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Holiday Inn Express Hotel & Suites

Certificate of Excellence
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2306 Greenhill Rd, I-30 Bus. US 271, Mount Pleasant, TX 75455
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Holiday Inn Express Hotel & Suites
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103 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Austin, Texas
Level Contributor
1 review
4 of 5 stars Reviewed 3 days ago NEW

Was in town for a week on business. Rooms were quiet, bed was comfortable. The staff were all friendly and helpful especially Thania. Pool area was clean. The exercise room was on the small side. Convenient location.

Was this review helpful? Yes
Level Contributor
13 reviews
13 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Comfortable bed, quiet rooms and friendly staff. Thania was especially helpful thru our entire stay. Convenient location. We didn't use the pool but the pool area was clean. Exercise room was on the small side.

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Crystal B Thank you for your positive feedback about our hotel. We do take pride on catering to our guest's needs as best way we can. I will be happy to let Thania know how happy you were with her service. If you're traveling to our area again soon, don't hesitate to call us. We'll be happy to have... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stay at a great number of hotels while traveling. The Holiday Inn Express chain is typically very good, but I must say my very favorite is the Holiday Inn Express in Mt. Pleasant, Tx. Hotel has always been quite, friendly and comfortable. Always doing something EXTRA. Nikki is now making "to order" omelette's in the morning. They are wonderful,... More 

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Paul D It brings me a lot of pride and joy to hear that you're an avid fan of our hotel and our service. We appreciate your business, your loyalty and trust. Don't hesitate to call us if there's anything we can help you with. We definitely hope you will stay with us many more times on your future... More 

Rowlett, Texas
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

I had never stayed at a Holiday Inn, I usually stay at Hilton hotels but there wasn't any in the area so I chose Holiday Inn. I was very pleasantly surprised! Reception was professional and efficient and I heard her calling guests to make sure they were happy and to see if they needed anything following their check in. So... More 

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for giving us a perfect rating and recommending us to other travelers! I'm sure my entire staff hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you're traveling to Mt Pleasant again, please don't hesitate to call us. We would love to have you as a guest at our hotel in the... More 

Midland, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We always stay at a Holiday Inn Express when we travel but this one went above and beyond in quality and service. Although we are almost always treated well by friendly staff at other Holiday Inn hotels, this time we were greeted by a desk clerk who instantly made us feel like honored guests as well as old friends. The... More 

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your positive comments. I'm so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Take care!! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Our host Thania was considerate and helpful. She is new to the geocache world and we had a great discussion about that. I highly recommend to stay with this hotel and meeting Thaina. Also this hotel was very clean and it was it great stay.

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @XteV C. Thank you for you positive comments. I am so glad to hear that you enjoyed your stay with us and will make sure to tell Thania how you liked her service. Looking forward to seeing you again soon when you are back in Mt. Pleasant, Texas. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the second time I've stayed at this hotel and will continue to do so as long as I'm in the area. I checked in late at night and Emilio gave me the best service regardless of how late it was. Super friendly and allowed me to use the pool as long as I wasn't loud. This hotel is... More 

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @TORRES1989. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. I will let Emilio know how happy you were with his service. I will let my owners know about your request of adding weights in our fitness center. Don't hesitate to call us if there's anything we... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We were immediately greeted by the friendly Thania at the front desk after a 12-hour drive from Chicago. She helped us checked-in, gave us extra towels and reminded us about the discount at Applebee's by just showing the Holiday Inn card. Companies should employ more people like Thania!

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @Elescanilla. Welcome to Texas! I'm so glad we were able to offer you a refuge from your long trip to Texas. I will let Thania know how pleased you were with her service. Looking forward to welcoming you back soon. More 

Thousand Oaks, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel and Thania at the front desk was exceptional. Clean room, good breakfast at a fair cost. My brother and I rented one of the suites for cheaper than a combined cost of 2 lousy rooms at a discount motel and slept very comfortable... And I couldn't hear him snore! (1 minor issue, the fitness room does not have... More 

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear guest. Thank you for your review and for choosing our hotel. I appreciate your positive feed back about our hotel. I will pass on the information about adding some weights to our fitness center to the owners. We hope to see you again when you're in the area. More 

Chicago, Illinois
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had driven all day and my car was stuffed with detritus of my move from Chicago to San Antonio. Thania (a very welcoming lady at the front desk) assured me that I really didn't have to unpack all the things in my car because of the Inn's excellent video coverage of the parking lot. Huge relief!! My service dog... More 

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for staying smart with us. I will be sure to let Thania know how much of an impact she made on your experience. We hope to welcome you back when you're in the area. Once again, thank you for choosing Holiday Inn Express of Mt Pleasant, Texas. More 

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18 photos of this hotel

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Other (4)
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