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All 62 Playa de las Americas hotels

Hotel Ocean Ponderosa

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3.0 of 5 Hotel   |   Ave Venezuela s/n, 38660 Playa de las Americas, Tenerife, Spain
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  • Reviews (354)
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Hotel Ocean Ponderosa
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354 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Manchester, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

After the 6th night of being woken up every hour of the night, its safe to say we will NOT be returning to the Ponderosa Hotel. After complaining EVERY single night about the noise of the hotel there was no sympathy or apology from the staff and it continued every night from 2am-6am. No clean sheets, toilet paper or towels.... More

Was this review helpful? Yes 2
Nottingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

i went with my daughter ,the room is nothing like the pictures, i think my 10 year old could paint it better!!we were there for 10 nights & i don't think the beds got changed !i can't say if it got cleaned either. There was only karaoke on the sat night, nothing else for entertainment.Food was pretty poor so we... More

Was this review helpful? Yes 3
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 16, 2014 via mobile

Just got back from here with my Girlfriend, what a mistake, i know they say you get what you pay for, but jesus christ they should have payed us. Where do i start, first night got into the room and the balcony door was open with stuff blown everywhere, went to have a shower, it was absolutely freezing which literally... More

Was this review helpful? Yes 12
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 16, 2014 via mobile

I am a young girl who arrived at the hotel with my partner, we have been to Tenerife many times before and as we like to eat out thought we would book a cheap hotel self catering to basically just sleep in, this is all we could do as out of the 10 days we did not have one hot... More

Was this review helpful? Yes 7
Barnsley, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 15, 2014 via mobile

If you love surviving on chips, rude staff and entertainment that wouldn't even get a goldfish excited then this is the hotel for you. The aroma of mackerel running through the hotel when hungover is absolutely fantastic, bread hard enough to break a ducks beak and Iceland specials for the cuisine had to be a highlight. Rooms aren't that bad... More

Was this review helpful? Yes 6
Weston super Mare, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 10, 2014

I have arranged lots of cheap holidays, always been lucky unfortunately not this time. there was a group of 10 of us in 3 rooms. Hotel very poor, went self catering and it was a good job that we didn't want to cook as there were not the facilities available in the rooms to do this. not enough chairs in... More

Was this review helpful? Yes 2
Ipswich, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 7, 2014

Hotel in general pretty good bear in mind you get what you pay for. Bar staff friendly, food was average and the pools are nice. Entertainment most nights was good. The 'snack bar' however is only a sandwich tray of limited selection but are nice. Close to shops and Veronicas strip but our room was pretty basic. Overall a good... More

Was this review helpful? Yes 3
Hassocks, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 3, 2014

I have stayed in better hotels for the money! Bad points are as follows, no water for 2 days so unable to use the toilet or wash which was unacceptable, food not great very much the same thing each day, bar staff extremely rude when they can be bothered to turn up behind the bar, hardly any parasol around the... More

Was this review helpful? Yes 1
Bridgnorth, United Kingdom
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 30, 2014

Just got back from the ponderosa what can I say,firstly we had no water at all on the hotel for 2 half days had to have. Bottle water from reception for a wash when we complained was told very sorry will be fixed hopefully sometime today ,the food I am not a fussy eater but even I struggled to find... More

Was this review helpful? Yes 1
Falkirk, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 27, 2014

The hotel , bar staff where pathetic . One in particular liked to make you feel miserable.claiming he was the owners nephew ,and could say and do what he liked.horrible person. Breakfast where excellent , lunchtime and dinner , food was ok , not much to choose from , but always had something. At a certain time at night the... More

Was this review helpful? Yes 2
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Additional Information about Hotel Ocean Ponderosa

Address: Ave Venezuela s/n, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ocean Ponderosa 3*
Also Known As:
Ocean Ponderosa Hotel
Hotel Ocean Ponderosa Tenerife/Playa De Las Americas

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Hotel & grounds (37)
Pool/beach area (20)
Room/suite (29)
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Bathroom (12)
Dining (4)
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#16 On the Beach Hotel in Playa de las Americas #58 Top resorts Hotel in Playa de las Americas
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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