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Quality Inn & Suites

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1533 IH-35 North, New Braunfels, TX 78130 (Formerly Hawthorn Inn)
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1 room 1 adult
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72 Reviews from our TripAdvisor Community

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Garland, Texas
Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed November 30, 2015 via mobile

This place is inexpensive. That's about the best description of it. It was clean and bed was comfortable. Pillows are lacking. The sofa was torn and the fresh paint job was pretty sloppy. Breakfast was just average, powdered eggs and waffles.

Helpful?
Thank Matt s
STIRLING, SCOTLAND
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 30, 2015

Breakfast, if you could call it that was awful, plastic plates & cutlery and VERY limited choice. Coffee often ran out as did hot food. At times there was not even any bread for toast. Having said that the staff on reception were very friendly. My bed was not made for the 4 nights I was there even although the... More 

Helpful?
Thank SusanJimmy
Sachse, Texas
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed August 20, 2015

First- we did used the express deal on Priceline to get our room. We paid $115... so we weren't expecting much...We tried to check in early but we were told the hotel was completely booked and to come back at 1:00pm... (there were 4 of us that walked into the hotel). So we cam back at 3:00pm...We waited for almost... More 

Helpful?
Thank Noreen S
Austin, Texas
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 1, 2015

Stayed here a few times, the business center is incredible, I was able to work out of it, printer etc., It was just like sitting at my desk in my office. I was the only one in there. The checked on me a few times to see if I need anything like more paper etc. Breakfast was ok but I... More 

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Thank Lader0
Houston, Texas
Level Contributor
104 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed July 27, 2015

Initially I thought that the place didn't feel clean, but it also didn't feel truly dirty either, but after spending a full night there, I realized it is indeed dirty. A trip down the main halls will tell you that, or if you happened to see the freezer in my refrigerator, or if you happened to see the 2 long... More 

Helpful?
Thank GK7
Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 13, 2015

We made a last minute trip to New Braunfels to float the river and hang out at the water park with our family. We had very few available options given the last minute nature of our trip. We were hoping for at best a marginal place to rest our heads. What we got was well below these expectations. The lobby... More 

Helpful?
1 Thank ryan w
San Angelo
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 23, 2015 via mobile

The staff was very nice. However, the water in the bath was not hot. In fact it was luke-warm at best. We were very disappointed. A cold bath is not fun. The front desk would not answer when we called. When they finally did, after several attempts, they said they would send maintenance up; they never did. Whatever! No results.... More 

Helpful?
3 Thank Dean M
Richmond, Texas
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 19, 2015

The hotel is easy to get to along I 35. Access to the internet was free which was a perk that some of the other hotels don't offer. The rooms were large. We had a two queen bed room. There was adequate space for suitcases, a desk, new refrigerator and a microwave. The beds were comfortable with lots of pillows.... More 

Helpful?
1 Thank jabdab_13
Pagosa Springs, Colorado
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 11, 2015 via mobile

Stayed for a night after traveling all day. The room was big and spacious and very inviting. My only complaint is the beds were not comfortable but my 13 year old slept like a baby. The staff was great. Very friendly and helpful.

Helpful?
1 Thank Waggintail
Branson, Missouri
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 30, 2015

Excellent staff, clean room, good food. Older building so carpet and furniture but was also clean. Access back to freeway always difficult on one way service roads but staff helpful. Wish we had more time to check out nightlife and shopping.

Helpful?
Thank V L
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