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All 12 Mount Pleasant hotels

Holiday Inn Express Hotel & Suites

2.5 of 5 Hotel   |   2306 Greenhill Rd, I-30 Bus. US 271, Mount Pleasant, TX 75455
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Holiday Inn Express Hotel & Suites

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Ranked #3 of 12 hotels in Mount Pleasant
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Manontherun P Dallas, Texas
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64 people have reviewed this hotel

Traveler rating
    43
    13
    3
    3
    2
See reviews for
21
5
5
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Dallas, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

You can tell this hotel cares about the way they look. Everything is spotless from the time you walk in the door. My room was very clean, the hotel looks to be at least 5-10 years old but I have seen newer that was not nearly has clean as this one. The staff was very friendly as well.

Was this review helpful? Yes 2
LaQuinta P, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your response! We value your opinion and are very grateful that we were able to meet your needs. Look forward to your visit again. Thank you, Monique More

Nacogdoches, Texas
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 20, 2014

I have stayed in a lot of HIX properties and this one didn't meet the standard that I'm used to in HIX. Positive: nice entry area and good breakfast and convenient access to the business center (connected with breakfast area). I liked the overly large computer display. Also the front desk clerk was very helpful and accommodating. This property is... More

Was this review helpful? Yes
LaQuinta P, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Mr. H, Extremely dissappointed to have left a impression like this with you. I am certainly surprised to hear that you question our staff on cleanliness on a daily basis. I would first want to make sure that all our guest know that staying extremely clean is a Top Priority with each of us working here daily. I will review... More

Nashville, Tennessee
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 11, 2014

This was a wonderful hotel that we stopped at en route to Texas. The room was comfortable and clean. Even though I grabbed this on priceline. I was able to get double beds for me and my parents. They also made sure we were on the first floor, and put us in a room close to the outer doors. My... More

Was this review helpful? Yes 1
LaQuinta P, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

I am glad to hear my staff made sure to make your stay comfortable for yourself and your family. We are very thankful for your kind words and taking time out to provide your feedback. I hope that we earn your business again when you travel through. Have a wonderful weekend! Thank you, Monique Amador More

Paris, Texas
1 review
5 of 5 stars Reviewed January 28, 2014

Thank you for such great service and hospitality. I would like to thank Nicki for the efficiency of our groups check in, Brenda for how quickly she handled check out and Maribel for setting up everything before out group arrived. Our band has used this hotel for many years and will continue because of the great service and attention to... More

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Monique A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Outstanding to hear Randy that I had three staff members make a positive impression and sounds like a great stay while with us. Thank you once again! Monique More

San Antonio, Texas
1 review
5 of 5 stars Reviewed January 13, 2014

My family and I travel a lot and have very high standards for the hotels we stay in. To say we were pleased with our stay is an understatement. We came to check in pretty late since we were just passing through headed to San Antonio. The gentleman at the front desk (Josh I think was his name) was so... More

Was this review helpful? Yes
Monique A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for the kind words. Josh is one of our newest members and has been a great addition to our staff. We are excited that he was able to make your stay comfortable and provide you with information about our hotel. Thank you! More

Conroe, Texas
Top Contributor
65 reviews 65 reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 3, 2014

Stayed here in early Jan '14 with my family of four. Booked a King 2 bedroom suite on the Holiday Inn site, but reservation showed up (apparently) as a plain King suite (no formal second room - which we needed). Also STRANGELY the reservation showed up as being booked through TRIP ADVISOR - which my confirmation email and booking site... More

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Monique A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking a few moments to provide your feedback of your stay. We hope all our guest experiences are positive while traveling to our property but in some cases we understand that things may happen that might not meet our guest expectations. It's what we do from that moment that will make a difference to our guest. In... More

College Station, Texas
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 2, 2014

This is the third time that I have stayed at this hotel; it was perfect once again. Everything was spotless clean and in perfect condition. The breakfast was fresh and as good as any that I have had at a Holiday Inn Express. The staff was polite and very helpful. Just another great experience here; I'm sure I will be... More

Was this review helpful? Yes
Monique A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

We are very lucky that we have had 3 chances to earn your business and each time it turned out to be what you expected. I hope the 4th time we get your business again and I am sure we will continue to offer the best service your now coming to expect. Thank you, Monique More

Little Rock, Arkansas
1 review
5 of 5 stars Reviewed December 20, 2013

I have to say that this is by far one of the nicest hotels in east Texas. I stayed here for 16 weeks and the staff was just outstanding every week of my stay. The breakfast was great every morning and very hospitable. If you are in this area and you need a place to lay over during travel I... More

Was this review helpful? Yes
Monique A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much! We are absolutely thankful that you gave us the opprotunity to be your accommodation choice during your 16 weeks of training. It was a pleasure meeting yourself and your family. My staff enjoyed seeing your smile everyday and we wish you luck as you move forward in your new career. Thank you and please do not... More

Jacksonville, Texas, United States
2 reviews
5 of 5 stars Reviewed November 7, 2013

Thanks to the sales manager, Roxie, for the help! She made all of the details perfect for our stay!!! I know that you are busy with other things, but not once did I get the feeling that you did not have time to deal with my situation. I appreciate the hospitality, Kalee

Was this review helpful? Yes
Monique A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Kalee, Thank you so much for your great feedback! Roxy is one of our most valued employee's because she like many others in our hotel go beyond the normally to offer excellent service. I hope that we will see you soon again. Thank you for making us your hotel choice in Mount Pleasant Tx. Thank you, Monique P. More

Hadley, Massachusetts
1 review
5 of 5 stars Reviewed October 23, 2013

I stayed there 2 weeks ago after a long road trip. It was almost 11 at night and Jennifer was very friendly, which is much appreciated after a rough day. The hotel was very quiet and clean. Breakfast was amazing and Brenda at breakfast was helpful and pleasant. I always try to make it a point of asking the names... More

Was this review helpful? Yes
Monique A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Deborah, I had a huge smile on face when I read your review. 1) we are very grateful that your stay met your expectation and 2) that Brenda made a lasting impression on you! She and the rest of the staff continue to use our guest feed back to work on improving our service and I hope that each of... More

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Additional Information about Holiday Inn Express Hotel & Suites

Also Known As:
Holiday Inn Express Hotel Mount Pleasant
Holiday Inn Express Hotel And Suites
Holiday Inn Mount Pleasant
Mount Pleasant Holiday Inn
Address: 2306 Greenhill Rd, I-30 Bus. US 271, Mount Pleasant, TX 75455
Phone Number:
Location: United States > Texas > Mount Pleasant
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 hotels in Mount Pleasant
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Official Description (provided by the hotel):
Step into the Holiday Inn Express Hotel & Suites in Mt. Pleasant, and escape to the utmost in comfort, convenience and quality service.We are the area's newest and finest lodging facility offering amenities and a modern decor that will leave you feeling as if you never left home. Choose either a standard room or one of the varieties of 20 suites available, and experience a worry-free stay that features comfortable bedding and seating, ceiling fans, microwaves, refrigerators, coffeemakers, hair dryers, two-line speakerphones with two extensions and free high-speed Internet service - both wired and wireless.Explore the enjoyments outside of your room in our complimentary breakfast area, cozy lobby, outdoor pool, fitness room or business center. Conveniently located along Interstate 30, the three-story property is within minutes to industrial areas, shopping and recreational attractions.Whether visiting Mt. Pleasant for business or leisure activities, include Holiday Inn Express Hotel & Suites as a step along the way. ... more   less 
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