Arrived back yesterday the 12th after a weeks stay at the las piramides in las americas and as ive been away very often i can say ive been in better 3*sDont get me wrong the hotel is not a slum and the location for the beach and bars are excellent.The rooms are adequate but some rooms overlook each other so... more

This is by far the worst Hotel I have ever had the misfortune of staying in , the rooms are very basic but the worst thing was the clientele .. The hotel was full of young scabby chavs awlful tatoos and lots of gold jewellery it was like a council estate in the sun , and if u try to... more

Stayed here for 2 weeks Half Board . The good points,,, Thd waiting and bar staff where all English and very nice esspecialy Llin and Pepioe the assistant manger was very good.. The cleaning staff where not to hot as they could do your room in a couple of mins..Then sorry the not so good bits . The pool was... more

stayed just one night at this dreadfull place, didnt unpack just wanted to leave straight away but owing to our rep being on airport duties had to stay until we could see him the next morning. we were told they had entertainment on each evening, the only entertainment we had the first night was a couple screaming and swearing and... more

Booked this one last minute as 'named accommodation'. What was not explainned to me is that the hotel is an '18-30' style establishment. Very little sleep each night as every sound echoes in the marble corridors. One night at 4am eveyone in the block was awoken by some f our fellow british guests running up and down the corridors, banging... more

My mum and I booked this hotel to spend xmas and new year in.. wat a mistake we made. Firstly we didnt sleep for the 2 weeks there as the beds were a discrace. The actual springs were sticking out of them. When i complained to reception they became defensive straight away shouting we have no more beds for you,... more

Stayed here 5 times in 3 years, friendly staff, clean rooms change towels and sheets every other day, never ate in the hotel so can't comment on the food, the hotel supermarket is well stocked and reasonably priced. more

Stayed in an UNREFURBISHED room. No water until we complained, took 3 attempts. Towells were changed only when we complained. Grubby. Noisey, lacking TLC. Food was OK if you wanted cheap meat and chips but not much healthy and nothing for vegetarians. Avoid. more

travelled with Thomson/First Choice (same company now). Wasn't too impressed with the trips available from the rep and the local info available. Found out more from researching the internet before we travelled. MOST of the hotel reception staff were lovely and really helpful as I was travelling alone with a little one. She had an absolute ball. Try to speak... more