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Holiday Inn Express Hotel & Suites

Certificate of Excellence
2.5 of 5
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2306 Greenhill Rd, I-30 Bus. US 271, Mount Pleasant, TX 75455
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1 room 1 guest
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Holiday Inn Express Hotel & Suites
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114 Reviews from our TripAdvisor Community

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Traveler rating
    80
    24
    4
    4
    2
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32
9
9
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Killeen, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I had a very pleasant and comfortable stay. Very well maintained and a friendly staff. Thania was wonderful, and extremely helpful with our check-in. As this was a business trip for an extended period, the only complaint I had were the other guests. I guess some people just don't know hotel courtesy and have a hard time closing doors quietly.... More 

Was this review helpful? Yes
Cassopolis, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I stayed here for 17 days. The staff are wonderful. They have a breakfast that will satisfy most people. Thania the desk clerk is a wonderful person who always had a kind word and a smile to great you with. The rooms are nice and clean. The beds are soft and the pillows are as well. Many nights the hotel... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff was very helpful demonstrating a willingness to help with a smile especially Thania. Room clean, bed comfortable, easy access close to I 30. Breakfast area clean food good, pancake dinner offered in the evening, grounds and pool well kept.

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @clintalso I am so glad to hear that we were able to offer you a refuge from your busy schedule. I am very pleased to hear that our staff made your stay pleasant and I will definitely let Thania know how happy you were with her service. We hope your next stay is just around the corner. Please don't... More 

Austin, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here a total of 2 nights and although the rooms were a little bit pricey it was definitely worth it. Rooms were comfy and breakfast was great. Nikki, the breakfast attendant was absolutely wonderful. Very attentive and quick to offer a made to order omelet. Simply the best service and hotel I've stayed in. Will come back without... More 

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @lewy209 Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We do take pride in catering to our guests' needs as best as we can. I will make sure to tell Nikki how happy you were with her service. Looking forward in welcoming you again when you are in Mt. Pleasant. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Holiday Inn Express is my hotel of choice and this one does not disappoint! It smelled good in the room, although it was a little warm and took a bit to cool down. There was a special event of pancakes from 8 - midnight and I had trouble with the pancake machine and Tonya (sp?) Was right there to fix... More 

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

I appreciate your positive feedback about our hotel and staff. We do take pride in catering to our guests' needs as best as we can. I will let Thania know how happy you were with her service. If you are traveling to our area again, don't hesitate to call us. More 

Austin, Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean and the staff was courteous but there were several items that needed attention. When I checked into the room it was hot because the air conditioner was turned off. It took several hours for the room to become comfortable (it was around 100 outside).. When I brought this to the attention of the front desk I... More 

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Daniel V I am glad to hear that overall your experience was positive. I have already talked to all my staff about not being visible or not being at their work area at times. As they explained to me and me myself having years of experience working the desk, sometimes is hard to do when there is only one... More 

San Marcos, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

One of the staff, Nikki, made "made to order" omelets for breakfast. She is a fine cook with a sparkling personality. What a great surprise and treat, in addition to the wonderful Holiday Inn Express breakfasts.

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @W5225FItraveler Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us. I will let Nikki know how pleased you were with her service. We hope your next visit is just around the corner. Thank you and take care! More 

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed July 29, 2015

I was greated as a platinum ihg member immediately By Thonia at the front desk. I was given an upgrade without having to ask for one. Nikki who provides breakfast made me an omelet every morning. this is something I have never seen at any other Holiday Inn Express. the omelets were amazing the service was amazing I will be... More 

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @sid b. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. I'll make sure to tell Thania and Nikki how happy you were with their service. If you're traveling to Mt. Pleasant again, please don't hesitate to call us. More 

Jacksonville, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed July 29, 2015

Great hotel in MT Pleasant. Rooms clean, staff friendly and nice breakfast each morning. Would recommend this hotel and plan to return. Staff gave directions and suggestions for places to eat in the area.

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @kelley56green. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you again when you are in Mt. Pleasant, Texas. Stay well! More 

Mount Vernon, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2015

The only reason I didn't give them 5 stars is that they overbooked and I didn't get a suite as I had requested. Other than that, it was everything we look for. Very nice pool, with covered patio, grill, and an exercise room. Everything was very clean, the staff was helpful and friendly. The complimentary breakfast was plentiful, and laid... More 

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @treasurebabe. Thank you for taking the time to give us your feedback about our hotel. I'm glad you found our location convenient and that overall your experience was positive. I am very sorry to hear that you had problems with your reservation. Sometimes two or more people can be making a reservation for the same room at the same... More 

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18 photos of this hotel

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Room/suite (6)
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Other (3)
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