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All 63 Playa de las Americas hotels

Cleopatra Palace Hotel (Mare Nostrum Resort)

5.0 of 5 Hotel   |   Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
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84%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
jinty1965 glasgow
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1,213 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
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glasgow
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

A beautiful hotel. The staff are very attentive and well mannered. From the minute you step in this hotel you are made to feel special. The interior and exterior have the wow factor. The rooms are cleaned everyday and the towels changed. The breakfast is fit for a king and caters for all tastes. Champagne, strawberries and chocolates added that... More

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Dublin, Ireland
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

If you are looking for something more luxurious than the typical accommodation in Tenerife then the Cleopatra Palace is perfect! Upon arrival you will be greeted with a glass Of champagne which is a great start! The atmosphere in the hotel is very relaxed, it is not noisy at all. I would recommend paying the extra for a sea view... More

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Shrewsbury, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel around 7 times with my family and it has rarely failed to meet our needs. The rooms are comfortable and have plenty of storage. We usually like to stay in two separate rooms and the hotel always provides us with this, with adjoining doors between them as well for ease of access! The location of the... More

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Wigan, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I visited the Cleopatra hotel for a week (10th June - 17th June), we booked for bed and breakfast however we did only have the breakfast once as we prefer to go outside of the hotel for food. The breakfast buffet was great, so much choice, there was cooked breakfasts, fruit, pancakes, strawberries and champagne, and they also freshly cooked... More

Was this review helpful? Yes 2
Moscow, Russia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Usually i take 5* hotels and only after checking tripadvisor reviews if it is first time to be sure it will not be disappointed choice. But that time i had 5 min to decide about the hotel and I was recommended by my friend who just had lunch with me at that moment with the note " you will see... More

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East Kilbride, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Been going to Tenerife for a few years now and we always thought this hotel looked amazing. Well it does just that, LOOK amazing. Arrival Orange Juice or Champagne on arrival and very quick check in. Free Safe in room, returnable deposit for pool towels charge 15E each. Towels can be exchanged as many times as you like during the... More

Was this review helpful? Yes 2
Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Awesome team working in this hotel, a lot what to do...Delicious breakfast- great choice of meal. Clean and tidy rooms. A lot of facilities. Great view over a balcony which was from the pool site. Air conditioner. Free place to lie next to pool. Everything is thought out to the last detail. If it will happen to go to Tenerife... More

Was this review helpful? Yes 2
Esteban Sedano C, Director General at Cleopatra Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for your nice comments. I´m happy to know that your first experience with us has been positive and I hope to have the chance to welcome you again if you return to Tenerife in the future. You can visit our web page, where you will find aditional information about prices and availability. Best regards,... More

Newcastle upon Tyne, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned after our third visit to this hotel. Requested a specific room at the time of booking and were so pleased to find we had the room of our choice. Champagne on arrival and very quick check in. Breakfast has something for everyone so much choice. Plenty of sun loungers round the pool and even when really busy the... More

Was this review helpful? Yes 1
Esteban Sedano C, Director General at Cleopatra Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for taking the time to write such a detailed review. I´m very happy to read that you have enjoyed our services and facilitles. I will make sure that the person who cleaned your room receives your congratulations. It will be a pleasure welcoming you again next Christmas. Do not hesitate to contact us for... More

Cambridge, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Location is fantastic surrounded by everything you need, shops, restaurants, bars, beaches (particularly the lovely small beach a couple of steps from the hotel door!) All staff on arrival and throughout our stay were extremely friendly and welcoming. Breakfast is amazing! So much choice and all tastes fantastic. Hotel looks beautiful inside and outside and is kept clean and sparkling.... More

Was this review helpful? Yes 1
Esteban Sedano C, Director General at Cleopatra Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for taking the time to share here your impressions about your recent stay with us. I´m glad to read that most aspects of our service and facilities have been up to your expectations. Please, accept my most sincere apologies for the towel incidence. One of the advantages of staying in our resort is the... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Cleopatra Palace Hotel Tenerife is located on the Beach of the Americas in front of Camisón Beach and in my opinion is one of the smartest and most impressive looking buildings in the area. A huge Pyramid climbs over the main entrance and houses both the Hard Rock Cafe and a large theatre which is currently home to the... More

Was this review helpful? Yes 1
Esteban Sedano C, Director General at Cleopatra Palace Hotel (Mare Nostrum Resort), responded to this review

Dear Guest, Thank you very much for posting here your positive review. I´m happy to know that you have enjoyed our facilities and location and I hope to have the chance to welcome you again in future visits to Tenerife. You can check our best promotions and other information at our web page. Warmest regards, Esteban Sedano General Manager More

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Additional Information about Cleopatra Palace Hotel (Mare Nostrum Resort)

Address: Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Cleopatra Palace Hotel (Mare Nostrum Resort) 5*
Reservation Options:
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Also Known As:
Cleopatra Hotel Tenerife
Hotel Cleopatra Palace
Cleopatra Palace Tenerife
Cleopatra Palace Hotel (Mare Nostrum Resort) Tenerife/Playa De Las Americas

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 On the Beach Hotel in Playa de las Americas #11 Family Hotel in Playa de las Americas #11 Luxury Hotel in Playa de las Americas #15 Romantic Hotel in Playa de las Americas
Hotel Class
Official Description (provided by the hotel)
A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa relaxation with thalassotherapy and perfect tranquility. ... more   less 
Number of rooms
431

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