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Wyndham Garden Midland

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3100 W Wall Street, Midland, TX 79701 (Formerly The Midtown Hotel)
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Wyndham Garden Midland
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Wyndham Garden Midland
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76 reviews from our community

Traveler rating
    27
    17
    13
    9
    10
See reviews for
13
5
5
48
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (76)
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    (19)
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    (14)
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    (25)
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    (18)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Bianca meshell Javi Kristi all went above and beyond the call of duty they helped us so much when we had problems with making reservations my wife was almost to tears and they made everything better they deserve a raise and a vacation for their excellent care thank you so much

Was this review helpful? Yes
MidtownhotelGM, Front Office Manager at Wyndham Garden Midland, responded to this review

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. We all appreciate the kinds words and look forward to seeing you and your beautiful family in the future. Please know that your feedback is extremely valuable to use and we will utilize your response by continuing to... More 

Lubbock, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The room was very clean and spacious. The hotel is literally 3 minutes away from the softball field's. The staff was extremely friendly. The kitchen staff help my wife box up a quick breakfast for our girl before her 7 am game. The pool was perfect! Plus the best part was the manager on duty! Bianca thank for you and... More 

Was this review helpful? Yes
MidtownhotelGM, Front Office Manager at Wyndham Garden Midland, responded to this review

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. I want to personally thank you for choosing Wyndham. The softball kids were all fun to be around, the little bit of time that my staff was able to interact. We are all excited about seeing you all... More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

We are a family with a 6 week old child, we had ants all over the bed spread. We payed more to stay at a nicer hotel because we didn't think there would be any bug problems. Also I called and told them the cable wasn't working, and they said they would send someone up and never did... all of... More 

Was this review helpful? Yes
MidtownhotelGM, Front Office Manager at Wyndham Garden Midland, responded to this review

I was shocked to hear about the problems that you experienced during your recent stay with us. I am writing to thank you for taking the time to bring these matters to my attention. I have spoken with the front desk staff in regards to your comments, as well as spoken with appropriate department heads to ensure this never happens... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I really have mixed emotions about reviewing this hotel. Rooms are so scarce out here that I’m afraid this Wyndham Garden will be full next time I need to go to the Midland area if I give it a good review. But here goes; Javier and his crew are the most gracious hosts. They all treat you well, making sure... More 

Was this review helpful? Yes
MidtownhotelGM, Front Office Manager at Wyndham Garden Midland, responded to this review

Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Thank you for shedding light on the awesome staff we have here at the Wyndham Garden. From the front of the house, to the back of the house each staff member genuinely cares about each one of our guests. Please know that... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

I stayed here for a job interview. I initially chose to stay at a Wyndham because my in laws always stay at one when they come visit us, and I thought it was pretty nice. I also wanted to stay somewhere that didn't have a slew of oil field workers, because I am a 21-year-old woman and I guess I... More 

Was this review helpful? Yes
MidtownhotelGM, Front Office Manager at Wyndham Garden Midland, responded to this review

I am writing to thank you for taking the time to bring these matters to my attention. We strive to make each guests stay a satisfying one. The principal goal of our hotel is to provide good service to all of our guests. Consequently, it is disappointing to learn that you are unhappy. Please accept my sincere apology. A hotel... More 

Tyler, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 27, 2015

This hotel is on par with the old Scottish Inn chain - $59/night and certainly is a huge stain on the Wyndham reputation. Elevator out of order, jacuzzi filthy (hadn't been cleaned; when running water to clean it out there were pubic hairs, strands of hair, and toenail clippings), bathtub faucet pulled away from the wall, and shower curtain hadn't... More 

Was this review helpful? Yes
MidtownhotelGM, Front Office Manager at Wyndham Garden Midland, responded to this review

Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your... More 

1 review
5 of 5 stars Reviewed March 24, 2015

Very clean!!! Second time stayin and each time the place was kept up nice and clean. But the best part is the staff. They are very nice and friendly. From my bookin to checkin out Javi showed his appreciation for us choosing this location. He was also ready to provide future assistance for our next visit. And it wasn't just... More 

Was this review helpful? Yes
MidtownhotelGM, Front Office Manager at Wyndham Garden Midland, responded to this review

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. I am extremely pleased you enjoyed the superior service Javy gives each guest, every time. Please know that your feedback is extremely valuable to use and we will utilize your response by continuing to focus on making each... More 

Bogata, Texas, United States
2 reviews
5 of 5 stars Reviewed March 18, 2015

Very comfortable hotel with great amenities. Meshell at the front desk was extremely helpful and was so nice and friendly. The hotel lounge/restaurant was good with great food and the employees were very nice. Breakfast was included in the booking and was excellent. Would definitely use this hotel again.

Was this review helpful? Yes
MidtownhotelGM, Front Office Manager at Wyndham Garden Midland, responded to this review

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. I was extremely pleased to hear my staff was able to meet your needs. We value Meshell's work ethic and diligence in accommodating each guest. Please know that your feedback is extremely valuable to use and we will... More 

Las Vegas, Nevada, United States
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 16, 2015

The hotel is in a very bad area. There was a junked out car outside our window. The carpet was so dirty I would not walk on it. The room smelled like pesticide which is scary. The closet is covered by curtains instead of doors. The tile was broken on the floor. There were lots of bad wall patches everywhere... More 

Was this review helpful? Yes
MidtownhotelGM, Front Office Manager at Wyndham Garden Midland, responded to this review

Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your... More 

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