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Sleep Inn & Suites

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1477 North I-35, New Braunfels, TX 78130
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Sleep Inn & Suites
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183 Reviews from our TripAdvisor Community

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Traveler rating
    117
    44
    15
    2
    5
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75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Austin, Texas
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My room setup was perfect for my business trip. Everything from the lines, towels, dreamy pillows were like new. I loved the waffles and fresh fruit I had for breakfast. I grabbed a few apples and oranges that they have out all day for the road at check out. Staff friendly and very accommodating. My room was on the first... More 

Was this review helpful? Yes
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Lader0, Thank you for taking the time to fill out this survey and review. We do value our guest feedback and this will be passed on to the Sleep Inn & Suites team. We are so delighted that you were able to enjoy our accommodations while on your business trip here in New Braunfels. We hope to see you again... More 

Harlingen, Texas
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Three of us stayed for 2 nights while we visited the water park & sights. The hotel is on the expressway & easy to find but still safe & close to Schlitterbahn. It is well maintained with many extras for the price- free breakfast, washer/dryer (perfect after a day at the water park, pool & hot tub. The room was... More 

Was this review helpful? Yes 2
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

modern-day-Griswold, Thank you for choosing us as your home away from home! We are so delighted that you enjoyed our complimentary breakfast and all the accommodations we offer. Please come visit us again soon! Sincerely, Stephanie Guest Services More 

Baytown
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed here for 3 nights. Check in was easy and staff was friendly. I stayed on the top floor, which is the 3rd floor. There is only one elevator. The 2nd morning it was out of order, but was fixed quickly. Room was nice, clean, beds comfy, bathroom was clean and spacious. Housekeeping came daily and... More 

Was this review helpful? Yes 1
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

janellercreel, We would like to say thank you for choosing us as your hotel and are so happy that you enjoyed all of the accommodations that we have to offer! Thank you for filling out the survey. We hope to see you again soon! Sincerely, Stephanie Guest Services More 

Longmeadow, Massachusetts
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A clean, comfortable hotel close to everything. Rooms were updated and each had a microwave and small refrigerator. The breakfast was adequate and well stocked. The staff was friendly and helpful. Lots of convenient parking. A clean pool and small well kept gym.

Was this review helpful? Yes
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Bobisue16, Thank you for completing this survey. Our staff and team are very happy that you enjoyed all the accommodations that we have to offer here at the Sleep Inn & Suites New Braunfels. Please come back and see us again soon! Sincerely, Stephanie Guest Services More 

Houston, Texas
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed June 29, 2015

We're creatures of habit, and know we'll always have a nice stay at Sleep Inn. First thing you notice is the very clean smell when walking in to lobby (my boys even mentioned it). We were at the Schlitterbahn all day and exhausted! The lady working the night shift was very helpful and friendly. After a quick shower, we were... More 

Was this review helpful? Yes
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

myboys03, Our team and staff would like to say thank you for choosing the Sleep Inn & Suites as your home away from home! We are so glad that we were able to provide you with another accommodating stay here in New Braunfels. We love the Texas shaped waffles as well! We hope to see you and your family again... More 

Staten Island, New York
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed June 7, 2015 via mobile

We were looking to book a hotel that was generally closer to San Antonio than Austin and ended up staying here. It was approximately a 30 minute drive to the Alamo. The hotel is situated right off I-35, had plenty of parking space, room was of good size, bedsheets/linens were clean and the free continental breakfast was adequate. For a... More 

Was this review helpful? Yes
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Igene c, Our entire staff and team would like to say thank you for choosing us as your place to stay here in New Braunfels, Tx! We are so delighted that you enjoyed our hot complimentary breakfast and the rooms we do have to offer. We hope to see you again soon! Sincerely, Stephanie Front Office Manager More 

Austin, Texas
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 7, 2015

Picked this property because of price and was very pleasantly surprised. I always enjoy a swim and using a hot tub to loosen up the old muscles while traveling. This place is pretty much brand new and facilities were immaculate! Rooms are adequate, especially for the price. I was in the area for business, but would want to stay here... More 

Was this review helpful? Yes
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Hunt4Game, The Sleep Inn & Suites here in New Braunfels would like to thank you for taking the time to fill out this survey. I have passed your review on to the staff and team and we appreciate the kind words. We are so delighted that you enjoyed our amenities and we welcome you back for business or leisure. Hope... More 

Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 1, 2015

Dead bugs everywhere. When we complained, they did nothing. Same dead bug in hallway all 3 days of our stay; they never vacuumed. We were not allowed to watch TV in the dining area even though it was the only common area of the hotel unless you count the pool and it was raining. Left a set of car keys... More 

Was this review helpful? Yes 3
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I would like to apologize about the issues that you encountered and would like clarify some of the issues that you mentioned in your review. Also, please know that we did discount your room because of the issues you encountered. First, the reason we asked you to vacate the breakfast... More 

Texas
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 21, 2015

I was a little concerned about my decision to stay here based on some of the recent reviews. However, our stay was great! I reserved two rooms for two nights while in the area for a graduation ceremony at Texas State. The staff was friendly (as friendly as any other place I've stayed), the rooms were clean, the beds were... More 

Was this review helpful? Yes 1
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

HelloDolphin, On behalf of our entire hotel staff and team we would like to say thank you for your review and taking the time to complete it! We are so delighted that you enjoyed our accommodations and friendly service. Hope to see you soon! Sincerely, Stephanie S Guest Services More 

seattlewoman59
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 1, 2015 via mobile

We arrived at the hotel, waited at the counter for someone to check us in and then we were given extremely poor service. The person who checked us in did not smile once, was crabby and cold. We found our room, which was dark and sad with a small window showing a lousy view of construction going on. The bathroom... More 

Was this review helpful? Yes 1
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

Seattlewoman59, Thank you for leaving a review of our hotel. We love receiving feedback about our hotel and service, whether it is good or bad. I truly apologize about the level of service you received and the mold issue you encountered in the bathroom. I know that this is not typical of our hotel and will resolve these issues immediately.... More 

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