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Compostela Beach Apartments

Av. Noelia Alfonso, 10 | Las Vistas Beach, next to the Mare Nostrum Resort, 38660 Playa de las Americas, Tenerife, Spain
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Compostela Beach Apartments
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459 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel is in an amazing location; on the golden Mile. Lots to do such as water sports, shopping and amazing restaurants. Location is perfect couldn't ask for better. 30 seconds to beach which is lovely with crystal clear water; brilliant for snorkeling. Las Americas is the best location in southern tenerife. Now the staff in the hotel is lovely. When... More 

Was this review helpful? Yes
Coral-Hotels, Director de Relaciones con Clientes at Compostela Beach Apartments, responded to this review

Dear guest, Thank you for your review and for staying with us. Certainly you are right, the location of our property is excellent. Actually, the pool always has been fresh water pool. As for the Wi-Fi, actually it is nowhere featured as free.Regarding the cleaning service, we offer cleaning 5 times per week. If you should not be happy with... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Overall not a bad place, the worst part was right at the beginning of our holiday when a security guard waved his truncheon at us and threatened us with the police. I could understand if we were acting in a threating manner or destroying stuff but we were simply having a conversation with another family about what to do and... More 

Was this review helpful? Yes
Carlisle, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Just returned from 7 days with family on fully inclusive package. This hotel is 2 minutes from the beach terrific restaurants and great retail outlets. Something for everybody. The location was supported by very helpful and friendly staff, cleanliness was excellent and whilst the food could be a bit samey it was always well cooked and presented and matched the... More 

Was this review helpful? Yes 1
oxford
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have just returned after 2 weeks all inclusive.our apartment was very spacious with a balcony facing the pool(82G)food was good with something for everyone on offer, plenty of sun beds,parasols around the pool and literally 2 minute walk to the beach,shops, bars and restaurants. Staff are friendly, entertainment was bad well there wasn't much on at all. There was... More 

Was this review helpful? Yes 1
Coral-Hotels, Director de Relaciones con Clientes at Compostela Beach Apartments, responded to this review

Dear guest, Thank you very much for having stayed with us and for your hotel rating as well as review. Me and my staff are happy to know that you enjoyed the location and facilities of the property, but regret very much that some of the issues did not fully meet your approval. Just to clarify: our concept is somehow... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have just landed from 2 weeks all inclusive here. The apartment was quite spacious with large double length balcony. The rooms were kept clean with housekeeping 5 times a week. The pools were good sizes one shallow for smaller children and the other deeper. There were always spare loungers and parasols. The staff very friendly and hard working. Debora... More 

Was this review helpful? Yes 2
Rubellared
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We've just returned from a week at Compostella Beach (Family Garden Compostella if booked with Thomas Cook) with our family of 6 and none of us an understand half the negative reviews. The coach transfer was quick and easy- the second stop from the airport and around €15 by private taxi. We were greeted by a lovely gentleman on reception... More 

Was this review helpful? Yes 3
High Wycombe, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Basically with this hotel you get what you pay for!! we have just returned from a week at this hotel and I have to say on the whole I couldn't really complain, yes the rooms were hot (you are in Teneriffe in the height of summer) and yes some of the amenities were a bit dated but you are not... More 

Was this review helpful? Yes 3
Coral-Hotels, Director de Relaciones con Clientes at Compostela Beach Apartments, responded to this review

Dear guest, Thank you very much for your kind and on the whole objective review and for having been our guests. Certainly, we will take into consideration your comments. Just allow us though to clarify that the treatment given to our guests is all the same, no matter whether they have booked all inclusive or not. Because all costumers are... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

was told that this hotel was ok as i had requested no steps as i am disabled and was told there was a lift but the lift was on 1st floor upwards.so there is no choice but to use steps to get to all amenities [no lift] 18 steps no good for disabled people, on arrival we booked in march... More 

Was this review helpful? Yes 6
Coral-Hotels, Director de Relaciones con Clientes at Compostela Beach Apartments, responded to this review

Dear Mr. Welch, Thank you for your review and for staying with us recently at the FamilyGarden Compostela Beach. We regret very much that our property and its concept did not meet your approval and expectations. However, just allow us to clarify some of the issues mentioned by you. First of all, the hotel is not promoted for disabled clients.... More 

Travelers are raving about these Playa de las Americas hotels

Stowmarket, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

staff were good staff in bar and restaurant great working long hour but still also managed to smile, food was quite repetitive, evening entertainment if you can call it that was for about 1hr whilst yr eating your meal, pool cues were removed at 21:30 and also told by security guards you could no longer use table tennis table as... More 

Was this review helpful? Yes 2
Coral-Hotels, Director de Relaciones con Clientes at Compostela Beach Apartments, responded to this review

Dear guest, Thank you for your review and for staying with us. We regret very much that unfortunately your visit to our hotel was not exactly what you expected it would be. First of all we would like to point out that our management and staff always are interested in our guests and in their problems, because all costumers staying... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Firstly, the location of this hotel is excellent. A stones throw away from a variety of different restaurants, bars, designer and local shops as well as the beach and the bus stop for Siam Park (a MUST visit!!!!!!) The hotel itself is bigger than expected from the photos and on arrival despite only being told where our room was by... More 

Was this review helpful? Yes 7
Coral-Hotels, Director de Relaciones con Clientes at Compostela Beach Apartments, responded to this review

Dear guest, Thank you very much for having been our guests and for your kind review. It is a pleasure for all of us to read that you had a great time in Tenerife and that we met your approval what Hotel facilities and services are concerned. We agree with you that the location of the FamilyGarden Compostela Beach is... More 

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