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All 29 New Braunfels hotels

Quality Inn & Suites

2.5 of 5 Hotel   |   1533 IH-35 North, New Braunfels, TX 78130 (Formerly Hawthorn Inn)
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Ranked #24 of 29 Hotels in New Braunfels
A recent review
5 of 5 stars reviewed 4 weeks ago
Terry O
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58 reviews from our community

Traveler rating
    15
    7
    13
    11
    12
See reviews for
15
15
3
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Yes, the hallway carpet is stained, but the room was large, clean, and bed was very comfortable. Good breakfast, and friendly helpful staff. Only one thing I will do next time is ask for a room away from the Interstate. Hahaha

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Palestine, Texas, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 22, 2014

My wife and I stayed this past weekend while visiting family. The room was clean and quiet. The staff was very nice. The breakfast was not shabby. They had eggs, sausage and waffles. Overall I like the hotel. They do have a "safe charge" that I didn't read the fine print on but they are refunding it without an issue.

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San Antonio, Texas, United States
1 review
5 of 5 stars Reviewed November 23, 2014

The room was clean and nice. The bed was comfy and clean. The staff was so friendly and helpful. The breakfast was good. Next year for Wurestfest I will stay there again and again. The price was very reasonable.

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1 review
5 of 5 stars Reviewed November 12, 2014

The room was nice and clean... the front desk staff was very friendly and knowledgeable. the manager went out of his way to make sure that my stay was excellent. the breakfast selection was nice. The pricing was fabulous!!

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Houston, Texas
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 28, 2014

Not bad for the price we paid, but the bed was so uncomfortable that my husband couldn't sleep. He spent the night watching TV in a chair. Defiantly a musty smell in the hotel. The breakfast was fine as well.

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Aransas Pass, Texas
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 26, 2014

I have no complaints For your information the breakfast is over by 9. I wish the ac got colder but it was 102 outside so it felt nice. They also should have more rooms with 2 beds. I like that they actually have smoking rooms. Although I didnt get one and never smelled it.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 15, 2014

Nasty carpet. Smells like an ashtray. Outdated. Run down broken down stained. I'm not a phobic.... But this place makes me phobic. Stay somewhere else. Besides being old it is unclean. Front desk employees are rude.

Was this review helpful? Yes 2
Tyler, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 12, 2014

Cracks in ceiling and peeling. Hole in sheets. Black mold and rust in shower. No other king beds available. Attendant didn't believe us about ceiling and said there wasn't housekeeping at that time (7:30p.m.) She gave me sheets to change myself. If I wanted to change sheets I would have stayed home. I've stayed with Choice before and we are... More 

Was this review helpful? Yes 2
Duncan, Oklahoma, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 12, 2014

5 entrance doors to this dirty carpet motel. my gmc serria 2009 took 2 spaces because of lack of respect for another persons car. checked in at 3 pm. by 7pm I was told motel was fully booked. yet ,at this time a total of 38 parking spaces were available. 3 pick-ups were taking a total of 19 parking slots... More 

Was this review helpful? Yes 1
Texas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 14, 2014

I didn't check my bill closely when I left, only to discover later that this is one of those tacky places that adds a charge for the room safe whether it is used or not. OK, Mr Owner, you got my $1.50 for this stay, but in return you'll get no more business from me. Does that sound like good... More 

Was this review helpful? Yes 2
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Additional Information about Quality Inn & Suites

Address: 1533 IH-35 North, New Braunfels, TX 78130 (Formerly Hawthorn Inn)
Phone Number:
Location: United States > Texas > New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 69
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Also Known As:
Quality Hotel New Braunfels
Quality Inn And Suites
Quality Inn New Braunfels
New Braunfels Quality Inn

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