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Quality Inn & Suites

2.5 of 5
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1533 IH-35 North, New Braunfels, TX 78130 (Formerly Hawthorn Inn)
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Ranked #23 of 29 Hotels in New Braunfels
A recent review
4 of 5 stars reviewed 3 days ago
jabdab_13 Richmond, Texas
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65 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Richmond, Texas
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is easy to get to along I 35. Access to the internet was free which was a perk that some of the other hotels don't offer. The rooms were large. We had a two queen bed room. There was adequate space for suitcases, a desk, new refrigerator and a microwave. The beds were comfortable with lots of pillows.... More 

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Pagosa Springs, Colorado
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 11, 2015

Stayed for a night after traveling all day. The room was big and spacious and very inviting. My only complaint is the beds were not comfortable but my 13 year old slept like a baby. The staff was great. Very friendly and helpful.

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Branson, Missouri
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 30, 2015

Excellent staff, clean room, good food. Older building so carpet and furniture but was also clean. Access back to freeway always difficult on one way service roads but staff helpful. Wish we had more time to check out nightlife and shopping.

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Corpus Christi, Texas
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 14, 2015 via mobile

We got this hotel because it was one of the only ones with vacancy of spring break. (Probably should have been our first clue). The halls smelled heavily of smoke. It took us 3 attempts to get into out room. The front desk lady could not get out keys programmed correctly. I'm pregnant- I do not want to be walking... More 

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Travelers are raving about these New Braunfels hotels

Top Contributor
77 reviews 77 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed March 8, 2015

There were multiple things I disliked about the hotel: 1. there were stains on my bed sheets. 2. the pool was extremely cold and windows were open in the pool area. 3. the front desk worker was extremely flighty and not helpful 4. the price was way higher than it should have been. However the location is great. i do... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2015

I went to New Braunfels to visit with my 12 year old niece. She is an avid swimmer so I looked long and hard for a hotel with an indoor pool. This was the only one I found, amazingly. The hotel room was clean and comfortable but the overall facility was rather time-worn. The carpets were stained and the elevator... More 

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San Antonio, Texas
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 4, 2015

Stayed the weekend at this location mainly for the indoor pool for the kids. The water was too cool for them so they mainly used the hot tub. The room was clean and comfortable and large enough. The breakfast was decent, though we chose to eat breakfast out the next morning. Not sure if I would return, there are quite... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2015

Yes, the hallway carpet is stained, but the room was large, clean, and bed was very comfortable. Good breakfast, and friendly helpful staff. Only one thing I will do next time is ask for a room away from the Interstate. Hahaha

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Palestine, Texas, USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 22, 2014

My wife and I stayed this past weekend while visiting family. The room was clean and quiet. The staff was very nice. The breakfast was not shabby. They had eggs, sausage and waffles. Overall I like the hotel. They do have a "safe charge" that I didn't read the fine print on but they are refunding it without an issue.

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San Antonio, Texas, United States
1 review
5 of 5 stars Reviewed November 23, 2014

The room was clean and nice. The bed was comfy and clean. The staff was so friendly and helpful. The breakfast was good. Next year for Wurestfest I will stay there again and again. The price was very reasonable.

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