Over the last 10 years we have stayed at this hotel between 30-35 times, But during our visit last year in Sept and Dec the food was poor in quality to its normal standard, we decided to stay again in Feb this year 2012 and still the food is poor quality to what it was. Ouality of the meat was... More

I first stayed in this hotel with my family seventeen years ago and have just returned for another short stay. My brother and I stayed for four nights with my parents staying on for a further seven nights. Although our stay was short, the nice thing about the Bitacora is that you immediately relax into a holiday mood - we... More

We had an all inclusive week here in Jan 2012. Rooms, food and staff were all fantastic. Excellent service and value for money. Just did not enjoy one evening's entertainment with wild birds of prey being used did not agree with it. All in all its first class. More

We arrived yesterday - 11th Feb 2012 - and like everyone I took a look at the reviews just to check that standards have remained as high as ever at the Bitacora. We've been coming every February half-term for over ten years - grandparents, parents and kids - now just on our own without the boys. Firstly, to say the... More

Arrived at about midnight to be told room was not available and we would need to stay in sister hotel for first night. No problem as hotel just across road and we were upgraded for our entire stay without any question. Had great holiday - staff at hotel mostly very friendly and efficient. Room was of good size and very... More

We stayed for 1 week. Overall the hotel was nice and clean and in a great location. Close to all amenities and the beach. The hotel itself was quite quiet and enjoyable. More

Just returned from 9 day all inclusive stay at the Bitacora. Hotel was ok, Reception Staff friendly and helpful, they changed our room when we asked to move to a higher floor. Fridge and safe were included. Food was a little bland and not at all varied, so we ate out most nights. Evening entertainment was quite poor, particularly the... More

? "No one in the pool someone posted", what absolute rubbish some people write.I swam everyday sometimes 3 times a day, plenty warm enough, animation team did water aerobics at 11am every am, kids and men joined in too,The bottom pool cooler, but quiet area for lounging about!! a bonus.The area was kept so tidy, tidied up so well after... More

hotel was very clean great choice of food staff very freindly our only problem was the weather was very cloudy which spoilt the holiday a little bit More