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Quality Inn & Suites Nacogdoches

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3400 South Street, Nacogdoches, TX 75964 (Formerly Comfort Inn)
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1 room 1 adult
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Quality Inn & Suites Nacogdoches
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52 Reviews from our TripAdvisor Community

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San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I had flown into north Texas and obtained a car for a funeral in a town near this hotels location. I had arrived from the airport with luggage and did not really want to have luggage with me in a funeral procession. I am a Elite Diamond member and I called hotel directly to see if I could drop luggage... More 

Helpful?
Thank Steve S
Allie G, Guest Relations Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to let us know about your recent stay with us Steve. I am so glad that Vesta and the rest of the staff were able to accommodate your needs and make sure your trip ran as smoothly as possible. Our sincerest regards and we hope to welcome you back again under better circumstances. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Very impressed with the hotel and service and especially with the service from the manager Ms Young. Would recommend them to everyone. The breakfast was very nice. Everything was kept warm and filled. Suggestion for dinner and entertainment were very good and much appreciated. Made to feel like friends or family.

Helpful?
Thank Susan C
Allie G, Guest Relations Manager at Quality Inn & Suites Nacogdoches, responded to this review

We appreciate you taking the time to review your recent stay. I am pleased to hear it was a five star experience and the staff was great as well. We hope to welcome you back again soon! More 

Kansas City, Missouri
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

front desk staff was great the room was clean the internet was bad breakfast was ok the staff needs help at breakfast a few account issues but got worked out housekeeping was good pool was good coffee was good

Helpful?
Thank chefbill2007
Allie G, Guest Relations Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to review your recent stay. We appreciate all guest feedback as it is the best tool we have to continually improve the overall guest experience. I can assure you that we will look into the breakfast issue. Otherwise, I am pleased to hear everything else was enjoyable and the staff was great. We hope... More 

houston
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Horrible, first room the telephone did not work, the entire chair you sit on at the desk was all torn up and dirty. Requested king size bed. They changed our room to one across the hall, it had two double beds, the carpet was all stained, filthy and room had a very unpleasant smell. Was afraid to walk barefoot. Next... More 

Helpful?
Thank viewbetter20
Allie G, Guest Relations Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to let us know about your recent stay. I am very sorry to hear that it was less than pleasant. We never want any of our guests to feel this way and can assure you this is not our standard. The hotel will be contacting you soon to follow up on this review. -... More 

Travelers are raving about these Nacogdoches hotels

Missouri City, Texas
Level Contributor
6 reviews
3 of 5 stars Reviewed 3 weeks ago

Booked through Expedia, apparently the systems weren't talking. It took about 20 minutes to get it sorted out, even though I had an email. They still needed to wait on a "FAX" yes a fax of the confirmation. The rooms were clean and we slept pretty good. Felt safe while at the hotel. The free breakfast was nice too.

Helpful?
Thank Sharon P
Allie G, Guest Relations Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to review your recent stay. I am sorry to hear about the confusion when checking in. We always recommend booking directly with the hotel to avoid these issues. I am pleased to hear the rest of your stay was good and that you enjoyed the free breakfast. We hope to see you again soon! More 

1 review
4 of 5 stars Reviewed 5 weeks ago

I was very impressed with the staff at this hotel. Everyone was very kind, both the front desk staff and housekeeping. It seemed very personal, after staying a few days, many of the staff even remembered my children's names. The rooms were kept very clean and the breakfast was great! We will definitely be staying there again on our next... More 

Helpful?
Thank Heidie W
Allie G, Guest Relations Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you so much for taking the time to review your recent stay. I am so glad that you had a great experience and the staff especially impressed you! We look forward to welcoming you back again the next time you are in town! More 

Spring, Texas
1 review
5 of 5 stars Reviewed December 2, 2015

Have been staying here while working from time to time and everyone has been helpful and they make you feel at home away from home. Vesta at the check in desk is very pleasant and has a great attitude.

Helpful?
Thank 326Keith
Allie G, Guest Relations Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to review your recent stay. I am pleased to hear that it was a great experience overall and that the staff is always friendly and courteous! We hope to welcome you back again in the future! More 

Houston, Texas
1 review
5 of 5 stars Reviewed November 4, 2015

Wonderful night! We visited and Vesta was a genuine person. Went above and beyond the call of duty to make sure our visit was pleasant. I am definitely returning when I am back in town. Breakfast was pretty good too!

Helpful?
Thank Jason Lee V
Allie G, Guest Relations Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to review your recent stay and share your kind remarks about Vesta. I am pleased to hear that your stay was incredible and we look forward to welcoming you back again soon! More 

A TripAdvisor Member
3 of 5 stars Reviewed October 19, 2015 via mobile

If WIFI, heated pool or hot tub are important to you then skip this hotel even though they advertise free WIFI it is nonexistent or it will not stay connected. The room was as expected King room has a sofa bed and a desk. The fridge, micro and jetted tub were a pleasant surprise. The room had the expected amount... More 

Helpful?
Thank A TripAdvisor Member
Allie G, Guest Relations Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to review your recent stay. I am sorry that we failed to meet your expectations with the WIFI and heated pool. I can assure you that we take all guest reviews very seriously as they are the best tool we have to continually improve to overall guest experience. We are working very hard to... More 

Haughton, Louisiana
1 review
5 of 5 stars Reviewed October 2, 2015

I was here a few weeks ago for a weekend visit with my daughter and the team at the Quality was so helpful. They were more than glad to print and explain directions of places we wanted to eat and when I got into the room I discovered I had forgotten my toothbrush... When I call the front desk the... More 

Helpful?
Thank James B
Allie G, Guest Relations Manager at Quality Inn & Suites Nacogdoches, responded to this review

Thank you for taking the time to review your recent stay with us. I am pleased to hear that it was a great experience and the customer service made everything even better. we truly hope to see you again in the future. More 

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