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Microtel Inn & Suites by Wyndham New Braunfels

GreenLeadersSilver level
2.0 of 5
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1175 North Business IH 35, New Braunfels, TX 78130
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Microtel Inn & Suites by Wyndham New Braunfels
Best prices for: 1 room 1 guest
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Ranked #13 of 29 Hotels in New Braunfels
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 5 days ago
s c Houston, Texas
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283 reviews from our community

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    55
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120
61
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Not a bad place to stay - it is newish. This was booked at a group rate for a tennis tournament. The rooms are compact but complete. The wall length mirror was a stab at enlarging the room or making it super entertaining. The fridge and microwave were appreciated. The tiny bathroom served me and my son OK but if... More 

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Wappingers Falls, New York
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We needed a Hotel in New Braunfels. We found the hotel on an app that told us what was near by. This Hotel is located on a Busy road and intersection. The hotel looked average on the outside and inside in the hallways. The room was better than expected.Neat and Clean. We where only stayin for a few hours .So... More 

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St.Paul, MN
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Microtel has been nicely remodeled. The rooms are newly painted, and linens are fresh. Overall, it seems to be a well kept site. Parking lot is large. We did not swim, but the pool is open to traffic and was not as private as I would have preferred.

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mt pleasant tx
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place, clean, nice staff, comfy beds, plentiful breakfast, near everything. Safe location and did I say CLEAN and smells nice

Review collected in partnership with Microtel Inn & Suites by Wyndham

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MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Pamela, We appreciate your review regarding your most recent stay with us. It is appreciated. We are very thrilled to hear that how pleased you were with our hotel and service. We have a high standard for cleanliness, and we glad that you found your room to be very clean and comfortable. We are also glad that you enjoyed... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

Every room including the lobby is so full of dust, it was hard to breath. Our room was dirty when we checked in. We ask for a different room, no one ask why we want to change rooms. No one ask us how everything is going, nothing. The staff was friendly but not professional. We've been working in the hospitality... More 

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MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, We are extremely sorry to read about your unfortunate experience here at our hotel .We apologize for your dis-satisfaction during your time with us. The comments you posted on Trip Advisor are being shared with the appropriate management team here so that the necessary improvements can be made where feasible. We hope you will give us another... More 

A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago

This hotel is DISGUSTING!!!! Stains all over carpet, couch and chairs ... The elevator is gross also .. At 1:30 in the morning the smoke detectors went off so who can sleep after that .. Then in the morning the elevator was broken . We only stayed here due to the previous ratings well guess I can't go by them... More 

Was this review helpful? Yes 2
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Please accept our sincerest apology for the inconvenience that you experience during your recent stay with us. We assure you that this is not the usual standard of our service to our guests. I have shared your feedback with our management team and will take care all the required actions to solve such issues and guarantee that... More 

Pearland, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one night while visiting family. Check-in process was quick and painless, the employee was courteous and helpful. The room was clean and comfortable. Check-out was even faster. I will definitely be staying here again.

Review collected in partnership with this hotel

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate your wonderful feedback and we are so glad you enjoyed your stay with us. We look forward to serving you again the next time you are in the area. Sincerely, The Management Team at Microtel Inn & Suites... More 

Houston
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Conviently near everything you want to do or where you want to go. Thank you for adding bananas to breakfast bar. Personnel great and helpful. Comfortable room for recharging to go out again or to meet next day.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Guest, Very kind words, we thank you! We are so happy that you were able to enjoy our great location and accommodations. It is always nice to relax after a long day traveling. We have a great team and I will share your comments with them. We hope you visit us again when you are in the area. Sincerely,... More 

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