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Red Roof Inn - New Braunfels

2.0 of 5
815 I-35 South, New Braunfels, TX 78130
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Best prices for: 1 room 1 guest
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Red Roof Inn - New Braunfels
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Red Roof Inn - New Braunfels
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76 reviews from our community

Traveler rating
    31
    13
    6
    11
    15
See reviews for
25
17
6
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (76)
  • Mar-May only
    (19)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (16)
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1 review
5 of 5 stars Reviewed 3 weeks ago

My stay here at the Red Roof was very nice! The staff was so pleasant and helpful while my family and I was here for Spring Break. Thank you again I will be planning on staying here for the next time I'm in New Braunfels.

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New Braunfels, Texas
1 review
5 of 5 stars Reviewed February 26, 2015

Thank you to Manager Menish, associates Sam and Pam who were all very very helpful, polite and professional during my 4 week stay at their hotel. A special thanks goes out to Pam who works the afternoon shift for being helpful and considerate to me. Menish is very understanding and will do whatever you need to make your stay enjoyable...... More 

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Dallas, Texas
1 review
4 of 5 stars Reviewed February 20, 2015

This hotel was one of the less expensive ones for our stay. The room was clean and comfortable. The staff was friendly and helpful. The breakfast was sufficient for a continental breakfast. This was our first stay at Red Roof Inn and wont be the last. We will be back again when in the area.

Was this review helpful? Yes 1
Houston, Texas
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 2, 2014

Reading other reviews this place gets a bad wrap. What do you expect for the rate you pay? On the weekends it's going to be more due to the influx of tourists coming to float the river....but it's all relative. It's not in a bad neighborhood, it's New Braunfels, a river community. We rented 3 rooms for a river getaway... More 

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 24, 2014 via mobile

I have made several attempts to contact the general manager Manish regarding booking errors and have yet to receive a call back or email. It's very disappointing to be ignored on something that could be resolved easily.

Was this review helpful? Yes 5
Rossford, Ohio
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed June 22, 2014

We had a stay twice in the past month at the RedRoof Inn at New Braunfels Texas. The clerk was very helpful both times for our stay. She was very kind and always had a smile and did everything to make our stay a pleasant one. The second stay was in a way unplanned and although check in time was... More 

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 14, 2014

I reserved a room at the Red Roof Inn for a mother daughter weekend for myself and my daughter. The price was very affordable and the staff was very friendly. I was disappointed because our room was supposed to be a non-smoking room and was saturated with the smell of old cigarette smoke, (my daughter has asthma and doesn't tolerate... More 

Was this review helpful? Yes 2
Texas Panhandle
Top Contributor
67 reviews 67 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 12, 2014

I am rating this hotel at average, though we will not stay here again. The good: Front desk staff were very nice; quick and accommodating. We told the front desk about a faucet that would not turn off and it was fixed immediately. Room was clean. The bad: we stayed in a back building that has exterior doors, which we... More 

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Bastrop, Texas
1 review
5 of 5 stars Reviewed June 2, 2014

Pam was really friendly and made me feel welcomed. We enjoyed our night there. She made conversation with me about my son & helped with directions to find where we were going. By the way, the directions took us right where we needed! Thank you Pam for a good night stay and not getting us lost!;)

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Houston, Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 30, 2014

I was here last year at this same time frame and it was really nice----I don't know what changed since then---I was greeted by the same courteous, friendly & professional night desk person from last year. The a/c started to rattle whenever the compressor kicked on---good thing I carry earplugs with me at all times---carpet needs a good steam cleaning,... More 

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