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H10 Conquistador

Certificate of Excellence
Avenida Rafael Puig 36, 38660 Playa de las Americas, Tenerife, Spain
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H10 Conquistador
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3,204 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

We spent a week all inclusive in the hotel from 17/7/15 and we were left quite disappointed. The negatives for me were the food which was very repetitive and not to our tastes which left us to eat out every evening. The staff at the reception natalia I believe was rude and abrupt when I asked a simple question. The... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel had good & bad points although I think the bad would overcome the good. The hotel is spotless & rooms cleaned every day , the bar staff are friendly & that's about it . The pool area is a joke & I have never seen anything quite like it !!! The hotel should advertise " enjoy your stay... More 

Was this review helpful? Yes 1
Durham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is our 4th trip to this hotel staying all inclusive/privilege and as usual we had a great holiday. Hotel Rooms - very clean and tidy and it is worth paying for the upgrade to privelege room. Rooms were always cleaned to a high standard by friendly staff Staff - Mirela in the privielge lounge is an excellent new addition... More 

Was this review helpful? Yes 1
Middlesbrough, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for 10 days in June, was really impressed with the hotel for the price we paid. Never had any problems getting a sunbed, Food was really nice, lots of selection, we stayed half board and liked how we could swap tea for dinner any day if we wanted to, which was nice as we could have breakfast/dinner at... More 

Was this review helpful? Yes 5
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review

Dear Dbratt87, Thank you very much for taking the time to write a review, and thank you for the positive comments you made. We are delighted to read you found our hotel to be to your liking and enjoyed your stay with us so much. It is really lovely to know you had an amazing stay owing to our location,... More 

Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

we recently returned from our second holiday this year at this hotel. Our first visit was in the privilege class and was sublime. Mirella was the young lady hostess in the privilege who made our stay an absolute joy and was the main reason why we returned for a second holiday but this time with our daughter in one of... More 

Was this review helpful? Yes 4
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review

Dear Arthur W, Thank you to post your review about your experience during your recent stay at the H10 Conquistador. We are very pleased to have met your expectations once again; there is nothing more important to us than a satisfied and happy customer. We will get all our personal yours sincerely considerations. We are delighted to welcome you for... More 

Belfast, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent all round holiday. The hotel in a prime location, walk out the door and our right in the heart of the resort. The hotel and pool area very well maintained. The night time entertainment especially when the big shows were on, were fantastic. My only issue was the pool bar. The water and soft drinks dispensers should not be... More 

Was this review helpful? Yes 2
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review

Dear MarkoSPB, Thank you to share your nice experience and recommended us to other travelers. Everything we do is aimed at providing you with an excellent hotel experience and your feedback and suggestions are extremely valuable We are very happy you enjoyed all our services and facilities, our location, the pool area and the nights entertainment. We hope to see... More 

common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

When me and my friend arrived at this hotel, we were given a poxy room so small you hadn't enough room to even change your mind in, it was tiny (room 115.) Not only that, they had clearly expected us to stay in a double bed together as that is exactly what we were faced with even though we had... More 

Was this review helpful? Yes 5
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review

Dear Laura OB92, At first we want to thank you to share your feeling about your experience in our hotel. Obviously your experience in our hotel was not satisfactory and we are disappointed with ourselves because it is our aim that each and every guest leaves the hotel premises absolutely satisfied. Unfortunately it is very difficult to cover 100% of... More 

Fifield, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

just back from staying at this hotel for the second year running,11 nights half board for my husband and l and our 2 teenagers,one 16, one 14, this hotel is perfect,staff are so helpful,nothing is a bother,rooms are clean and modern,would like to try the privilege suites but haven't been able to get one which is a pity because they... More 

Was this review helpful? Yes 4
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review

Dear Kez1625, We would like to thank you for your comment about your experience. Your feedback gives us an opportunity to correct the challenges you mentioned for future guests and for this we are very thankful. We are very pleased that you found the hotel to be so beautiful and could not fault anything and particularly that the staff were... More 

Cwmbran, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

If took nearly 4 hrs for my daughter to be given a room then on entering the decorated was painting the walls. Sons room mould on curtains/ balcony door won't locked two days in still not fixed. But best of all if you leave your sunbed for half an hour your towels and belongings will be taken by life guard... More 

Was this review helpful? Yes 1
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review

Dear Gwyneth, At first we want to thank you to share your feeling about your experience in our hotel. It is strictly forbidden to reserve sunbeds. Due to constant failure to comply with this standard, we are obliged to ensure the correct use of them so there will always be sunbeds available for all the clients. Any sunbeds reserved before... More 

Nottingham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

July 17th - July 24th. We have just returned from a lovely holiday staying at the Conquistador, this is our 30th trip to Tenerife and the second time at the Conquistador. The Hotel is in a great location, the beach is 5 minutes walk as are the many shops restaurants of which there is a excellent selection to choose from.... More 

Was this review helpful? Yes 4
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review

Dear NFFC_10, Thank you to post your review about your experience during your recent stay at the H10 Conquistador. Your feedback gives us an opportunity to correct the challenges you mentioned for future guests and for this we are very thankful. We are very pleased to have met your expectations once again; there is nothing more important to us than... More 

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