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Victorian Inn & Suites

3612 North Street, Nacogdoches, TX 75961
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Victorian Inn & Suites
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Victorian Inn & Suites
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44 reviews from our community

Traveler rating
    12
    4
    3
    5
    20
See reviews for
14
5
7
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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    (44)
  • Mar-May only
    (8)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (13)
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    (9)
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Dallas
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Had a terrible experience. Normally I don't give any bad reviews, average at worst. But this was bad enough to make me take the time to write this. I had a confirmed reservation through a very well known travel site - in fact the reservation went so far as to tell me there was no need to confirm it with... More 

Was this review helpful? Yes
Victorian_Nac, General Manager at Victorian Inn & Suites, responded to this review

Thank you for taking the time to write a review on your stay. I would like to apologize for your belief tyou hat the staff did not care. I'm sorry that my staff can not find your reservation and the room offer to was not up to your standard and our staff did offer to switch the room for you.... More 

Muskogee, Oklahoma
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2015

I was quiet pleased with my stay here. Loved the jacuzzi tub, beds were comfortable. Front desk not so helpful. The sign out front said they would match any competitors price but when I quoted Americas Best Value Inn price. They wouldn't match it. But still worth the price. Grounds keeper very helpful

Was this review helpful? Yes
Victorian_Nac, Manager at Victorian Inn & Suites, responded to this review

Thank you for excellent review looking forward to serve you again soon More 

Round Rock, Texas
1 review
1 of 5 stars Reviewed January 8, 2015

The entire place smelled musty. The mattresses were stained with (what looked like) blood. The floor is uneven and the carpets were filthy and looked like they'd never been cleaned. The jets in the bath tub didn't work, the fridge didn't work, the REMOTE didn't work. The A/C took 4 HOURS to cool. This was the biggest waste of money.... More 

Was this review helpful? Yes
Victorian_Nac, Manager at Victorian Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Travelers are raving about these Nacogdoches hotels

Cheyenne, Wyoming
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 5, 2014

This hotel was on the cheaper side of the prices in Nacogdoches. The baths are jetted and the water is hot. The room was spacious and everything worked. While staying there I felt safe, overall, but was unsatisfied with the comfort of the beds, the maid service, and the continental breakfast. The maid took our dirty towels but never brought... More 

Was this review helpful? Yes
Victorian_Nac, Manager at Victorian Inn & Suites, responded to this review

Thank you for your kind suggestion we have remodel totally in February\March 2015 including new furniture Hope to see you back soon More 

Greenville, Texas, United States
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 22, 2014

I lived and worked in Nacogdoches for 19 years and try to get back at least once a year since I left in 1991. I always stay at this motel and have never had a bad experience. This time was no exception. All I ever need is privacy, quiet, and a good bed which is what I got. Front staff... More 

Was this review helpful? Yes
Victorian_Nac, Manager at Victorian Inn & Suites, responded to this review

thank you very much for your review we look forward to see you soon More 

Dickinson
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 30, 2014

While visiting our son at SFA, we found that rooms were few to be found to stay 3 nights. Room was dated and Fridge was unpluged which took all night to get cold that we needed to put medications in. When i asked next day if someone was going to clean the room I was told the housekeeper called in... More 

Was this review helpful? Yes
Victorian_Nac, Manager at Victorian Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Nacogdoches, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 31, 2014

I booked this hotel because it boasted of "whilrpool tub", Plasma TV, microwave and refrigerator. When I got the room, it was clean, but dated. There was not an extra security latch on the doors, I than asked for a room on the second floor and was told there was none. I ran a bath hoping to try the whirlpool... More 

Was this review helpful? Yes 1
Victorian_Nac, Manager at Victorian Inn & Suites, responded to this review

Thank you for taking the time to complete review on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2013 via mobile

This is my 2nd time staying her. I came for parents weekend.. And it was great and pleasent stay.. Very clean smell good and everything work fine..manager was great she has a beutiful smile and very frendly and helpful. I know she was working very hard to make this hotel look nice. I sa her from the pool she was... More 

Was this review helpful? Yes 1
Victorian_Nac, Manager at Victorian Inn & Suites, responded to this review

Thank you for your kind recommendation and compliments. Hope to see you back soon More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 28, 2013

Wen arriving to the room there was an overwhelming odor in the room that reeks of old and musty. It was nice that it had two large beds, but when we went to the office to get more towels for our party of 4, the male manager rudely asked us what we needed and when I told him 3 more... More 

Was this review helpful? Yes 1
Victorian_Nac, General Manager at Victorian Inn & Suites, responded to this review

Thank you for your remark in trip advisor but on night of 28 Saturday we ware fully book and we have 2 set of towels in all rooms to start with plus my desk clerk give you 3 more towel as I was standing in desk, yes he ask for dirty towel back as we have swimming pool and if... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2013 via mobile

We stay at victorian inn for 2 nights..and its a great hotel. Clean.. Great pool..and staff were great the manager in duty is ayoung hispanic lady very helpful shes nice and polite and has a great personality...i recomend this hotel to every one is the best..

Was this review helpful? Yes
Victorian_Nac, Manager at Victorian Inn & Suites, responded to this review

Thank you for your kind recommendation and compliments. Hope to see you back soon More 

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Amenities