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Red Roof Inn - New Braunfels

2.0 of 5 815 I-35 South, New Braunfels, TX 78130
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Red Roof Inn - New Braunfels
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Red Roof Inn - New Braunfels
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73 reviews from our community

Traveler rating
    29
    12
    6
    11
    15
See reviews for
23
17
6
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (73)
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    (18)
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Houston, Texas
Contributor
19 reviews 19 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Reading other reviews this place gets a bad wrap. What do you expect for the rate you pay? On the weekends it's going to be more due to the influx of tourists coming to float the river....but it's all relative. It's not in a bad neighborhood, it's New Braunfels, a river community. We rented 3 rooms for a river getaway... More

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 24, 2014

I have made several attempts to contact the general manager Manish regarding booking errors and have yet to receive a call back or email. It's very disappointing to be ignored on something that could be resolved easily.

Was this review helpful? Yes 3
Rossford, Ohio
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 22, 2014

We had a stay twice in the past month at the RedRoof Inn at New Braunfels Texas. The clerk was very helpful both times for our stay. She was very kind and always had a smile and did everything to make our stay a pleasant one. The second stay was in a way unplanned and although check in time was... More

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 14, 2014

I reserved a room at the Red Roof Inn for a mother daughter weekend for myself and my daughter. The price was very affordable and the staff was very friendly. I was disappointed because our room was supposed to be a non-smoking room and was saturated with the smell of old cigarette smoke, (my daughter has asthma and doesn't tolerate... More

Was this review helpful? Yes 2
Texas Panhandle
Top Contributor
61 reviews 61 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 12, 2014

I am rating this hotel at average, though we will not stay here again. The good: Front desk staff were very nice; quick and accommodating. We told the front desk about a faucet that would not turn off and it was fixed immediately. Room was clean. The bad: we stayed in a back building that has exterior doors, which we... More

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Bastrop, Texas
1 review
5 of 5 stars Reviewed June 2, 2014 via mobile

Pam was really friendly and made me feel welcomed. We enjoyed our night there. She made conversation with me about my son & helped with directions to find where we were going. By the way, the directions took us right where we needed! Thank you Pam for a good night stay and not getting us lost!;)

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Houston, Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 30, 2014

I was here last year at this same time frame and it was really nice----I don't know what changed since then---I was greeted by the same courteous, friendly & professional night desk person from last year. The a/c started to rattle whenever the compressor kicked on---good thing I carry earplugs with me at all times---carpet needs a good steam cleaning,... More

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Fredericksburg, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 25, 2014

I had emergency vehicle repairs next door. I walked to the Red Roof Inn and stayed one night. The Inn was clean and quiet. The cereal and bread breakfast was nice and the coffee was fresh. Only bad thing was that the alarm clock was broken. A/C was cold, nice to have in Texas.

Was this review helpful? Yes 1
Detroit, Michigan
1 review
5 of 5 stars Reviewed April 17, 2014

it was excellent experience at red roof, New Braunfels. Staff was very helpful and ready to help us whenever needed. I would highly recommend this place to any one. Even though motel is at next to freeway, Its quite and we really enjoyed the stay here.

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RedRoofInn644, General Manager at Red Roof Inn - New Braunfels, responded to this review

Dear Ketul, We truly appreciate you taking time and sharing your experience. Thank you for recommending our hotel and praising the staff! We hope to create another wonderful experience for you next time in New Braunfels. Sincerely, Manish Patel General Manager More

Fresno, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2014

Our stay was very good.Room was clean & very comfortable.This hotel is right off i 35 although very quite,we were concerned about noise at first but glad we stayed there.Employees were very helpful and knowledgeable of the area which was very helpful since this was our first time in New Braunfels. Will definitely recommended this hotel to our friends and... More

Was this review helpful? Yes 1
RedRoofInn644, General Manager at Red Roof Inn - New Braunfels, responded to this review

Thank you so much for writing a review regarding your recent stay with us. We appreciate you recognizing our friendly and helpful staff along with a very clean facility. Reviews like yours always give us extra motivation to do a better job. We are looking forward to serve you again in near future. Sincerely, Manish Patel General Manager More

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Additional Information about Red Roof Inn - New Braunfels

Address: 815 I-35 South, New Braunfels, TX 78130
Location: United States > Texas > New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - New Braunfels 2*
Number of rooms: 78
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Also Known As:
Red Roof Inn New Braunfels

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