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Holiday Inn Express Hotel & Suites

2.5 of 5 2306 Greenhill Rd, I-30 Bus. US 271, Mount Pleasant, TX 75455
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites
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Holiday Inn Express Hotel & Suites
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82 reviews from our community

Traveler rating
    56
    17
    4
    3
    2
See reviews for
25
6
6
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Valliant, Oklahoma
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars NEW

My co-workers and I have been staying at this motel frequently, with our job. The beds and pillows are so comfortable. The rooms are very clean. The staff has always been very friendly. You will not go wrong staying here.

Was this review helpful? Yes
Paris, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Thanks for a great stay. The staff and groups sales coordinator were fantastic! Hotel is very clean and the breakfast is fantastic. Great place for individual, family or a group. Thanks for all your help with the NL Band. Your effort was very much appreciated!

Was this review helpful? Yes
Ruston, Louisiana
1 review
5 of 5 stars Reviewed January 15, 2015

Maribel and her staff always take great care of me when i am there. I spend a lot of nights in Holiday Inns across Texas, and this is by far my favorite. Everyone is polite and the rooms are very clean.

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Mr. T. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2015

Maribel and all the front desk staff are always friendly and helpful. The rooms are always clean and fresh. Contrary to some of the other reviews posted here, I have never found any of the amenities broken or damaged. I stay 3-4 nights at some Hotel every week and this location is by far my favorite. Breakfast is also great.... More 

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service have always met you expectations. We look forward to welcoming you back to the hotel in the near future. More 

1 review
4 of 5 stars Reviewed January 14, 2015

Maribel and her staff is great. They know I am a repeat customer and they go out of their ways to meet my requirements. They are there for me anytime I need them. The rooms are very clean and they always make sure that I get an upgrade if available. All in all great services, wonderful staff and always greet... More 

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Mr. Patel, thank you for taking the time to submit your feedback. My staff and I take great pride on the customer service we provide but at the same time knowing there's always room for improvement. We appreciate your business and want to keep seeing you every trip to town. More 

1 review
5 of 5 stars Reviewed January 14, 2015

This hotel was so nice, I HAD to sign up to trip advisor just so I could write a review. The staff were incredibly friendly from the moment we walked in the door,and the rooms were super clean. I would recommend this hotel to anyone in the area looking for nice accommodations, for a reasonable price.

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for taking the time to submit your feedback. We're very happy to hear that you enjoyed your stay and hope to see you again when you are in the area. More 

New Brunswick, Canada
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed December 11, 2014

We stayed for the night after long day on the road. Staff very friendly, room was fine & the breakfast (especially the fluffy scrambled eggs) was excellent. You can tell they care. Will stay there again! Maritime Canadian Couple

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your feedback, I'll make sure to let my staff know of your comments. We hope we get to see you again in the future. Happy Holidays!!! More 

Springfield, MO
Top Contributor
51 reviews 51 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 10, 2014 via mobile

The hotel smelled very nice when we entered the lobby, but when we exited the elevator to go to our room, the smell of cigarettes was overwhelmingling strong. In our room you could smell the faint odor of cigarette smoke and some of my clothing had the faint odor on them even when I got home. Our room was non-smoking.... More 

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

@skipper1979 We want to thank you for taking the time to write your feedback. We apologize for any inconvenience this may have caused. We have very loyal smoking guests but we definitely are looking for ways to better serve our non smoking guests, too. We have also fixed the problem in our mini refrigerator. We hope you give us another... More 

Houston, Texas
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 29, 2014

This hotel was very friendly during check in. The room was very clean but the refrigerator in the room did not work. The ice machine on the floor we were staying on did not work. Called the front desk to let them know and offered to move us to another room. But we were already unpacked and 1030 at night.... More 

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

I am so glad to hear that we were able to offer you a refuge from your busy schedule. After reviewing your comments, we found out that someone had accidentally disconnected our ice machines making them not work. We have not had vending machines for the last 3 years because we offer our suite shop. I sure do apologize for... More 

A TripAdvisor Member
5 of 5 stars Reviewed November 8, 2014

Just what we needed after driving All day .CLEAN friendly staff booked it online with my points . Very impressed with the cleanliness of the hotel , extremely nice front desk staff !!!!!! Walking distance to a restaurant . HOT shower .

Was this review helpful? Yes
MountPleasantHotels, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for the kind words, we are very grateful when someone can take a moment and add feedback for future guest. We have a great housekeeping staff and the pride they have for their job shows each and everyday. More 

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Additional Information about Holiday Inn Express Hotel & Suites

Address: 2306 Greenhill Rd, I-30 Bus. US 271, Mount Pleasant, TX 75455
Phone Number:
Location: United States > Texas > Mount Pleasant
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Mount Pleasant
Holiday Inn Express Hotel And Suites
Holiday Inn Mount Pleasant
Mount Pleasant Holiday Inn

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