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All 29 New Braunfels hotels

Hilton Garden Inn New Braunfels Hotel

3.0 of 5 Hotel   |   1501 IH-35 North, New Braunfels, TX 78130
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Hilton Garden Inn New Braunfels Hotel

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Ranked #5 of 29 hotels in New Braunfels
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
LadyZ06 Fort Worth, Texas
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149 people have reviewed this hotel

Traveler rating
    78
    46
    14
    7
    4
See reviews for
51
37
7
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Fort Worth, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Room was very clean and comfortable. Ergonomic chair worked well at the desk area and was well equipped with power outlets and USB ports. Bedding was very high quality , light weight and more than adequate to meet in-room conditions. Nice fridge and microwave, hair dryer were furnished as well as high quality shampoo/conditioner/shower gel and bar soap. Check-in and... More

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Houston, Texas
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel. Service at front desk, bar and restaurant was excellent. A/C in our room was out upon check; rerouted to another room with minimum grief. Separate pool and outside patio is excellent. Two additional comments; water pressure in the room sink is poor and the bar has very limited hours...like 6-9 PM.

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Amarillo, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

Very nice and clean hotel. I would stay in this hotel again. The staff was consistent and the only issue we had was the day of checkout. It took a a while to get our breakfast, but I bet this was a simple mistake. Hilton Gardens are one of my favorite hotels to stay in and I'd definitely recommend this... More

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1 review
5 of 5 stars Reviewed March 15, 2014

We have always had a good experience with all Hilton hotels, very modern, clean, good service, excellent staffs, safe and usually in good locations. Were never disappointed and never had a bad experience. We highly recommend Hilton.

Review collected in partnership with Hilton Garden Inn

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College Station, Texas
Top Contributor
211 reviews 211 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 9, 2014

While the property was fine, we encountered two big issues. The first should have been minor - simply that the door lock didn't work when we returned for the evening and they couldn't fix it at the time - instead of offering us another room, we were told that since we were only staying one night, they would just let... More

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San Antonio, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 25, 2014

At first, they could not find one of the 10 rooms we pre-booked. She was then shuffling to call her GM and trying to accommodate another room which she stated we would have to pay for, even though I pre-booked 10 and she only gave us 9. Then she went back to the location of the room keys and found... More

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Was this review helpful? Yes 1
Evanston
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 23, 2014

Newly revamped HGI. What sets this one apart is the staff. I was staying at this HGI for a medical procedure I was having in the area and was using points for payment. When my partner and I arrived and got to our room, it was clear I had inadvertently booked the wrong room. I called down to the front... More

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Conroe, United States
1 review
5 of 5 stars Reviewed February 20, 2014

Great stay at this hotel. Have stayed at Hampton Inn in town in the past but will be coming back. Clean and friendly helpful staff made for a very pleasant stay. Good location close to Gruene but away from the thick of it.

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Fort Worth, United States
1 review
4 of 5 stars Reviewed February 17, 2014

We only had one problem with a waitress that did not want to wait on anyone as the other waiter did his job and hers. Hopefully this has been resolved. Other than that it was a great place to stay with very friendly staff

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Lampasas, United States
1 review
4 of 5 stars Reviewed February 17, 2014

This was a great place to stay other than my coffee packets were already used and put back in place. There were plenty of places to eat near by. The hotel was clean and the staff were friendly, just had the one problem I found in the morning with the used coffee packets in my room.

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn New Braunfels Hotel

Address: 1501 IH-35 North, New Braunfels, TX 78130
Phone Number:
Location: United States > Texas > New Braunfels
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 29 hotels in New Braunfels
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn New Braunfels Hotel 3*
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Hotel in New Braunfels, Texas. Enjoy free Wi-Fi and free parking for hotel guests. Conveniently located on I-35, our New Braunfels hotel affords quick access to Guadalupe River, Comal River and San Marcos Premium Outlet shopping. As a New Braunfels hotel near Schlitterbahn, bring the entire family for fun in the sun at the world class water park. The area offers so much entertainment, you're sure to find New Braunfels among your favorite destinations.When traveling on business in the area, enjoy our free business center on-site. The Hilton Garden Inn Hotel in New Braunfels is convenient to many business districts in the area and also offers an on-site restaurant.Find great hotel specials and offers online. We look forward to welcoming you soon to the Hilton Garden Inn New Braunfels Hotel. ... more   less 
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