kathryn H More 

Trophy Club
2 reviews
5 of 5 stars Reviewed October 13, 2014

We stayed at the Schlitterstein lofts which must have been just remodeled or were brand new. The room was a double room and double bath with top of the line everything. All appliances were Bosch and the rooms were something that you would find at a luxury hotel. It had two balconies- one overlooking the river. We had friends that... More 

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Kathryn H, Director of Lodging at The Resort at Schlitterbahn, responded to this review

mikey484, Thank you for your review! We love the SchlitterStein Lofts and the location. They provide a wonderful view of the Comal River and easy access to downtown and Gruene. Hope to see you again in 2015! Sincerely, Kathryn H More 

Houston, Texas
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 8, 2014

I stayed here with a large group in late September. All we did was use the facilities and tube the river. The rooms were very old and dated and had furniture that was waaaay too big for the units and that made them feel more cramped. There was no AC or ventilation in our bathroom. Toilet butted right up to... More 

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Kathryn H, Director of Lodging at The Resort at Schlitterbahn, responded to this review

bjp30549, Thank you for your review. While we strive to make every guest feel at home we do realize that our resort is in need of updating. I would like to hear more about your stay and your experience. You may email me at khamil@schlitterbahn.com. Sincerely, Kathryn H More 

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Additional Information about The Resort at Schlitterbahn

Address: 305 West Austin Street, New Braunfels, TX 78130 (Formerly Schlitterbahn Resort at New Braunfels)
Location: United States > Texas > New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Resort at Schlitterbahn 3.5*
Number of rooms: 211
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Also Known As:
Schlitterbahn Resort At New Braunfels Hotel New Braunfels
Schlitterbahn Waterpark Hotel
Hotel Schlitterbahn Waterpark
Hotel Style:
#1 Best Value Hotel in New Braunfels
#3 Spa Hotel in New Braunfels

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