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Candlewood Suites Mount Pleasant

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2407 South Jefferson Ave, Highway US 271, Mount Pleasant, TX 75455
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Candlewood Suites Mount Pleasant
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39 Reviews from our TripAdvisor Community

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Traveler rating
    22
    11
    1
    3
    2
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11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Hartsville, South Carolina, United States
2 reviews
1 of 5 stars Reviewed yesterday NEW

Without a doubt the biggest group of thieves around. You would think $350 a week for my sons room and then mine $350 ( Saulsbury Industries Corporate rate) plus laundry would be enough for these thieves but its not. They want to take money off your card when they want. $168, $119, o and last night &756.43. They say its... More 

Was this review helpful? Yes
Oklahoma
1 of 5 stars Reviewed 2 weeks ago

While traveling out of town for a funeral, I made a reservation to spend the night. Received the confirmation number via text message and the credit card charged. When I got to the hotel, they were overbooked and had no availability. Added an extra hour to an already very stressful trip trying to find another room. No explanation could be... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Management and Staff are amazing! They were wonderfully kind, and went above and beyond to be helpful! I couldn't have asked for better hearts. You should definitely choose Candlewood for your stay!

Was this review helpful? Yes
K4Wolf, General Manager at Candlewood Suites Mount Pleasant, responded to this review

Thank you so much for a great review and being a great guest here with us! I appreciate all feed back. But I really do love when we know we have done well. Thank you so much! We look forward to seeing you soon! Roxy More 

Gainesville, Florida
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 21, 2015

We stayed here one night on our recent road trip-what a great place. It has everything you could ever want-full kitchen with all the utensils, there is a laundry room, ample parking and a very nice check in staff. Far more amenities than I ever expected for the price.

Was this review helpful? Yes
K4Wolf, General Manager at Candlewood Suites Mount Pleasant, responded to this review

Thank you so very much for you kind words. We love hearing from our valued guests and their stays with us. We strive to be the Home Away From Home on business or pleasure. It is guests like you giving us feed back that let us know how we are doing. Thank you so very much! We look forward to... More 

Mount Pleasant, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 21, 2015

We have been traveling with work for almost three years, and we have never had a more enjoyable stay. The staff is friendly, yet professional. The rooms are exceptionally clean and large. We love the full kitchen. And our 4 legged family members are welcomed. Its definitely the feel of home away from home.

Was this review helpful? Yes 1
K4Wolf, Manager at Candlewood Suites Mount Pleasant, responded to this review

Dear Valued Guest, we are so glad that we were able to meet and exceed your needs and expectations. I am so glad that we could be your home away from home! We love hearing from our guests and we hope to see you again very soon! More 

Winnsboro, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

Due to a house fire my family and I have been in the Candlewood hotel since mid December. The staff has been a wonderful treat. The room was clean and the bathroom was clean. I enjoyed my stay. There has been some tough days for my family and I. And without the friendly and personable staff I don't think I... More 

Was this review helpful? Yes 1
K4Wolf, Manager at Candlewood Suites Mount Pleasant, responded to this review

Dear Valued Guest it is my pleasure to recieve such a wonderful review. We here at Candlewood Suites take pride not only in the property but our guests as well. Thank you so much for taking the time to give your feed back. Always great to hear! Thank you, we look forward to seeing you again soon! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

Was welcomed right away with one of the warmest smiles I have ever Received. It really set the tone for the rest of the stay. Thank you again !! :-)I will certainly be back...it was hard to leave, but the goodbye smile was just as pleasant.. thank you again .

Was this review helpful? Yes 1
K4Wolf, Manager at Candlewood Suites Mount Pleasant, responded to this review

Thank you so very much for such a kind review, it was a pleasure to have you with us and I do look forward to your return. I hope that your travels are safe and when ever you are this way you are always welcome where there will always be warm smiling faces. More 

Douglas, GA
Level Contributor
151 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed January 14, 2015

This is my first time staying in Mt. Pleasant and am very pleased with the Candlewood Suites here. I've stayed at multiple Candlewood Suites in the past and know it isn't your typical hotel with a free breakfast, but it is a nice hotel with a comfortable bed, full size kitchens in each room, and has everything you need for... More 

Was this review helpful? Yes 1
K4Wolf, Manager at Candlewood Suites Mount Pleasant, responded to this review

Thank you so very much for your review. We love that you took the time to share your information and thoughts with us. I hope this helps anyone coming into the area help find the best location for their stay while in Mount Pleasant, of course I hope it is us! Thank you so very much, we look forward to... More 

Kansas City, Missouri
Level Contributor
87 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
2 of 5 stars Reviewed November 20, 2014

Yes, in Candlewood you don't get breakfast even if you would like to pay for...we were on our way go home from Texas when we realized we can not go to Little Rock because previously got a traffic jam in Dallas for 2 hours...so decided to find a hotel on my phone along the route. We needed a smoking room... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Dear hrefa, Thank you for taking the time to leave us your feedback. It is disheartening to know that not all aspects of our hotel were able to meet your travel needs. I sincerely apologize for any inconvenience you may have experienced particularly with our mattresses. Your comments have been noted and rest assured that these will be considered when... More 

Advance, Missouri, United States
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed August 5, 2014

This was my first time staying at a CandleWood. I assumed it would be similar to the Staybridge,,, offering breakfasts and some dinners. I was very disappointed to find no breakfast but to pay at the pantry and definitely no dinners. There is free laundry and they had a very nice gym with updated equipment. The front desk girls were... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Dear Mandy A, Thank you for your candid review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry for the issues you experienced during your stay. We have taken note of your comments regarding housekeeping. We don't want any guest inconvenienced and rest assured... More 

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