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All 63 Playa de las Americas hotels

Spring Hotel Bitacora

4.0 of 5 Hotel   |   C/ California, 1, 38660 Playa de las Americas, Tenerife, Spain
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84%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
S D Kilmarnock, United Kingdom
  • Reviews (1,624)
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1,624 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (458)
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English first
Kilmarnock, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

First things first building work at front of hotel not finished nowhere near when we left & we had booked later to specifically avoid it. We requested a room on the ground floor which we got brilliant as we still use pushchairs for our kids. Rooms are lovely, brand new playpark is fab however all the apparatus have raised safety... More

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Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our 10th stay in June 2014 had a few problems, mainly due to the major refurbishment at the front of the hotel. This now complete and we love the place so much we are going back again on the 30th September. This work does not take away the fact that this hotel is still the best hotel in the area.... More

Was this review helpful? Yes 6
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Bitacora, and thank you for rating us the best hotel in the area. We thank you for your wonderful comments on service, staff, and for description of the hotel.Once more thank you for your... More

Hants
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here two years ago and thought it was decent enough to return. I just came back from stayin for 10 days and kinda wish i didnt go back. It has gone down hill quite a lot in the space of a short time. - No where was it stated that works were happening to the building. Partly to... More

Was this review helpful? Yes 2
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Bitacora and apologize if you experienced any inconsistency in our service. Reading your comments, we like to take the opportunity to answer your review and express our opinion. We were sorry to hear that... More

Glasgow, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel appears to get fantastic reviews. We found our room extremely noisy as it was on first floor immediately above bar and music. Once music had stopped you then had to endure loud people sitting out after midnight, then tables being moved around. After all of this every night we would try get some sleep but would be wakened... More

Was this review helpful? Yes 3
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Bitacora and apologize if you experienced any inconsistency in our service. Reading your comments regarding the rooms, I would like to add that we have especially designed them to give maximum comfort, warmth, and... More

Worcestershire, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have been visting the Bitacora for about 15 years, sometimes twice a year, and it's still absolutely top notch!!! We have seen many changes over the years and they have all been very positive i will say. Sometimes i visit with the family and sometimes with friends from work, and we all love it,. The staff are amazing and... More

Was this review helpful? Yes 3
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Missing you too dear Guest! We appreciate you sharing your lovely memories of your stay at our hotel; it is wonderful to hear we were able to make your stay special again from the moment you arrived until the moment you departed. We thank you for your wonderful comments on service and our staff. We look forward to welcoming you... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 2nd time all fault less kids loved it can't fault the rooms clean and fresh the staff are so happy and helpful food great with wide choice for everyone only wish we had booked for longer will return again I'm sure

Was this review helpful? Yes 2
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our hotel for your first visit and for the time you spent to share your feedback on your experience among us.Your enthusiasm for our staff is very much appreciated, will be a great source of motivation; as you well say their attentiveness, genuine helpfulness and full commitment to ensure... More

Whitstable
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

2nd visit to this hotel and it was not as good as the first. Internet was always being looked at, and was not great when it was working. Food was repetitive and on 2 occasions meat was not cooked through. One big problem was the use of a glue/sealant that the workmen were using around a sun lounger area. In... More

Was this review helpful? Yes
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, Firstly we would like to thank you for choosing our hotel for your visit and for the time you spent to share your feedback on your experience among us. We thank you for your wonderful comments on service and which of course have been shared with the entire team. Reading your comments regarding the maintenance work, we would... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed at Bitacora hotel for a week in the end of June. The location of the hotel is good, it's located right in the middle of las americanas and is close to both beaches.It is families and children friendly hotel as there were a lot of families with young kids. Food in restaurant is good but repetitive, as every... More

Was this review helpful? Yes
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Bitacora and apologize if you experienced any inconsistency in our service. We thank you for your wonderful comments on service and which of course have been shared with the entire team. Reading your comments... More

Durham, United Kingdom
Top Contributor
66 reviews 66 reviews
55 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in 2012 and really enjoyed the hotel, at that point they were starting the upgrade of bedrooms and we were lucky to get one and they are very modern suites. We have just returned from another 2 week stay, some 18 months later and they have finished the rooms. Just finishing off the outside and main entrance, which... More

Was this review helpful? Yes
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Bitacora and apologize if you experienced any inconsistency in our service. We thank you for your wonderful comments on service and which of course have been shared with the entire team. Reading your comments... More

Birmingham
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I must say that I really really enjoyed this hotel on an all inclusive basis. The rooms at the time were all being refurbished. Unfortunately ours had not been done, but from passing it the other day all rooms appear to have been refurbished and the front entrance has undergone a make over too. The room was very large, large... More

Was this review helpful? Yes
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, First of all thank you for taking the time to write about us on Tripadvisor. We thank you for your wonderful comments on service and which of course have been shared with the entire team. Your enthusiasm for our animation staff is very much appreciated and will be a great source of motivation; as you well say their... More

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Additional Information about Spring Hotel Bitacora

Address: C/ California, 1, 38660 Playa de las Americas, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Spring Hotel Bitacora 4*
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Also Known As:
Bitacora Hotel Tenerife
Hotel Bitacora Tenerife
Bitacora Tenerife
Spring Hotel Bitacora Tenerife/Playa De Las Americas

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Amenities

Restaurant Room Service Swimming Pool
Hotel Style
#2 Family Hotel in Playa de las Americas #8 Luxury Hotel in Playa de las Americas #12 Romantic Hotel in Playa de las Americas
Hotel Class
Official Description (provided by the hotel)
The Spring Hotel Bitácora**** situated in the center of Playa de Las Americas and surrounded by a, sub-tropical garden is the perfect family hotel. It is only a short stroll from the shopping centers and entertainment area. A fabulous beach is just few minutes away and also near the golf course Las Americas (1 km). ... more   less 
Number of rooms
314

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