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Hotel Ocean Ponderosa

Ave Venezuela s/n, 38660 Playa de las Americas, Tenerife, Spain
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391 Reviews from our TripAdvisor Community

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Gillingham, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Rooms are filthy, no air conditioning, asked for a safe, still didn't get one after 7 days. Reception staff are useless. Food was horrible ( and I'm not a fussy eater) ate out every night even tho we were all inclusive. Came back to our room one day to find the cleaner had left the keys in our door!! Television... More 

Helpful?
Thank secsijo
KIDDERMINSTER
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 18, 2015

Were would i start ,it was a terrible experiance the room was bad you could'nt cook due to the lack of utensils no toaster no knifes and forks holes in the walls lack of plates just bad ,parking was bad, broken sign's outside ,took me an hour to locate the hotel AVOID AT ALL COST

Helpful?
1 Thank ROBERT W

Travelers are raving about these Playa de las Americas hotels

Cardiff, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed December 11, 2015

If you are looking for a very cheap last minute deal then this hotel is fine , you get what you pay for , BUT we had booked to go to Sharm El Sheikh so obviously had to change holiday because they stopped flights . got there on the Saturday afternoon . it was like omg , couldn't get a... More 

Helpful?
2 Thank michelle e
Stockton-on-Tees, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 26, 2015

Room 122. Room was shocking, tried to change on first day at reception, girl said fully booked, I said the room was disgusting, and all she done was shrug her shoulders, On 2nd day went to reception and spoke with a very nice gentleman who looked at my list of complaints, & asked me to call back in 2hours time,... More 

Helpful?
3 Thank peterrobinson27
Lincolnshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 23, 2015

the room smelt fusty due to damp in wardrobe,skirtingboards and arkatrave around cupboards were poorly fittted with wot looked like second hand timber,settees were only fit for a skip,bathroom was functuonal but very tired,bed was comfy and clean but wasnt made or changed on our stay,the food was passable but wasnt hot or fresh,we eat out even though on all... More 

Helpful?
2 Thank Mel B
Bognor Regis, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 4, 2015

Our review of this hotel is disgusting because the room that we stayed in the celling started to fall apart and damp and mold and meldue on the walls that gave my son a bad asma attack. The food there was the same in the morning which was English breakfast lunch and dinner was chicken and chips. There are mainly... More 

Helpful?
2 Thank Tony F
Wakefield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 15, 2015

Very dirty, poor food, broken furniture, no on site supermarket, lack of staff, would not rate it any star, we were lucky to get moved within a few days, would not recommend it to anyone No good for couples or family's, it needs a total revamp, more staff

Helpful?
2 Thank Joy R
Swansea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 9, 2015

just came back from this hotel 8october read a lot of bad reveiws and was scared of what i was leting myself in for firstly staff are fabulouse they are friendly and helpful especially jon he is a waiter and runs the bar. the food is fab breakfast bacon eggs the eggs are done 4 diffrent ways there is toast... More 

Helpful?
2 Thank marie c
1 review
1 of 5 stars Reviewed September 8, 2015 via mobile

A drug dealer try to offer my 12 year old daughter drugs the staff sent him to his room. the pool was freezing cold temperatures and made me I'll. The food had fish bones in it, cleaning was dreadful, staff impolite and horrible entertainment

Helpful?
Thank Katieleigh12
Wakefield, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed September 5, 2015

the hotel looks ok from the outside . upon entering i could of cried its a disgrace mucky dangerous. the ceiling lights had no casing on towels shuffed into big holes in the walls all doors broke never had any clean towels please dont ever stay here. the food is awful i know you go abroad and eat different things... More 

Helpful?
Thank lisa j
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Amenities