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Hampton Inn & Suites Mount Pleasant

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2504 West Ferguson, Mount Pleasant, TX 75455
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1 room 1 guest
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Hampton Inn & Suites Mount Pleasant
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271 Reviews from our TripAdvisor Community

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Traveler rating
    207
    47
    5
    7
    5
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85
43
12
99
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
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  • All months
    (271)
  • Mar-May only
    (82)
  • Jun-Aug only
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  • Dec-Feb only
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Ellijay, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Room Was clean and beds were very comfortable. Staff was caring and polite and helpful. Breakfast was varied each of the five days we stayed. Had difficulty with door lock a couple of different times which was aggravating but staff was helpful in reprogramming the lock and then getting a locksmith out., otherwise everything else was exceptional.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello r35, Thank you for your feedback! I am sincerely sorry for the issues that you experienced with your door lock and I appreciate your patience and understanding more than you can fathom! I am so glad that our Hampton Team was able to assist with the scenario and that you found us caring, polite, and helpful. Thanks again for... More 

Pickerington, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay often at the Hampton Inn and Suites in Mt. Pleasant, Cassy Meisner and her Staff always make me feel welcome and go to great lengths to ensure my stay is comfortable and Pleasant. Higly Recommend

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hi GlenW7469, Thank you for often choosing Hampton Inn & Suites for your accommodation needs in Mount Pleasant, we love having you here! Cassy is our Front Desk Manager and does a fantastic job leading our Front Desk Team to recognize and care about guest satisfaction as much as upper management does! She is an excellent asset to our team... More 

Lilburn, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed in many Hampton Inns, and we have liked them all, but this one was the best we have ever stayed in! Very nice, modern and friendly staff. The rooms were so nice that is seemed like a 4 star luxury resort!

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hi Everett B, First off, thank you for being loyal to Hampton Hotels, we appreciate you! I am so glad that you enjoyed your stay with us at Hampton Inn & Suites Mount Pleasant! It is our goal to exceed your expectations from the moment you check in to the moment you check out! Thanks again for your loyalty and... More 

Altadena, California
1 review
5 of 5 stars Reviewed 2 weeks ago

We were in Texas for our family reunion. The stay at the Hampton Suites was excellent. my sister and I shared a suite it was perfect. The bd was the most comfortable I'd slept in for a long while. The breakfast was delicious and quite a cost savings. It was a great trip and the Hampton was a large part... More 

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Theresa M, Thank you for your feedback! It is absolutely great to hear that you enjoyed your stay with us! I am glad that you found our suite spacious and comfy for you and your sister and the beds comfy! I am also glad that you were able to enjoy our complimentary hot breakfast, served daily from 6a-10a. Thanks... More 

Level Contributor
10 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We travel a lot for work (we do art shows for a living) and when we feel we can splurge we will stay at a Hampton Inn. We splurged and our stay here for a quick overnight was great! We have never been let down by a Hampton Inn and this one is no exception. Go ahead...treat yourself.

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello terracottage, Thank you for splurging, and choosing Hampton Inn & Suites during your recent travels to Mount Pleasant - I am glad that you found your stay to be a great value! We hope that the next time you are wanting to treat yourself when you are in Mount Pleasant that you willd stay with us again! More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Super clean hotel and room, very comfortable bed with 4 big comfortable pillows, each bed.....what I've come to expect from Hampton Inn. Great to relax in hot tub after long day driving. Everything works flawlessly, TV, etc. big screen great picture. Very good breakfast, with options from sausage to fruit, yogurt, and oatmeal. Very happy staff, like Zenab: personable and... More 

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Roger P, Thank you for your feedback, it really means a lot to us! I am so glad that you found our guest rooms spacious and comfortable and enjoyed some of our amentities here - such as our flat screen TV's, with our satellite provider being DirecTV, and our complimentary hot breakfast - with many other options, which you... More 

Sao Paulo
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Honestly, I was not expecting for such a great hotel at the time that I booked. It was a good surprise. The rooms are very big, clean and comfortable, btw, the neutrogena hygiene products are a plus! I will certainly be back in the near future!!

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello GC90, Thank you for your review on TripAdvisor, we really appreciate it! I am glad that we were able to exceed your expectations. All Hampton Hotels have the Neutrogena bath products! I am also glad that you enjoyed the size and comfort of our guest rooms! Thanks again! We hope the next time you are in Mount Pleasant you... More 

Fairfax, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel, friendly and helpful staff! What else is there to say? Oh yes, the room was roomy. Nice, comfy beds, clean bathroom, working WiFi. Working in-hotel laundry, friendly and very helpful front desk people.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hi Mandy B, Thank you for choosing Hampton Inn & Suites during your recent travels to Mount Pleasant, we loved having you here! I am glad that you found our Hampton Team friendly and helpful and our guest rooms comfy and clean. Thanks again for choosing Hamptong Inn & Suites and for your feedback! We hope to see you next... More 

Cullman, Alabama
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have given very positive reviews within the past year for this hotel, but over the past few months it appears the leadership has changed. The staff is still friendly, but missing something they once had here at this location. No more letters in your room for frequent visitors, no more going out of their way to make sure you... More 

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Boggus M, Thank you for your feedback. I apologize for anything but an exceptional stay at Hampton Inn & Suites Mount Pleasant. We have a preventative maintenance program in place for the expected decline in the guest rooms and will actually be implementing new bedding - per Hampton Brand Standard in December. We are currently in the ordering process... More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

My friend and his family and me and mine met halfway in Mount Pleasant. We were from Hot Springs, he lives outside Dallas. We met at a Wataburger, because my wife and I missed that chain, not available where we live. Then to the hotel. We divided our afternoon between the pool, lobby and our suite. We couldn't check in... More 

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Bill G, Thank you for choosing Hampton Inn & Suites for your accommodation needs in Mount Pleasant, we are excited that you chose us as your halfway point! I am glad that you found Cassy, professional and knowledgeable about the area, she has a valued member to our Hampton Team, who just recently got promoted to Front Desk Manager... More 

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