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Sleep Inn & Suites

2.5 of 5 1477 North I-35, New Braunfels, TX 78130
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Certificate of Excellence 2014
Sleep Inn & Suites
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Sleep Inn & Suites
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162 reviews from our community

Traveler rating
    105
    39
    12
    3
    3
See reviews for
66
46
5
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico City, Mexico
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

New Braunfels is very close to San Marcos, the latter known from the massive Premium and Tanger Outlets. After an exhausting day there, being in the Sleep Inn, was a very good choice. Excellent cost-benefit ratio, well mantained facilities, easy to get to, good internet. The only "contra" would be, as was expected for the rate, a reduced breakfast options,... More 

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Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Guillermo M, Thank you for taking the time to fill out this survey. I will express your gratitude with our staff and team! We do offer a Morning Medley Hot breakfast. Which does include fresh waffles, sausage, scrambled eggs, hard-boiled eggs, yogurt, 3 different types of muffins, danishes, toast, english muffins, oatmeal, cereals, fruits, juices, coffee as well as tea.... More 

Wellington, New Zealand
Top Contributor
242 reviews 242 reviews
31 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel after reading the reviews on tripadvisor - and once again, we are very grateful to all those people who share their experiences and enable us to make great decisions. The hotel is just as good as all the reviewers told us it would be. We got our room for a great price and yet it delivered... More 

Was this review helpful? Yes
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Michelle S, On behalf of our staff and team I would like to thank you for your glowing review. We do work very diligently to make sure each and every guest is as happy as you were! Thank you for taking the time to complete the survey. I will pass the compliments onto our entire staff so that they may... More 

Liberty, Missouri
Top Contributor
62 reviews 62 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here in October for two nights, this time for six nights. We are a large couple; front desk person arranged for us to have a room with a walk-in shower, with convenient parking a few steps away. Low, soft sofa was difficult to use: could use a Steelcase or other sturdy furniture. Shower could use a soap dish.... More 

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Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

CSjohn_c, Thank you for completing this survey and we are very happy that you came back to see us again here in New Braunels! We most surely will take a look into the recommendations that you suggested and I will share them with our team as well. We look forward to seeing you once again! More 

Tulsa, Oklahoma
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 14, 2015

I stayed here with my family for 4 nights at the end of Dec. The rooms were clean, and everything was nice. The hot tub was heated, and we wished that the pool had also been heated. That would be our only complaint. Breakfast was great, with a nice selection. The breakfast room is also accessible the rest of the... More 

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Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

4FunKids, I would like to say thank you for taking the time to complete this survey. Our team and staff love to know how we are doing. Thank you for choosing us as your home away from home for your family and we hope to see you again soon! More 

Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2015

Friendly check-in and quick. Room on 1st floor near lobby was quiet all night. More noise from freeway than motel guests. Really comfortable beds & pillows. Very clean room! Breakfast was great with a variety. Check-out was efficient. Will try to stay here again if in the area.

Was this review helpful? Yes 1
Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

JLDBrady, We appreciate the kind review and thank you for taking the time to do this survey. Our staff would love for you to stay with us again when you are back in town. Please give us a call and we will do our very best to accommodate you! Hope to see you again soon! More 

Kingsland, Texas, United States
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 3, 2014

Excellent stay started with a very nice front desk person who gave us an unsolicited perk. Very nice touch. Room was spacious, clean, and comfortable. Breakfast was good, and well looked after to make sure everything was getting refilled. One of our kids accidentally made a bit of a mess in the room and they didn't blink an eye when... More 

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Stephanie S, Front Office Manager at Sleep Inn & Suites, responded to this review

Lance P, I am so happy to hear that you and your family enjoyed your stay here with us. Thank you for completing the review. As a team here at the Sleep Inn & Suites, we do our best to make sure your stay is the finest it could possibly be. Our job is to make it a good memorable... More 

East Wenatchee, Washington
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 15, 2014

Great room on 3rd floor as I recall-----very quiet. Breakfast was good---dedicated room. I preferred this hotel to the Comfort Suites located nearby. Weekend rates quite a jump for either----book on-line if possible.

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GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

Richard E, Thank you for your great feedback of our hotel. I truly appreciate your kind words about our hotel! Also, you may book with us directly by calling us at the hotel or booking at choicehotels.com--either way you are ensured to get the best possible value in town! I hope to see you on your next visit to New... More 

Hammonton, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed November 12, 2014

First time staying at a Sleep Inn. We arrived at the hotel in the evening after a long airplane ride. I normally check the hotel room very good, but being so tired from the travel that day, I did not check the beds. We woke up the next morning and noticed several stains on the sheets and one blanket. After... More 

Was this review helpful? Yes
GMSleepInnNB, General Manager at Sleep Inn & Suites, responded to this review

Thank you for your review of our hotel. Guest feedback helps us determine what we are doing right and what we could improve upon. I truly apologize about the incident you encountered at our hotel, and this type of incident are not typical of our hotel. I have spoken with our entire housekeeping staff to ensure issues such as this... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

Hotel appeared clean. I enjoyed the breakfast. The bed was comfortable but the pillows were half the length of regular pillows, like throw pillows. I thought that was weird. But overall good. The bathroom was also clean. We stayed by the stairwell but it was still quiet.

Was this review helpful? Yes 1
Gretna, Louisiana
Top Contributor
76 reviews 76 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 5, 2014

This place was nice. A little on the expensive side when u consider that u r only sleeping here. But it was clean and pleasant. Their wi-fi was a bit troublesome - several mainstream websites were blocked. No complaints.

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Additional Information about Sleep Inn & Suites

Address: 1477 North I-35, New Braunfels, TX 78130
Phone Number:
Location: United States > Texas > New Braunfels
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 57
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Also Known As:
Sleep Inn New Braunfels
New Braunfels Sleep Inn
Hotel Style:
#1 Romantic Hotel in New Braunfels
#1 Spa Hotel in New Braunfels
#4 Family Hotel in New Braunfels
#7 Business Hotel in New Braunfels

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