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All 63 Playa de las Americas hotels

Spring Hotel Bitacora

4.0 of 5 Hotel   |   C/ California, 1, 38660 Playa de las Americas, Tenerife, Spain
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Spring Hotel Bitacora
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Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
andrew a Leeds, United Kingdom
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1,523 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (428)
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English first
Leeds, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stopped in this Hotel with my Family from 7th April to the 17th April 2014. Excellent Food, Excellent location, Excellent Pool and Childrens area. We stopped half board for 10 nights, the room was excellent (We had a new upgraded room facing the childrens area on the 4th Floor). The food was excellent quality with great choice. The Bar... More

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Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

first time in tenerife, stayed at this hotel for two weeks everything about it was excellent from the time of our arrival till we left. we had half board option food was of good quality and variety. hotel was very clean and all staff friendly and helpful. enterainment was also very good thanks to the entertainment staff. good area for... More

Was this review helpful? Yes 3
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you sharing your lovely memories of your stay at our Spring Hotel Bitacora, it is wonderful to hear we were able to make your stay special. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation; also we loved reading your praising comments on our food, cleaning and entertainment.... More

Lincoln
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We have stayed at the Hotel Bitacora about 3 years ago before all inclusive was an option, we really enjoyed it, so we decided we would go again. We arrived on April 1st for 7 days stay with two of our friends, who also had stayed there before on numerous occasions. They had stayed before taking up the all inclusive... More

Was this review helpful? Yes 2
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear guest, Thank you for choosing our hotel again to spend your holiday. Your suggestions are appreciated. We are sorry to hear about your inconvenience and that a misunderstanding caused you to wait more at the bar. Our hotel, like any other, has some internal rules that were created to offer a better service, like for example the one that... More

Scotland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have recently returned from a weeks family holiday at the Bitacora . The hotel is in an excellent central location but very quiet. We had rooms with pool views which I would recommend. The rooms were clean and spacious with very comfortable beds. We were all inclusive and felt there was a good variation in the food throughout the... More

Was this review helpful? Yes 1
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear guests, We are thrilled you enjoyed staying with us at the Spring Hotel Bitacora and we are sincerely grateful for the time you spent to share your satisfaction here on Tripadvisor, it is wonderful to hear we were able to meet your expectations under the sun of Tenerife. Moreover we thank you for your wonderful comments on service which... More

London, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW

wow. very miserable staff, cockroach literally running around the dining area( staff said don't worry they wont hurt you), lift kept breaking down and don't be fooled by 'all inclusive' you can only have certain things at certain times, didn't see one member of staff with a smile. I really don't understand where these positive reviews are coming from! AVOID... More

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Ellesmere Port, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a week at this hotel, it was our third visit but our first with our 8 year old granddaughter. We normally go to the Vulcano when we are on our own so chose the Bitacora for the kids club etc. We thoroughly enjoyed it watching how much fun our granddaughter was having, the kids club is fantastic... More

Was this review helpful? Yes 6
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our hotel and for the time you spent to share your feedback on your experience among us; we are delighted we were able to meet your expectations and to make you feel at home throughout your stay at our hotel. Moreover, we are glad to read your satisfaction with... More

Bournemouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have just returned from our 10th visit to this hotel. Had read a bad review before we went and feel this person was not staying at the same hotel. We were a family of 4 including one person with mobility problems. All facilities in the hotel easily accessible and had a walk in shower. Took the all inclusive option and... More

Was this review helpful? Yes 6
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We are delighted that you had such an enjoyable time at our hotel and would like to thank you for the time you took out of your day to share this lovely review on your overall stay. We are also grateful for all of your kind remarks and our staff will be pleased to know that they were... More

Sunderland, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just got back from a week in hotel bitacora where we went to celebrate both mine and my wife's birthdays. This was our second stay here but the last one was five years ago. Checked in no problem and were allocated 126 room which I was really disappointed had not been newly decorated and was actual poor for a four... More

Was this review helpful? Yes 2
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you reaching out to us through TripAdvisor to notify us of your disappointment related to your ongoing stay at our Spring Hotel Bitacora and apologize if you experienced any inconsistency in our service. Currently we are in the last phase of renovating the rooms and in a matter of weeks all of them will be completely... More

berkshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Our 3rd stay here. As usual the staff were always friendly and polite and rooms spacious and clean. What let us down was the food. Even getting into the restaurant just after it opened, the food was barely warm. I also thought that the vegetable choice was not as good with vegetables mixed together in the same tray. I cannot... More

Was this review helpful? Yes 4
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Thank you for taking the time to post your review of our Bitacora Hotel on Tripadvisor. Naturally, I am disappointed to learn of you rating your stay so poorly... All of us here at Bitacora are very proud of the number of positive contributions that our guests left for us and I am sorry that you did not feel the... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Well just returned from our very first visit to Tenerife . We couldn't of picked a better hotel very clean friendly staff food lots of The animation team are out of this world on the go the whole time well done Andri, Pinky, javi, Carlos , katy, and nene. Looking forward to retuning in the near future x

Was this review helpful? Yes 5
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Thank you so much for taking the time in sending us your review of your stay at the Spring Hotel Bitacora It is a real pleasure for all Bitacora staff to receive comments as yours. We are very proud to have succedded your expectations. We hope forward to welcoming you back! More

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Additional Information about Spring Hotel Bitacora

Also Known As:
Bitacora Hotel Tenerife
Hotel Bitacora
Hotel Bitacora Tenerife
Bitacora Tenerife
Bitacora Hotel
Spring Hotel Bitacora Tenerife/Playa De Las Americas
Address: C/ California, 1, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
#4 Family Hotel in Playa de las Americas
#8 Luxury Hotel in Playa de las Americas
#10 Romantic Hotel in Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Spring Hotel Bitacora 4*
Official Description (provided by the hotel):
The Spring Hotel Bitácora**** situated in the center of Playa de Las Americas and surrounded by a, sub-tropical garden is the perfect family hotel. It is only a short stroll from the shopping centers and entertainment area. A fabulous beach is just few minutes away and also near the golf course Las Americas (1 km). ... more   less 
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