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Microtel Inn & Suites by Wyndham New Braunfels

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1175 North Business IH 35, New Braunfels, TX 78130
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Microtel Inn & Suites by Wyndham New Braunfels
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Ranked #12 of 29 Hotels in New Braunfels
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A recent review
5 of 5 stars reviewed 4 days ago
DaddyFairbanks Burnet, Texas
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256 reviews from our community

Traveler rating
    82
    91
    53
    18
    12
See reviews for
107
54
11
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Burnet, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

My girlfriend and I had gone to a Spurs game the day of and didn't feel like driving the entire three hour trip back home. We arrived there at around midnight. The showers were very hot and I think we might have stayed in the shower for two hours or more. There's honestly not a whole lot to say about... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, We appreciate your review regarding your most recent stay with us. We are happy to learn that you were satisfied with the overall stay with us. We have a high standard for cleanliness, and we glad that you found your room to be very clean and comfortable. We are happy to hear that our service and amenities... More 

Houston
1 review
5 of 5 stars Reviewed 1 week ago

The Microtel Hotel was very nice and convenient. My family and I found this online and it turned out to be nicer than expected and with a great price.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, We greatly appreciate your comments regarding your recent stay with us. We are pleased you found our location satisfactory to your needs and enjoyed your stay. We do strive to ensure all of our guests needs are met providing superior customer service. We appreciate your business and look forward to seeing you again on your next visit!... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at several hotels for this trip. This hotel was my favorite, and we are coming back! From the cute window seat in our room to the comfortable bed to the clean bathroom, I have no complaints. Breakfast was also good, but can improve a bit. The staff were very nice and helpful as well. Thank you for making... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Katie, Thanks for your fantastic review. We have a high standard for cleanliness, and we glad that you found your room to be very clean and comfortable. Our staff works hard each day to provide unforgettable experiences for guests, and we’re overjoyed that you experienced just that. I have shared your feedback with our entire team. Thank you again... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The stay was pretty good, the internet was horrible though. But what I am noticing all around the San Antonio/Austin/Killeen area is that all of the hotels we have stayed in, the internet is just aweful. So do not expect lightning internet speeds when you come this way. I had to turn on my 4GLTE internet from Verizon and it... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for staying at hotel and sharing your experience with us. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We apologize about the internet issue that you experienced during your stay with us. I will share your feedback with our team to make sure this won’t... More 

Houston, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel ALOT and found Microtel a very comfortable place to lay my head. Rooms were always clean, staff was courteous and manager was very helpful. I will definately go back and would highly recommend this to anyone looking for a nice hotel in the area. Big thanks from Houston.

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Rudy, Thank you so much for sharing your wonderful experience with TripAdvisor. We are very pleased that you had a great experience with us and enjoyed our convenient location. Clean rooms and helpful courteous service are our highest priority. Thanks once again for recommending us and please know we value your comments and appreciate the feedback. All the best... More 

Brussels, Belgium
Contributor
19 reviews 19 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was our first stay in a Microtel and we were pleased by our stay. The room was very small though but we were only staying for the night so it was sufficiant. The breakfast was average but nothing to complain about.

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your feedback. We are pleased that overall enjoyed your stay with us. We consistently strive to ensure our guests feel the welcoming, warm, helpful and attentive service from the moment they arrive until their departure, which I am pleased you did experience. All the best and we... More 

New York City, New York
1 review
1 of 5 stars Reviewed 3 weeks ago

Both the temperature for heater in the room and the water for shover was disabled in all the rooms. It was cold. I got sick after my stay. I travel every week I have never seen such a thing. They had no extra blankets when requested. The is no isolation in the walls. You hear people like sitting next to... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Please accept our sincerest apology for the inconvenience you experience about your recent stay with us. We assure you that this is not the usual standard of our service to our guests. We have reviewed each of your comments and have taken appropriate action to resolve each issue. Again, we are extremely sorry that your experience with... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at Micotel on a Monday, as we were moving and everything had been packed. Mr. Patel was very courtious at check! We will definitely stay again when we are in New Branfuels! Rooms were very clean, and breakfast was great!!!

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Microtel Inn & Suites by Wyndham New Braunfels, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review of our property. We are always pleased to hear that our guests enjoyed their stay with us. Our highest priority is to provide comfortable and friendly accommodations. It’s pleasing that you highlighted our GM. I will surely share this thing to Mr. Patel. Please know we value... More 

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