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Hampton Inn & Suites Mount Pleasant

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2504 West Ferguson, Mount Pleasant, TX 75455
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Hampton Inn & Suites Mount Pleasant
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257 Reviews from our TripAdvisor Community

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Traveler rating
    196
    45
    4
    7
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95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
  • All months
    (257)
  • Mar-May only
    (82)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (52)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW

I visit my hometown of Mt Pleasant Texas as often as I can. Because of my job I see a lot of hotels and Hampton Inn & Suites is by far the best. I never have to worry about a thing from the time I check in until I check out. The staff is always very professional and polite. I... More 

Was this review helpful? Yes
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 days ago NEW

I have come all the way from Southern California to Mt. Pleasant Tx for a Wedding and stayed at this hotel. After a long flight into Dallas and a 2 hour drive this place really felt like home. It is inviting, cozy and the best few nights sleep I've had in a long time!! I highly highly recommend this place... More 

Was this review helpful? Yes
Little Elm, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We recently started staying in Hampton Inn when we traveled. This was our first stay at this location. When we arrive to our room that night there was a geeko in the shower. My husband had to catch the critter and dispose of it. Not to mention that our room only had a shower and the pillows on the bed... More 

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Level Contributor
5 reviews
1 of 5 stars Reviewed 1 week ago

We went to see my grandparents and chose to stay at Hampton Inn due to it being close to their small town. Upon check in, the mirror in our bathroom was cracked and broken. We told the lady at the desk and she said it had been broken for a while. She did not offer to change rooms and insisted... More 

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Laura R, Thank you for your feedback. I will definitely be using this review as a training tool for my staff to better guarantee guest satisfaction in the future. I am sincerely sorry that your experience with us was less than satisfactory. I would love it if you would shoot me an email at shea.ingram@hilton.com next time you are... More 

Arlington, United States
1 review
5 of 5 stars Reviewed 1 week ago

As a business traveller, I found this hotel to be welcoming, clean, quiet and all around pleasant and relaxing. The staff was amazing. I travel a lot and this by far exceeded my expectations. Comfortable beds, large rooms, great service. Home away from home for the weary traveller

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Leslie W, Thank you for choosing Hampton Inn & Suites during your business travels to Mount Pleasant, we loved having you here! I am glad that you found our Hampton Team amazing and our hotel clean and quiet. I am thrilled to know that we exceeded your expectations and it is an honor to be considered your home away... More 

Anna, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was very helpful and very nice. The happy hour was very relaxing and they you fell right at home. The room was clean and inviting. Great value and a great hotel. I Stayed for 2 nights and the next time I am in town on business I will stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hi Randy P, Thank you for choosing Hampton Inn & Suites during your recent travels to Mount Pleasant, we loved having you here and are so honored that you consider Hampton Inn & Suites your first choice when traveling to Mount Pleasant. I am glad that you found our hotel a great value and you felt right at home! Thanks... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Amazing.. jennifer hughes knows how to make her guests feel very welcome. The staff was awesome and friendly. I would recommend them to everyone. Very comfortable beds and rooms. I loved every minute. breakfast was great. Would diffinitly go back.

Was this review helpful? Yes 1
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hi Sonja H, Thank you for your feedback on TripAdvisor, it is greatly appreciated! Jennifer Hughes is a fantastic asset to our Hampton Team and she does a great job at leading our team! I am glad that you found our Hampton Team friendly and awesome too! I am also glad that you enjoyed our complimentary hot breakfast - which... More 

Marshall, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

A quality hotel with world-class amenities and value. The staff was professional and service-minded. The complimentary breakfast is excellent. Highly recommended when you're in the Mount Pleasant area for business or pleasure.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Mike M, Thank you for your feedback, it is greatly appreciated! It is thrilling to our Hampton Team when we are recognized for our customer service so we are so excited to be called "professional & service-minded". It is important to us to create a great experience for each guest that stays with us! I am glad that you... More 

North Richland Hills, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 21, 2015

The staff met every request I asked for. I needed early check-in, king room on the top floor, extra pillows, and directions to the job site. The hotel is very clean, and has all the extras you need. Very nice food for the comp breakfast. I was surprised that every eveninng from 5:30pm to7:30pm in the lobby it was free... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Debbie M, Thank you for your feedback on TripAdvisor, I am glad that our Hampton Team was able to meet all of your expectations! I'm also glad to hear that you enjoyed our complimentary hot breakfast, as well as other hotel amenities - which includes but is not limited to, indoor/heated pool, Prefect Mix Lobby, Jumpstart Fitness Center, Private... More 

Floresville, Texas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 19, 2015

We decided we couldn't make it as far as we planned and stopped here for the night. It was pretty late but the front desk was very accommodating and helpful. Somehow we ended up with cookies too. The room was very clean and quite.

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Dawn A, Thank you for choosing Hampton Inn & Suites during your recent travels through Mount Pleasant, we loved having you here! I am glad that our Hampton Team was helpful and accommodating and that you found your room clean and quiet! Thanks again for choosing Hampton Inn & Suites and for your feedback! More 

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