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Sleep Inn & Suites

2.5 of 5 1477 North I-35, New Braunfels, TX 78130
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Sleep Inn & Suites
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Sleep Inn & Suites
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157 reviews from our community

Traveler rating
    102
    37
    12
    3
    3
See reviews for
63
45
5
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kingsland, Texas, United States
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent stay started with a very nice front desk person who gave us an unsolicited perk. Very nice touch. Room was spacious, clean, and comfortable. Breakfast was good, and well looked after to make sure everything was getting refilled. One of our kids accidentally made a bit of a mess in the room and they didn't blink an eye when... More 

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East Wenatchee, Washington
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 15, 2014

Great room on 3rd floor as I recall-----very quiet. Breakfast was good---dedicated room. I preferred this hotel to the Comfort Suites located nearby. Weekend rates quite a jump for either----book on-line if possible.

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GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

Richard E, Thank you for your great feedback of our hotel. I truly appreciate your kind words about our hotel! Also, you may book with us directly by calling us at the hotel or booking at choicehotels.com--either way you are ensured to get the best possible value in town! I hope to see you on your next visit to New... More 

Hammonton, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed November 12, 2014

First time staying at a Sleep Inn. We arrived at the hotel in the evening after a long airplane ride. I normally check the hotel room very good, but being so tired from the travel that day, I did not check the beds. We woke up the next morning and noticed several stains on the sheets and one blanket. After... More 

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GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

Thank you for your review of our hotel. Guest feedback helps us determine what we are doing right and what we could improve upon. I truly apologize about the incident you encountered at our hotel, and this type of incident are not typical of our hotel. I have spoken with our entire housekeeping staff to ensure issues such as this... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

Hotel appeared clean. I enjoyed the breakfast. The bed was comfortable but the pillows were half the length of regular pillows, like throw pillows. I thought that was weird. But overall good. The bathroom was also clean. We stayed by the stairwell but it was still quiet.

Was this review helpful? Yes 1
Gretna, Louisiana
Top Contributor
72 reviews 72 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 5, 2014

This place was nice. A little on the expensive side when u consider that u r only sleeping here. But it was clean and pleasant. Their wi-fi was a bit troublesome - several mainstream websites were blocked. No complaints.

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Liberty, Missouri
Top Contributor
50 reviews 50 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 3, 2014

Clean, comfortable, good value. Only problem was with inadequate grittiness for traction while showering in tub. Helpful staff moved us to a room with walk-in shower, but no curtain on shower. Where water got on floor of bathroom that floor became slippery as well. New Braunfels hotels have heavy traffic with attractions there and in San Antonio, Austin, and San... More 

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GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor. I truly appreciate your comments about the comfort and cleanliness of the rooms as well as the helpfulness of our staff! Please know that ADA requirements in our handicap accessible rooms do not allow us to place a shower curtain in the roll-in shower. While many people have... More 

Montgomery, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2014

We have stayed in this Sleep Inn several times. The hotel rooms are clean, comfortable, and quiet. The hotel is convenient to I-35 and New Braunfels/Gruene. The staff is wonderful. If you have any problems at all, give them and call and they'll make it right. And if you like to take the stairs rather than the elevator, go ahead!... More 

Was this review helpful? Yes
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

Thank you for your review of our hotel! It speaks volumes when say you have chosen our hotel on several of your trips to New Braunfels! I will share your comments with our staff--I know they will be happy to hear that their hard work is truly appreciated! Again, thank you for your kind words and see you on your... More 

Houston, Texas
1 review
5 of 5 stars Reviewed October 31, 2014

I hesitantly made the reservation since I've never stayed here and the price was too good to be true. I am so glad we chose this one. It's very clean and the staff is extremely friendly and helpful with anything you might need. The rooms were nice and roomy and the beds were comfortable. Hot breakfast was great with a... More 

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GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

I truly appreciate your review of the Sleep Inn & Suites of New Braunfels! I am happy that you chose us too! Honestly, our entire staff works very hard to make sure that each and every guest that comes to our hotel has exactly the same experience that you did. Our philosophy is to provide the same or higher level... More 

Senior Contributor
26 reviews 26 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 24, 2014

We booked a couple of nights at this hotel & were so impressed that we decided to stay an extra night. This place is CLEAN! The staff are very friendly & helpful. The beds are comfortable & the rooms a good size. Our room is quiet & the pool & outside areas are very well taken care of. Breakfast is... More 

Was this review helpful? Yes 1
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

Thank you for glowing review of our hotel! I appreciate the kind words that you have said about our hotel and staff. It is always a pleasure to hear from our guests about their experience with us. I truly hope that you come visit us again during your next trip to New Braunfels! Sincerely, Nitin Bhakta General Manager More 

Dallas, Texas
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 19, 2014

Great stay, great price. They were even able to accommodate my handicapped grandmother even though I forgot to put it on the reservation and were nice about it. Enjoyed our short, pleasant stay! I would stay in this chain again based on my experience here.

Was this review helpful? Yes
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

MEVV, I want to thank you for taking the time to review our hotel! I am happy to hear that we were able to fulfill your requests, and that you found our hotel to be of good value! Again, thank you and I hope to see you on your next visit to New Braunfels! Sincerely, Nitin Bhakta General Manager More 

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Additional Information about Sleep Inn & Suites

Address: 1477 North I-35, New Braunfels, TX 78130
Phone Number:
Location: United States > Texas > New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Sleep Inn New Braunfels
New Braunfels Sleep Inn
Hotel Style:
#1 Romantic Hotel in New Braunfels
#1 Spa Hotel in New Braunfels
#5 Business Hotel in New Braunfels
#6 Family Hotel in New Braunfels

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