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All 29 New Braunfels hotels

Quality Inn & Suites

2.5 of 5 Hotel   |   1533 IH-35 North, New Braunfels, TX 78130 (Formerly Hawthorn Inn)
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Quality Inn & Suites
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Ranked #24 of 29 Hotels in New Braunfels
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60 reviews from our community

Traveler rating
    15
    7
    15
    11
    12
See reviews for
16
15
4
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
3 of 5 stars Reviewed 1 week ago

I went to New Braunfels to visit with my 12 year old niece. She is an avid swimmer so I looked long and hard for a hotel with an indoor pool. This was the only one I found, amazingly. The hotel room was clean and comfortable but the overall facility was rather time-worn. The carpets were stained and the elevator... More 

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San Antonio, Texas
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed the weekend at this location mainly for the indoor pool for the kids. The water was too cool for them so they mainly used the hot tub. The room was clean and comfortable and large enough. The breakfast was decent, though we chose to eat breakfast out the next morning. Not sure if I would return, there are quite... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2015 via mobile

Yes, the hallway carpet is stained, but the room was large, clean, and bed was very comfortable. Good breakfast, and friendly helpful staff. Only one thing I will do next time is ask for a room away from the Interstate. Hahaha

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Palestine, Texas, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 22, 2014

My wife and I stayed this past weekend while visiting family. The room was clean and quiet. The staff was very nice. The breakfast was not shabby. They had eggs, sausage and waffles. Overall I like the hotel. They do have a "safe charge" that I didn't read the fine print on but they are refunding it without an issue.

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San Antonio, Texas, United States
1 review
5 of 5 stars Reviewed November 23, 2014

The room was clean and nice. The bed was comfy and clean. The staff was so friendly and helpful. The breakfast was good. Next year for Wurestfest I will stay there again and again. The price was very reasonable.

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1 review
5 of 5 stars Reviewed November 12, 2014

The room was nice and clean... the front desk staff was very friendly and knowledgeable. the manager went out of his way to make sure that my stay was excellent. the breakfast selection was nice. The pricing was fabulous!!

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Houston, Texas
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 28, 2014

Not bad for the price we paid, but the bed was so uncomfortable that my husband couldn't sleep. He spent the night watching TV in a chair. Defiantly a musty smell in the hotel. The breakfast was fine as well.

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Aransas Pass, Texas
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 26, 2014

I have no complaints For your information the breakfast is over by 9. I wish the ac got colder but it was 102 outside so it felt nice. They also should have more rooms with 2 beds. I like that they actually have smoking rooms. Although I didnt get one and never smelled it.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 15, 2014

Nasty carpet. Smells like an ashtray. Outdated. Run down broken down stained. I'm not a phobic.... But this place makes me phobic. Stay somewhere else. Besides being old it is unclean. Front desk employees are rude.

Was this review helpful? Yes 2
Tyler, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 12, 2014

Cracks in ceiling and peeling. Hole in sheets. Black mold and rust in shower. No other king beds available. Attendant didn't believe us about ceiling and said there wasn't housekeeping at that time (7:30p.m.) She gave me sheets to change myself. If I wanted to change sheets I would have stayed home. I've stayed with Choice before and we are... More 

Was this review helpful? Yes 2
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Additional Information about Quality Inn & Suites

Address: 1533 IH-35 North, New Braunfels, TX 78130 (Formerly Hawthorn Inn)
Phone Number:
Location: United States > Texas > New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 69
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Also Known As:
Quality Inn And Suites
Quality Hotel New Braunfels
Quality Inn New Braunfels
New Braunfels Quality Inn

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