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Fairfield Inn & Suites New Braunfels

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1465 IH 35 North, New Braunfels, TX 78130
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1 room 1 adult
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Fairfield Inn & Suites New Braunfels
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151 Reviews from our TripAdvisor Community

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San Antonio, Texas
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The good vibe of this place cancels out the one small strike against it. We liked everything about it from the staff to the decor to the comfy bed. The only problem was the A/C didn't kick in for a little while, and then it seemed like it went into overdrive. My overall experience was so good that I'd try... More 

Helpful?
Thank Erin M
Las Vegas, Nevada
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Staying here on business for 4 weeks and I have enjoyed my time here. The ladies at the front desk are amazing as they are always so polite and nice. The night manager is awesome! I would recommend a stay here and they also give free breakfast in the morning and its fairly decent. The parking situation is decent and... More 

Helpful?
Thank Ryan T
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Hi Ryan T, Thank you so much for choosing to stay with at the Fairfield Inn & Suites New Braunfels! I will be sure to share your great comments with my team! We hope to see you again soon! More 

Williamsburg, Iowa
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was an acceptable stay but I didn't feel that I got the value that I get at other Fairfield's in other locations. This room had a refrigerator but no microwave. The bed was hard and I didn't get a good quality sleep. We have tried several hotels in New Braunfels and this seems to be a problem city-wide. The... More 

Helpful?
Thank Cooperton
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Hi Cooperton, Thank you for choosing to stay with us during your visit to New Braunfels. I am sorry you didn't get a good night sleep and that you felt our beds were too hard. The next time you come to town let me know and I will be sure to add a foam mattress pad to your bed for... More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

This property had it all. Very caring, friendly and concerned staff. Great AAA rate with Marriott Rewards. Room was first rate. Great location, parking, and access. Most definitely will stay here again. Lots of other choices, but will stay here.

Helpful?
Thank Pat M
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Thank you so much for choosing to stay with us here at the Fairfield Inn & Suites, New Braunfels! I am happy to hear that you enjoyed your and that you will be back! Thank you again and have a great day!!! Happy New Year!! More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Stayed for 1 night. Very quiet hotel, not many others staying the night we were there. Very easy to get to, close to plenty of places to eat. Nice breakfast bar in the morning. Overall it was nice, but nothing overly exciting. Would stay again only because it's a Marriott.

Helpful?
Thank lcsoccermom
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

HI lcsoccermom! Thank you for choosing to stay with us here at the Fairfield Inn & Suites New Braunfels! I am happy to hear you enjoyed your stay and that you will return!! Happy New Year and I hope to see you soon!! More 

Az
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 3, 2016

I recently stayed two nights while in town for my daughters wedding. Rooms were ready when we arrived. The girl at the front desk could of been a bit more pleasant we thought. Rooms were clean and the beds very comfortable. Even though we were on the 4th floor, we awoke to the smell of bacon each morning, and the... More 

Helpful?
1 Thank butterflyy2000
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Hi butterflyy2000, Thank you for choosing to stay with us at the Fairfield Inn & Suites New Braunfels during your visit to our area. I am glad to hear you had no issues and enjoyed our stay. The next time you stay with us we will accommodate you on the opposite side of the building.This will keep you from smelling... More 

Christoval, Tx
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 17, 2015

The hotel was newer, clean and fairly modern. We have stayed in other Fairfield Inns before and they are consistently nice. The only disappointment we had was that breakfast was over by 10 AM. I mean the food was gone and a guy was vacuuming up the floor. He said they were through with breakfast at 9:30. Very disappointed. I... More 

Helpful?
Thank Reenjim
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Morning Reenjim, Thank you for staying with us here at the Fairfield Inn & Suites New Braunfels during your visit to the area. It's great to hear compliments about our place! I am sorry that breakfast was over by the time you came down. I am truly sorry if my staff didn't offer you at least something simple to eat.... More 

Arlington, Texas
Level Contributor
239 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed December 16, 2015

This is a usual fairfield inn and suites. The only think unusual about it is the staff. They go out of there way to make sure your stay is comfortable. Example... I needed to shred some document - no problem, just step into the office and she let me shred. I needed bit of breakfast after the breakfast hours, no... More 

Helpful?
Thank williampacker
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Hi williampacker! Thank you for staying with us at the Fairfield Inn & Suites New Braunfels, TX!! I am happy to hear that my staff was friendly and accommodating! That's what we are here for! We hope to see you again soon! Next time you visit we will show you that we are a 5 star hotel! Thank you again!... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 28, 2015

The Hotel was very clean with a great breakfast. The rooms are less than expected for the price. The pool was closed however which was a big dissapoinment. This is one of the most expensive Hotels in the area and I booked here specifically because of the pool. I called around and this was the only place in the area... More 

Helpful?
Thank Paul L
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Dear Paul L, I would like to thank you for staying with us during your visit to New Braunfels. I would also like to apologize for having to close down the pool. We had to close it for your safety while some unforeseen maintenance issues were being tended to. I am very sorry for the inconvenience this may have caused... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed November 25, 2015

My over all experience was good. The breakfast was good however the first floor smelled like bacon. The lady at front desk carla was really nice always with a smile and asking if we needed any help. Noting compared to the afternoon lady really rude. My room was clean and fresh. I would surely go back.

Helpful?
Thank jiznii s
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Dear jiznii s, Thank you for staying with us during your visit to New Braunfels, TX. I am happy to hear that Carla was nice and pleasant and that you enjoyed your stay. The rest of my staff is usually just as helpful. I am sorry that they didn't display that during your stay. We hope to see you again... More 

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