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TownePlace Suites by Marriott

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5508 Deauville Blvd, Midland, TX 79606
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1 room 1 guest
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TownePlace Suites by Marriott
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37 Reviews from our TripAdvisor Community

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Traveler rating
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    10
    4
    7
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11
5
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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    (37)
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    (8)
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    (16)
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    (7)
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Pueblo, Colorado
Level Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms were nice, I didn't talk to the staff much except to check-in. The breakfast buffet wasn't real good, our second day we went out to I-hop; we stayed a total of four days there. Doubt I'd stay there again.

Was this review helpful? Yes
Courtney M, Manager at TownePlace Suites by Marriott, responded to this review

Thank you for taking the time to review our hotel, I do apologize that the breakfast buffet was not up to your expectations we hope this has not discouraged you from choosing our property in the future. Please contact me directly for any concerns you may have. More 

1 review
2 of 5 stars Reviewed 4 weeks ago

I have only had housekeeping in my room once, she did a HORRIBLE job. Didn't even make the bed for a full clean. Nobody seems to take the time to ensure that the patio or the pool area look decent. Overflowing trash, q-tips on the ground, tables are gross, etc... Also, the metal containers on the counter in the food... More 

Was this review helpful? Yes
Courtney M, Manager at TownePlace Suites by Marriott, responded to this review

Krysti, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will work on improving the areas we have overlooked, please contact me if there is anything else we can do to make your stay exceptional. More 

San Antonio, Texas
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 22, 2015

Room was very clean and plenty of space. The water was plenty hot in the shower too. The breakfast was good. The hotel is walking distance to the Midland Double-A baseball team park so if you have time, you might want to catch a game.

Was this review helpful? Yes
Courtney M, Manager at TownePlace Suites by Marriott, responded to this review

Thank you so much for taking the time to share your experience with us, we are pleased to hear you had an exceptional stay and we look forward to having you as our guest in the future. More 

Temple, Texas
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 10, 2015

This is a nice place to stay and i would stay there again. Very clean place and the room was clean. There arent many restaurants around so you have to drive to find a good ppace to eat. Workout room is good with plenty of equipment, very nice swimming pool ant they offer free breakfast and on top of that,... More 

Was this review helpful? Yes
Courtney M, Manager at TownePlace Suites by Marriott, responded to this review

Traveltime1973, Thank you for sharing your experience at the TownePlace Suites Midland, as our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. While it did make you laugh, I would like to apologize for not offering to have our maintenance department assist you with your plumbing. Your feedback is integral to... More 

Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed July 2, 2015

Hotel and room was clean.nice complimentary dinner. Nice pool. Room was very well equipped if cooking for yourself is important. Two burner cooktop, full fridge, dishwasher, etc. Staff was very friendly and courteous. Didn't get to eat breakfast.

Was this review helpful? Yes
Courtney M, Manager at TownePlace Suites by Marriott, responded to this review

Jim, Thank you for taking the time to review our hotel, we are so glad to hear you had a wonderful stay and we look forward to having you as our guest in the future! More 

Level Contributor
6 reviews
1 of 5 stars Reviewed June 7, 2015

Rooms are not the cleanest for what you pay but they're cleaner then the rest of the hotel. Then, took the kids to the 5 ft deep pool where there are ashtrays everywhere and people bring cases of beer in to drink poolside! Never again stay here especially with kids!

Was this review helpful? Yes
Courtney M, Manager at TownePlace Suites by Marriott, responded to this review

Thank you for taking the time to review our hotel, I do apologize that we did not meet the needs of your family. Please contact me directly so we can discuss your experience further. Courtney.moore@marriott.com More 

Lugoff
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 19, 2015

We booked a room here for 10 days and upon arrival found out that none of the extended stay rooms had dresser. There was one chair in the room for the "table" which was actually a pull out workstation desk. When we made meals in the room two of us were forced to sit on the couch and use the... More 

Was this review helpful? Yes
Courtney M, Manager at TownePlace Suites by Marriott, responded to this review

Thank you for your feedback on out hotel, I would like to apologize that we fell short or your and our expectations. We have shared your comments with the appropriate departments to improve future guest experience, we hope you give us another chance to be your preferred property in Midland Texas. More 

Irvine, California, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 19, 2015

This hotel is way too close to the freeway. Having stayed at the room facing the freeway on the 4th floor, the noise from the freeway is way too much for a decent night of sleep even with the windows closed. What's worse is that the A/C unit is right next to the bed!!! With the A/C on there's a... More 

Was this review helpful? Yes
Courtney M, Manager at TownePlace Suites by Marriott, responded to this review

Thank you for taking the time to review our hotel, I would like to take this time to apologize for the noise disturbance caused by your air conditioner. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. I hope this experience has not discourage you from choosing our hotel for... More 

Saint Louis, Missouri
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 15, 2015

I have been here since Sunday, been using the same small bar of soap, had to add the facial bar, there is some disgusting growth in the sink, disposal does not work, and noticed a weird tissue on the floor when I returned to the room today. They claim breakfast at 6:30, more like 7:15 so do not expect prompt,... More 

Was this review helpful? Yes 1
Courtney M, Manager at TownePlace Suites by Marriott, responded to this review

Thank you for taking the time to review our hotel, we appreciate all feedback. I would first and foremost like to apologize for your experience at our hotel, we make cleanliness a priority and we have fallen short of your and our expectations. I have spoken with housekeeping regarding your stay with us and we are working towards a more... More 

Texas
1 review
2 of 5 stars Reviewed April 15, 2015

My husband and I have stayed here about four times a year for the past 3 years. At first it was your average Marriott, but we have noticed lately that the service and employees seem to all be going down hill. This time upon check in we were greeted with a friendly staff, so we thought maybe they had cleaned... More 

Was this review helpful? Yes
Courtney M, Manager at TownePlace Suites by Marriott, responded to this review

Thank you for taking the time to review our hotel, we appreciate all feedback from our guests. As the cleanliness of our hotel is a key priority, I am very sorry that our breakfast buffet fell short of your expectations. We have looked at the equipment in the gym and we do have one TV that is not functional, thank... More 

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