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All 29 New Braunfels hotels

Hilton Garden Inn New Braunfels Hotel

3.0 of 5 Hotel   |   1501 Interstate 35 North, New Braunfels, TX 78130
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Ranked #5 of 29 Hotels in New Braunfels
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jana M Spring, Texas
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191 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Spring, Texas
Contributor
20 reviews 20 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

For the second time in six months, I stayed at this hotel with a group of friends. Everyone, from Elaine, who helped with our reservations to Josh, who was at the front desk when I checked in provided excellent service. Bill Cyphers, GM, does a great job with this hotel. The restaurant is clean and has good selections for breakfast... More

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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I am very late in writing this review from last year ( October 2013 ). The hotel was nice and clean. The bathrooms were nice as well the towels though were very cheap. I am use to staying at full service hotels and the towels were thin and not plush. This hotel does come close to a full service since... More

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Houston, United States
1 review
3 of 5 stars Reviewed 1 week ago

I've stayed at plenty of hotels, both luxury and scary. Although this hotel was beautiful and the staff was quite accommodating, I felt we paid a lot for a bad night's sleep. The beds were hard as rocks and the pillows did not help. The internet connection appeared strong, but wouldn't last, which would frustrate my 2 year old and... More

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dfw
1 review
1 of 5 stars Reviewed 2 weeks ago

Horrible beds....Service not much better seemed like a total lack of knowledge or training. i would recommend looking elsewhere for this price. it was probably one of the most expensive and restless sleeps I've had.

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1 review
5 of 5 stars Reviewed 4 weeks ago

I chose to stop in for a night so I could explore New Braunfels and Gruene after a business trip in San Antonio. The hotel had an easy access right off of 35 south and it was close to a lot of the restaurants. Gruene was about 3 minutes up the road. The room was very comfortable and everything seemed... More

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HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Thank you so much for your recent visit and wonderful praise. Feedback, especially from such well-spoken customers like you, is very appreciated by guests searching for a Hotel in our area. We appreciate you taking the time to share your comments and feedback with us. Thanks again. Richard Weik, Director of Operations More

Seabrook, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Bed was extremely uncomfortable!! Very very hard. Told reception twice and was told they knew but owners did not want to spend the money to get new beds. the hotel itself was clean and in a good location to New Braunfels and San Marcos.

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HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Thank you for your review. As an owner of Hilton Garden Inn it can be difficult to hear critical feedback, since we care so much about our customers and want to provide value and satisfaction for every one of them. Allow me to apologize for the employee that gave you false information. The Sleep System Beds that we have in... More

Galveston, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This is a very pretty hotel, with lovely amenities, very friendly staff, and a lovely breakfast (at a cost). But if you're going there just to sleep, I would recommend a less expensive hotel, because at $179 a night (after taxes) it was probably one of the most expensive and restless sleeps I've had. The walls are so thin you... More

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Princeville, Illinois
1 review
5 of 5 stars Reviewed September 14, 2014

What a great place to stay, rooms are clean and comfortable. I stay because I have a bad back, and the air mattresses help me get a good nights sleep away from home. Internet is fast and easy to connect to. Bathroom showers are great, and the towels are the biggest of any hotels. I eat at their cafe most... More

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Texas
Contributor
17 reviews 17 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 13, 2014

Great bed.....very clean. Great bar tender.....Very nice....We did not eat breakfast there, but it looked like the food was very good. They have a buffet and to order breakfast. They also have a place for dinner, but we were not able to use it either. I just really wanted to take the bed home with me though.

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Corpus Christi, United States
1 review
5 of 5 stars Reviewed September 2, 2014

Love staying at Hilton Garden Inn!!! My sister and I always break up our trips from Corpus Christi,Tx to Austin,Tx by staying several nights at Hilton Garden Inn and shopping in New Braunfels. The staff is always wonderful and the atmosphere at the Inn is wonderful. Always a pleasant experience.

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Additional Information about Hilton Garden Inn New Braunfels Hotel

Address: 1501 Interstate 35 North, New Braunfels, TX 78130
Phone Number:
Location: United States > Texas > New Braunfels
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn New Braunfels Hotel 3*
Number of rooms: 103
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