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Microtel Inn & Suites by Wyndham New Braunfels

GreenLeadersSilver level
2.0 of 5
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1175 North Business IH 35, New Braunfels, TX 78130
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Microtel Inn & Suites by Wyndham New Braunfels
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Ranked #13 of 29 Hotels in New Braunfels
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
tonycannella86 Mineral Wells, Texas
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298 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Mineral Wells, Texas
4 of 5 stars Reviewed 2 days ago NEW

Booked this room on a weekend in the summer. The property was fairly conveniently located near the river, restaurants and the concert venue. The price was a little steep but not too far from other hotels in the area and the room was clean and comfortable.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, • Thank you for providing us with feedback on your recent stay at the Comfort Suites. We are so pleased that you enjoyed our convenient location and clean rooms! We appreciate your patronage, and look forward to your next stay with us! Regards, The Management Team Microtel Inn and Suites New Braunfels More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Very friendly staff, great location, excellent value, very clean. Have stayed at this location a couple of years ago and will look here again when back in the area. Rooms are comfortable, and clean...

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for this kind review. We love our loyal fans and I can't tell you how great it is to hear that you enjoyed your stay with us.. I’ll be sure to pass your comments to our team. Thanks again for the great review! Regards, The Management Team Microtel Inn and Suites New Braunfels More 

Magnolia, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My room was very adequate. Clean and no problems. In a resort town it is hard to find a good hotel with a reasonable rate. Staff is excellent. It isn't a resort hotel, I don't think it should be compared to a more expensive facility.

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback on your recent stay at the Microtel Inn and Suites. We are very pleased to hear that your stay with us was pleasant. We pride ourselves on providing guests with clean affordable rooms and great customer service. Thank you again, and be sure to stay again... More 

Green Valley, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean, friendly, good location at an excellent price! I recommend it completely. You won't be sorry. The desk person at check-in allowed me to use a back door and roller cart for my luggage since I hurt my back and was traveling alone. This really helped me out a lot. Although I didn't take advantage of the free breakfast... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for this glowing review! Your comments are so rewarding as they let us know we are achieving our goal of guest satisfaction. I will be sure to share your kind words as further encouragement to our entire staff. We look forward to welcoming you back very soon! Regards, The Management Team Microtel Inn and Suites... More 

Denison, Texas, United States
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a family trip to a water park. There were 2 adults and 2 kids in on e room and / adults three kids in another room. The room are not as big as some higher priced rooms and that was expected. They were big enough for us to get around albeit some luggage dN I got was required... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes 1
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you so much for this excellent review! It is so wonderful to hear that you had a great stay with us and I want to thank you for praising our product and our service. I will pass along your positive comments to our team for further encouragement; it is always nice to see the outcome of... More 

Quincy, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

Very tiny rooms, tiny bathroom. Run down. Needs remodeled. Stains on bed skirt and window seat. Carpet dirty.

Review collected in partnership with Microtel Inn & Suites by Wyndham

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MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for your review. I apologize that we failed to meet your expectations on your recent stay with us. I will address all the negative aspects of your stay with the entire staff in order to improve our service to each and every guest. Thank you for sharing your experience, we value all feedback. Regards, The... More 

Round Rock, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The beds were OK. You can hear everything around you. The walls were dirty and needed to be cleaned. The carpet was stained. The white comforter had a big brown stain on it right in the middle. Will be staying somewhere cleaner next time.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes 1
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, We are so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue. Again, we are extremely sorry that your experience with our hotel was not satisfactory. We... More 

Lake Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

"It stinks in here!" was my 4 year old niece's comment upon entering the lobby. The room didn't smell any better. Hard boiled eggs were horrible and the roof leaked when raining. A 2.5 inch "water bug" greeted me in the morning. Luckily the AC was so loud we didn't hear much in the hallway even though we were right... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes 1
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for taking the time to review our property. We apologize for failing to meet your expectations in several areas during your stay. We appreciate your candid feedback and have used it to improve and provide a better experience for our guests. We hope you will give us a chance to change your opinion in the... More 

Spring, Texas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stained pillow case and window seat. Smelled bad walking through the hotel. decent upgrades to bathroom but still very limited space on counter top. Breakfast was good! Hotel staff very friendly! Not worth the price

Review collected in partnership with this hotel

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback from your recent stay. I see that you enjoyed your stay but had a few issues with your room. I would like to start by sincerely apologizing for these inconveniences. I will pass your comments onto the correct team members to ensure that they are corrected... More 

Menomonee Falls, Wisconsin
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We were in New Braunfels for a wedding and pleased to find a hotel that was clean, in a convenient location, offered a basic continental breakfast all for a reasonable rate! We would recommend to other families on vacation in the area!

Review collected in partnership with this hotel

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, We are so pleased to hear you had a great stay with us!! Thank you for sharing this feedback, we value and utilize all guest comments. Here at the Microtel Inn & Suites, we pride ourselves providing clean rooms, great amenities, and excellent customer service so we are glad you enjoyed all that we have to offer.... More 

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