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Quality Inn & Suites Nacogdoches

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3400 South Street, Nacogdoches, TX 75964 (Formerly Comfort Inn)
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Quality Inn & Suites Nacogdoches
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Quality Inn & Suites Nacogdoches
Quality Inn & Suites Nacogdoches
Quality Inn & Suites Nacogdoches
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32 reviews from our community

Traveler rating
    11
    10
    4
    3
    4
See reviews for
15
3
3
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Elk City, Oklahoma, United States
1 review
5 of 5 stars Reviewed 1 week ago

Met up with family to see my niece who attends SFA very pleasantly surprised staff was so friendly and helpful, had a great stay! Lots to offer price good, only thing that needs improvement is stains on carpet but room was very clean and smelled great!😊

Was this review helpful? Yes
Roger A, General Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to let us know about your recent stay with us. I am glad to hear you had a great stay while visiting you niece. I can assure you we are aware of the carpets and are working diligently to get them fixed. We look forward to having you back the next time you are... More 

Muskogee, Oklahoma
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This motel was my second choice since I found out Americas Best Value Inn had new management who was not helpful or friendly. So my crew and I went here. Couldn't have been more pleased .The hot tub was so relaxing. The pool was cold but felt great. Had guest laundry. That was a plus and also a hot breakfast.... More 

Was this review helpful? Yes
Roger A, General Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to review your recent stay with us on TripAdvisor. Guest feedback is the best resource we have to continually improve the guest experience and I can assure you we take all comments very seriously. I am so glad to hear your overall stay was pleasant but I will be looking into the other things... More 

Wichita Falls, Texas
Top Contributor
72 reviews 72 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed March 8, 2015

My friend and I stayed here recently and were disappointed in several things. The carpet in our room was stained and grungy looking. The corridor ceiling actually had plate-sized pieces of joint compound/drywall mud fall off and onto the carpet. I told the young man at the desk (he was very nice) during the night shift and he said they... More 

Was this review helpful? Yes
Roger A, General Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to review your recent stay with us on TripAdvisor. I am very sorry to hear about the issues you experienced during your stay. We strive to provide the best guest experience for each and every guest who walks through our doors and it sounds like we failed to meet your standards. If you wouldn't... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 28, 2015

The shower was luke warm at best. The spa was out of order. The pool area was full of bugs. We got into our room and it was ice cold. No exhaust fan in bathroom, but no worries since you can't get a hot shower.

Was this review helpful? Yes 1
Roger A, General Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to let us know about your recent stay with us on TripAdvisor. All guest feedback is extremely appreciated as it is the best resource we have to improve the overall guest experience. I am very sorry about all the issues you experienced during your stay! I can assure you that everything has been brought... More 

Essex
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 22, 2014

We had a very friendly young man check us in and told us about breakfast the hotels amenities. Our room was a good size with 2 double beds, a fridge, microwave, coffee maker, TV and free wifi. Bathroom clean. Had breakfast on the Sunday, buffet style, ok selection. On Monday we arrived at breakfast at about 9.15 to be told... More 

Was this review helpful? Yes 1
Roger A, General Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to review your stay with us at the Quality Inn and Suites in Nacogdoches. We appreciate your nice remarks on our amenities but I am sorry about the mix up about the breakfast time. Also, I do apologize you got that impression about the restaurant; we do lease the space to a third party... More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 17, 2014

We came to Nacogdoches so my partner could run in the half-marathon this past weekend. We stayed in this hotel many years ago when it was a different brand, and knew it used to be a nice place. We checked into our room and found the bed linens and bathroom to be clean, but the carpet was dirty, the chair... More 

Was this review helpful? Yes 1
Roger A, General Manager at Quality Inn & Suites Nacogdoches, responded to this review

Toby, Thank you for taking the time out to review your stay. Guest feedback is essential for us to improve the overall guest stay and we have take every review to heart. I would like you to know we have taken the necessary steps to make sure the noise in the banquet room will be properly handled in the future... More 

Norman, Oklahoma
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 6, 2014

Driving home we were very tired and wanted a good (clean) place for a reasonable price. We found this to be the most reasonable in the area and went in to book the room. The front desk was staffed by the nicest young lady who was very helpful and quick at her job. Once we arrived in our room we... More 

Was this review helpful? Yes 1
Allie G, General Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time out to review your stay with us. We are glad to hear you had such a pleasant stay and look forward to accommodating your need when you are back in the area. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 22, 2014

Traveled with my elderly mom for a one night stay this past Saturday. Decent room with lots of space and a noisy AC which didn't seem to cool as well as it should have for being set on 68 (My mom likes it cold...I don't) so no real complaint there. Comfy bed, good shower and a TV that worked was... More 

Was this review helpful? Yes
jessicagilligan, Manager at Quality Inn & Suites Nacogdoches, responded to this review

Dear Valued Guest, It sounds like you had an overall pleasant stay in Nacogdoches. I thank you for taking the time to leave these valuable comments that I can assure you are being considered by the management team. Thank you for offering us this information about the guest account confusion that is a perfect opportunity for retraining those particular employees.... More 

Ferrris, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 15, 2014

We were in Nacogdoches to visit with our son and attend a University football game. We were running late and were trying to get checked in and meet my son. The check in took a little longer than I would have liked. The person at the desk kept stopping to answer the phone. I got a room and we went... More 

Was this review helpful? Yes
jessicagilligan, Manager at Quality Inn & Suites Nacogdoches, responded to this review

We were in Nacogdoches to visit with our son and attend a University football game. We were running late and were trying to get checked in and meet my son. The check in took a little longer than I would have liked. The person at the desk kept stopping to answer the phone. I got a room and we went... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 14, 2014

The first room we got was doubled as another's room, but the bed was huge! The room was clean, my shower water was too cold but my partners was too hot. We did do name your own price, which was $45 before tax... So, for the price we paid not bad.

Was this review helpful? Yes
jessicagilligan, Assistant General Manager at Quality Inn & Suites Nacogdoches, responded to this review

Dear guest, Thank you for choosing the Quality Inn & Suites Nacogdoches. I'm glad you found quality in our accommodations for the price you paid. I do apologize that the shower temperature wasn't consistent, that's the first time I have heard this. I will have maintenance check on it, thank you for bringing that to our attention. I hope you... More 

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