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H10 Conquistador

Certificate of Excellence
Avenida Rafael Puig 36, 38660 Playa de las Americas, Tenerife, Spain
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H10 Conquistador
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3,212 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We visited this hotel 19th July -26th July 2015. I had checked reviews before visiting the hotel and from my first look at the exterior I was a little apprehensive. I needn't have been! The conquistador is a fantastic hotel. On check in we were upgraded to a privilege room free of charge (room 818) the view from the room... More 

Was this review helpful? Yes 7
Glasgow, Scotland, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for 10 days from 21/07/15. I enjoyed our stay here and we have been in a few hotels in tenerife. The only negatives I would give my review would be the wifi its only available in the reception area and with two teenagers this was murder, the next (tiny grumble) thing is that the lifts are terrible.... More 

Was this review helpful? Yes 8
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just got back on 29th July 2015 we went for our honeymoon to this hotel and were pleasantly surprised we booked superior privilege half board and it was fantastic.we were met on arrival by Mirella who was fantastic ,during our stay she looked after us very well and gave us plenty of advice on were to visit on the island.I... More 

Was this review helpful? Yes 6
Leicester, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Visited H10 21/7/2015 - 28/7/2015 all inclusive. £800 Stayed for a week at this hotel, we arrived and got checked in straight away staff were friendly and kind, went to our room which was a big double room with our own balcony which was massive with a great sea view, Room was cleaned well everyday, it was spotless! everywhere was... More 

Was this review helpful? Yes 7
1 review
3 of 5 stars Reviewed 4 days ago NEW

We spent a week all inclusive in the hotel from 17/7/15 and we were left quite disappointed. The negatives for me were the food which was very repetitive and not to our tastes which left us to eat out every evening. The staff at the reception natalia I believe was rude and abrupt when I asked a simple question. The... More 

Was this review helpful? Yes 2
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review

Dear Alan B, At first we want to thank you to share your feeling about your experience in our hotel. In reference to your concerns regarding our reception staff, we would like to apologize for the inconveniences caused . In our brochure we tell "WIFI is available in public areas". Apart of some points that were not well covered, we... More 

Glasgow, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel had good & bad points although I think the bad would overcome the good. The hotel is spotless & rooms cleaned every day , the bar staff are friendly & that's about it . The pool area is a joke & I have never seen anything quite like it !!! The hotel should advertise " enjoy your stay... More 

Was this review helpful? Yes 5
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review

Dear Helen939, We thank you your review about your experience in our hotel. We will take note of your comments into consideration in order to keep improving our services, but you might understand that it is difficult to please everyone all the time, especially with the food. That the vast majority of our guests’ praise our food offer makes us... More 

Durham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is our 4th trip to this hotel staying all inclusive/privilege and as usual we had a great holiday. Hotel Rooms - very clean and tidy and it is worth paying for the upgrade to privelege room. Rooms were always cleaned to a high standard by friendly staff Staff - Mirela in the privielge lounge is an excellent new addition... More 

Was this review helpful? Yes 3
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review

Dear LynneM67, We would like to thank you for your comment on TripAdvisor about your experience. We are sorry if your travel agent doen't sell anymore Privilege Services. We really appreciate the confidence you have placed on our hotel by choosing it again to enjoy your holidays. We are glad to know that you have taken pleasure in your holidays... More 

Middlesbrough, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for 10 days in June, was really impressed with the hotel for the price we paid. Never had any problems getting a sunbed, Food was really nice, lots of selection, we stayed half board and liked how we could swap tea for dinner any day if we wanted to, which was nice as we could have breakfast/dinner at... More 

Was this review helpful? Yes 6
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review

Dear Dbratt87, Thank you very much for taking the time to write a review, and thank you for the positive comments you made. We are delighted to read you found our hotel to be to your liking and enjoyed your stay with us so much. It is really lovely to know you had an amazing stay owing to our location,... More 

Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

we recently returned from our second holiday this year at this hotel. Our first visit was in the privilege class and was sublime. Mirella was the young lady hostess in the privilege who made our stay an absolute joy and was the main reason why we returned for a second holiday but this time with our daughter in one of... More 

Was this review helpful? Yes 6
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review

Dear Arthur W, Thank you to post your review about your experience during your recent stay at the H10 Conquistador. We are very pleased to have met your expectations once again; there is nothing more important to us than a satisfied and happy customer. We will get all our personal yours sincerely considerations. We are delighted to welcome you for... More 

Belfast, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent all round holiday. The hotel in a prime location, walk out the door and our right in the heart of the resort. The hotel and pool area very well maintained. The night time entertainment especially when the big shows were on, were fantastic. My only issue was the pool bar. The water and soft drinks dispensers should not be... More 

Was this review helpful? Yes 4
Anabel G, Director de Relaciones con Clientes at H10 Conquistador, responded to this review

Dear MarkoSPB, Thank you to share your nice experience and recommended us to other travelers. Everything we do is aimed at providing you with an excellent hotel experience and your feedback and suggestions are extremely valuable We are very happy you enjoyed all our services and facilities, our location, the pool area and the nights entertainment. We hope to see... More 

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