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All 35 Midland hotels

Country Inn & Suites By Carlson, Midland, Texas

2.5 of 5 Hotel   |   920 W. Interstate 20, Midland, TX 79701
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Ranked #17 of 35 Hotels in Midland
A recent review
4 of 5 stars reviewed 3 days ago
vac_12 Dallas, Texas
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51 reviews from our community

Traveler rating
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    9
    5
    6
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14
11
4
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I booked two rooms on Priceline for four people on a trip to Midland. Priceline gave me a great price but also gave me rooms with king beds. The front desk staff was helpful in changing us to rooms with two queens and also helpful in giving recommendations for a restaurant for dinner. We found the rooms to be very... More

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Midland, TX, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

we were greeted very rudely by the manager, no customer service at all. We had to check back 3 times to see if our room was ready even after the 3rd time they were not sure. I would not recommend this hotel is being treated like a person is important to you.. If that is not important our room was... More

Review collected in partnership with Country Inns & Suites By Carlson

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Midland, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel is very basic but room was comfortable and mostly clean. plastic glasses and flimsy towels. old wash cloth hanging from shower nozzle was a real turn off. My biggest issue was the indifferent staff and they were not to be found at check out or breakfast.

Review collected in partnership with Country Inns & Suites By Carlson

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Oklahoma City, Oklahoma
Top Contributor
83 reviews 83 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 17, 2014

I do not stay at many Country Inns, but this seemed to have a warm type of den feeling to it that one might find in a European Alps lodge. We had a large group on business in a pinch and it worked out that they had a block of rooms open. Everything was nice and clean and the clerk... More

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Ralls, United States
1 review
5 of 5 stars Reviewed August 11, 2014

Stay at this hotel 3-5 times a year for business, enjoy it's reliability each time we go. Decent breakfast, good workout room, internet has always worked very well and is protected. The management of the hotel are caring and go above and beyond to take care of our large "Silver Spur" group. Thanks for always taking good care of us!

Review collected in partnership with Country Inns & Suites By Carlson

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Georgetown, United States
1 review
2 of 5 stars Reviewed August 2, 2014

This was our first stay at Country Inns and Suites. First, a compliment to two front desk staff who were helpful (but understaffed). The first staff member enabled us to check in early - we had driven in for a funeral, and arrived an hour before the service, so it was very helpful to us to be able to freshen... More

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Carlson at Country Inn & Suites By Carlson, Midland, Texas, responded to this review

We appreciate your feedback regarding the condition of your room and breakfast. We regret to hear your dining and overnight experience did not meet your expectations. We have passed on your comments and concerns to hotel management so they may address this situation to ensure that outstanding service and presentation is delivered. More

Midland, Texas
1 review
1 of 5 stars Reviewed July 28, 2014 via mobile

We stayed at this hotel twice first time was good visit so stayed there again in the jacuzzi suite the tub jets didn't work the WiFi didn't work and the room was dirty when we checked out the next morning we asked the clerk to have manager call us because we were unhappy with our stay we never received a... More

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CIMITX, General Manager at Country Inn & Suites By Carlson, Midland, Texas, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during or... More

McKinney, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2014

True suite. The bedroom is a completely separate room with a door. Two closets, plenty of charger outlets. Large desk with upholstered office chair in separate living area. Separate bar area for coffee, fridge, microwve. Two tvs and phones. Strong wi-fi. Didn't see or use pool. As we were just traveling throough for one night.

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1 review
1 of 5 stars Reviewed July 4, 2014

My wife ask the front desk when the pool would be open (the pool was disgusting) and the front desk clerk ask her if she wanted to check out. Our room wasn't cleaned and they had no clean wash clothes. Stay away from this hotel, very bad service.

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CarlsonRezidor, Carlson at Country Inn & Suites By Carlson, Midland, Texas, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. We apologize for pool and the fact your room was not clean. We hope you give us another chance, so we can make sure to exceed your expectations. More

New London, Mn
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 3, 2014

As alway I had great stays at Country inn Suites. I would say they are in the same Class as Holiday Express. Price was OK. Free breakfast was great. Staff was nice. Room also was good. I reccomend staying here.

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Additional Information about Country Inn & Suites By Carlson, Midland, Texas

Address: 920 W. Interstate 20, Midland, TX 79701
Phone Number:
Location: United States > Texas > Midland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Midland, Texas 2.5*
Number of rooms: 66
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Also Known As:
Country Inn And Suites
Country Hotel Midland

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