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BEST WESTERN Las Palmas Inn

2.5 of 5
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609 East Expressway 83, Mission, TX 78572
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BEST WESTERN Las Palmas Inn
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Ranked #5 of 8 Hotels in Mission
A recent review
3 of 5 stars reviewed 2 days ago
Brenda K Waverly, KS, United States
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28 Reviews from our TripAdvisor Community

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15
3
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Waverly, KS, United States
3 of 5 stars Reviewed 2 days ago NEW

The bedrooms smelled musty. One stool backed up. I think I should not have to pay for two room reservations for the following night when I gave notice around 8 a.m. that we were leaving. The breakfast was very good. The staff was nice except for saying I had to pay for the following night.

Review collected in partnership with Best Western

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San Antonio, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 28, 2015

We were given a Jacuzzi room that we did not ask for then the desk clerk intentionally turned it of so we could not use it. Breakfast was poor cold and dry. There were roaches and spiders in the room.

Review collected in partnership with Best Western

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Travelers are raving about these Mission hotels

Beaumont, United States
1 review
5 of 5 stars Reviewed February 12, 2015

very nice hotel. Front Desk employee is very welcoming and always w/a big smile n happy to help a guest out when need be. My room was very nicely cleaned and fresh. will be recommending this place to my friends and family. most definitely will be staying here more often.

Review collected in partnership with Best Western

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BWMissionGM, Front Office Manager at BEST WESTERN Las Palmas Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Ashford, United Kingdom
Level Contributor
628 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
5 of 5 stars Reviewed January 8, 2015

I stopped here for one night whilst passing through Mission the room was well presented and well maintained the car park was almost empty whilst I was there so not sure if the hotel was actually empty or nobody had cars but still a good hotel

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San Antonio, Texas, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 2, 2014

This was bad hotel for what I paid for it The bed mattess for a nice hotel was Bad had better in super 8 people not very friendly would have asked for Money back but was only room in town Mexican Holday no rooms to be had

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Paris, Tennessee
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 22, 2014

Nice large rooms. Could use a bit of updating. One of the most important criteria for me is cleanliness, quiteness and lots of hot water. This BW met those criteria. Continental breakfast is adequate. Price was very good for the area. I would stay again and not hesitate to recommend it.

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1 review
5 of 5 stars Reviewed October 15, 2014

I booked 7 rooms last weekend. Had family coming from Washington for my daughters wedding and they all left very pleased. They said staff was great, very attentive. They provided them with directions to the ballroom and even gave each of them a printed map from the internet. They even gave me a deal for all 7 rooms. Everything came... More 

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Huntsville, Missouri, United States
1 review
5 of 5 stars Reviewed October 13, 2014

Our room was clean, nicely furnished and had all the amenities we wanted plus more - microwave, refrigerator, WiFi, cable TV, plenty of towels, nice shower, comfortable beds, etc. Great free, hot breakfast with a lovely waitress! We couldn't have been more pleased!

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Austin
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 2, 2014

I would recommend to stay at a Best Western hotels BUT I would only select a plus or premium as my guideline for this chain. Most that I have stayed are a plus but this one was not and I made an error in my judgment by doing so. It is not terrible but for the price I could have... More 

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed August 4, 2014

parking is very poor here. breakfast needs improving. Staff is okay but not much tenure here. Site is small. Pool is remote.Eating area is way too small; gets too crowded. appearance is okay. Price was so so. Entrance and exit was difficult. Interior lighting needed a little improvement.

Review collected in partnership with Best Western

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