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Residence Inn Marriott Midland

#19 of 40 Hotels in Midland
Certificate of Excellence
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5509 Deauville Blvd, Midland, TX 79706
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1 room 1 adult
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Residence Inn Marriott Midland
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92 Reviews from our TripAdvisor Community

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San Antonio, Texas
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Base rate of $135/night. Finally, the hotels are becoming reasonable in Midland. New carpet throughout. Rooms in fairly good shape... enough to be comfortable. Many have been remodeled. I haven't had a bad front desk experience in 4 stays. They serve dinner during the week and breakfast daily.

Helpful?
Thank TravelSmartAndOften
Summer M, Manager at Residence Inn Marriott Midland, responded to this review

Thank you so much for your positive feedback. We always want our guests to have the best experience we can provide with them during their time with us. If you return to Midland in the future, we would love to have you back with us at the Residence Inn. As always your business is appreciated and have a great day! More 

Atlanta, Georgia
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

There were some issues with my room at this particular location. The room was not up to the Marriott's usual standard. I spoke with a front office clerk who subsequently gave my concern to management and it was resolved to my satisfaction. I will visit this location again June 2016

Helpful?
Thank 97antoine
Summer M, Manager at Residence Inn Marriott Midland, responded to this review

Thank you for taking the time to give us feedback on your stay with us. We always strive for 100% satisfaction, it appears we have fallen short of those expectations that we pride ourselves in. I am glad that you gave us the opportunity to correct it. Thank you so much for bringing everything to our attention during your stay... More 

Austin, Texas
2 reviews
1 of 5 stars Reviewed November 29, 2015

I had checked into my room and was in there for about an hour. I was changing to go out to dinner and a man with a key walked into my room, catching me semi-dressed. He was shocked, as was I (single female, travelling alone for business). He apologized and retreated. I was extremely upset and shaken up and called... More 

Helpful?
Thank OrionOmega
Summer M, Manager at Residence Inn Marriott Midland, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn Midland. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the error at the front desk... More 

Midland, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 4, 2015

I and my husband have been loyal Marriott customers for over 20 years. We have stayed at Marriott properties in the US and international for both personal and work related travels. This is the absolute worst experience we have ever encountered. The facility is very nice in appearance and the staff are very friendly and courteous. The issues that made... More 

Helpful?
Thank Jufypop
Summer M, Assistant General Manager at Residence Inn Marriott Midland, responded to this review

Dear Carl, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn Midland. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the wrong room type... More 

Pearland, Texas
Level Contributor
351 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed October 7, 2015 via mobile

Although I've stayed at about 5 different Residence Inn locations around the Country, this was my first stay in Midland. I love RI's because it's like staying in an apartment or home while I'm away on business. This property is a very nice location in this chain. The lobby and dining areas are large, open and inviting with TV's and... More 

Helpful?
Thank Jonfo1969
James H, Manager at Residence Inn Marriott Midland, responded to this review

Dear Jon, Thank you for sharing your experience at the Residence Inn Midland through the Guest Satisfaction Survey. As a valued customer/Marriott Rewards member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral... More 

Houston, Texas
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 1, 2015

I see some reviews about personnel attitudes.....but there must have been a vast improvement upon my arrival! I was greeted with nothing just short of hugs and kisses. Very friendly and engaging from all 3 at front desk. Room was quite spacious and clean. Hotel is maybe 1 year old. Bed very comfy, TV large enough for the suite. Bath... More 

Helpful?
Thank TracyG540
James H, General Manager at Residence Inn Marriott Midland, responded to this review

Dear Tracy, Thank you for sharing your experience at the Residence Inn Midland through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are also starting a major... More 

Seiling
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 18, 2015

The was quite spacious with plenty of room to relax for an evening in. The kitchen and bathroom was very clean and the bed was very comfortable. The linens were nice as well. Breakfast was good and fresh. The service was good as well.

Helpful?
Thank Gwen R
Michelle E, Manager at Residence Inn Marriott Midland, responded to this review

Dear Gwen R I am so happy that you had a wonderful stay with us here! We make sure we keep everything nice and clean for our guest we try our best to make them feel like they are at home. Thank You Michelle Evans More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed August 16, 2015 via mobile

The hotel was very nice, room was very roomy. When I checked in the front desk clerk Stacie was their checked me in, not sure if she was having a bad day. But she almost made my stay bad. She was very unpleasant and not very attentive. Once I got to my room I came back down to ask for... More 

Helpful?
Thank Ana G
Michelle E, Manager at Residence Inn Marriott Midland, responded to this review

Dear Ana G I do apologies for the bad service you had gotten I will speack to her. I do hope everything else was fine for you. Again I do apologies for anything bad that happend to you. Is there anything that I can offer you for this stay? Thank You Michelle Evans More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 15, 2015 via mobile

Mesha and Michelle Evans very mean and not helpful and they dont treat customers as suppost to and treat employees horrible in front of customers that is really embarrassing they think theyre all that Im not saying theyre all bad but just those two right away youll see who they are by theyre attitude.

Helpful?
2 Thank Victor Jr S
Michelle E, Manager at Residence Inn Marriott Midland, responded to this review

Dear Victor Jr S. I do apologize that Mesah and Michelle was rude with you. Could you please give me a little bit more information about what they have did? As well as if your name so I can look into my system to see if you are a marriott rewardes member. So I can give you some points for... More 

Lewisville, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 7, 2015 via mobile

This hotel charged me twice and couldn't even take the time to write a simple two line letter to my bank to own up to THEIR mistake. The reviews about this hotel are true. The tub is awful, the rooms are raggedy, the closets have no doors, the list is endless. Don't stay here!!!! If they hadn't stole the last... More 

Helpful?
2 Thank Loveleemenotu
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