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All 62 Playa de las Americas hotels

Spring Hotel Bitacora

4.0 of 5 Hotel   |   C/ California, 1, 38660 Playa de las Americas, Tenerife, Spain
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84%
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
Samelliott1977 Leicester
  • Overview
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1,741 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (489)
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English first
Leicester
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We went to the bitacora in July this year and had a fab time yes there is reviews on here about rules and waiting times for drinks which is an issue which I think they are trying to sort out the staff how ever are friendly and always happy to help but they can only do so much so sometime... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was our first stay at the Bitacora. Overall we had a great holiday, the rooms were spacious and clean, the pool area is pleasant and the majorety of staff are friendly. The atmosphere in the hotel is fun and great for families. However there are some things that need to be addressed : - Bathroom areas in both rooms... More

Was this review helpful? Yes 3
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Bitacora and apologize if you experienced any inconsistency in our service. As the hotel has AI Guests and HB Guests for more control over who has what included we also ask our Guests to... More

1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Absolutely in complete shock. Firstly we received an email at 20:20 the evening before we were due to fly early hours the next morning to say we had to stay at their other hotel in Los Cristianos for one night as there were no rooms available. Have you ever heard anything like it? We have two small children? So to... More

Was this review helpful? Yes 3
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Bitacora the second week of august, party of 8, aged 51,49,30,27,23,8,5,3. Had a lovely time. Very family orientated, the kids loved the park, pool, entertainment and entertainers. The entertainers worked very hard morning till evening and always looked like they were genuinely loving their job which was nice to see. Rooms were nice, food was nice, a... More

Was this review helpful? Yes 2
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you sharing your lovely memories of your stay at our hotel; it is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your... More

Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have just returned from 10 days all inclusive at the Bitacora. The service through out the hotel was excellent with friendly staff. This was our first all inclusive holiday and we were very impressed, the standard of food was very good and the choice of drinks was superb. There was the added bonus of the pool bar that supplied... More

Was this review helpful? Yes 2
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you sharing your lovely memories of your stay at our hotel; it is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for a week in August with my partner and daughter age 7. Food lovely and plentiful, only gripe is the bar food the same most days but ok. Entertainment in the evening was ok but need more acts instead of having the reps do most of it. Sunbeds are an issue, as having a deaf child... More

Was this review helpful? Yes 1
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you sharing your lovely memories of your stay at our hotel; it is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just back from our summer hols in Tenerife. I think everyone has already said everything that can be said of the Bitacora. Great hotel, great staff, food is excellent and rooms are very nice and to an excellent standard. Only thing that could be improved was the amount of space around the pool. Feels overcrowded, but apart from that very... More

Was this review helpful? Yes 2
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you sharing your lovely memories of your stay at our hotel; it is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your... More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I read other reviews - and went with an open mind. I am happy to highlight bad service but I found none at this hotel. The staff were friendly (bar staff included - considering how busy they were), receptionists were always helpful, catering staff helpful and polite, cleaners polite and cleaned well. The food was extremely varied and of a... More

Was this review helpful? Yes 6
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our hotel for your first visit and for the time you spent to share your feedback on your experience among us, we are delighted we were able to meet your expectations and to make you feel at home throughout your stay at our hotel. Thank you for your lovely... More

Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My family and I stay at the Bitacora every year for the October half term, we really cent fault this hotel at all which is why we have been for 8 years on the run! Staff are fantastic as is the food and the bedrooms! Lovely clean pools too! Wouldn't hesitate to book this hotel if you want something for... More

Was this review helpful? Yes 3
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our hotel for your first visit and for the time you spent to share your feedback on your experience among us, we are delighted we were able to meet your expectations and to make you feel at home throughout your stay at our hotel. Thank you for your lovely... More

Whitehaven, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is the best holiday I've been on the service was great so was the entertainment and the staff couldn't be any friendlier and if you want day time activities this is the hotel for you from water polo to sumo wrestling, This hotel even had a slide and 3 swimming pools a large pool a baby pool and a... More

Was this review helpful? Yes 2
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our hotel for your first visit and for the time you spent to share your feedback on your experience among us, we are delighted we were able to meet your expectations and to make you feel at home throughout your stay at our hotel. Thank you for your lovely... More

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Additional Information about Spring Hotel Bitacora

Address: C/ California, 1, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Spring Hotel Bitacora 4*
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Also Known As:
Bitacora Hotel Tenerife
Hotel Bitacora Tenerife
Bitacora Tenerife
Spring Hotel Bitacora Tenerife/Playa De Las Americas

611 photos of this hotel

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Amenities

Restaurant Room Service Swimming Pool
Hotel Style
#1 Family Hotel in Playa de las Americas #1 Green Hotel in Playa de las Americas #8 Luxury Hotel in Playa de las Americas #12 Romantic Hotel in Playa de las Americas
Hotel Class
Official Description (provided by the hotel)
The Spring Hotel Bitácora**** situated in the center of Playa de Las Americas and surrounded by a, sub-tropical garden is the perfect family hotel. It is only a short stroll from the shopping centers and entertainment area. A fabulous beach is just few minutes away and also near the golf course Las Americas (1 km). ... more   less 
Number of rooms
314

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Spring Hotel Bitacora and other travelers.
8 questions
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s.wales
2 days ago
Skipton, United Kingdom
Skipton, United Kingdom
6 days ago

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Questions? Get answers from Spring Hotel Bitacora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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