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All 29 New Braunfels hotels

Comfort Suites

2.5 of 5 Hotel   |   1489 I-35 North, New Braunfels, TX 78130
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Ranked #12 of 29 hotels in New Braunfels
A recent review
5 of 5 stars reviewed 1 week ago
PigNuts Fort Mohave, Arizona
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70 people have reviewed this hotel

Traveler rating
    27
    14
    15
    11
    3
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30
19
2
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Fort Mohave, Arizona
Top Contributor
51 reviews 51 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Can't say enough good things about this place, the staff and management. Doing very well indeed! Was quiet, comfy and clean clean! Great Place, easy to find close to shopping, very comfortable Pool/Hot tub were grand and exercise facility was nice. Breakfast was yum yum.......stay here, you will not be sorry.

Was this review helpful? Yes 2
Tecumseh, Oklahoma
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great place to stay, easy to find, close to shopping, eating, activities. Room was very large, clean and beds very comfortable. Pool/hot tub was great and the exercise facility was nice. Breakfast was good, the staff friendly and helpful. Will stay here again. Highly recommend!

Was this review helpful? Yes 6
Sharon L, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your review, We're happy to hear that you enjoyed your stay with us! I will definitely share it with our staff, and I know that they too will be happy to know that their hard work is recognized and appreciated.Thank you again, and we will see you on your next visit to New Braunfels. More

Houston, Texas
Top Contributor
51 reviews 51 reviews
44 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed March 4, 2014

Very surprised with the quality of this hotel. To be honest, it did not really stand out from the highway when compared to other neighbouring hotels. But everything was spotless and tastefully renovated. Kudos to housekeeping for a great job. Could not find any fault and nothing to complain about. Room was modern, clean and very spacious for our family... More

Was this review helpful? Yes 8
Sharon L, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time for review our hotel. I sincerely appreciate your kind word "One of the best - 5 stars no doubt! .Your survey is music to our ears! So glad we met your expectations .I will share them with our housekeeping staff. I know they will be overjoyed to know that their efforts are not going... More

Houston, Texas
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 2, 2014

My husband and I stay here yet again and as always it was wonderful.(renovations underway) The place is clean and service is top notch as it has been over the past 5-6 years that we have been staying here. We always visit around the Christmas or Thanksgiving holidays and find it to be perfect. The complimentary breakfast is Excellent with... More

Was this review helpful? Yes 10
Sharon L, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your kind words. Won't it be great when we finally get the rest of the renovations done with that (from what I've heard so far) beautiful new elevator. See you all at holiday time, 2014. More

texas
Contributor
15 reviews 15 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 30, 2013

We arrived early and the desk attendant was helpful in allowing us to check-in. The room was above average for the price. We stayed on the second floor and had a restful night in an excellent bed. The breakfast was good with an assortment of hot and cold items. The only complaint is there is no elevator which makes it... More

Was this review helpful? Yes 11
Sharon L, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for the brilliant comments. We like to share these with the staff; it is important for them to know they are appreciated, just like we appreciate you. More

Humble, Texas
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 5, 2013

We have stayed at this Comfort Suites location at Thanksgiving for 3 years running. It is fantastic! The staff is attentive and friendly. The complimentary breakfast is wonderful. The hotel is right on I-35 - easy feeder road access. The renovations underway are really adding value to the property. Can't wait to see how it all comes out!! We will... More

Was this review helpful? Yes 10
Sharon L, Guest Relations Manager at Comfort Suites, responded to this review

Hi Lady_K1126, thank you for choosing to stay with us and taking the time to write such a kind reivew of your stay. I will never get tired of seeing title that say "AWESOME". The goal of our staff is to assist in making your vacation experience a positive one so that you will walk away every time feeling this... More

Springtown, Texas
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 5, 2013

Excellent property...recently updated rooms with more plans to make the property one of the best in New Braunfels! Definitely roomy with comfortable beds, tasty breakfast, nice business center & a hospitable staff. Overall, an accommodating & comfortable experience while traveling away from home!

Was this review helpful? Yes 10
Sharon L, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing to stay with us and posting your review. I'm so glad to hear that you had a great time with us. We strive for you to have that "excellent travel experience" and I'm so pleased you were able to witness that first hand. I hope that you will always continue to stay with us so that... More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 3, 2013

Good - the room has been updated and the bed was really comfy. The staff was friendly and the breakfast was decent. The girl working the breakfast area this weekend was right on top of everything. Hardly a few seconds went by before something that had been emptied was refilled. Bad - Hallways have not been updated. The carpeting and... More

Was this review helpful? Yes 1
Sharon L, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your kind words. It may interest you to know that the renovations continue. The plans for hallways include new wall coverings and carpets. We have on order new doors for all the rooms entries as well as the bathrooms and newly built closets. The lobby area plans also include the introduction of an elevator as well as... More

Victoria, Texas
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 2, 2013

The hotel was ok, but with Wurstfest going on, hotels fill up and so do the prices. The room was a little above average, but it was clean and comfortable. The staff was helpful with directions and other questions. The breakfast was somewhat above average. A good variety, but I believe the scrambled (?)eggs were the type being frozen and... More

Was this review helpful? Yes 5
Sharon L, Guest Relations Manager at Comfort Suites, responded to this review

Dear Guest Thank you for your kind words in your review. We appreciate your business. Hope to see you again. More

Saint Louis
Top Contributor
272 reviews 272 reviews
30 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed October 31, 2013

There were printed notifications in the room asking for forgiveness during remodeling--perhaps a discount to the room rate would have been more appropriate. Again, the TP and facial tissue are super thin--assume that's an HQ-determined item. The breakfast area was small compared to the size of the facility. The reception staff was very friendly. Again, hard to find because not... More

Was this review helpful? Yes 1
Sharon L, Guest Relations Manager at Comfort Suites, responded to this review

Dear Guest Thank you for putting your thoughts on Trip-Advisor. I'm glad to announce that the breakfast area is one of the areas still to be remodeled. Plans are to enlarge the area with more seating and more modern setting. I am confused about the difficulty in finding us though as we are located immediately on the I-35 expressway @... More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel New Braunfels
Comfort Suites New Braunfels
New Braunfels Comfort Suites
Address: 1489 I-35 North, New Braunfels, TX 78130
Phone Number:
Location: United States > Texas > New Braunfels
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 29 hotels in New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Official Description (provided by the hotel):
This is a gold award winning property from Choice Hotels. The hotel offers a free hot breakfast, outdoor pool & spa, free high speed internet, fitness center, guest laundry, and meeting space. We are easily accessible from IH-35 and only minutes from Schlitterbahn, Gruene, and river tubing attractions. If you are in the mood to shop we are a short ride from the outlets in San Marcos and also a short ride to everything in San Antonio. ... more   less 
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