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Holiday Inn Express Hotel & Suites

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2306 Greenhill Rd, I-30 Bus. US 271, Mount Pleasant, TX 75455
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Holiday Inn Express Hotel & Suites
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Holiday Inn Express Hotel & Suites
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89 reviews from our community

Traveler rating
    62
    17
    4
    4
    2
See reviews for
27
6
6
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (89)
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    (24)
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    (27)
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    (21)
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Atlanta, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

Used by our company but they're so comfortable,friendly, and clean, I usually try to book with them when I'm not on business. Great place for business and pleasure, hassle free check in & out. Breakfast is always great. My family now enjoys there chain even if we're not traveling together. Planning a big trip to Florida & yes, I'll be... More 

Was this review helpful? Yes
Texarkana, Arkansas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We have used this hotel several times over the years. Recent visits due to a loved one in the hospital. As always, every thing was great. Thania & Emilio along with the rest of the staff was wonderful

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your kind comments. I will let Thania and Emilio know how much of an impact they made on your experience. We are always pleased to be your second home when you're in the area. Thank you, Maribel and staff More 

Dallas, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed two nights in the Holiday Inn Rxpress in Mt Pleasant. The property is well located, clean and comfortable. The complimentary breakfast was the best we have had. Nikki provided helpful, pleasant assistance with the food service. She is an asset to the organization. We definitely will stay here again when the need arises.

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to review your stay with us. We will let Nikki know that you were pleased with her service. We hope to welcome you back again soon. Thank you! More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Thania was very helpful on our visit and I really appreciated her enthusiasm and respectfulness. She was polite and made sure my family had everything they needed to be comfortable and have the best visit at the Holiday Inn Express. She is very personable.

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear guest. Thank you for taking the time to review your stay with us. We will let Thania know that you were pleased with her service. We hope to welcome you back again soon. Thank you, Maribel and staff More 

Nashville
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2015

We are IHG platinum members and that was one of the best HIE stays we've had. Staff was super friendly, room and hotel was newer and clean (even in the corners), beds unbelievably comfortable, typical HIE free breakfast but coffee was "stronger than typical" Would definitely stay again! Maybe on the way home 😊

Was this review helpful? Yes 1
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your kind review! We truly appreciate your kind words about my staff and our hotel. It's definitely a boost for us every time we hear a positive review such as this. We hope to welcome you back to the hotel soon when you are in the area. More 

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 9, 2015

Not what you would normally expect from a Holiday Inn. I arrived and checked in later than the rest of the crew...had to wait to be checked in, guess the movie was more important...Room was older, dark like it's been 10 years since there was any updating to this property. HIgh price, older property, sub par customer service, probably going... More 

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear guest. I am very disappointed to hear that you found our service below your standards. All your comments are essential to educating all of our staff about good and bad service. I ensure your feedback will be given to all. Very disappointing to hear, but we hope you give us another chance to make it up to you. Thank... More 

1 review
5 of 5 stars Reviewed March 8, 2015

Fantastic room. Bed was extremely comfortable. Check in was fast & easy. The young lady working the front desk, Thonia, was very prompt, courteous & had keys to the room in my hand within literally a few minutes. Thank you for a great nights rest.

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Pipeline Inspector. Thank you for taking the time to review your stay with us. I will let Thania know that you were pleased with her service. We hope to welcome you back again soon. Thank you, Maribel and staff More 

Valliant, Oklahoma
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 27, 2015

My co-workers and I have been staying at this motel frequently, with our job. The beds and pillows are so comfortable. The rooms are very clean. The staff has always been very friendly. You will not go wrong staying here.

Was this review helpful? Yes
Maribel A, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear @mtbmmiller. Thank you for making our hotel your second home when you're in Mt. Pleasant, Texas. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Thank you, Maribel and staff More 

Paris, Texas
2 reviews
5 of 5 stars Reviewed January 26, 2015

Thanks for a great stay. The staff and groups sales coordinator were fantastic! Hotel is very clean and the breakfast is fantastic. Great place for individual, family or a group. Thanks for all your help with the NL Band. Your effort was very much appreciated!

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Mr. Randy J. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Thank you, Maribel More 

Ruston, Louisiana
1 review
5 of 5 stars Reviewed January 15, 2015

Maribel and her staff always take great care of me when i am there. I spend a lot of nights in Holiday Inns across Texas, and this is by far my favorite. Everyone is polite and the rooms are very clean.

Was this review helpful? Yes
Maribel A, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Mr. T. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. More 

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Business center/function rooms (1)
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Dining (2)
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Other (3)
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