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Red Roof Inn - New Braunfels

815 I-35 South, New Braunfels, TX 78130
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Red Roof Inn - New Braunfels
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Red Roof Inn - New Braunfels
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79 Reviews from our TripAdvisor Community

Traveler rating
    32
    13
    7
    11
    16
See reviews for
26
17
6
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (22)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (16)
All months
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

If I could give this company a lower rating, I would. I booked a room at the New Braunfels location for this weekend. When I arrived at the hotel they informed me I would not be able to check in yet, due to their systems being down. When I said I needed to cancel the room because I had somewhere... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed April 8, 2015 via mobile

This hotel is very easy to find. Stay was awesome. Internet worked very well which is very important for me. Room was clean and quite. I travel on 35 few times a month and will stay here again. Staff were very friendly and helpful.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

My stay here at the Red Roof was very nice! The staff was so pleasant and helpful while my family and I was here for Spring Break. Thank you again I will be planning on staying here for the next time I'm in New Braunfels.

Was this review helpful? Yes 1
New Braunfels, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

Thank you to Manager Menish, associates Sam and Pam who were all very very helpful, polite and professional during my 4 week stay at their hotel. A special thanks goes out to Pam who works the afternoon shift for being helpful and considerate to me. Menish is very understanding and will do whatever you need to make your stay enjoyable...... More 

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Dallas, Texas
1 review
4 of 5 stars Reviewed February 20, 2015

This hotel was one of the less expensive ones for our stay. The room was clean and comfortable. The staff was friendly and helpful. The breakfast was sufficient for a continental breakfast. This was our first stay at Red Roof Inn and wont be the last. We will be back again when in the area.

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Houston, Texas
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 2, 2014

Reading other reviews this place gets a bad wrap. What do you expect for the rate you pay? On the weekends it's going to be more due to the influx of tourists coming to float the river....but it's all relative. It's not in a bad neighborhood, it's New Braunfels, a river community. We rented 3 rooms for a river getaway... More 

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1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 24, 2014 via mobile

I have made several attempts to contact the general manager Manish regarding booking errors and have yet to receive a call back or email. It's very disappointing to be ignored on something that could be resolved easily.

Was this review helpful? Yes 6

Travelers are raving about these New Braunfels hotels

Rossford, Ohio
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed June 22, 2014

We had a stay twice in the past month at the RedRoof Inn at New Braunfels Texas. The clerk was very helpful both times for our stay. She was very kind and always had a smile and did everything to make our stay a pleasant one. The second stay was in a way unplanned and although check in time was... More 

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 14, 2014

I reserved a room at the Red Roof Inn for a mother daughter weekend for myself and my daughter. The price was very affordable and the staff was very friendly. I was disappointed because our room was supposed to be a non-smoking room and was saturated with the smell of old cigarette smoke, (my daughter has asthma and doesn't tolerate... More 

Was this review helpful? Yes 2
Texas Panhandle
Top Contributor
72 reviews 72 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed June 12, 2014

I am rating this hotel at average, though we will not stay here again. The good: Front desk staff were very nice; quick and accommodating. We told the front desk about a faucet that would not turn off and it was fixed immediately. Room was clean. The bad: we stayed in a back building that has exterior doors, which we... More 

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