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Heidelberg Lodges

1020 N Houston Avenue, New Braunfels, TX
Heidelberg Lodges
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35 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time at HBL and we had a blast. I call it a tri-fecta. You have a pool, the comal river and close to schliterbaun. We will be back soon. The only item that was shocking was the rental fee for canoe and paddle boats. But the free towels made up for it.

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Chris M, General Manager at Heidelberg Lodges, responded to this review

We are so pleased that you came to visit for the first time and look forward to seeing you again very soon. We very much appreciate your kind words and time you took to write the review. More 

Houston, Texas
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been going with a group to Heidelberg for 8 or 9 years. We always have a great time. The staff is fantastic. It may not be the fanciest of places, but it is well worth the money. It is so close to everything. There is always something for the kids (and adults) to do. I hope we end... More 

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Chris M, General Manager at Heidelberg Lodges, responded to this review

Thank you for the kind words. We also hope your group will become some of our long-term guests and friends! More 

Austin, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 21, 2015

Heidelberg Lodges have always had a soft spot in our heart. We took our children there many times when they were young and have always raved about Heidelberg. We had our 6 year old grand niece staying with us over her spring break and decided to re-live the fun. We were there March 16-19. It was definitely not what we... More 

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Chris M, Manager at Heidelberg Lodges, responded to this review

Thank you for your review. We apologize about the pool not being available. Our goal is to have it open by Spring Break. However, with all the wet weather this year, we weren't able to get it cleaned and refurbished properly in time. Our Winter Texan guests are all normally very friendly and accepting and I am sorry you encountered... More 

Corpus Christi, Texas
1 review
3 of 5 stars Reviewed April 3, 2015

If you're looking for an "off the beaten path getaway" check out the Heidelberg. We stayed last weekend for the night. It was off season so we had the place to ourselves. Pool not up and running yet, but we were there to kayak on the Guadalupe. Stayed in 1 bedroom #4 upstairs by pool and Comal. Nice location. Bathroom,... More 

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Chris M, Manager at Heidelberg Lodges, responded to this review

We are so pleased that you enjoyed your stay with us. Hope to see you again soon! More 

Level Contributor
4 reviews
5 of 5 stars Reviewed September 19, 2014

Stay two nights with my family. Booked after labor day and got a reasonable rate. Loved that my cabin faced pool and was adjacent to river. I found cabin to be stocked with appropriate utensils. My kids loved the game room and friendly staff. I was a bit wary when I read reviews that mentioned the vacation Nazi that worked... More 

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Chris M, General Manager at Heidelberg Lodges, responded to this review

Dear Lucy, Thank you so much for the lovely review. We did change management a few years ago and, if you look at our reviews since that time, you can see that our customer service now is very different than before. We are very proud of the all the changes here. We appreciate you noticing and taking the time to... More 

Houston
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 15, 2014

If you are looking for a place that is VERY family oriented, then look no more. We have been to Heidelberg 2 years in a row and plan on making it an annual family event. The "lodges" are more like glorified camping, but you do have A/C, a bathroom, and kitchenette. Really what more do you need when you should... More 

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Chris M, General Manager at Heidelberg Lodges, responded to this review

Dear Laura, We are so happy you enjoyed your stay and look forward to hosting you again very soon! More 

Dallas, Texas, United States
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 5, 2014

We just enjoyed another Labor Day Weekend at the HL- always look forward to it. The staff is very helpful, and the grounds are clean and well kept. It was noticeable that ongoing improvements are being made, while keeping the vintage feel of the property. You cannot beat the location right on the river! The game room has all new... More 

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Chris M, General Manager at Heidelberg Lodges, responded to this review

Thank you for the great comments and we are glad that you enjoyed the improvements in the grounds and in the games in our game room. We look forward to seeing you again next Labor Day--or even sooner. We are open year-round! More 

Houston, Texas
1 review
5 of 5 stars Reviewed September 3, 2014

Great place to relax and enjoy the outdoors. Family oriented with a pool for the young ones to enjoy and for the adults, well, the River is walking distance. The place is secluded enough to enjoy the quite outdoors. There is deer walking around looking for something to eat...very nice to see. The staff is courteous and always willing to... More 

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Chris M, General Manager at Heidelberg Lodges, responded to this review

Anna, Thank you for the great review. We are pleased that you had a great time and enjoyed our deer! We look forward to seeing you again soon. More 

Larue, Texas
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed September 3, 2014

We have been coming to the Heidelberg every other summer for over 30 years. This year was different. While trying to control the amount of "non-guests" utilizing the facilities, they have implemented an wrist band rule. So for a week, we had to wear a plastic band, like at a concert or Six Flags. This band "has" to be on... More 

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Chris M, General Manager at Heidelberg Lodges, responded to this review

We appreciate your business for the last 30 years and were sorry to hear that our wristband policy caused you and your family problems. We always try to find good solutions for our guests and are sorry we weren't able to find a good solution for the placement of your wristband. We implemented this policy a couple of years ago... More 

1 review
5 of 5 stars Reviewed August 25, 2014

This is a family place. Right on the river, two pools, game room. The rooms are kinna dated but you arnt living there. Very clean and staff is so helpful. We will make this an every year stay. In the middle of everything from landa park to the Gruene hall. Many food places also!

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Chris M, General Manager at Heidelberg Lodges, responded to this review

Tracy, Thank you so much for the kind words. We are happy that you enjoyed your visit with us and look forward to seeing you again soon! More 

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