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Americas Best Value Inn & Suites

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375 Hwy 46 South, New Braunfels, TX 78130
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Best prices for: 1 room 1 guest
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Americas Best Value Inn & Suites
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Americas Best Value Inn & Suites
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8 reviews from our community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1 of 5 stars
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Pflugerville
2 reviews
2 of 5 stars Reviewed 1 week ago

The Plus: Bed was firm and it had hot water, cheap price... The minus: cheap bedding, three tiny little pillow a little hard to sleep. The shower head was coming off the wall and the toilet leak and dead roaches in the bathroom, the bathroom door did not shut. Toiletries were limited - vary little. Had to turn hand sideways... More 

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Fulshear, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

What a dump! When I checked in the lobby, the desk exposed only the tip of the iceberg..the area was small, messy and dirty. The people who checked me in we're dirty and unfriendly. When I opened the door to the room, it smelled bad, there was mold and mildew in the bathtub area and shower curtain and the unattractive,... More 

Was this review helpful? Yes 1
Sam P, Manager at Americas Best Value Inn & Suites, responded to this review

Greetings, I am so very sorry that you had such a negative experience while staying at our Hotel, I want to let you know that I take each and every review seriously, I have looked into the issues that you described, and have taken measures to make sure that they do not happen again. I want to personally thank you... More 

Travelers are raving about these New Braunfels hotels

Houston, Texas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 23, 2015

This place has numerous problems! The owner is either in over his head or unwilling to make upgrades to make it presentable. I am attaching photos to this review since photos don't lie. The online photos must be of a room they never rent to anyone since they are not representative of the rest of the place. The rooms need... More 

Was this review helpful? Yes 2
Sam P, Manager at Americas Best Value Inn & Suites, responded to this review

We do understand the issues you had faced and we are acknowledging your concerns, we sincerely apologies for the inconvenience, and these matters are being addressed currently, many of your concerns are also being addressed in the ongoing renovation. Thank you very much for informing your concern to us. Sincerely, General Manager of Americas Best Value Inn, New Braunfels, TX More 

Chicago, Illinois
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 27, 2014

Stayed in this place a while ago but have not got round to a review until now ! Do NOT stay here ! ....management is H O R R I B L E ! they do not care about anything but money ! GOT BITTEN BADLY BY BED BUGS ! HAD TO GO TO THE HOSPITAL ! nearly 100 BITES... More 

Was this review helpful? Yes 10
Sam P, Owner at Americas Best Value Inn & Suites, responded to this review

Good Day, I am so sorry to read that you had such a terrible stay while you were at my hotel. I have talked to my staff, and I have put a new procedure in place that will assure that the issues you mentioned in your review will be resolved before any of my guests enter any of my rooms... More 

Dayton, OH
Contributor
16 reviews 16 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed July 8, 2014

First you have to be able to get to this motel which isn't easy--the only way is through the gas station. When we arrived the AC was completely turned off--the room took a long time to cool off. Very small pool in the middle of the paved parking lot. Free continental breakfast--beverages were bad & it looked like they went... More 

Was this review helpful? Yes 3
Sam P, Manager at Americas Best Value Inn & Suites, responded to this review

Hello, I am so sorry to see that you had issues with your room and our service while you were our guest. It is and always has been our intention to do our best to serve every guest that walks through our doors. Please note that I take all guest concerns seriously and I have cured all of the issues... More 

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