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All 29 New Braunfels hotels

Hilton Garden Inn New Braunfels Hotel

3.0 of 5 Hotel   |   1501 Interstate 35 North, New Braunfels, TX 78130
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Ranked #4 of 29 Hotels in New Braunfels
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
MLM718 Crowley, Texas
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198 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Crowley, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We recently spent 2 nights at the Hilton Garden Inn. I was very impressed with all aspects of the hotel. The staff was very friendly and accommodating. The rooms were clean with comfortable beds and plenty of towels. We enjoyed the made-to-order breakfast each morning; the food was very good and the waitress was excellent and friendly. We also enjoyed... More

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Fort Worth, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were visiting friends and attending the New Braunfels Wurst Festival on Nov. !2th. We were able to secure an early check in with no hassles and unpack before visiting our friends and attending the Festival. The Hilton Garden Inn was a great place to stay and very central to locations we visited while in New Braunfels. I highly recommend... More

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HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

We are so glad you had a wonderful time at Wurstfest. Early Check in is not always possible, but we are happy to provide it when we can. We are fortunate to be selected by dozens and dozens of people that attend Wurstfest, the shuttle passes right by our front entrance and guests can shuttle to the park and not... More

Southampton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hilton Garden Inn over the weekend of the U.S. Grand Prix! Hotel prices in Austin were stupidly expensive and so we opted to stay a little further afield! This hotel is still only 50 mins from the circuit, New Braunfels and Gruene are lovely places to visit, the hotel is very reasonably priced, the staff were... More

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HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Thank you so much for your great review. Each of the past 3 years that Austin has been hosting the race, we have had many guests such as you stay with us and offer the same good compliments in addition to the money savings by staying just a bit further away from the race track. We hope to be of... More

Lake Jackson, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Excellent hotel. Not difficult to get to. Clean, helpful employees. On site bar and restaurant. They have smoking rooms available, which is nice these days. Free Wi-Fi. They have a nice garden gathering area downstairs, In the evening it is very nice to get outside and relax with a drink.

Review collected in partnership with Hilton Garden Inn

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HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Thank you so much for your wonderful review. Every staff member tries their best to provide outstanding guest service both from line staff to Management. Many guests enjoy our outdoor seating area off the Lounge area, it is nice to be outside, but shielded from view with the hedges around the patio. We look forward to seeing you again in... More

Fullerton, CA
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 23, 2014

We stayed first 2 nights in Marriott River hotel bed was soggy not worth the room price. Then stayed in condo rental in Port Aransas again bed soggy. Nice view and enjoyed stay. The Hilton had the best bed. Didn't see a jacuzzi Liked the black out curtains. Free internet service. Missed a bathtub

Review collected in partnership with Hilton Garden Inn

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HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Thank you for the wonderful review of our Hilton Garden Inn, your bed comparison almost reminded me of Goldilocks and the 3 bears... after the first 2 beds were not suitable, our Sleep System bed was just right. When we built the hotel, we made a conscious decision to omit the Hot Tub and instead build a larger pool and... More

Fort Worth, TX
Top Contributor
348 reviews 348 reviews
51 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed October 21, 2014

On the interstate, but tucked back some from the traffic, this hotel is very inviting! Loved the upscale décor and the complimentary coffee and teas. Cookies and bottled water nice touch as well. We knew this brand did not have a free breakfast, but being high ranking Hilton honor members we are quite often given free vouchers. We were not... More

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HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Thank you so much for the great review. Even though the Hotel is less than 5 yrs old, we recently gave the lobby a face lift and have been receiving many great comments such as yours. I am happy to hear that you noticed the wider hallways and the Keurig coffee makers. We strive to provide the best quality product... More

San Antonio, United States
1 review
4 of 5 stars Reviewed October 21, 2014

I stayed here while attending a conference. The room was very clean and quiet. I was very happy with everything except for the fact that the mattress was firm which made it very difficult for me to fall asleep. I sleep on a pillow top at home so the change was difficult for me. Had the bed been softer I... More

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HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Thank you for taking the time to review our Hilton Garden Inn and thank you for the kind words about our property. I know some people find the beds to be a little firmer and while many of our guests are delighted, some, like yourself are not accustomed. In the future, whether it be at our hotel or another, the... More

Spring, Texas
Contributor
20 reviews 20 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

For the second time in six months, I stayed at this hotel with a group of friends. Everyone, from Elaine, who helped with our reservations to Josh, who was at the front desk when I checked in provided excellent service. Bill Cyphers, GM, does a great job with this hotel. The restaurant is clean and has good selections for breakfast... More

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HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Thank you for taking the time to share your experience at our Hilton Garden Inn. I will be sure to pass along your words of praise to Elaine, Bill, and Josh, as well as all the wait staff in the restaurant. We are fortunate to have a great team in place and to have Bill Cyphers as our General Manager.... More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 15, 2014

I am very late in writing this review from last year ( October 2013 ). The hotel was nice and clean. The bathrooms were nice as well the towels though were very cheap. I am use to staying at full service hotels and the towels were thin and not plush. This hotel does come close to a full service since... More

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Houston, United States
1 review
3 of 5 stars Reviewed October 8, 2014

I've stayed at plenty of hotels, both luxury and scary. Although this hotel was beautiful and the staff was quite accommodating, I felt we paid a lot for a bad night's sleep. The beds were hard as rocks and the pillows did not help. The internet connection appeared strong, but wouldn't last, which would frustrate my 2 year old and... More

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn New Braunfels Hotel

Address: 1501 Interstate 35 North, New Braunfels, TX 78130
Phone Number:
Location: United States > Texas > New Braunfels
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn New Braunfels Hotel 3*
Number of rooms: 103
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