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Hilton Garden Inn New Braunfels Hotel

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1501 Interstate 35 North, New Braunfels, TX 78130
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Hilton Garden Inn New Braunfels Hotel
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250 Reviews from our TripAdvisor Community

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Traveler rating
    129
    79
    21
    13
    8
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103
56
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Keller, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our stay was for 5 nights and while we were not there for vacation the hotel was completely booked with lots of families. There are numerous family friendly things to do in this small town. Schlitterbahn Water Park, Comal River tubing etc. Several historic cities such as Gruene and also shopping at the Tanger Outlet Mall.

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Mansfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel location made for easy access to/from our different activities in the New Braunfels area. The accomodations were excellent and the breakfast staff were friendly. We had a very comfortable stay here.

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1 review
4 of 5 stars Reviewed 1 week ago

The bed was awful. When I laid on the bed it was like laying on a board. I was not informed that I was able to adjust the firmness of the mattress upon check in. Even after being told how to adjust the mattress I went back to my room to check and it was on soft, but the mattress... More 

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Houston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It is located off IH 35 with easy access in both directions. We went to Gruene for dinner and it is a short drive away using the backroads and avoids the main traffic. Beware - they do not have anything free for breakfast, you must use their dining room and pay $6 or $10!

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was nice and clean and staff was pleasant but the beds were just uncomfortable. We even tried adjusting them as suggested as a "feature" but we still woke up every morning with pain in our necks and whole bodies. Would not recommend if you value a good night's sleep unless you like firm beds.

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Kingwood, TX
Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I were supposed to stay a couple of nights at the hotel. We stopped in Gruene and had dinner and then came over to the hotel at about 6:30 to check in. Extremely clean, nice atmosphere and a good location - one of the reasons we have stayed here a few times. As we were walking in,... More 

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Ft Worth, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very impressive hotel. The room was very clean and the beds are very comfortable and can be adjusted to your comfort. The staff were incredible. And that makes all the difference in the world. I will definitely be coming back. And I hope to see Romero there again. He was just a true blessing to us. God Bless you Romero!... More 

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Fort Worth, Texas
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed 3 nights in New Braunfels. The first two were in a condo on the Comal River. When we decided to extend our stay for another night, the condo was unavailable so I booked us at the Hilton Garden Inn. My only regret is that we didn't stay here for all 3 nights. The rooms are very spacious.... More 

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Midland, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Lobby and staff were very nice. Rooms were ok but the beds are extremely hard!! Only stayed for one night so did not complain to staff. Had I been there longer I would have. Hotel is tricky to pull into off of interstate - not well marked for turn in. There were children running up and down the halls late... More 

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Dallas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Our reservations were confirmed by Expedia and when we arrived Hilton didn't have rooms, they did accommodate us and we very much appreciated that, but had a hard time getting them to honor the 3rd Party Expedia confirmed rates. Did not appreciate being scolded for using Expedia in front of all the other guests at check in. It took over... More 

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