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Hilton Garden Inn New Braunfels Hotel

3.0 of 5 1501 Interstate 35 North, New Braunfels, TX 78130
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Hilton Garden Inn New Braunfels Hotel
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Hilton Garden Inn New Braunfels Hotel
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201 reviews from our community

Traveler rating
    106
    62
    17
    9
    7
See reviews for
72
49
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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spring, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel has a wonderful staff and amenities. The only problem with the hotel is that the beds we slept in were very hard and extremely uncomfortable. The hospitality and food were second to none. The overall facilities were very nice.

Review collected in partnership with Hilton Garden Inn

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Orlando, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

My wife and I recently stayed at the Hilton Garden Inn while visiting the Texas Hill Country. Location was perfect. What really sets this hotel apart from any other is the service. The front desk staff truly make you feel welcome and right at home. The hotel itself is in excellent condition and very clean. I did not have breakfast,... More 

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HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Thank you for visiting us. It's always nice to learn that we have exceeded expectations and especially on such an important occasion as was your event. We never lose sight that you, as all consumers, especially now due to the wonders of the web, have a range of options available to them when seeking out a business to meet your... More 

new braunfels, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was very clean and lives up to the Hilton standard. Very easy to get to and its not in the busy of New Braunfels but close to all. It is to get to the major highway and you do not hear the traffic. Our room faced the expressway and never heard the traffic. I will be staying here... More 

Review collected in partnership with Hilton Garden Inn

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HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

David, thank you for the wonderful review. While we are on the hwy, we do set back far enough as to not hear normal traffic. Thank you for staying with us, and we look forward to your next visit to the New Braunfels area. Richard Weik, Director of Operations. More 

Crowley, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently spent 2 nights at the Hilton Garden Inn. I was very impressed with all aspects of the hotel. The staff was very friendly and accommodating. The rooms were clean with comfortable beds and plenty of towels. We enjoyed the made-to-order breakfast each morning; the food was very good and the waitress was excellent and friendly. We also enjoyed... More 

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HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Good Morning MLM, Thank you for staying with us and thank you for the wonderful praise for our staff. All of our staff work very hard to make sure every guest has the same experience that you did during your visit. We are fortunate to have some great employees in the restaurant and bar that do their best to provide... More 

Fort Worth, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were visiting friends and attending the New Braunfels Wurst Festival on Nov. !2th. We were able to secure an early check in with no hassles and unpack before visiting our friends and attending the Festival. The Hilton Garden Inn was a great place to stay and very central to locations we visited while in New Braunfels. I highly recommend... More 

Review collected in partnership with Hilton Garden Inn

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HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

We are so glad you had a wonderful time at Wurstfest. Early Check in is not always possible, but we are happy to provide it when we can. We are fortunate to be selected by dozens and dozens of people that attend Wurstfest, the shuttle passes right by our front entrance and guests can shuttle to the park and not... More 

Southampton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 3, 2014

We stayed at the Hilton Garden Inn over the weekend of the U.S. Grand Prix! Hotel prices in Austin were stupidly expensive and so we opted to stay a little further afield! This hotel is still only 50 mins from the circuit, New Braunfels and Gruene are lovely places to visit, the hotel is very reasonably priced, the staff were... More 

Was this review helpful? Yes 1
HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Thank you so much for your great review. Each of the past 3 years that Austin has been hosting the race, we have had many guests such as you stay with us and offer the same good compliments in addition to the money savings by staying just a bit further away from the race track. We hope to be of... More 

Lake Jackson, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 26, 2014

Excellent hotel. Not difficult to get to. Clean, helpful employees. On site bar and restaurant. They have smoking rooms available, which is nice these days. Free Wi-Fi. They have a nice garden gathering area downstairs, In the evening it is very nice to get outside and relax with a drink.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Thank you so much for your wonderful review. Every staff member tries their best to provide outstanding guest service both from line staff to Management. Many guests enjoy our outdoor seating area off the Lounge area, it is nice to be outside, but shielded from view with the hedges around the patio. We look forward to seeing you again in... More 

Fullerton, CA
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 23, 2014

We stayed first 2 nights in Marriott River hotel bed was soggy not worth the room price. Then stayed in condo rental in Port Aransas again bed soggy. Nice view and enjoyed stay. The Hilton had the best bed. Didn't see a jacuzzi Liked the black out curtains. Free internet service. Missed a bathtub

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Thank you for the wonderful review of our Hilton Garden Inn, your bed comparison almost reminded me of Goldilocks and the 3 bears... after the first 2 beds were not suitable, our Sleep System bed was just right. When we built the hotel, we made a conscious decision to omit the Hot Tub and instead build a larger pool and... More 

Fort Worth, TX
Top Contributor
350 reviews 350 reviews
51 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed October 21, 2014

On the interstate, but tucked back some from the traffic, this hotel is very inviting! Loved the upscale décor and the complimentary coffee and teas. Cookies and bottled water nice touch as well. We knew this brand did not have a free breakfast, but being high ranking Hilton honor members we are quite often given free vouchers. We were not... More 

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HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Thank you so much for the great review. Even though the Hotel is less than 5 yrs old, we recently gave the lobby a face lift and have been receiving many great comments such as yours. I am happy to hear that you noticed the wider hallways and the Keurig coffee makers. We strive to provide the best quality product... More 

San Antonio, United States
1 review
4 of 5 stars Reviewed October 21, 2014

I stayed here while attending a conference. The room was very clean and quiet. I was very happy with everything except for the fact that the mattress was firm which made it very difficult for me to fall asleep. I sleep on a pillow top at home so the change was difficult for me. Had the bed been softer I... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonNB, Owner at Hilton Garden Inn New Braunfels Hotel, responded to this review

Thank you for taking the time to review our Hilton Garden Inn and thank you for the kind words about our property. I know some people find the beds to be a little firmer and while many of our guests are delighted, some, like yourself are not accustomed. In the future, whether it be at our hotel or another, the... More 

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Additional Information about Hilton Garden Inn New Braunfels Hotel

Address: 1501 Interstate 35 North, New Braunfels, TX 78130
Phone Number:
Location: United States > Texas > New Braunfels
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn New Braunfels Hotel 3*
Number of rooms: 103
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Hotel Style:
#2 Romantic Hotel in New Braunfels
#4 Business Hotel in New Braunfels
#4 Family Hotel in New Braunfels

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