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All 62 Playa de las Americas hotels

Spring Hotel Bitacora

4.0 of 5 Hotel   |   C/ California, 1, 38660 Playa de las Americas, Tenerife, Spain
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Certificate of Excellence 2014
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A recent review
5 of 5 stars reviewed 2 days ago
mrsmeeke London, United Kingdom
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1,731 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (488)
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English first
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I read other reviews - and went with an open mind. I am happy to highlight bad service but I found none at this hotel. The staff were friendly (bar staff included - considering how busy they were), receptionists were always helpful, catering staff helpful and polite, cleaners polite and cleaned well. The food was extremely varied and of a... More

Was this review helpful? Yes 2
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our hotel for your first visit and for the time you spent to share your feedback on your experience among us, we are delighted we were able to meet your expectations and to make you feel at home throughout your stay at our hotel. Thank you for your lovely... More

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family and I stay at the Bitacora every year for the October half term, we really cent fault this hotel at all which is why we have been for 8 years on the run! Staff are fantastic as is the food and the bedrooms! Lovely clean pools too! Wouldn't hesitate to book this hotel if you want something for... More

Was this review helpful? Yes 1
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our hotel for your first visit and for the time you spent to share your feedback on your experience among us, we are delighted we were able to meet your expectations and to make you feel at home throughout your stay at our hotel. Thank you for your lovely... More

Whitehaven, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is the best holiday I've been on the service was great so was the entertainment and the staff couldn't be any friendlier and if you want day time activities this is the hotel for you from water polo to sumo wrestling, This hotel even had a slide and 3 swimming pools a large pool a baby pool and a... More

Was this review helpful? Yes 2
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our hotel for your first visit and for the time you spent to share your feedback on your experience among us, we are delighted we were able to meet your expectations and to make you feel at home throughout your stay at our hotel. Thank you for your lovely... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 2 weeks. Beautiful hotel excellent food and location. This hotel is jam packed with kids so ideal for families animation team brilliant for kids but very poor for adults. I have no kids with me and it was quite draining at times with all the noise. Very busy pool areas had to get up latest 6am if... More

Was this review helpful? Yes 3
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Bitacora and apologize if you experienced any inconsistency in our service. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind... More

Manchester, England
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

So you reading all the reviews wondering if this hotel is for you.... Well let me help you decide, we have tried to cover every detail from our experience. Just returned from an 11 nights (August 2014) at the Bitacora 'all inclusive', we are family of 4 with 18 month old boy and a 5 year old girl. The Hotel... More

Was this review helpful? Yes
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, Thank you for staying with us. Speechless. We are very grateful for your nice comments on our staff, the hotel and service description, the Spring Card advantages, helping the future guests to decide which hotel really suites them. We are glad that you enjoyed you stay, it is wonderful to hear we were able to make your stay... More

Chelmsford UK
Contributor
16 reviews 16 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I cannot fault the hotel. It's is clean and comfortable. Location is close to beach, safari centre and shops. Hotel staff very attentive and helpful. We are a family with a 13 year old son and an 11 year old son. I would say that this hotel is aimed at younger families. I would also go as far as to... More

Was this review helpful? Yes
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our hotel for your first visit and for the time you spent to share your feedback on your experience among us, we are delighted we were able to meet your expectations and to make you feel at home throughout your stay at our hotel. Thank you for your lovely... More

Liverpool
Contributor
15 reviews 15 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel in Aug 2014 for 1 week on DBB basis. Not much to say really. Not badly positioned in terms of its location to the strip of bars/restaurants etc. Room was spacious, although maid service was not fantastic as empty cans of coke and water bottles were not removed with the rubbish for several days. Sunbeds at... More

Was this review helpful? Yes 1
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Bitacora and apologize if you experienced any inconsistency in our service. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind... More

Belfast, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was my first time but my wife's second .Food good and varied and staff very helpful, Room was large and even a sofa so very comfortable.problems with hotel poor entertainment either very bad singers or tribute acts,becomes a pain after a week or so, poor room cleaning in a hot climate they need to actually wash floors and sanitary... More

Was this review helpful? Yes 2
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Bitacora and apologize if you experienced any inconsistency in our service. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just returned from a week here with my husband and 3 year old son, we had a thoroughly enjoyable holiday at the hotel. We booked on a HB basis but upgraded to all inclusive as it was decent value especially during the day as it was so hot so the endless supply of water, juice, ice cream etc was well... More

Was this review helpful? Yes 4
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Bitacora and apologize if you experienced any inconsistency in our service. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind... More

Birmingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I'm writing this in the middle of a weeks holiday because I feel it's all fresh in my mind ! This hotel is on the face of it very pleasant , I'm staying here with my 2 daughters aged 24 and 11 . The rooms are very clean and tidy , the hotel itself is kept very clean at all... More

Was this review helpful? Yes 3
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, If you are still in the hotel, please meet me in your convenience in order to personally address your concern. While you are still in the hotel, you can always ask staff members or the management to resolve your situation on the spot. Your review on Tripadvisor is welcome, but will only help our future guests. Kind regards,... More

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Additional Information about Spring Hotel Bitacora

Address: C/ California, 1, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Spring Hotel Bitacora 4*
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Also Known As:
Bitacora Hotel Tenerife
Hotel Bitacora Tenerife
Bitacora Tenerife
Spring Hotel Bitacora Tenerife/Playa De Las Americas

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Hotel Style
#1 Family Hotel in Playa de las Americas #1 Green Hotel in Playa de las Americas #8 Luxury Hotel in Playa de las Americas #12 Romantic Hotel in Playa de las Americas
Hotel Class
Official Description (provided by the hotel)
The Spring Hotel Bitácora**** situated in the center of Playa de Las Americas and surrounded by a, sub-tropical garden is the perfect family hotel. It is only a short stroll from the shopping centers and entertainment area. A fabulous beach is just few minutes away and also near the golf course Las Americas (1 km). ... more   less 
Number of rooms
314

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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