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Quality Inn & Suites Nacogdoches

2.5 of 5 3400 South Street, Nacogdoches, TX 75964 (Formerly Comfort Inn)
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Quality Inn & Suites Nacogdoches
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Quality Inn & Suites Nacogdoches
Quality Inn & Suites Nacogdoches
Quality Inn & Suites Nacogdoches
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29 reviews from our community

Traveler rating
    10
    9
    4
    2
    4
See reviews for
14
3
3
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (29)
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    (3)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (2)
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1 review
1 of 5 stars Reviewed 6 days ago NEW

The shower was luke warm at best. The spa was out of order. The pool area was full of bugs. We got into our room and it was ice cold. No exhaust fan in bathroom, but no worries since you can't get a hot shower.

Was this review helpful? Yes
Roger A, General Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to let us know about your recent stay with us on TripAdvisor. All guest feedback is extremely appreciated as it is the best resource we have to improve the overall guest experience. I am very sorry about all the issues you experienced during your stay! I can assure you that everything has been brought... More 

Essex
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 22, 2014

We had a very friendly young man check us in and told us about breakfast the hotels amenities. Our room was a good size with 2 double beds, a fridge, microwave, coffee maker, TV and free wifi. Bathroom clean. Had breakfast on the Sunday, buffet style, ok selection. On Monday we arrived at breakfast at about 9.15 to be told... More 

Was this review helpful? Yes 1
Roger A, General Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to review your stay with us at the Quality Inn and Suites in Nacogdoches. We appreciate your nice remarks on our amenities but I am sorry about the mix up about the breakfast time. Also, I do apologize you got that impression about the restaurant; we do lease the space to a third party... More 

Dallas, Texas
1 review
2 of 5 stars Reviewed November 17, 2014

We came to Nacogdoches so my partner could run in the half-marathon this past weekend. We stayed in this hotel many years ago when it was a different brand, and knew it used to be a nice place. We checked into our room and found the bed linens and bathroom to be clean, but the carpet was dirty, the chair... More 

Was this review helpful? Yes
Roger A, General Manager at Quality Inn & Suites Nacogdoches, responded to this review

Toby, Thank you for taking the time out to review your stay. Guest feedback is essential for us to improve the overall guest stay and we have take every review to heart. I would like you to know we have taken the necessary steps to make sure the noise in the banquet room will be properly handled in the future... More 

Norman, Oklahoma
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 6, 2014

Driving home we were very tired and wanted a good (clean) place for a reasonable price. We found this to be the most reasonable in the area and went in to book the room. The front desk was staffed by the nicest young lady who was very helpful and quick at her job. Once we arrived in our room we... More 

Was this review helpful? Yes
Allie G, General Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time out to review your stay with us. We are glad to hear you had such a pleasant stay and look forward to accommodating your need when you are back in the area. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 22, 2014

Traveled with my elderly mom for a one night stay this past Saturday. Decent room with lots of space and a noisy AC which didn't seem to cool as well as it should have for being set on 68 (My mom likes it cold...I don't) so no real complaint there. Comfy bed, good shower and a TV that worked was... More 

Was this review helpful? Yes
jessicagilligan, Manager at Quality Inn & Suites Nacogdoches, responded to this review

Dear Valued Guest, It sounds like you had an overall pleasant stay in Nacogdoches. I thank you for taking the time to leave these valuable comments that I can assure you are being considered by the management team. Thank you for offering us this information about the guest account confusion that is a perfect opportunity for retraining those particular employees.... More 

Ferrris, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 15, 2014

We were in Nacogdoches to visit with our son and attend a University football game. We were running late and were trying to get checked in and meet my son. The check in took a little longer than I would have liked. The person at the desk kept stopping to answer the phone. I got a room and we went... More 

Was this review helpful? Yes
jessicagilligan, Manager at Quality Inn & Suites Nacogdoches, responded to this review

We were in Nacogdoches to visit with our son and attend a University football game. We were running late and were trying to get checked in and meet my son. The check in took a little longer than I would have liked. The person at the desk kept stopping to answer the phone. I got a room and we went... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 14, 2014

The first room we got was doubled as another's room, but the bed was huge! The room was clean, my shower water was too cold but my partners was too hot. We did do name your own price, which was $45 before tax... So, for the price we paid not bad.

Was this review helpful? Yes
jessicagilligan, Assistant General Manager at Quality Inn & Suites Nacogdoches, responded to this review

Dear guest, Thank you for choosing the Quality Inn & Suites Nacogdoches. I'm glad you found quality in our accommodations for the price you paid. I do apologize that the shower temperature wasn't consistent, that's the first time I have heard this. I will have maintenance check on it, thank you for bringing that to our attention. I hope you... More 

Killeen, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 9, 2014

I rated my family's experience as excellent, not because this is a Hilton, by any means. But in a small East Texas town, you just can't beat the prices compared with the customer service and accommodations. The rooms were spacious enough and clean and comfortable. (I do want to mention that the feather feel of the quilts made us want... More 

Was this review helpful? Yes 3
jessicagilligan, Front Office Manager at Quality Inn & Suites Nacogdoches, responded to this review

Dear traveler, We appreciate your compliments about our hotel and service. We are happy you enjoyed the rooms, internet, breakfast, and grilling area. We'll see you on your next visit to Nacogdoches! Thank you, Jessica Gilligan Assistant Manager More 

1 review
5 of 5 stars Reviewed July 24, 2014 via mobile

I highly recommend this place! Best service from every employee. Family friendly with an awesome pool and hot tub! The breakfast is superb. Very clean and spacious! I will definitely be staying here all the time!!! The manager Nayeli Mejia and her staff are all awesome!

Was this review helpful? Yes
jessicagilligan, Front Office Manager at Quality Inn & Suites Nacogdoches, responded to this review

Dear Frank, Thank you for your review of our property. We are glad you find such quality in all of our amenities and service. We appreciate your repeat business. Jessica Gilligan Front Office Manager More 

Commerce, Texas
Top Contributor
67 reviews 67 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 19, 2014 via mobile

The staff was friendly and helpful but and our room was clean but . . . The room we stayed in was in need of some deep cleaning, carpet was stained, etc. The pool had towels lying everywhere and it all just added up to the image that maybe management has not followed up on small things!

Was this review helpful? Yes
jessicagilligan, Front Office Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking time out of your day to review our hotel. We appreciate guest feedback as it helps us address ways better serve our guests in the future. We are glad you found the staff friendly and helpful. Though, we can assure you the carpets are regularly shampooed, we are aware that are carpets need replaced and are... More 

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Additional Information about Quality Inn & Suites Nacogdoches

Address: 3400 South Street, Nacogdoches, TX 75964 (Formerly Comfort Inn)
Phone Number:
Location: United States > Texas > Nacogdoches
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Nacogdoches 2.5*
Number of rooms: 114
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