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Microtel Inn & Suites by Wyndham New Braunfels

GreenLeadersSilver level
2.0 of 5
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1175 North Business IH 35, New Braunfels, TX 78130
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1 room 1 guest
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Microtel Inn & Suites by Wyndham New Braunfels
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337 Reviews from our TripAdvisor Community

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Traveler rating
    107
    113
    68
    30
    19
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155
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (337)
  • Mar-May only
    (76)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (43)
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ABILENE
Level Contributor
5 reviews
2 of 5 stars Reviewed 1 week ago

Hotel seemed clean but you definitely felt like it was a BUDGET hotel. The atmosphere and decor left me feeling uneasy. A hot breakfast was available until 10:00, which is nice but very small seating area. The parking lot is small and on a hill, a bit difficult to park. The staff was polite. For the price of $150/night not... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for sharing feedback from your recent stay at the Microtel Inn and Suites. We apologize for the disappointments you experienced that caused your stay to be anything less than satisfactory. We are very sorry to hear that our decor left you with an uneasy feeling... that is certainly not our goal! We also appreciate the... More 

Burlington, WI
1 review
3 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the hotel except for a few things that made it less than perfect: I saw 2 cockroaches while staying there. Completely grossed me out, not sure if they were brought in by other guests or already resided there because the room was very clean otherwise. The pool was my next issue, kind of small but... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for sharing feedback from your recent stay at the Microtel Inn and Suites. We certainly appreciate the compliments on our safe, comfortable location. We do regret that you experienced a couple of disappointments during your stay, and we would love to welcome you back in the future with the goal of exceeding your expectations. Thank... More 

The Woodlands, Texas
1 review
2 of 5 stars Reviewed 1 week ago

Poorly run hotel. 1 bath towel for 2 people, no wash cloths, no hand towels. No plug in the tub to hold the water in. A dirty sock was under the desk and worn out pillows I told the manager when leaving, and all he had to say was.."I will tell housekeeping. I am a Wyndham Reward Member who comes... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for the feedback from your recent stay at the Microtel Inn and Suites. We are very sorry to hear that you were unsatisfied with your stay; the issues you experienced in your room are certainly regrettable. We will be sure to address your concerns with the housekeeping and maintenance departments. We appreciate your patronage, and... More 

Katy, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

M room was disgusting and spelled of mold. When I went to plug in my phone I saw a moldy box spring and mold growing on the wall. I am terrified for my health after breathing in the air. I felt like I was suffocating all night. I will never be back. Shame on you Wyndham Hotels. I thought youhelp... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Amanda, Thank you for reviewing your recent stay. We are deeply sorry that you were troubled during your stay. We certainly always want our guests to breathe easy and feel relaxed during their stay. We will be sure to address your concerns with our housekeeping and maintenance teams to ensure any potential issues are taken care of. We appreciate... More 

Houston, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The continental breakfast fell short to our family expectations. There was only 1 waffle maker and there was always a line 4-deep for waffles between 7:30-8:30 am. Each table in the breakfast area had 2 or 3 chairs which made it hard for a larger family. We stayed for 3-nights and there was no variety in the breakfast selection. It... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for providing details of your breakfast experience during your recent stay at the Microtel Inn and Suites New Braunfels. We regret that our offerings did not meet your expectations. We value all guest comments and feedback, and yours will certainly serve as an opportunity for improvement. We hope to one day exceed your expectations on... More 

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