I read the reviews and was apprehensive about staying, but we travel with two dogs, and it's difficult to find a place sometimes when you travel with dogs. So yes, they do take pets and not at an exorbitant price either! We arrived in the afternoon, and found the staff very accommodating, our room was on the ground floor in... more

The whole experience of staying in this HOTEL was a NIGHTMARE! First of all I did not get the room that was confirmed over the phone. (i guess that was the hand writting on the wall) They were accommodating and tried to place me near my party as was requested in the confirmation. When i walked into the room it... more

The stay at this hotel was just horrible. We arrived on Thursday the 5th and a line of dissatisfied guests were at the front desk, which should've given us a clue of the problem, but since other hotels had raised their prices due to the many events in Midland, we didn't have a choice but to stay. We were given... more

booked three rooms, conf. they told us we has rooms 172,173,174 when we were trying to check in they had two of the rooms downstairs and 1 upstairs. We had requested 3 nonsmoking downstairs. We got 2 non smoking and 1 smoking. Rooms were filthy No dusting, all furniture dusty, no vaccuming done. Air did not cool in 2 of... more

I'd stayed at this location under previous ownership (Hampton Inn and then Best Western) and specifically wanted to stay here because of the hot tub in the atrium. I booked two rooms and couldn't have been more disappointed. The advertised hot tub was empty, the sauna was non-functional, the atrium had a funky smell, the security lock on the inside... more

My family and hunderds of others traveled to Midland for a softball tounament this past weekend, being one of the top teams we got our choose of Hotel. We made the wrong decision. My family had 2 rooms, neither with airconditioning, but we didn't find out until around 11 that night, when we finally got home from the first round... more

The maid service is non existent: maids do not vacuum, spided webs on ceiling, no clean towels, filthy rooms. more

This was a very frustrating & uncomfortable stay.The first room We were in, the air conditioner was inoperable with a burning odor. We were given a second room with a new set of problems. The door locks did not work properly, water would not drain properly. The air conditioner thermostat had previously been wedged away from the wall with a... more

If you stay at this motel, make sure to book a room inside the atrium itself. f you stay in any of the exterior rooms, you will be bombarded with not only highway noise, but worse, railroad trains! These trains blasted by about every hour, blowing the air horn at the multiple road crossings located directly across from the hotel.... more