we had 15 family members with 3 rooms during our vacation. unfortunately, this motel was an awful mistake that will NEVER happen again. we were excited about getting the motel since we all would be able to get a room in it. however, staying 4 nights, there were a couple that we had to beg for extra bedding since we... more

OK - clean room, LOW price, no problems. Not great, not bad - would stay here again if passing through for the night. more

The Red Roof Inn in New Braunfels is the worst hotel I have stayed in. The carpet as you walk the halways ahs black spots on the multi colored carpet. The hallway smells like a wet dog. You will be able to smell the order as soon as you open the front doors as you check in. I asked the... more

My family and I planned a trip to New Braunfels for the 4th of July (2008) weekend. I made the reservation in May of 2008 and spoke to a young lady at the hotel. She said she needed my CC# to hold the room, I told her not to put anything on my card because I would be paying cash... more

My husband and I live/work in Africa and recently took a trip that combined two countries and three states so we wanted a place that was inexpensive but clean while we had appointments in San Antonio. We chose the Red Roof Inn New Braunfels -- big mistake! The hotel is located right off of the interstate so there's lots of... more

We stayed at a Red Roof for the first time. Office was not very friendly. No towels or pillows in the room, had to call. Mystery black oil in the tub, couldn't rinse out. Loud partiers in the pool. Mold and mildew in the bathroom. Patched carpet. This was a property that was advertised as newly remodeled. Way over priced... more

Our family of 9 stayed in two rooms for a few days the last week of June. We had a very pleasent experience at the red roof in. The rooms were nice, the pool was nice, the continental breakfast was absolutely the best I have ever had. Fresh donuts, cereal, bagles, and a coffee machine with several different flavors. They... more

My fiancé and I were taking a small tour of central Texas when we decided to stop in New Braunfels and thought the Red Roof Inn would be a fine place to stay. I have stayed at Red Roof before and found them to be just fine for the cost, but not this place. I worked in hotels for many... more

When we notified the manager of a simple air conditioning problem, he insisted on coming into our room at 2:30 in the morning to try to fix it instead of offering another room. This was a huge inconvenience to us and apparently to the manager, too. The next evening after arriving back at the room, I lost a key and... more