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Dream Hotel Noelia Sur

4.0 of 5 C/ Noelia Alfonso Cabrera 6, 38660 Playa de las Americas, Tenerife, Spain (Formerly Dreamplace Noelia Sur)
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Dream Hotel Noelia Sur
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Dream Hotel Noelia Sur
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1,647 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Me and my boyfriend have just returned from a 4 night stay at this hotel. Everything about this hotel was great. The staff were so friendly and professional. We opted for the half board option which was great - lots of food to choose from (suitable food choices for everyone). Our room was spotless as the maids visited every day,... More 

Was this review helpful? Yes 3
Doncaster, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at Dream Noelia Sur over Christmas Having visited earlier in the year and been impressed by the friendly staff,good food and cleanliness of the hotel.We were told that as previous visitors we could ask for our preferred room so we asked for the pool room view we had previously. However on arrival we were told... More 

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Hotel for the large masses. In need of urgent refurb. Slow check in. Average rooms. Noisy rooms overlooking the pool, not ideal if you don't like social games. Wifi not working. Crowded breakfast room. Certainly not 4 star and hardly a 3 star.

Was this review helpful? Yes 1
Calidad-Dreamplace, Director de Relaciones con Clientes at Dream Hotel Noelia Sur, responded to this review

Dear Paolo P, Thank you for sharing you holiday experience in our Dream Noelia Sur on Tripadvisor. We are really sorry that we were not able to meet your expectations in our hotel. Of course, we are always open-minded for suggestions concerning our services and our hotel in general. It would be a shame for us to keep you with... More 

Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our group of 6 have just returned from an 11 night stay at the Noelia.Sur. As in previous visits we didn't find a lot to complain about. Check-in was seamless and we got our rooms straight away even though we were early. Requested high floor with pool view and got 4th - so that was fine Stayed on a B+B... More 

Was this review helpful? Yes
Calidad-Dreamplace, Director de Relaciones con Clientes at Dream Hotel Noelia Sur, responded to this review

Dear palokawill, First of all, the whole team from Dream Noelia Sur thanks you for sharing such a wonderful experience with us on Tripadvisor. It is an honor for us to know that you were happy from the beginning with the personal from reception and with your requested 4th floor room. We are more than happy to see that you... More 

Durham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My Wife and i stopped at this hotel from the 16th to the 26th of December the food was varied and of a high quality with plenty of choice for all. i found the bed a little firm the room it self was very clean and the cleaners were in everyday and did a great job and were very helpful.... More 

Was this review helpful? Yes 1
Calidad-Dreamplace, Director de Relaciones con Clientes at Dream Hotel Noelia Sur, responded to this review

Dear mosesj, We from Dream Noelia Sur would like to thank you for sharing your experience with us on Tripadvisor. We are more than happy to read that you enjoyed our variety of food and its quality, as well as your room. We also would like to thank you for mentioning our housekeeping service, as they work very hard everyday... More 

West Yorkshire
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the Noelia Sur several times, most recently in September 2013 (not 2014, there was no option available for 2013). The hotel is actually located in Arona which is in between Playa De Las Americas and Los Cristianos, great if you want to spend time in both resorts like I do. It is set back from the... More 

Was this review helpful? Yes 3
Calidad-Dreamplace, Director de Relaciones con Clientes at Dream Hotel Noelia Sur, responded to this review

Dear Sneezy79, It is honor that after more than one year you still remember your holidays in our Dream Noelia Sur, and you share it on Tripadvisor. We would like to thank you for pointing out how clean the hotel was, our pools area , our food, and recognizing some of the improvements we did, thanks as well to comments... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

On arrival was much more than we expected, champagne offered on arrival, quick and early check in. Optional safe for €2.20 a day. Location it was central enough for us, bars and restaurants next to hotel and some English too, would recommend the Jersey cow for entertainment and the George sports bar and grill for food. About 10 minute walk... More 

Was this review helpful? Yes 4
Calidad-Dreamplace, Director de Relaciones con Clientes at Dream Hotel Noelia Sur, responded to this review

Dear Adghkydvkifhk, Thank you for sharing you experience in our Dream Noelia Sur on Tripadvisor. We are happy to read that you found our restaurant food and staff lovely, however we would like to apologize, for some staff attitude, the high professionalism of our team is very important and we will make sure a situation like this will not occur... More 

Pennsylvania
Reviewer
5 reviews 5 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

First time in Tenerife and we were not happy with this hotel. We had the half pension (which included breakfast & dinner) but we had to pay for drinks including water. We had to pay daily for the safe. They only provided 2 bathroom towels each day, so I had to keep asking for more towels. We found a bug... More 

Was this review helpful? Yes 3
Dominique P, Director de Relaciones con Clientes at Dream Hotel Noelia Sur, responded to this review

Dear yp0611, First of all the entire team from Dream Noelia Sur would like to thank you for sharing your comment about us in Tripadvisor. We highly appreciate your positive feedback about our staff, we select our employees carefully so that they can bring out the best from our customers. On the other hand, we are sorry to hear that... More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time at this hotel but we had a great time food was very good with a lot of choice for everyone also a vegetarian buffet 2 chefs cooking steak and fish there was so much to choose from our friends stayed at the volcano but said they liked ours so much they are going to stay... More 

Was this review helpful? Yes 2
Dominique P, Director de Relaciones con Clientes at Dream Hotel Noelia Sur, responded to this review

Dear Andree B, The whole team from Dream Noelia Sur would like to thank you for sharing your wonderful comment about us on Tripadvisor. We work very hard in order to satisfy our guest’s needs and expectations, and the information that we receive from you is very valuable for us. Once again, thank you very much for your time and... More 

Glasgow Scotland
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We normally choose an apartment in Tenerife but decided to splash out on a suite in a 'nice' hotel. In spite of a suite booking we were not offered a complimentary drink on arrival. I found it unacceptable to pay around €1000 for 6 nights and then be asked for €2.20 per day for a safe. Initially room seemed fine... More 

Was this review helpful? Yes 4
Dominique P, Director de Relaciones con Clientes at Dream Hotel Noelia Sur, responded to this review

Dear scottie98, First of all we would like to thank you for sharing your holiday experience about our Dream Noelia Sur on Tripadvisor. Furthermore, we are glad to read that you liked the location of our hotel and that mentioned our large variety of food. In contrary, we apologize for the inconveniences during your stay and we are sorry that... More 

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Additional Information about Dream Hotel Noelia Sur

Address: C/ Noelia Alfonso Cabrera 6, 38660 Playa de las Americas, Tenerife, Spain (Formerly Dreamplace Noelia Sur)
Phone Number:
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dream Hotel Noelia Sur 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Dream Resort Noelia Sur
Noelia Sur Tenerife
Hotel Noelia Sur Tenerife
Dream Hotel Noelia Sur Tenerife/Playa De Las Americas
Hotel Style:
#5 On the Beach Hotel in Playa de las Americas
#5 Green Hotel in Playa de las Americas
#5 Top resorts Hotel in Playa de las Americas
#11 Luxury Hotel in Playa de las Americas
#13 Family Hotel in Playa de las Americas
#16 Romantic Hotel in Playa de las Americas

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