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Americas Best Value Inn & Suites

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375 Hwy 46 South, New Braunfels, TX 78130
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Americas Best Value Inn & Suites
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13 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

This was the worst place I have ever stayed in let me start by saying I would have felt more safe on the west side of san Antonio. Pool was good and the bed was comfy, two towels for a room this place needs electrical work done real bad three lights in the room did not work, drug dealers and... More 

Was this review helpful? Yes 1
Austin, TX
Level Contributor
166 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
1 of 5 stars Reviewed 1 week ago

We paid way too much for this room. The location is at a very busy highway close to a Home Depot. The room was in need of updates. Seriously you want to wear your flip flops inside the room so that you don't get your feet yucky on the carpet. The "breakfast" was your choice of either a packaged danish... More 

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Travelers are raving about these New Braunfels hotels

Dallas, Texas
1 review
1 of 5 stars Reviewed 1 week ago

each room gets 2 towels, the check in process was really slow and the staff didn't seem knowledgeable, and the rooms were filthy. The pool can fit about 3 people in it. We paid upon check in and yet my credit card was still charged the full amount. Will never return again.

Was this review helpful? Yes
Kennedale, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

Don't be fooled by the rough exterior. The room was very nice with a comfortable bed. We enjoyed our stay and would return, although the price was high. Book in advance or on a weekday to get a reasonable rate.

Was this review helpful? Yes
San Antonio, Texas
Level Contributor
111 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 24, 2015

It was quiet and peaceful...the fact they are 1/2 block from IH35 wasn't a bother at all. The room was very clean and presented itself to and would have been comfortable to spend a week in. Flat screen TV, HBO, WiFi high Speed, Micro and Frig plus table for two. Household ironing board and plenty of hanging space. Granite vanity... More 

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Pflugerville
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 18, 2015

The Plus: Bed was firm and it had hot water, cheap price... The minus: cheap bedding, three tiny little pillow a little hard to sleep. The shower head was coming off the wall and the toilet leak and dead roaches in the bathroom, the bathroom door did not shut. Toiletries were limited - vary little. Had to turn hand sideways... More 

Was this review helpful? Yes 3
Sam P, Manager at Americas Best Value Inn & Suites, responded to this review

We do understand the issues you had faced and we are acknowledging your concerns, we sincerely apologies for the inconvenience, and these matters are being addressed and will be looked into. Thank you very much for informing your concern to us. Sincerely, General Manager of Americas Best Value Inn, New Braunfels, TX More 

Fulshear, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 26, 2015

What a dump! When I checked in the lobby, the desk exposed only the tip of the iceberg..the area was small, messy and dirty. The people who checked me in we're dirty and unfriendly. When I opened the door to the room, it smelled bad, there was mold and mildew in the bathtub area and shower curtain and the unattractive,... More 

Was this review helpful? Yes 2
Sam P, Manager at Americas Best Value Inn & Suites, responded to this review

Greetings, I am so very sorry that you had such a negative experience while staying at our Hotel, I want to let you know that I take each and every review seriously, I have looked into the issues that you described, and have taken measures to make sure that they do not happen again. I want to personally thank you... More 

Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 23, 2015

This place has numerous problems! The owner is either in over his head or unwilling to make upgrades to make it presentable. I am attaching photos to this review since photos don't lie. The online photos must be of a room they never rent to anyone since they are not representative of the rest of the place. The rooms need... More 

Was this review helpful? Yes 3
Sam P, Manager at Americas Best Value Inn & Suites, responded to this review

We do understand the issues you had faced and we are acknowledging your concerns, we sincerely apologies for the inconvenience, and these matters are being addressed currently, many of your concerns are also being addressed in the ongoing renovation. Thank you very much for informing your concern to us. Sincerely, General Manager of Americas Best Value Inn, New Braunfels, TX More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 27, 2014

Stayed in this place a while ago but have not got round to a review until now ! Do NOT stay here ! ....management is H O R R I B L E ! they do not care about anything but money ! GOT BITTEN BADLY BY BED BUGS ! HAD TO GO TO THE HOSPITAL ! nearly 100 BITES... More 

Was this review helpful? Yes 10
Sam P, Owner at Americas Best Value Inn & Suites, responded to this review

Good Day, I am so sorry to read that you had such a terrible stay while you were at my hotel. I have talked to my staff, and I have put a new procedure in place that will assure that the issues you mentioned in your review will be resolved before any of my guests enter any of my rooms... More 

Dayton, OH
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed July 8, 2014

First you have to be able to get to this motel which isn't easy--the only way is through the gas station. When we arrived the AC was completely turned off--the room took a long time to cool off. Very small pool in the middle of the paved parking lot. Free continental breakfast--beverages were bad & it looked like they went... More 

Was this review helpful? Yes 3
Sam P, Manager at Americas Best Value Inn & Suites, responded to this review

Hello, I am so sorry to see that you had issues with your room and our service while you were our guest. It is and always has been our intention to do our best to serve every guest that walks through our doors. Please note that I take all guest concerns seriously and I have cured all of the issues... More 

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