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Country Inn & Suites By Carlson, Midland, Texas

2.5 of 5
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920 W. Interstate 20, Midland, TX 79701
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Country Inn & Suites By Carlson, Midland, Texas
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Ranked #18 of 38 Hotels in Midland
A recent review
5 of 5 stars Reviewed February 10, 2015
Jonn S Dallas, Texas
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61 reviews from our community

Traveler rating
    22
    17
    9
    5
    8
See reviews for
15
11
4
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
1 review
5 of 5 stars Reviewed February 10, 2015

What a great hotel. The rooms are clean and spacious. The only thing that outdoes the rooms is the fantastic staff. The hotel runs a very efficient front desk and lounge area. Unbelievably friendly. When you consider the price, it is over the top. If you are lucky enough to meet Adrian Villalobos, then add great conversation and a warm... More 

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1 review
5 of 5 stars Reviewed February 9, 2015 via mobile

Well I am a very busy person my time is of the essence. From wardrobe changes to hair n make up I have little time for sleep. The beds were comfy it smelt clean and like a home. The front desk was very impressionable so much sophistication from the tall Hispanic worker he brought me extra Kleenex gave me a... More 

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2 reviews
1 of 5 stars Reviewed January 26, 2015 via mobile

After complaining on night two that the bed was unmade, the third day the bathroom was left with no clean towels. I asked for more and was told they didn't have any. The next day i returned to a room totally uncleaned at all and unidentified fluids all over the bathroom. When I went to the desk the clerk asked... More 

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Midland, Texas, responded to this review

Thank you for reaching out and writing your review. We apologize for the disappointing service you received from our housekeeping staff. Our team works hard to make sure our guests are comfortable and receive our best customer service. More 

Cypress, Texas
Contributor
15 reviews 15 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2015

Very quiet and clean hotel. Its a little dated and the beds are spring beds but overall its a nice place to stay. The staff was very nice and the hotel is in a great location. Close to places to eat and I-20.

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St. Louis, Missouri, United States
2 reviews
5 of 5 stars Reviewed December 3, 2014

The staff was very knowledgeable and helpful - the rooms were very clean and any questions were answered quickly and if they were not sure they asked someone who knew. I would recommend this Hotel to all my business associates as great place to stay.

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2014

This is a great place to stay and conveniently located on I-20 and a great value. Their breakfast was great with many choices including my favorite breakfast meat....Bacon. There was a WalMart across the street and many other businesses within walking distance

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Houston, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 27, 2014

I am a frequent traveller for many years now and this is the worst experience I have ever had. This hotel blocked 2300USD for a 4 days of stay @ 133USD/night i.e. 532USD for the whole stay. When I learned about this ridiculous charge, I went to the Night shift front desk person to complain and enquire about what happened,... More 

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Midland, Texas, responded to this review

Thank you for taking the time to reach out and inform us about an inaccuracy on your room bill. We understand the inconvenience an unexpected charge can cause. We apologize for the difficulties you encountered. More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed October 27, 2014

I've been staying here regularly since July 2010, for business. The manager and staff are friendly and always professional. I've never had a room complaint in all this time. The complimentary breakfast is consistently fresh and tasty, with a variety of hot food, pastries, fruit, cereal, and oatmeal. Has all amenities of a larger hotel, with a more personal touch.

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