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All 12 Mount Pleasant hotels

Hampton Inn & Suites Mount Pleasant

2.5 of 5 Hotel   |   2504 West Ferguson, Mount Pleasant, TX 75455
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92%
Ranked #1 of 12 hotels in Mount Pleasant
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
psychd-out Tyler, Texas
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141 people have reviewed this hotel

Traveler rating
    104
    27
    3
    4
    3
See reviews for
46
24
7
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Tyler, Texas
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Hampton Inn is a very nice hotel at reseasonable rates. This is my hotel of choice every month when I'm in town on business. The front desk employees are always nice, with a friendly greeting and nice smile. The morning hot breakfast is very good and changes daily (with the waffle a daily staple). The pool is clean and... More

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Austin, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

A welcome respite after a long day driving across Texas. The staff is courteous and friendly. Love the coffee and tea selection. A good representation of the Hilton Hotel Brands. I know I can count on a clean room and a comfortable bed.

Review collected in partnership with Hampton

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SheaMing, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Donna D, Thank you for being a loyal Hilton Honors member, I am glad that you feel that Hampton Inn & Suites Mount Pleasant is a great representation of the Hilton Brand! It's great that our Hampton Team and hot coffee, and tea selection were able to greet you after a long day of driving across Texas; what a... More

Garvin, United States
1 review
5 of 5 stars Reviewed 1 week ago

My company has me put up in a suite for a few month in the Hampton Inn in Mount Pleasant, Texas. The hotel is top notch, from the decor to the staff. Any question I had was answered quickly and courteously. I would highly recommend this hotel for anyone visiting this beautiful part of East Texas.

Review collected in partnership with Hampton

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SheaMing, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hey Robert W, Thank you for the awesome review on TripAdvisor, we are so glad that we have exceeded your expectations. It has been so great to get to know you, we are happy to be your friend in town! Thanks again for continuing to choose Hampton Inn & Suites Mount Pleasant! More

Grand Prairie, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel should be kinder to veterans and their families. We are the proctors of the free world, and the defender od the United States of America, where we are free at the expense of other that served and some gave their lives, so other can do or say what they want.

Review collected in partnership with Hampton

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SheaMing, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Dear Ray J, Thank you for your feedback. Hampton Inn & Suites Mount Pleasant was chosen to host the DAV Convention and we worked very closely with the organization to provide discounts and many complimentary assets on behalf of this Hampton Team's appreciation of your service for our country. I apologize if you felt anything but that appreciation and sincerely... More

Cheyenne, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was treated with professionalism and respect. All my needs were met. Staff was fantastic, bed was a dream and the best pillows. I slept so well and felt totally safe. The window looked out over a nice green pastures area. The breakfast was far more than a "Continental" breakfast. I thoroughly enjoyed my stay and sincerely recommend this hotel.

Review collected in partnership with Hampton

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SheaMing, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Thomas C, Thank you so much for the great review on TripAdvisor! I am glad that this Hampton Team exceeded your expectations and that you enjoyed a relaxing night's rest in our Hampton Bedding Collection. East Texas is such a beautiful area and it is just wonderful that you were able to enjoy the views from your hotel room!... More

Senior Contributor
30 reviews 30 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I always enjoy staying at Hilton properties. Hampton Inn & Suites in Mount Pleasant offers numerous amenities that meet the expectations for these properties. The rooms are large and quiet with wonderful mattresses, free wi-fi and conveniently located electrical outlets for different needs. The front desk employees offer courteous, professional and friendly service. The arrival and departure processes are efficient... More

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SheaMing, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello FlamFlomingo, Thank you for the awesome review on TripAdvisor, your feedback is appreciated. I am glad that you enjoyed our Complimentary Continental Breakfast and relaxing in our Hampton Bedding featured in our comfy and spacious guest rooms. I appreciate your compliments and love hearing that my Hampton Team met all of your expectations! Thanks again for the review and... More

New York City, New York
2 reviews
2 of 5 stars Reviewed 4 weeks ago

I stayed here with my family. I must say this is a very nice hotel, but very hard to get into. I did experience noise from the people up stairs I contacted front desk nothing was done. They could get a little better on customer service. Other then that breakfast was great. Will be staying again!

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SheaMing, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello beckyjones19, Thank you for your review on TripAdvisor, I appreciate your feedback. Our hotel was effected by the construction of the new loop that will connect you from HWY 271 to INTERSTATE 30, although the worst is over! I do apologize for the disturbance due to the noise level of another guest and also that our Front Desk Clerk... More

Midland, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I traveled down to Mount Pleasant and stayed for two nights this weekend. The bed was incredibly comfortable and the pillows were a dream! The bathrooms were so clean and the room smelled a little like home. Front desk (Caleb and April) were very nice, professional, and helpful with suggesting good places to eat, although I am sure all your... More

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SheaMing, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello matt k, Thank you for choosing Hampton Inn & Suites Mount Pleasant, we loved having you here! I am so glad that you enjoyed our comfy guest rooms and complimentary Continental Breakfast, which features a different hot menu item daily, fresh cut fruit, and everything in between. It's also great to hear that April and Caleb were able to... More

Kansas, United States
2 reviews
2 of 5 stars Reviewed 4 weeks ago

The hotel looks great and seems to be overall reall clean. My room was spotless but the house keeper seemed to forget to get the huge pile of hair out of the tub. The walls are PAPER THIN!! The breakfast isnt great at all! I stay at Alot of hotels and this one just isnt the best!!

Review collected in partnership with Hampton

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SheaMing, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello Dana A, Thank you for the review on TripAdvisor. I appreciate you pointing out your discrepancies throughout your stay. I certainly apologize for anything but an exceptional stay and hope that when you're back in the area you will give this Hampton Team a second chance to exceed your expectations. More

Commerce, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

We arrived on a Sunday at 2pm. But we cldnt check in till 3pm. It was OK and we did some shopping while we waited. Customer service at the front desk was great. Morning breakfast was a plus. Room was clean and comfortable. But to find out that the fitted sheet was missing when we were ready for bed. And... More

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SheaMing, General Manager at Hampton Inn & Suites Mount Pleasant, responded to this review

Hello lanasnipes, Thank you for choosing Hampton Inn & Suites Mount Pleasant, we loved having you here! It's good to hear that you were able to shop locally while in town, hope you found some good stuff. I am so glad that you had a great experience with our Front Desk and that you found our hotel to "strive for... More

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Additional Information about Hampton Inn & Suites Mount Pleasant

Address: 2504 West Ferguson, Mount Pleasant, TX 75455
Phone Number:
Location: United States > Texas > Mount Pleasant
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 hotels in Mount Pleasant
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Mount Pleasant 2.5*
Official Description (provided by the hotel):
Conveniently located between Dallas/Ft. Worth and Arkansas, the Hampton Inn & Suites Mount Pleasant hotel is set in the heart of the Lake Country and Forest Trails Region of Texas where you’ll find fantastic catfish and bass fishing. Relax and enjoy world-class service, complimentary Wi-Fi, a business center, our refreshing pool and free hot breakfast daily. ... more   less 
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