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Comfort Suites Nacogdoches

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3429 South Street, Nacogdoches, TX 75964
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1 room 1 guest
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Comfort Suites Nacogdoches
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90 Reviews from our TripAdvisor Community

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Traveler rating
    29
    38
    14
    7
    2
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33
14
6
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (90)
  • Mar-May only
    (28)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (13)
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Texas
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I agree with the other reviews that identified poor internet connectivity as a weakness. We stayed for two nights and had no problems checking in. The lobby was welcoming and looked updated and the front desk clerk was very friendly. We took the elevator to our room and it was very comfortable. There were soft and firm pillows on the... More 

Was this review helpful? Yes
gmtxa63, General Manager at Comfort Suites Nacogdoches, responded to this review

Thank you for taking the time to provide us with a review about your recent stay at the Comfort Suites in Nacogodches, Texas. We are very happy you enjoyed your overall stay with us and that our staff and property made a positive impression! I apologize the internet was unsatisfactory during your stay. We will take your concerns in regards... More 

Big Sandy, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Nice location, tucked behind sonic. The staff was friendly and helpful. The room was very clean. The king bed and pillows were so comfortable! I hated to get out of the bed the next morning. Would stay here again.

Was this review helpful? Yes
gmtxa63, Front Office Manager at Comfort Suites Nacogdoches, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Southport, NC
Level Contributor
157 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel in a good location. The rooms are nice and well appointed. The front desk girl was friendly and welcoming. The Internet is almost non-existent. I can see 4 different routers with 2 to 4 bars. I can get connected, but can't load a page. If you need to get connected, don't stay here. I... More 

Was this review helpful? Yes 1
gmtxa63, General Manager at Comfort Suites Nacogdoches, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using this feedback to help us ensure we provide satisfactory experiences for our guests. I hope that you will consider staying with us again so that we can have another chance to provide... More 

Level Contributor
1 review
2 of 5 stars Reviewed July 22, 2015

We were having a family reunion and the rooms was booked 3 months in advance! We came in Friday around 3:30pm before the rest of the family and my mother is 79 & aunt is 82. We ask for a room on 1st floor and she said none. She said 2nd floor and we ask for near an elevator. She... More 

Was this review helpful? Yes
gmtxa63, General Manager at Comfort Suites Nacogdoches, responded to this review

Thank you for taking the time to review, we do appreciate your feedback. On behalf of the team here, I want to apologize for our failure to exceed your expectations and for any inconvenience met during your stay. We hope in the future you will give us another chance to provide you with an outstanding guest experience. More 

Muskogee, Oklahoma
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 7, 2015

I have to say. I was very very disappointed with this place. I called and made a reservation for the night of the 5th. I wanted a king room with jacuzzi 109.00 they said. Ok. That was fine. We come dragging in like to beat dogs really looking forward to a hot soak. Well. They informed us the hacuzzi was... More 

Was this review helpful? Yes
gmtxa63, Front Office Manager at Comfort Suites Nacogdoches, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Houston, Texas
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed June 5, 2015

The room itself was spacious and nice. Loved the french closet doors and the design, also loved the indoor swimming pool BUT that's where the nice ends. The wifi was horrible, the ice machine on the first floor didn't work. The washer machine and dryer didn't work. Then when I walked to the third floor to get ice, the AC... More 

Was this review helpful? Yes 1
gmtxa63, General Manager at Comfort Suites Nacogdoches, responded to this review

We thank you for choosing Comfort Suites and taking the time to provide us with guest feedback. I apologize your stay did not meet your expectations. Your feedback has been taken back to our staff and will be used as training to improve upon our guest experience. It was our pleasure to have you as our guest and we hope... More 

Austin
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 9, 2015

The comfort suites in Nacogdoches is a nice pleasant place to stay. The beds are comfortable and the rooms are large. My room had a jacuzzi tub which was a nice touch. I must say that the rooms and hotel are showing their age. The TV was difficult to turn on because of the freezing factor, the front doors of... More 

Was this review helpful? Yes
gmtxa63, Front Office Manager at Comfort Suites Nacogdoches, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Pearl River, Louisiana
Level Contributor
152 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 12, 2015

I stayed here on my way back from Austin to Mansfield Louisiana. It is located right off the main roads and close to town. I was checked in quickly even though they were having a computer issue. The staff was friendly and the room very nice and clean. The only negative was I noticed in transit back and forth to... More 

Was this review helpful? Yes
gmtxa63, Front Office Manager at Comfort Suites Nacogdoches, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Dallas, Texas
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed April 8, 2015

We stayed only one night. Time permitting, we would have stayed longer. The staff were friendly and courteous, and attentive to our needs. We had a n Accessible (handicap) suite with 2 queen beds and a great amount of floor space. I wanted to bring the bathroom home with us. It had a Jaccuzzi type tub and a shower head... More 

Was this review helpful? Yes
gmtxa63, Front Office Manager at Comfort Suites Nacogdoches, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

North Little Rock, Arkansas
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed March 28, 2015 via mobile

Stopped here on our way to Galveston for a cruise. Really nice and reasonably priced accommodations. My uncle is in a wheel chair and the accessible room was very large and roomy - absolutely perfect. And they put my cousin in an adjoining room - also perfect. Would definitely recommend staying here again. Price is right. Service was fine. Clean.... More 

Was this review helpful? Yes
gmtxa63, Front Office Manager at Comfort Suites Nacogdoches, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

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