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La Torretta Lake Resort & Spa

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600 La Torretta Blvd., Lake Conroe, Montgomery, TX 77356
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La Torretta Lake Resort & Spa
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La Torretta Lake Resort & Spa
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748 reviews from our community

Traveler rating
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    116
    87
    65
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309
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I picked this hotel when searching for a place to do my partner's 30th birthday celebration. We stayed in one of the Presidential suites which were a bit pricey for not offering a microwave but the view was AMAZING! We are outside people so the many of balconies that this room had was perfect for us. Everything in the room... More 

Was this review helpful? Yes
TheHotelGM, Managing Director at La Torretta Lake Resort & Spa, responded to this review

Thank you for rating your stay at La Torretta Lake Resort & Spa so highly. We're happy to hear how spacious and comfortable you found your accommodations and that your suite met all of your needs. Our goal is to provide a setting for you to relax and unwind and it’s nice to hear we succeeded in doing that for... More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This is our second stay at the resort and both times we were very disappointed. The rooms were not clean; the decor is right out of the 80s; the sofas are cheap foam and very uncomfortable; the chair in the room was filthy, stained and torn. We stayed here only because it was a business conference for my husband and... More 

Was this review helpful? Yes 3
League City, Texas
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We were billed $139.00 for dining in the Lakeside Dine. We did not even leave the cottage except for the wedding. Left a message - still waiting. The bathroom sink would not drain, the toilet seat was loose and the hot water knob in bathroom sink was broken. Not happy.

Was this review helpful? Yes 2
TheHotelGM, Managing Director at La Torretta Lake Resort & Spa, responded to this review

Thank you so much for you feedback. We do apologize that there seems to be an issue with billing. We are very concerned about the report about some issues in the bathroom. Please know that this is not the standard of service at La Torretta. Could you please email us as soon as possible at managingdirector@latorrettalakeresort.com so we can get... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

First of all You cannot check in until 4:00 p.m. but you have to be out by 11:00 a.m. So you will pay close to $200.00 plus 21% spa fee even if you don't use the spa and 13% taxes rounding out to close to $250 for a few hours. The building Looks so bad from the outside it is... More 

Was this review helpful? Yes 1
TheHotelGM, Managing Director at La Torretta Lake Resort & Spa, responded to this review

Thank you so much for your feedback regarding your most recent stay. We do apologize that our buildings appearance was not up to the standard during your stay. As you may be aware, Spring Break in Texas saw an unusual weather pattern that left our ground less than prepared. In regards to the FEES that you mention in your review,... More 

New York City, New York
Top Contributor
65 reviews 65 reviews
53 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the resort for two nights in connection with a business meeting. The rooms are nice, but the property definitely had some issues. There was no air conditioning in my room on the first night (it was uncomfortably warm and muggy). On the second morning, I had no hot water in the shower. This was my second stay... More 

Was this review helpful? Yes 1
TheHotelGM, Managing Director at La Torretta Lake Resort & Spa, responded to this review

Thank you so much for your feedback and choosing us again for your recent business trip. We apologize for clearly missing the mark in several areas during your stay. I would like to apologize for the inconveniences you faced during your stay. We conduct preventive maintenance for all our air conditioning units in the public areas as well as the... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The place was awesome, clean, and the staff was beyond friendly!! We absolutely loved it!!! We enjoyed it 100% and will be returning this summer for sure!!! Lots of activities! Food was great!! Service was excellent!!

Was this review helpful? Yes
TheHotelGM, Managing Director at La Torretta Lake Resort & Spa, responded to this review

Thanks for the wonderful review. We’re so glad that you and your family had a fantastic stay and that you enjoyed all the activities at La Torretta. The Aqua Park, water slides along with the arcade, miniature golf course and beach volleyball are some of the fun activities that our guests truly enjoy during their stay here. I am happy... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Had it not been for a Groupon special, we probably wouldn't have known about the "resort" nor would have visited. Having planned the visit for Spring Break, we were thoroughly pleased to find the calendar of events on the website ahead of time for proper planning. Upon check-in, we were informed we were staying in one of the cottages. The... More 

Was this review helpful? Yes
TheHotelGM, Managing Director at La Torretta Lake Resort & Spa, responded to this review

Thank you so much for your honest and constructive feedback. All of your points are very valid and please know that we are sharing this review with each of our departments so that we can continue to create a better overall resort experience. Please know that some of your suggestions are already in the works as the mini golf course... More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I live in the Dallas area, and had never heard of this place until a Groupon was offered. We decided to spend Spring Break (March 8 - 11) there and was a bit surprised to get a room so close to the date. The activities sounded good for the kids, even the so-called "rainy day" activities they had planned. We... More 

Was this review helpful? Yes 1
TheHotelGM, Managing Director at La Torretta Lake Resort & Spa, responded to this review

Thank you for joining us at the La Torretta Lake Resort & Spa. We appreciate feedback like yours as we are continually trying to improve the overall resort experience. We do apologize that our recreations staff has not been as prepared as we had planned for a rained out spring break. Our staff treating you as if you were bothersome,... More 

Addison, Texas
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 2 weeks ago

The place is great. However, if you live in the cottage, the light was not that bright (there is a light pole), but it was broken. Their customer service is great. They are helpful. When we were there, the lazy river (aquatic park) was being repaired. I saw a good activity for spring break and I was assume it is... More 

Was this review helpful? Yes
TheHotelGM, Managing Director at La Torretta Lake Resort & Spa, responded to this review

We appreciate the time you took to review your recent stay with us. It is feedback like yours that will help us isolate our shortcomings in order to improve the overall La Torretta experience. Although I believe these issues to be an isolated one, I am truly sorry that we let you -especially the children- down during the stay. I... More 

Kerrville, Texas
Top Contributor
92 reviews 92 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although the weather didn't cooperate, La Torretta was a great location for our Lone Star Santas Roundup last weekend. The staff was friendly and accommodating, our room was comfortable( except for the low seating), and both lunch and dinner buffets were delicious. I would recommend returning for another LSS Roundup.

Was this review helpful? Yes
TheHotelGM, Managing Director at La Torretta Lake Resort & Spa, responded to this review

Thanks for your kind review! It was a pleasure to read your comments about your weekend stay and hear that all our associates were responsive to your needs and took care of your requests so well. Our entire team takes pride in delivering an excellent resort experience so you will come back often; I can’t wait to share your feedback... More 

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