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Courtyard by Marriott Midland Odessa

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1505 Tradewind Blvd, Midland, TX 79707
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Courtyard by Marriott Midland Odessa
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Courtyard by Marriott Midland Odessa
Courtyard by Marriott Midland Odessa
Courtyard by Marriott Midland Odessa
Review This Hotel

70 reviews from our community

Traveler rating
    14
    29
    10
    6
    11
See reviews for
9
10
6
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Wayne, Indiana
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

I am a Marriott Platinum member, so I have stayed at a few properties across the world. This one lacks customer service and it is not clean. When I checked out - no bill, and no one around. NO ONE. The Bistro is only open a few hours and it depends on who is working as to how much one... More 

Was this review helpful? Yes
nkbreen, Front Office Manager at Courtyard by Marriott Midland Odessa, responded to this review

Thank you for letting us know about your concerns about our property. Both myself and the General Manager have just began our tenures in recent days, and we welcome your input as a needed guide to priortize our duties going forward. This is not reflective of how we envision this product and remedial steps have occurred as a result of... More 

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I arrived after driving nearly 6 hours, from the time I walked into the lobby till I was in my room (on the ground floor, which is my preference), took all of two minutes or less. Was greeted amazingly, friendly, did not ask all those impersonal questions, they recognized Platinum member so was not reminded of all those amenities offered,... More 

Was this review helpful? Yes
nkbreen, Manager at Courtyard by Marriott Midland Odessa, responded to this review

Thank you for letting us know about our property. We welcome your input, and good service is reflective of how we envision this product. Please note the hotel is set to be extensively renovated in late Julty. Please try us again. We are very happy your stay was up to the expectations you rightfully have. , Thanks for commenting. More 

Peoria, Illinois
Top Contributor
161 reviews 161 reviews
46 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Newer facility; close to the Interstate. Very clean. Wonderful beds. Booked same day because of weather via web. Apparently it did not go through as we had no reservation upon arrival. Front desk was only semi helpful. I am not sure the staff has a lot of experience. Cafe feature was nice and Carlton was very friendly and helpful. Definitely... More 

Was this review helpful? Yes
nkbreen, Manager at Courtyard by Marriott Midland Odessa, responded to this review

Thank you for letting us know about our property. We welcome guest input as a needed guide to priortize our duties going forward.. Please try us again. . Thanks again for commenting. It helps us improve as a result. More 

San Antonio, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 3, 2014

I realize that this area of the US is hard to find quality staff because of all the high paying oilfield jobs. The staff was rude and acted bothered every time you inquired about needing help. Rooms were clean and functional. I have stayed at many Courtyards all over the US. Marriott does have a consistent product and they are... More 

Was this review helpful? Yes 1
Lubbock, Texas
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 11, 2014

First, the front desk staff is very friendly and greeted me with a smile upon walking in the front door. The room was very nice and comfortable. Additionally, the staff in the Bistro, both evening and morning were 5 stars. This is my favorite hotel in the area. They have really done a great job over the last year!

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Texas, United States
2 reviews
1 of 5 stars Reviewed October 20, 2014

I reserved 2 nights at the Marriott Courtyard. I arrived around 9pm to check in and was informed that the hotel had OVERBOOKED. I was told that I could walk down the street to their sister hotel, Springhill Suites. I have never encountered being overbooked at a hotel in 30 yrs of travel. I was informed that they would compensate... More 

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Alan S, General Manager at Courtyard by Marriott Midland Odessa, responded to this review

Good Morning Bud- I was disappointed to see that you did not receive your rebate. I left you a voicemail message and sent an email to you earlier today. Please contact me at alan.solovay@platinumhotel.com to resolve this issue. Thank you, Alan. Alan Solovay GM Courtyard Midland More 

MIDLAND
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed October 15, 2014

I decided to book a room here to surprise my husband for our 22nd anniversary. I must say the room was perfect. The customer service on the other hand proved to be something totally different! I booked the room through Sam's Club Travel as I was sitting in the lobby. I received a confirmation of payment and booking right away.... More 

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Alan S, General Manager at Courtyard by Marriott Midland Odessa, responded to this review

Good Afternoon Diane- Once again, you have my sincere apology for the double billing issue last week here at the Courtyard. Please contact me at alan.solovay@platinumhotel.com so I may provide some insight and compensation for your experience. Thank you, Alan S. More 

San Antonio, Texas
Top Contributor
83 reviews 83 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed September 3, 2014

The annoyances started when I had booked the room only to find out it was a special non-refundable rate. Normally this is shown in big print or a warning box prior to the final booking. I didn't see any notification. It could have been in the small print but I shouldn't have to read all the disclaimers to book a... More 

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Alan S, General Manager at Courtyard by Marriott Midland Odessa, responded to this review

Good Evening Retired 43- Thank you for taking the time to complete a survey on your experience at the Courtyard Midland. I was disappointed to hear that your encountered problems during your stay. Can you email me at alan.solovay@platinumhotel.com and provide contact information so I may get the room number and provide you with compensation? Thank you, Alan. Alan Solovay... More 

Denver, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 23, 2014

Newish hotel. Guest laundry is free. The rooms are too small to be comfortable and the drains in the bathroom were backed up (despite being a new hotel?). The biggest downer was the guest gym which is incredibly small/cramped and does not offer any kind of free weight option. As another guest said if you're looking for a hotel bar... More 

Was this review helpful? Yes
Alan S, General Manager at Courtyard by Marriott Midland Odessa, responded to this review

Good Afternoon Jeffrey K, Thank you for taking the time to fill out a guest survey. I apologize for the small guest rooms and limited gym. Could you please contact me so I may address the clogged drain issue? My number is 432-689-9400. Thank you, Alan. More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 28, 2014

My experience at this hotel was terrible. Let me repeat...TERRIBLE. Don't get me wrong, the amenities are nice enough. The rooms were clean and the beds were fairly comfy. It is the customer service at this establishment that leaves much to be desired! Let me share with you the events upon my arrival... When we first walk in the door... More 

Was this review helpful? Yes 3
Alan S, General Manager at Courtyard by Marriott Midland Odessa, responded to this review

Good Afternoon Shuttergirl- I was very disappointed to read the comments concerning your stay at the Courtyard Midland. I would like to discuss the experience with you, can you contact Alan at 432-689-9400 to discuss? Thank you, Alan. More 

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