Sunbeds are a pain - people putting out towels very very early despite the 8am threat to remove them by the management. Maybe management should remove those towels at 7.55am and see what happens. 80% of the sunbeds were taken where we were by 8am when I was there, and very few people around. Food as always was excellent. But... more

If you want a relaxing holiday with friendly staff friendly guests fab food and brilliant animation team .. (Greg Melinda 2 name our fav 2 !) then the Bitacora is the place for you . more

Hotel is really nice - bedrooms (non poolside) are a bit basic and dated but everywhere else is lovely and everwhere is spotlessly clean. Food is out of this world - great choice and plenty of it. Hotel is situated in quite a quiet area and is close to the beach and some nice shopping areas. Would definately recommend the... more

We have visited this hotel many times, and each time we have been very satisfied with everything, the food, the cleanliness, and especially all the staff. This time we took our grand-daughter who is 8, and she absolutely loved it, she learnt to swim, and then really enjoyed the pool slide. The only down-side ( if any) is I think... more

If you go here, you will not be disappointed. As most of the reviews say, the hotel is spotlessly clean, staff always never too much trouble to help, polite and love the children. This is our 2nd year on the trot as we used to stay at the Bouganville up towards Adeje but this is in a much better position... more

Just spent 10 days here based on the given reviews. Here is how I sum up Bitacora: Pros: Excellent food Good location Friendly Staff Very clean Cons: Bit tired looking Reserving sun lounger is a pain. (Put towel down at 8.00am else you won’t get one) Bar prices bit inflated. Make sure you get the spring hotels card and het... more

first class service throughout only gripe is the surly attitude of the head waiter in the poolside snack bar more

We stayed for one week in October 2009 and were very sorry to go home. There are some hotels which appear more modern from the outside but once you are in you wouldnt want to be anywhere else. We had a high room overlooking the Pool which also gave us a good view of the sea and surroundings even though... more

Fantastic hotel ! ! From the moment you check in at the hotel you notice how friendly the staff are and this is carried out throughout the hotel from cleaning staff to bar staff All restaurant personnel are especially attentive and freindly ( this is our eleveth visit to this hotel in 5 years and from the head waiter to... more