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Hampton Inn & Suites Mount Pleasant

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2504 West Ferguson, Mount Pleasant, TX 75455
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Hampton Inn & Suites Mount Pleasant
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250 Reviews from our TripAdvisor Community

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Traveler rating
    192
    44
    4
    6
    4
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76
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
  • All months
    (250)
  • Mar-May only
    (82)
  • Jun-Aug only
    (68)
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    (48)
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    (52)
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Marshall, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

A quality hotel with world-class amenities and value. The staff was professional and service-minded. The complimentary breakfast is excellent. Highly recommended when you're in the Mount Pleasant area for business or pleasure.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Mike M, Thank you for your feedback, it is greatly appreciated! It is thrilling to our Hampton Team when we are recognized for our customer service so we are so excited to be called "professional & service-minded". It is important to us to create a great experience for each guest that stays with us! I am glad that you... More 

North Richland Hills, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff met every request I asked for. I needed early check-in, king room on the top floor, extra pillows, and directions to the job site. The hotel is very clean, and has all the extras you need. Very nice food for the comp breakfast. I was surprised that every eveninng from 5:30pm to7:30pm in the lobby it was free... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Debbie M, Thank you for your feedback on TripAdvisor, I am glad that our Hampton Team was able to meet all of your expectations! I'm also glad to hear that you enjoyed our complimentary hot breakfast, as well as other hotel amenities - which includes but is not limited to, indoor/heated pool, Prefect Mix Lobby, Jumpstart Fitness Center, Private... More 

Floresville, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided we couldn't make it as far as we planned and stopped here for the night. It was pretty late but the front desk was very accommodating and helpful. Somehow we ended up with cookies too. The room was very clean and quite.

Was this review helpful? Yes
Tomball, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I travel quite often both domestic and international, Hampton is one of our companies preferred hotels and one of my favorites. My trip to Mount Pleasant was for our family and friends to celebrate our Aunt and Uncle's 70th wedding anniversary. We had 3 rooms and all were very clean and nicely maintained, the staff were very friendly and accommodating.... More 

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Michael K, Thank you for the excellent feedback on TripAdvisor and for your loyalty to Hampton Hotels. I am glad that you and your family enjoyed your stay at Hampton Inn & Suites Mount Pleasant and hope that y'all enjoyed your aunt and uncle's 70th Wedding Anniversary celebration! I am also glad that you found our hotel clean and... More 

Petersburg, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This Hampton was an overnight stop for us on a trip from Texas to Michigan and we were very pleased from the moment we stepped thru the front doors!!! Everyone was pleasant, the entire hotel was immaculate, and the food was great! Thank you for making our travels memorable! We now look for Hampton hotels to stay in!

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Karen N, Thank you for choosing Hampton Inn & Suites during your recent travels to Mount Pleasant, we loved having you here! I am so glad that you found our hotel pleasurable, from our decor, staff, cleanliness, to our complimentary hot breakfast, which is served daily. It is our pleasure to make your travels memorable, as guests like you... More 

Lebanon, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I travel on business to this area at least once per month, I always stay at this Hampton. The staff is externally polite, knowledgeable about what is offered in the area and surrounding areas. I would recommend this hotel to anyone for business or pleasure. Great place to stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hi Mike D, Thank you again for your review on TripAdvisor! I am so glad that our Hampton Team is able to meet your expectations each time that you stay at Hampton Inn & Suites Mount Pleasant! We appreciate your recommendation and always look forward to your arrival! See you next time! More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Soon as I walk in into the loby was so nice the front desk staff where so nice, omg the rooms was so clean I fall in love with the beds they where so comfy and clean . My kids had so my fun at the pool :)

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hi Laura S, Thank you for choosing Hampton Inn & Suites for your accommodation needs in Mount Pleasant, we loved having you here! I am so glad that you loved our hotel from the moment you walked in! It's easy to love when you have a beautiful lobby to your right and a lovely Front Desk Agent to your right,... More 

Dallas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in accessible room and had plenty of room to maneuver. Room close to elevator and clean. Staff was very helpful and friendly, and breakfast was good. Managers evening reception was a nice bonus. Convenient access near interstate but not noisy. Only suggestion to hotel would be to add something to place towels on in the bathroom because they had... More 

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Cathy E, Thank you for your feedback on TripAdvisor, we really appreciate it! I am glad that you found your accessible room plenty large and comfortable. All of our handicap rooms are located near the elevators for our guests convenience! I am also glad that you enjoyed our complimentary hot breakfast, served daily from 6am to 10am and our... More 

Van Alstyne, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Jennifer and Cassey were amazing to work with while traveling with 35 boys for a High School Varsity Baseball playoff series. They were very pleasant, helpful & took care of everything we needed. We won and Hampton Won!

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hi Tracy B, First off, CONGRATULATIONS to the High School Varsity boys for winning the Baseball Playoff Series! So awesome for the graduating seniors to end their high school baseball career with that kind of win! I am so glad that Jennifer and Cassy were able to take care of y'all during your travels and your stay with us at... More 

Cypress, Texas, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 19, 2015

The shower stall had dirty spots on floor but, washed off easily when water was turned on. My phone reception poor in the room but, was very strong outside the hotel. The complementary internet service was slow. The staff was very friendly and helpful. The complementary breakfast was fresh and very good. I would recommend and stay here again when... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Shea I, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Elaine C, Thank you for your feedback! I am sincerely sorry for the cleanliness issue that you found in the bathtub. I want to assure you that this review has been used as a training tool to guarantee guest satisfaction in the future. I appreciate you looking past the issues you experienced and still recommending us to other travelers... More 

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