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Park Club Europe Hotel

Avda Rafael Puig 23, 38660 Playa de las Americas, Tenerife, Spain
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Park Club Europe Hotel
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827 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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essex
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Park Club Europe is unique for Tenerife, it is like a mini resort, once inside the outside world is virtually invisible due to the lush tropical gardens which are both indoors and out, palm trees and cactus everywhere, a real tropical feel, as you walk through the complex you keep stumbling across little palmed areas, a welcome change from the... More 

Was this review helpful? Yes 2
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review

Dear guest, First of all, thank you for writing us such a detailed comment about our hotel on Tripadvisor. It is very important for us to know the point of view of our clients in order to improve our services. We will tell to Ramón about your words. Thanks again and hope to see you again in Park Club Europe.... More 

Harlow, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 12, 2015

This was our second visit in 6 months. Very clean hotel, not a lot of other british holiday makers staying there. Food was good the only downside I could put is it could have been hotter. But saying that there is a microwave so you could heat it up. I would say the bar staff are happy to serve you... More 

Was this review helpful? Yes 1
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review

Dear customer, First of all, we would like to thank to share your opinion on Tripadvisor. It is always important for us to read the opinions of our guests, in our work to improve the service offered to them. Furthermore, we will consider your remarks in order to improve the service we provide to our customers. Thank you once again... More 

sheffield
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

2nd visit in april 2015,hotel still very good food good + drinks down side tables for 8 persons very few british ,our room was up 2sets of steps,no air con or fan ;balcony 2people could just squeeze onto ,could not leave patio doors open for traffic noise do not ask for a room 226 laguna

Was this review helpful? Yes 2
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review

Dear guest, Thank you so much for your comment. It is great for us to know that your stay in our hotel has been satisfactory for you. On the other hand, we will consider your different remarks in order to improve our service. Thank you very much for choosing our hotel for your vacation and we hope to welcome you... More 

Scotland
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed May 7, 2015

Went there as a couple, first week in May. First time in this hotel and in Tenerife. Loved it, and the weather was fantastic - never saw a cloud. Location. Central location, near to other hotels, shops, bars and restaurants. Five minutes to the sea front and a couple of nice beaches. Taxis nearby. The Hotel Well appointed with lovely... More 

Was this review helpful? Yes 3
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review

Dear guest, First of all, thank you for writing us such a detailed comment about our hotel on Tripadvisor. We are really happy to read that your days here were so satisfactory for you. We appreciate your feedback and we wish to thank you for your open words. We truly hope that we could welcome you back once more and... More 

Jyvaskyla, Finland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 27, 2015

Visited Park Club Europe for the first time with 3 adults and 3 children. First impression was WOW! since the man in the reception made us feel so welcomed. He paid attention especially to my 6 year old son since he was making jokes with him. Service was good also in the pool bar and restaurant. Food (had all inclusive)... More 

Was this review helpful? Yes 2
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review

Dear guest, We want to thank you the words that you wrote on TripAdvisor about our hotel. We are delighted to know that you enjoyed so much in our hotel and we are looking forward to welcome you again in Park Club Europe soon. Best regards The management team. More 

Chester le Street
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 26, 2015

Hi all. Thanks for another brilliant 12 days again! This was our 5th visit and some people ask why! Well the proof is that once you go you get hooked on the whole experience! From the moment you walk into the hotel the beautiful Mediterranean village layout sets the theme! Staff are great and very welcoming. The real prize asset... More 

Was this review helpful? Yes 1
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review

Dear guest, First, we want to thank the comment you left about our hotel. We also thank you for choosing our hotel for your holidays year after year. We are delighted to know that you have enjoyed your stay and we are waiting for your sixth visit to Park Club Europe. Best regards, The management team More 

Gdansk, Poland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 16, 2015

The hotel is very nice. Lots to do both in the hotel and around. There are different pools, with slides, bridges and waterfalls. The mini zoo is so nice for childeren. My 4 tear old loved it. We went to feed the rabbits, ducks, parrots and goose every day. The animation is very good. Nice food with many snacks during... More 

Was this review helpful? Yes
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review

Dear guest, First of all, we want to thank you for choosing Park Club Europe on you holidays and sharing your experience on TripAdvisor. It is very satisfactory for us to know that you enjoyed so much in our hotel Thanks again and we hope to see you again soon. Best regards The management team More 

london
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 13, 2015

The structure is lovely and the location is good if you are looking for a relaxing holiday with your kids, The hotel though does very little to keep a reputation Cleanliness: Poor. Extremely poor. Dust all over and I have witnessed myself a maitre de sale collecting a spoon from the floor and placing it withing the clean cutlery to... More 

Was this review helpful? Yes 1
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review

Dear guest, Firstly we would like to thank you for choosing us for your holidays and for sending this review that we consider constructive. Customer impressions are always very important for us, and motivate us to improve our service every day. For this reason, we will consider all your notes about your stay here. Best regards The management team. More 

Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 10, 2015

my wife and I stayed last week for our aniversary. Really enjoyed our time at this hotel. The staff were great, the food was good and the hotel was clean and very well located. My only complaint was that this was my first experience of sun lounger towel reserving. It really is bad and I feel the hotel should ban... More 

Was this review helpful? Yes
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review

Dear guest, First we want to congratulate you on your anniversary and we want to thank the comment you left about our hotel. We appreciate your feedback and we wish to thank you for your open words. We will consider your remark about the sun lounger reserving. We truly hope that we could welcome you back once more and show... More 

Brussels, Belgium
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 10, 2015

Great stuff, great food, great location. Salty water pool, tennis court, volley court, socca 5. Nice animation and activities. Good pizza at lunch and dinner. A lot of vegetables and salads, and a good variety of fish and meat for lunch and dinner. Fresh bananas from the island.

Was this review helpful? Yes
Europehotels, Director de Relaciones con Clientes at Park Club Europe Hotel, responded to this review

Dear guest, Thank you so much for your review. It is great for us to know that your stay in our hotel has been so satisfactory for you. Thank you very much for choosing our hotel for your vacation and we hope to welcome you again very soon. Best regards, The management team More 

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