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Cleopatra Palace Hotel

Certificate of Excellence
4.0 of 5
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Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
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25% off room rate
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Cleopatra Palace Hotel
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1,769 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kent, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

This was mine and my boyfriend's first holiday which we went to last year in June/July. We had a great first holiday abroad and loved the location. The location is perfect for the hotel as it has everything around it that you could possibly need - supermarket, retail, restaurants, bars, mini golf and more! Not far from the airport either... More 

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london
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from a week at the Cleopatra Palace and I would def recommend it. Yes, if you want to be really nit picky, we had a very small leak from our shower base and the bath had a couple of tiny repairs to the enamel - did this spoil my overall rating of the hotel - absolutely not. We... More 

Was this review helpful? Yes 1
fife
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent last week here,couldn't fault the hotel all staff from check in at reception to the porter who took our bags to room and other staff were pleasant and helpful.the hotel was spotless we went on bed and breakfast board and was so impressed with all choices available.our room looked over pool area and was cleaned ever day with fresh... More 

Was this review helpful? Yes 3
England
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a 10 day stay. We had 2 interconnecting rooms, both were a good size, with spacious bathrooms, good shower, cleaned every day to a very good standard. The rooms are a little dated but everything is in good working order and well maintained. The location is excellent, a few minutes from the beach and the shopping area/restaurants,... More 

Was this review helpful? Yes 2
Lincoln, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Broken glass in room was reported early evening. We returned from an outing and the most obvious bits had been picked up. But, they had not bothered to sweep the floor and much of it was still covered in fine pieces of broken glass. The staff are extremely surely and then hotel does not have a welcoming feel. Rooms not... More 

Was this review helpful? Yes 3
Limerick, Ireland
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked this hotel based on a recommendation from a friend. On arrival all I could say was whow, this will do me nicely. It is a very impressive hotel. There was a lovely Receptionist on (Sandra-thanks!) who was a pleasure to deal with. She got us sorted very quickly- Ill mention her again at the end of this review.... More 

Was this review helpful? Yes 8
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel for 9 nights in the middle of August, have stayed at the Parque Santiago before so liked the area and decided to try this hotel after getting a good deal! Was not disappointed in the slightest, the hotel reception areas are stunning, pool is amazing with plenty sun beds and very quiet which is what we... More 

Was this review helpful? Yes 5
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one week in July 2014. Checkin smooth and swift, when shown to the room it wasn't quite the same as the pictures shown when booked through Expedia and this was a shame. Wifi in the room was good and lovely breakfast with large choices. Good system of post it notes on sun beds to stop people reserving them.... More 

Was this review helpful? Yes 1
Alejandro Cresp... D, Director General at Cleopatra Palace Hotel, responded to this review

Dear Superdryers, First I would like to thank having written us your comment and share it with other travellers of TripAdvisor. I am glad to know that your stay with us was good and believe me. In relation to entertainment, we have available channels such as social networks or our free app where you have all information about all the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my boyfriend stayed at this hotel in the beginning of July and really had the best time. We wanted somewhere with some bars and restaurants close by but didn't want to be among the nightclubs and crazy nightlife and honestly this hotel was perfect! We had a walk to a restaurant in Los cristianos and it was lovely... More 

Was this review helpful? Yes 2
Belfast
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Loved everything about this hotel; the beautiful lobby and interior, pool area, buffet breakfast selection, location to nearby bars and restaurants, Hard Rock Cafe discount for guests, beach front, champagne on arrival, and all of the staff. Could not fault this hotel at all, will definitely return.

Was this review helpful? Yes 3
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Jadeeeeee, First of all I have to express our sincere gratitude for having taken time to write such a detailed summery of your stay in our hotel. It makes us truly happy to see you having had an enjoyable holiday and that we were part of it at the Cleopatra Palace Hotel. I will transmit your comment to the... More 

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