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Cleopatra Palace Hotel (Mare Nostrum Resort)

Certificate of Excellence
4.0 of 5
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Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
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Cleopatra Palace Hotel (Mare Nostrum Resort)
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Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
417wendy Morecambe, United Kingdom
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1,630 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Morecambe, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is in an excellent location with friendly efficient staff. When checking in you are welcomed with a complimentary glass of champagne. Rooms with balcony and dip pool are worth paying extra if you are wanting a relaxing break. The breakfast is a fantastic experience the food is superb and there is an outdoor area to eat.

Was this review helpful? Yes 1
Luxembourg City, Luxembourg
1 review
5 of 5 stars Reviewed yesterday NEW

It was a tough choice between all those fabulous properties on the Tenerife but Hotel Cleopatra was the right choice. It is big and touristic, but it was not too crowded. Hotel offers exceptionally vast breakfast choice and animations - like gala dinner which is actually fun. The staff is very friendly and courtesy room can be used after the... More 

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Ireland
1 review
5 of 5 stars Reviewed yesterday NEW

everything about this hotel is excelent from the greeting at the door to th bar staff at the pool clean towls for loungers comfy beds wonderful choice of breakfast in the morning you could not fault the place wonderful staff was also here in September 2014

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Excellent location, couldn't fault anything about this holiday from flights to hotel , food was lovely plenty of choice and staff very friendly . Practically on the beach and close to shops bars and restaurants. Plenty of sun loungers around the pool . Not much entertainment whilst we were there but this wasn't a problem for us . Pianist playing... More 

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Derbyshire, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from the Cleopatra and what a great experience. we were greeted with a glass of champagne and bags were taken to the room. Had to pay 10 euros extra for a pool view but it was lovely. Room spotless and so comfortable. Breakfast out of this world with a lovely pianist playing. Plenty of sunbeds and no inflatables... More 

Was this review helpful? Yes 2
england
Top Contributor
55 reviews 55 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We've stayed at sister hotel Med Palace in Mare Nostrum resort a couple of times last year and thought we'd try Cleopatras for a change as we'd had a walk through and liked what we saw. The hotel is really nice, and it is much more quiet and sedate with a bit more class than the Med Palace if we're... More 

Was this review helpful? Yes 2
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Second stay at this hotel and just as good as the first stay. The hotel staff are very friendly and helpful. The rooms are spotless and yes some areas may be a bit tired but no complaints from us. Room service is very good . Breakfast in the morning is amazing and if you can't find something you like then... More 

Was this review helpful? Yes 5
Innri Njarðvík, Gullbringusysla, Iceland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We just loved it, we will definitely be back. In front of the hotel you have the beach and behind the hotel you have all the best restaurants! What more do you need ;) We used both the swimming pool at the hotel and also the Mare nostrum <3

Was this review helpful? Yes 2
Esteban Sedano C, General Manager at Cleopatra Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Fanney S, First of all thank you very much for investing your time transmitting your feedback about your experience at the Cleopatra Palace Hotel with other travellers at this Web Page. All kind of feedback is very important for us, as it gives us the chance to improve We are already very much looking forward to welcoming you back... More 

2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed in room 8420 executive room with plunge pool. Suit was loverly can not fault it, food was not great and also we wanted a snack but they just didn't do them!! Ie sandwiches went somewhere else, Location is great full of restaurants and bars

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Derby, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have visited the Cleopatra for the last 12 years. We have seen a lot of changes in that time from the hotel having many restaurants and being almost 5* to its present good 4* standard. The breakfast is very good and compares very well with high end 4* but with most client taking B&B the evening restaurant is very... More 

Was this review helpful? Yes 1
Esteban Sedano C, General Manager at Cleopatra Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Rogalski, I would like to express many thanks for sharing your positive and encouraging impressions with all of us here. We appreciate very much your comments, as it gives us the chance to work harder and improve to become again your first choice. We have started in 2012 a refurbishment plan and we have remodelled Sir Anthony Hotel and... More 

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