I was very worried about coming to stay here after reading all the bad reviews. Me and my boyfriend stayed her for one week and I have to say I was very surprised as we had a massive apartment a lovely balcony overlooking the pool and sea. it was very good for the money and good entertainment for young people... More

Didn't know what to expect after reading all the bad reviews..was so pleasantly surprised though. stayed here for a week all inclusive with my mother. We arrived at the hotel in the evening time and were quite hungry so headed off for dinner after check in! The waiter arrive over and asked if we would like wine, I chose red... More

There is an A in the title. Hotel A Ponderosa. It took us less than one day to discover that this meant "awful". The food was terrible: meat balls and fish fingers most days. Soggy rice every day and chicken so tough you could sole your boots with it. Please give this place a wide berth if you want a... More

Just came back from a 5 day break from here may 2013 with my partner and 3 year old. Where do I start. First they never had a booking for us. Asked for a pillow for my child to be told I,d have to wait til the following day as the cleaners had gone home and the man behind reception... More

We stayed at the Hotel A. Ponderosa in Playa de Las Americas for a one week holiday at the end of April. After reading some previous reviews, we were nervous at what we were going to however, on arrival we were pleasantly surprised by the hotel and find it difficult to fault. We payed a very small price for an... More

I came here with my friend 6 of us all together and we had an amazing time! hotel rooms are a bit dated but are clean and we weren't too bothered as we only wanted somewhere to sleep and get ready. Two pools seem clean and are nice. Is VERY close to the main strip if you want to go... More

just come back from staying at the ponderosa worst week ive had.paid all inclusive but the food was terrible.same every day think they must of been on a budget not us. as every thing tasted like just bought from cheapest shop goining.1st day no tiolet button so couldnt flush shower broke had a bath it run out black water,but did... More

Booked the hotel, then read the reviews, big mistake. Was dreading the holiday however this turned out to be a very good holiday.the food was repedative, always a choice of red & white meat and fish the rest was same same but it was fine. The rooms were dated but clean, maid in every second day. The pool area was... More

On arriving in the evening, we were greeted by a gentleman receptionist with big glasses very polite and friendly probably one of the more customer focused personnel, the only other which was helpful on reception was the younger female who was there during the day. In the reception area the staff and what I think was the management was aloof... More