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Candlewood Suites Mount Pleasant

2.0 of 5 2407 South Jefferson Ave, Highway US 271, Mount Pleasant, TX 75455
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Candlewood Suites Mount Pleasant
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Candlewood Suites Mount Pleasant
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31 reviews from our community

Traveler rating
    18
    9
    1
    3
    0
See reviews for
9
3
5
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (31)
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    (7)
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    (15)
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Virginia Beach, Virginia
Top Contributor
68 reviews 68 reviews
62 hotel reviews
114 helpful votes 114 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Yes, in Candlewood you don't get breakfast even if you would like to pay for...we were on our way go home from Texas when we realized we can not go to Little Rock because previously got a traffic jam in Dallas for 2 hours...so decided to find a hotel on my phone along the route. We needed a smoking room... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Dear hrefa, Thank you for taking the time to leave us your feedback. It is disheartening to know that not all aspects of our hotel were able to meet your travel needs. I sincerely apologize for any inconvenience you may have experienced particularly with our mattresses. Your comments have been noted and rest assured that these will be considered when... More 

Advance, Missouri, United States
Top Contributor
69 reviews 69 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 5, 2014

This was my first time staying at a CandleWood. I assumed it would be similar to the Staybridge,,, offering breakfasts and some dinners. I was very disappointed to find no breakfast but to pay at the pantry and definitely no dinners. There is free laundry and they had a very nice gym with updated equipment. The front desk girls were... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Dear Mandy A, Thank you for your candid review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry for the issues you experienced during your stay. We have taken note of your comments regarding housekeeping. We don't want any guest inconvenienced and rest assured... More 

Tunica
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

This hotel is clean, very nicely decorated and maintained, offer many amenities to make an extended stay more comfortable, and the staff are very friendly and welcoming. Only problem...no on site pool! Maybe coming soon?

Was this review helpful? Yes
nancypatel1015, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Thank you so much for your high rating of our hotel and for taking the time to share your experience! It is always our ambition to give you a one of a kind memorable experience. Thank you again for your feedback! More 

Barrington, Illinois
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 30, 2014

this is a brand new property. Chiles 100 yards next door, a Wallmart if you need it 2 minute walk. Clean, great staff. If you are not familiar with Candlewood, they are suits with a mini kitchen (BBQ) you can use. Clean as it is new. First floor rooms have to have 15 foot high ceilings. Good Beds. One thing... More 

Was this review helpful? Yes
nancypatel1015, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

We are very happy to know that your stay in our hotel was pleasant. It is our duty to give the best service to our beloved patrons and ensure that we give the highest satisfaction in every aspect of our service. Your compliments will be sent out to our staff to serve as a fuel for us to continue giving... More 

Houston, Texas
Top Contributor
68 reviews 68 reviews
60 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed April 7, 2014

This property is at the best standard. Upon arriving we were greeted by Nancy. She talked and checked us in without missing a beat. The decor up to date. It offers all. Business center. Kitchens. Free dvd movies. Too much to list. Everything within walking distance. Will return. Thanks too all the staff behind the scenes that helps to make... More 

Was this review helpful? Yes
nancypatel1015, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Thank you for taking the time to share the details of your great stay at our Hotel. It is inspiring to hear that our well-furnished accommodations and exceptional services were able to exceed your expectations. Your encouraging words will be shared to our staff and we are even more motivated to continuously seek for ways to improve our services that... More 

Greenbrier, Arkansas
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 1, 2014

Overall a great motel. Manager is very nice and helpful. Rooms were clean and bed was nice. Price is alittle high for a single nite, but weekly rate is good. You only get 1 cleaning with weekly rate though. rooms have full kitchens, although I never cook. Chili's is next door and great for grabbing dinner and a beer. Enjoyed... More 

Was this review helpful? Yes
nancypatel1015, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Thank you for choosing to stay at our Hotel. We appreciated your effort to let us know that your enjoyed the services we offered during your stay. Our Manager as well as our entire staff is always willing to go beyond your expectations to ensure your total satisfaction. We hope for another opportunity to serve you even better should you... More 

Atlanta, GA
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 4, 2013

Clean and courteous. Chili's next door and a Walmart within walking distance. Will stay here when back in Mt.Pleasant. There is a dirt/grass lot next door where you can park a tractor trailer. Most places advertise "truck" parking but don't actually have the room for anything other than a box truck or maybe an RV. Hard to find decent hotels... More 

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nancypatel1015, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Our hotel always look forward to experiences shared by our valued guests. We appreciate that our spacious parking was able to accommodate your truck and made your stay comfortable. Our courteous and efficient staff continuously ensure that cleanliness is maintained to keep your stay convenient and worry-free. We hope to see you again soon. More 

Top Contributor
106 reviews 106 reviews
37 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 17, 2013 via mobile

Very pleasant in Mt. Pleasant Texas. Very clean, cozy beds, nice towels, kitchenettes, daily paper, free laundry facilities, dog friendly (free treats). A few steps from Chili's, short walk to other foods. Gym, honor system on snacks. My only issue (and not their fault was the "beetle" roach looking epidemic of the area. Many dead ones outside and in lobby... More 

Was this review helpful? Yes
nancypatel1015, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Thank you for sharing with us your hotel experience. We are doing our best to make your stay comfortable as well your precious pets. We are committed to customer service satisfaction and your comments will be our motivation to do better and better each day. We apologize for the beetles in area and relieved that there was none in your... More 

Denton, Texas
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 18, 2013

I agree that 3rd floor hallway was really smoky but there was no evidence in the room. Clean room with very attentive front desk staff upon arrival and departure. Be aware that any reference to king-size bed when booking online may not be at this hotel though. Location is away from Interstate 30 too if you're just passing through Mt.... More 

Was this review helpful? Yes
nancypatel1015, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Thank you for your time in writing this review. We are continuously doing our best to improve our service delivery – cleanliness of our rooms as well the efficiency of our staff. Your feedback regarding our beds will be considered as we aim a comfortable stay to each of our valued guests. We hope to see you soon. More 

Atlanta, Georgia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 5, 2013

Nice, clean hotel. Had a room on the 3rd floor, and the hallway was REALLY smoky. (thumbs down). Busy hotel. But the room was not smoky at all. Plenty of room. These were the highest ceilings ever!!! Plenty of room. Very comfortable bed. Had a great sleep. Washers and driers were REALLY nice new and big. Located very close to... More 

Was this review helpful? Yes
nancypatel1015, Guest Relations Manager at Candlewood Suites Mount Pleasant, responded to this review

Thank you for having a very comfortable hotel stay. As you have experienced, we doing our best to provide you with most convenient facilities like washers and dryers. Our sincerest apologies for the smoky hallway. Rest assured that your comments will be taken seriously to enhance the appearance and cleanliness of our hotel. We hope to satisfy you more on... More 

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Additional Information about Candlewood Suites Mount Pleasant

Address: 2407 South Jefferson Ave, Highway US 271, Mount Pleasant, TX 75455
Phone Number:
Location: United States > Texas > Mount Pleasant
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Mount Pleasant 2*
Number of rooms: 77
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