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Comfort Suites

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4706 North Garfield, Midland, TX 79705
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42 reviews from our community

Traveler rating
    13
    12
    6
    5
    6
See reviews for
4
3
4
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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El Paso, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

My stay last week at this Midland hotel came with a very nice experience. The staff was friendly and they answered my questions honestly and respectfully. The breakfast was filling and my room was clean, there was some dust on the end table but the carpet was clean and it looked great. I definitely recommend this hotel to other travelers,... More 

Was this review helpful? Yes
Justin W, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Today I checked into the Comfort Suites in Midland, TX. I had trouble with my room key which turned out to be a problem with the lock. The manager, assistant manager, head housekeeper and the maintenance engineer all worked to resolve my problem. They all had a smile on their faces and were very kind. While the lock was getting... More 

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Greenville, Texas
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 25, 2015

Been staying here for at least 5 years on & off. last trip will be the last till they do a remodel. Toilet was broke, or something both myself & a co worker in a separate room both smelled something real stinky. Curtains were torn down in my room. I guess the oil boom caught up with what was one... More 

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Odessa, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 4, 2014

St Josephs Home Health has had an account with this hotel for 10 years. With a signed contract for a meeting room for the 28 of October, we arrived to find another function already in session. Spoke with a young woman who only introduced herself as the "owner's daughter" who told us we were banned from the hotel from now... More 

Was this review helpful? Yes 1
Gulf Breeze
Contributor
14 reviews 14 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed August 2, 2014

Horrible hotel. Staff did not care about the guest and treated me like crap. Room was not clean, hair in the shower and in the sink. Hair also on bed sheets as if they were never changed. When I asked front desk to another room they told me nothing was available and they could not do anything. I asked for... More 

Was this review helpful? Yes 1
Justin W, General Manager at Comfort Suites, responded to this review

Dear Brandon, Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the poor staff service on your recent visit. I have shared your feedback with our front desk manager and housekeeping manager to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback.... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 7, 2014

this property gives you a discount when your book early. they charge you up front. i booked on choice sight. they doubled up my reservation. contacted motel asap after getting confirmation. thats when all hell came loose. tryed to get hold of mgr at sight. 3 days later. staff said NO mgr could contact me at 4:30 pm in evening.... More 

Was this review helpful? Yes 2
Justin W, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I have contacted choice about the charges and your points and they have guaranteed me they have refunded you and gave you the correct amount of points. On behalf of our entire team, I would like to apologize for failing to exceed... More 

Oklahoma!
Top Contributor
103 reviews 103 reviews
79 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 9, 2014

This hotel is in a pretty good location. It is a little older than many of the other Comfort Suites, but the service is good and the room are clean. I'd stay here again, but only when I'm here on a short business trip. It really isn't a destination location, but then again, neither is Midland.

Was this review helpful? Yes 1
Fort Worth, TX
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 16, 2013

This hotel is ok. I used to stay here 4-5 times a year on business. I am a diamond member with choice hotels and was on my way into Midland when the roads starting icing badly. I had to turnaround and head back home in Dallas. I called the hotel to explain the situation and was told no cancellations are... More 

Was this review helpful? Yes 1
Midlothian, Virginia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2013

I only stayed one night but the hotel is very nice and clean. The front desk employees were very friendly and helpful. The only negative is the price. BUT, all hotels in Midland are expensive. They do have breakfast but I didn't try it.

Was this review helpful? Yes 2
Denver, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 30, 2013

I just want to point out This hotel guest rooms have been remodeled. So, the pictures you see on here are not the furnish the hotel currently has. The rooms look better now. Just hitious carpet on the halls and lobby.

Was this review helpful? Yes 2
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