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Courtyard by Marriott New Braunfels River Village

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750 Interstate 35 North, New Braunfels, TX 78130
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Courtyard by Marriott New Braunfels River Village
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Courtyard by Marriott New Braunfels River Village
Courtyard by Marriott New Braunfels River Village
Courtyard by Marriott New Braunfels River Village
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302 reviews from our community

Traveler rating
    189
    69
    23
    13
    8
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102
67
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66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Athens, Georgia
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

A very good experience - this a modern and clean hotel, the rear grounds backing onto the river are very attractive and the staff were all very helpful and efficient. Nothing to fault from my experience and somewhere I would definitely return to if i was back in the area

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Springdale, Arkansas
1 review
5 of 5 stars Reviewed 3 weeks ago

A friend and I spent our spring break here. And, I must say that the experience was AMAZING! When we arrived we were instantly greeted and take care of. The days we were there we got treated like royalty! The staff was always attentive and outgoing to talk too. There was a young man by the name of Arman who... More 

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Naperville, Illinois
Top Contributor
103 reviews 103 reviews
30 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I originally booked this hotel about 6 weeks before we traveled at a then cheaper rate for paying the entire cost in advance. A few days before I traveled, I went online to check some details and noticed that the regular refundable price was significantly cheaper. I posted my disappointment on Trip Advisor before leaving. When I arrived, the hotel... More 

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Frankfort, Kentucky
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here so many times (probably over 100 nights) both for business and pleasure. It never gets old. The staff have always been helpful, the property is immaculate, and the amenities make the stay so relaxing. On-site dining options, restaurants close by, pool, hot tub, THE RIVER!!! It is one of the best Courtyard properties I have seen.

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Vanessa R, Front Office Manager at Courtyard by Marriott New Braunfels River Village, responded to this review

Dear William H, Thank you for your recent stay at Courtyard Marriott New Braunfels River Village. We appreciate the excellent feedback. We are delighted that you have enjoyed every one of your stays with us. We hope that we can continue to deliver that Great Customer Service and you continue to stay with us. Thank you, Vanessa R More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Actually were back from new braunfels we arrived last thrusday with my senior parents; we have a great time on the river and the locations (pool and gardens). They have a great service, the room was very clean and smoking free. Every chance or holidays we go to new braunfels to relax and some shopping time, we try this hotel... More 

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Vanessa R, Front Office Manager at Courtyard by Marriott New Braunfels River Village, responded to this review

Dear Marely L, Thank you for your recent stay at Courtyard Marriott New Braunfels River Village. We appreciate the feedback. Customer Service is #1 and we strive to make every guests' stay an enjoyable one. We hope to see you again soon whenever you travels bring you back to New Braunfels. Sincerely, Vanessa R. More 

Lafayette, Louisiana
1 review
5 of 5 stars Reviewed 3 weeks ago

Arman was excellent! We will return to this hotel because of him! He was very helpful, kind, and had good manners. He was attentative to the elderly. He was never rude. He always had a smile on his face.

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Vanessa R, Front Office Manager at Courtyard by Marriott New Braunfels River Village, responded to this review

Dear Macy G, Thank you for your kind words. Arman is a valued employee and a Great asset to our team. We really appreciate you taking the time to tell us about your stay at Courtyard Marriott New Braunfels River Village. We hope you visit us again soon. Thank you, Vanessa R More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I totally recommend your stay in this beautiful, safe, friendly, and clean place! The view is beautiful and the staff is so friendly. The house keeping staff was extra attentive when I requested more towels. They made me feel right at home! Oh, and not to mention the superb customer service that the front desk, especially Arman, has provided through... More 

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Vanessa R, Front Office Manager at Courtyard by Marriott New Braunfels River Village, responded to this review

Dear JMorin75, Thank you for your recent stay at Courtyard Marriott New Braunfels River Village. We are delighted to hear you had a wonderful stay. Thank you for your kind words about all of our staff in particular housekeeping and Arman at the front desk. We have an amazing team and we strive to make everyone's stay an enjoyable one.... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My family and I had an occasion that called for a one night stay at the Courtyard - New Braunfels, Texas on Saturday, March 28, 2015. We were very impressed with the facilities and grounds of the property. The views were incredible and support staff was warm and friendly. This property is six years old and kept in great shape.... More 

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Vanessa R, Front Office Manager at Courtyard by Marriott New Braunfels River Village, responded to this review

Dear Firedawg55, Thank you for taking the time post your feedback on your experience here at the Courtyard by Marriott New Braunfels River Village. We are delighted that you enjoyed the Bistro bar and restaurant and the food that they provided. This information has been passed along to the Director of Food and Beverage and appreciates the feedback. As we... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Due to the lack of sufficient services, I have advised the Courtyard by Marriott in New Braunfels, TX that I will be checking out three days early and moving to another hotel in the area. This is my last plea to corporate management to fix some very fixable problems. It seems that they are blindly following a checklist that will... More 

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Vanessa R, Assistant General Manager at Courtyard by Marriott New Braunfels River Village, responded to this review

Dear Mr. Foskey, Thank you for taking the time to send us your feedback on your experience here at the Courtyard by Marriott New Braunfels River Village. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all the... More 

corpus christi
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were pleased with the hotel and found the room with a balcony view of the river to be very peaceful. The room had good space, and was clean. We enjoyed sitting on the balcony in the evening with view of river.

Was this review helpful? Yes 1
Vanessa R, Front Office Manager at Courtyard by Marriott New Braunfels River Village, responded to this review

Dear kndcctex, Thank you for your recent stay at Courtyard Marriott New Braunfels River Village. We are delighted that you enjoyed one of our river view balcony rooms and had a peaceful stay. Come back and see us again whenever your travels should bring you back to New Braunfels. Sincerely, Vanessa R More 

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