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Comfort Suites

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4706 North Garfield, Midland, TX 79705
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1 room 1 guest
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47 Reviews from our TripAdvisor Community

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Traveler rating
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    16
    7
    5
    6
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There is not a nice hotel in Midland or Odessa. This hotel is fine. The location is good, and the room is clean and large, and the staff is nice. That's about it. If you're expecting anything else, you will be disappointed. There is free breakfast, which, like the hotel, is fine. I read some reviews where people were disappointed... More 

Was this review helpful? Yes
Harjot G, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Harjot Gill... More 

Tulsa, Oklahoma
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 28, 2015

An older property, but clean, well-maintained, comfortable. Pillows were in the early stages of their lives. Towels were actually fluffy. Standard breakfast. Renovation efforts have been effective, but not perfect. But all in all, a good value for Midland. I was on a very tight T&E budget and this helped keep my costs down without sacrificing essentials such as cleanliness.

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Midland, Texas
1 review
4 of 5 stars Reviewed July 1, 2015

I was very disappointed that the swimming pool was closed for the weekend. My grandchildren were looking forward to the pool. I should have been notified when I stopped by and paid for the rooms in advance. I asked about the pool being inside or out and the pool being closed was never mentioned.

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Tyler, Texas
1 review
4 of 5 stars Reviewed June 15, 2015

This was a good place to stay in Midland. The room was nice, spacious and clean. Service was medium. I was staying for 3 nights and after the first night I asked that the lightbulb be replaced in the standing lamp by the couch as I needed it for work purposes. It was never changed. Front desk staff were not... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 27, 2015

I moved from a competing hotel after talking with one of their staff, who accepted a competitor's rate. I received a large room with a great bed and a huge improvement in the breakfast offered. This is a very nice hotel in north Midland and I highly recommend it.

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El Paso, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2015

My stay last week at this Midland hotel came with a very nice experience. The staff was friendly and they answered my questions honestly and respectfully. The breakfast was filling and my room was clean, there was some dust on the end table but the carpet was clean and it looked great. I definitely recommend this hotel to other travelers,... More 

Was this review helpful? Yes 1
Justin W, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 14, 2015

Today I checked into the Comfort Suites in Midland, TX. I had trouble with my room key which turned out to be a problem with the lock. The manager, assistant manager, head housekeeper and the maintenance engineer all worked to resolve my problem. They all had a smile on their faces and were very kind. While the lock was getting... More 

Was this review helpful? Yes
Harjot G, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Greenville, Texas
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 25, 2015

Been staying here for at least 5 years on & off. last trip will be the last till they do a remodel. Toilet was broke, or something both myself & a co worker in a separate room both smelled something real stinky. Curtains were torn down in my room. I guess the oil boom caught up with what was one... More 

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Odessa, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 4, 2014

St Josephs Home Health has had an account with this hotel for 10 years. With a signed contract for a meeting room for the 28 of October, we arrived to find another function already in session. Spoke with a young woman who only introduced herself as the "owner's daughter" who told us we were banned from the hotel from now... More 

Was this review helpful? Yes 2

Travelers are raving about these Midland hotels

Gulf Breeze
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed August 2, 2014

Horrible hotel. Staff did not care about the guest and treated me like crap. Room was not clean, hair in the shower and in the sink. Hair also on bed sheets as if they were never changed. When I asked front desk to another room they told me nothing was available and they could not do anything. I asked for... More 

Was this review helpful? Yes 1
Justin W, General Manager at Comfort Suites, responded to this review

Dear Brandon, Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the poor staff service on your recent visit. I have shared your feedback with our front desk manager and housekeeping manager to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback.... More 

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