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Quality Inn & Suites

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1533 IH-35 North, New Braunfels, TX 78130 (Formerly Hawthorn Inn)
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Ranked #25 of 29 Hotels in New Braunfels
A recent review
3 of 5 stars Reviewed February 18, 2015
Linda L
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62 reviews from our community

Traveler rating
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    7
    15
    12
    13
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16
15
4
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Corpus Christi, Texas
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We got this hotel because it was one of the only ones with vacancy of spring break. (Probably should have been our first clue). The halls smelled heavily of smoke. It took us 3 attempts to get into out room. The front desk lady could not get out keys programmed correctly. I'm pregnant- I do not want to be walking... More 

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Top Contributor
77 reviews 77 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 3 weeks ago

There were multiple things I disliked about the hotel: 1. there were stains on my bed sheets. 2. the pool was extremely cold and windows were open in the pool area. 3. the front desk worker was extremely flighty and not helpful 4. the price was way higher than it should have been. However the location is great. i do... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2015

I went to New Braunfels to visit with my 12 year old niece. She is an avid swimmer so I looked long and hard for a hotel with an indoor pool. This was the only one I found, amazingly. The hotel room was clean and comfortable but the overall facility was rather time-worn. The carpets were stained and the elevator... More 

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San Antonio, Texas
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 4, 2015

Stayed the weekend at this location mainly for the indoor pool for the kids. The water was too cool for them so they mainly used the hot tub. The room was clean and comfortable and large enough. The breakfast was decent, though we chose to eat breakfast out the next morning. Not sure if I would return, there are quite... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

Yes, the hallway carpet is stained, but the room was large, clean, and bed was very comfortable. Good breakfast, and friendly helpful staff. Only one thing I will do next time is ask for a room away from the Interstate. Hahaha

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Palestine, Texas, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 22, 2014

My wife and I stayed this past weekend while visiting family. The room was clean and quiet. The staff was very nice. The breakfast was not shabby. They had eggs, sausage and waffles. Overall I like the hotel. They do have a "safe charge" that I didn't read the fine print on but they are refunding it without an issue.

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San Antonio, Texas, United States
1 review
5 of 5 stars Reviewed November 23, 2014

The room was clean and nice. The bed was comfy and clean. The staff was so friendly and helpful. The breakfast was good. Next year for Wurestfest I will stay there again and again. The price was very reasonable.

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1 review
5 of 5 stars Reviewed November 12, 2014

The room was nice and clean... the front desk staff was very friendly and knowledgeable. the manager went out of his way to make sure that my stay was excellent. the breakfast selection was nice. The pricing was fabulous!!

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Houston, Texas
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 28, 2014

Not bad for the price we paid, but the bed was so uncomfortable that my husband couldn't sleep. He spent the night watching TV in a chair. Defiantly a musty smell in the hotel. The breakfast was fine as well.

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Aransas Pass, Texas
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 26, 2014

I have no complaints For your information the breakfast is over by 9. I wish the ac got colder but it was 102 outside so it felt nice. They also should have more rooms with 2 beds. I like that they actually have smoking rooms. Although I didnt get one and never smelled it.

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